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Recent guest reviews

They forgot to clean our room. Need to be an engineer to figure out the shower/tub.

They over booked and we were sent to another hotel. A big hassle.

Everything was excellent and very convenient for sight seeing

The hotel was very contemporary. Happy hour was amazing in the hotel!

Location was central to my event locations! The staff was very professional and friendly! The concierge was very informative.

Great location and excellent service. Clean rooms.

The hotel was very nice, with an excellent gym and a great location. I was disappointed however, by how long it took to get my car from valet parking (35 minutes, 3 requests).

Great property. Close to everything but not too close! Friendly staff. New rooms! We’ll be back!

Great location, lovely accommodations--very comfortable stay..

Canal St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Royal Street
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Central Business District, JW Marriott New Orleans is next to popular attractions like Canal Street and Royal Street. This 501-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. To-go breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

JW Marriott New Orleans's 501 rooms are air-conditioned and provide iPod docks, coffee makers, and safes. 50-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms have hair dryers and bathrobes. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests of JW Marriott New Orleans have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 49.00 per day. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a library, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Corner (Over-sized)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for JW Marriott New Orleans

Everyone (41) Couples (11) Business (1) Family (4) Friends (3)
5
Everyone

By on Sep 4, 2020

3
Family with small children

They forgot to clean our room. Need to be an engineer to figure out the shower/tub.

By on Feb 28, 2020

Review comment responded on Feb 29, 2020

Dear Guest, thank you for evaluating your stay. We regret not meeting some of your expectations and are sorry for the delay in servicing your room. We want to exceed our guests’ expectations, and we apologize this did not happen during your visit. Your concerns have been addressed, and we are grateful for the feedback. We are known for our attention to craft and detail, and we would love for you to revisit so we can show you our commitment to distinctive, quality experiences. Best Regards, Glenn Gray, Director of Operations

5
Everyone

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

Dear Guest, thank you for choosing JW Marriott New Orleans and for the wonderful rating. We pledge to provide the finest service and accommodations, and we are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the city. Best Regards, Glenn Gray, Director of Operations

2
Everyone

They over booked and we were sent to another hotel. A big hassle.

By on Oct 13, 2019

5
Partner Couples Business Business

Everything was excellent and very convenient for sight seeing

By on Oct 7, 2019

5
Everyone

By on Sep 5, 2019

5
Everyone

By on Aug 2, 2019

5
Everyone

The hotel was very contemporary. Happy hour was amazing in the hotel!

By on Jul 17, 2019

5
Family

Location was central to my event locations! The staff was very professional and friendly! The concierge was very informative.

By , from Norfolk VA on Jul 10, 2019

5
Everyone

By on Jun 1, 2019

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