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JW Marriott New Orleans

4.0 out of 5.0

Recent guest reviews

Check in man was horrible. Said we got last king. "Get whatever when you book 3rd party!" Put us in room occupied!!! Back to lobby for another king that he said didn't exist!! Nice room small bath bad AC. Hot nights. Got fan second night

It was just a quick overnight visit. We were with a large group that was going to the Port of New Orleans the next morning. The staff was very helpful in suggesting close by restaurants to walk to. The lobby is smaller than I would expect for such a nice hotel.

There was big Problem with reservation, After confirming three times with Orbitz still we had a problem in getting the rooms Terrible

Centrally located, clean with great extras. Loved the free laundry room.

Nice hotel. Great location. A little noisy, but that was the only complaint I had.

Drink prices were very very expensive One finger of white wine in a tumbler was $17.52

Hotel was close to a lot of restaurants,mall, and aquarium. Had a great experience overall. The only con are that the walls are thin and you can hear the guest next door.

Great history, booze, restaurants, music, Art Galleries, casino & people.

I will never forget this trip, this hotel and those people ! The Hotel is EXCELLENT ! And the Staff is very very-very friendly and they spent a lot of time trying to made you visit unforgettable.

I stayed here for mardi gras and it is simply the best. you are centrally located and all amenities are near by. the craziness is there, but for the most part service is great and easy to find.

My husband and I had a wonderful experience at this JW Marriott. This was our first trip to New Orleans and the hotel staff were very accommodating to that. They suggested areas that were great for tourists. The hotel is in a great location with many stores within walking distance.

Took a last minute vacation to New Orleans and stayed at the Marriott. They were absolutely AMAZING!!

Great location, safe enough for a group of girls to walk back to at night. Perfect, clean room and hotel.

Great location and very clean. Convenient amenities.

The staff at the hotel was extremely helpful. We have one minor noise complaint that was quickly handled by the staff they were extremely polite and very professional. We will definitely stay at this hotel again on our next trip to New Orleans.

A very enjoyable experience. Location was great. We were able to get around most of the time without transportation. The hotel was a stop for a "Hop on, Hop off" tour bus which we took full advantage of. Did not dine there except for breakfasts which were delicious. The bar/lounge was very comfortable and the staff very friendly. Housekeeping was great and the concierge very helpful. Hard to find fault. Would definitely stay there again.

The JW had the friendliest and most helpful staff. They were all every attentive and accommodating. The location was perfect! Steps away from the quarter and the water front. Also short walk to frenchman st and the french market. The rooms were clean and updated. All in all a great stay and a great vacation.

We thought about booking Ritz-Carlton, but this time, we decided to stay at JW Marriott, great choice! Location is great-- right on the border of the French Quarter and business district (both areas are contrasting and delightful in terms of their own unique charms). Room was quiet, clean and comfortable, amenities were good (wish cotton balls were square pads), also we liked that washing machine was complimentary (we traveled to different areas of the US and it was nice to wash our clothes during our trip to freshen up!) Complimentary water at the entrance was also a great gesture in the hot New Orleans weather. Staff were all friendly and welcoming. Only area of improvement--free WI-FI should be available in all the rooms. But otherwise, it was a great stay at JW Marriott and will choose JW Marriott again!!

Had a wonderful experience at the JW Marriott on Canal Street! Room was super cozy and comfortable. I had a corner unit which gave a nice view of Canal. Room was clean and inviting. The hotel felt posh and contemporary. Within walking distance to several attractions. The staff, especially the doormen, were amazingly helpful and courteous at all times. Would definitely stay here again next time!

614 Canal St New Orleans LA

Room options

Concierge Room, Executive Room, Business Lounge Access

King 1 | Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Corner (Over-sized)

King 1 | Sleeps 3

Room, 1 King Bed, Corner

King 1 | Sleeps 3

Room, View

King 1 | Full 2 | Sleeps 4

Guest reviews for JW Marriott New Orleans

Everyone (9) Couples (51) Business (15) Family (25) Friends (32) Other (7)
4

great location...terrible ac

Everyone

Check in man was horrible. Said we got last king. "Get whatever when you book 3rd party!" Put us in room occupied!!! Back to lobby for another king that he said didn't exist!! Nice room small bath bad AC. Hot nights. Got fan second night

By on Mar 6, 2017

4
Everyone

It was just a quick overnight visit. We were with a large group that was going to the Port of New Orleans the next morning. The staff was very helpful in suggesting close by restaurants to walk to. The lobby is smaller than I would expect for such a nice hotel.

By on Feb 18, 2017

3
Everyone

There was big Problem with reservation, After confirming three times with Orbitz still we had a problem in getting the rooms Terrible

By on Jan 23, 2017

5
Everyone

Centrally located, clean with great extras. Loved the free laundry room.

By on Dec 13, 2016

4
Everyone

Nice hotel. Great location. A little noisy, but that was the only complaint I had.

By on Oct 25, 2016

2
Everyone

By on Oct 10, 2016

3

staff were exceptional!!!

Everyone
Greeter After a long day in the French Quarter

Drink prices were very very expensive One finger of white wine in a tumbler was $17.52

By on Aug 29, 2016

5

great location and hotel

Everyone

Hotel was close to a lot of restaurants,mall, and aquarium. Had a great experience overall. The only con are that the walls are thin and you can hear the guest next door.

By on Jul 17, 2016

5

great hotel in nola

Everyone

Great history, booze, restaurants, music, Art Galleries, casino & people.

By , from Detroit on Feb 25, 2016

5

autentic !

Couples

I will never forget this trip, this hotel and those people ! The Hotel is EXCELLENT ! And the Staff is very very-very friendly and they spent a lot of time trying to made you visit unforgettable.

By on Oct 27, 2015