Skip to main content
Beginning of main content

Recent guest reviews

The restaurant Dragos was absolutely amazing. The room was great but the pillows not so much.

Good hotel. Few things not working in room but overall good stay. JoJo was a great help very good customer service.

The property is absolutely beautiful. It’s connected to The Riverwalk Outlet which is really convenient, especially since you can do something without having to endure any rain. The pool overlooks the river. The self parking is a good walking distance away from the hotel, especially with luggage and summer heat. The self parking garage didn’t allow us to park because our vehicle was too tall. If you have a car, you will be fine. The clearance was only 6’6. Other than that, I plan on booking again, whenever I visit NO again! Great property!

It was centrally located. My room didn’t get cleaned everyday so my trash was not emptied. It was Covid procedures. Did not like the trash pile up in my room. But overall pleased with hotel

good location, close to downtown staff was nice they charged more for a late checkout that i didnt need

No dislikes. The convenience of this location to everything we wante to see was incredible. Harrah’s Casino right across the street. Our room had a river view so we spent our spare time watching the barges and freighters moving up and down on the Mississippi. What fun we had.

I didn’t like how tiny the bathroom was. There’s was very little space in it. I had to close to door just to get in the shower. Also, my toilet was left up, it was dirty, and there was no seal on it. I also didn’t have a seal on the door to enter my room like the other surrounding doors.

My room overlooking the river, easy access to the mall.

Not what I expected a Hilton to be.

Location close to everythng. Walking distance to almost everything

Very clean and affordable! Great location, right next to the riverside. Walking distance to the French market and French Quarter. Will definitely stay here next time in NO!

We had a difficult time with the keys to enter and exit the parking structure. We called the number and no answer. After a few dozen swipes did the gate lift to exit. Other then that no other issues.

The property has great amenities, views, and is located within walking distance of everything i love about New Orleans

Excellent location near the french quarter, proximity to restaurants is a plus. No room service seems like a weird choice

Stay was excellent. Staff was super friendly! Everything was very clean.

Poydras St New Orleans LA

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • 2 outdoor pools
  • Health club

Located in New Orleans Central Business District, Hilton New Orleans Riverside is within a 5-minute walk of sights such as Canal Street and Audubon Aquarium of the Americas. This 1622-room, 4-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and a health club. Centrally located in New Orleans, the hotel is connected to a shopping center, and a short walk from The Outlet Collection at Riverwalk and Harrah's New Orleans Casino.


Dining

Enjoy dining at River Blends Cafe, one of 3 onsite restaurants. You can get a quick energy boost at the 2 coffee shops/cafés.


Rooms

All 1622 rooms provide coffee makers, safes, and ironing boards. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Desks are also included. Housekeeping is available on request.


Property features

Guests staying at Hilton New Orleans Riverside enjoy access to 2 outdoor pools, a health club, and indoor tennis courts. Valet parking is available for USD 49.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Bathtub)

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Luxury Room, 2 Queen Beds (29th Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton New Orleans Riverside

Everyone (44) Couples (13) Family (13)
4
Partner Couples

The restaurant Dragos was absolutely amazing. The room was great but the pillows not so much.

By on Aug 14, 2021

Review comment responded on Aug 16, 2021

Thank you for the great review and kind remarks. We're so pleased that you found Drago's amazing and your room great! We shall look into our current pillow stock for improvement/replacement in this area. We hope to have you as our guest again soon ~ until then stay well!

4
Partner Couples

Good hotel. Few things not working in room but overall good stay. JoJo was a great help very good customer service.

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Thank you for your review and kind words about Jojo! She will be properly recognized for her good customer service. We look forward to you staying with us again soon!

5
Family with small children

The property is absolutely beautiful. It’s connected to The Riverwalk Outlet which is really convenient, especially since you can do something without having to endure any rain. The pool overlooks the river. The self parking is a good walking distance away from the hotel, especially with luggage and summer heat. The self parking garage didn’t allow us to park because our vehicle was too tall. If you have a car, you will be fine. The clearance was only 6’6. Other than that, I plan on booking again, whenever I visit NO again! Great property!

By on Jul 3, 2021

Review comment responded on Jul 5, 2021

Thank you for your excellent review! We're delighted that you found everything with your stay to be so good that you plan to stay with us again in the future - that's what we strive for! And, we can't wait to welcome you back for another awesome experience!

5
Family

It was centrally located. My room didn’t get cleaned everyday so my trash was not emptied. It was Covid procedures. Did not like the trash pile up in my room. But overall pleased with hotel

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Thank you for this 5 out of 5 review! We appreciate the high marks as well as your candid comments relative to the Covid housekeeping practice still in place. We will use your comments to make improvements in our guest offerings. We hope to have you as our guest again, until then, stay well!

5
Everyone

good location, close to downtown staff was nice they charged more for a late checkout that i didnt need

By on May 31, 2021

Review comment responded on May 31, 2021

Thank you for your great review and candid remarks. We pride ourselves on providing top notch accommodations as well as the utmost in southern hospitality. We're happy to see that you were happy with your visit and hope to welcome you back again soon! All the best,

5
Family

No dislikes. The convenience of this location to everything we wante to see was incredible. Harrah’s Casino right across the street. Our room had a river view so we spent our spare time watching the barges and freighters moving up and down on the Mississippi. What fun we had.

By on May 8, 2021

Review comment responded on May 17, 2021

Thank you for the most excellent review! We appreciate you taking the time to share your experience, and hope that you get come back real soon!

3
Family Family with small children Partner Couples

I didn’t like how tiny the bathroom was. There’s was very little space in it. I had to close to door just to get in the shower. Also, my toilet was left up, it was dirty, and there was no seal on it. I also didn’t have a seal on the door to enter my room like the other surrounding doors.

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Thank you for your feedback, we will use that to improve our services and accommodations as it is our goal to exceed the expectations of each of our guests. We hope to have you stay with us again in the near future.

5
Friends

My room overlooking the river, easy access to the mall.

By on Apr 11, 2021

Review comment responded on Apr 11, 2021

Thank you for the great review and feedback! We hope to welcome you back next time!

1
Friends Business Business

Not what I expected a Hilton to be.

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Thank you for staying with us; we appreciate your comments so that we can continue our improvement processes.

3
Everyone

By on Mar 23, 2021

Review comment responded on Apr 3, 2021

Thanks for the feedback! We hope to see you soon!

Hilton New Orleans Riverside

2 Poydras St, New Orleans, LA 70130
url importing http://www.orbitz.com/New-Orleans-Hotels-Hilton-New-Orleans-Riverside.h19716-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-Hilton-New-Orleans-Riverside.h19716-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-Hilton-New-Orleans-Riverside.h19716-p2.Hotel-Reviews

Frequently asked questions