Overall it was ok. My wife slipped on the pool step and either broke or severely sprained her toe. Immediately told front desk and asked if they had a camera in the he pool area. They said they did, but never checked it. Showed no concern for her. They gave a few wine slips, that they probably give to anyone that asks. Just a simple, how is she doing would have been nice.
Really classy hotel in a perfect location. Lovely room just beginning to show its age. Wi-Fi expensive and not great. Overall we enjoyed our stay.
New Orleans is just nasty.
close to everything
Everything was perfect. I couldn’t find a single issue. Wonderful hotel
will stay here again when visiting New Orleans. Great hotel.
We have stayed many times at the Omni Royal Orleans. Safe, quiet, convenient and walking distance to many great places. The hotel used to smell wonderful, especially in the lobby, are they not pumping in the fresh fragrance? Sad it's gone. The hotel is showing it's age, needs a facelift on the inside and maybe the outside. Still a great stay. Parking has gone up, way up! $50/night is ridiculous.!
Very friendly and helpful staff
I loved the location and overall condition of property. I did not like the very high taxes imposed by the city of New Orleans on top of my hotel nightly charge. It would make me reconsider returning there.
Great location and property, the pool on the rooftop is an absolute plus!
Great choice for a stay in the French Quarter. Clean property, friendly staff, and great amenities. The rooftop pool and observation deck were a perfect location to watch Independence Day fireworks. Safe location and within walking distance of just about everything.
Location to restaurants and bourbon street. The staff was very friendly and helpful!
I loved the history of the hotel and the rooftop pool and bars the staff were super friendly the hotel was very clean!
Great staff and location. Recommend courtyard rooms.
Located in French Quarter, Omni Royal Orleans Hotel is adjacent to Bourbon Street and within a 5-minute walk of other popular sights like Jackson Square. This 345-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and a gym.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 7:00 AM to 10:30 AM.
All 345 air-conditioned rooms feature minibars, coffee makers, and safes. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
Guests of Omni Royal Orleans Hotel have access to an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 49.59 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, conference space, and a 24-hour business center.
Overall it was ok. My wife slipped on the pool step and either broke or severely sprained her toe. Immediately told front desk and asked if they had a camera in the he pool area. They said they did, but never checked it. Showed no concern for her. They gave a few wine slips, that they probably give to anyone that asks. Just a simple, how is she doing would have been nice.
Really classy hotel in a perfect location. Lovely room just beginning to show its age. Wi-Fi expensive and not great. Overall we enjoyed our stay.
Thank you for your warm words. We look forward to hosting you again in the future!
New Orleans is just nasty.
We want to extend our sincerest apologies for the negative experience that you had. At the Omni Royal Orleans, we pride ourselves on giving our 100% every day to ensure that our guest’s needs are being met. We know that we have let you down, and for that we are very sorry. We hope you will offer us another opportunity to host you so that we can gain your trust as a valued guest. It would be a pleasure to welcome you back to New Orleans.
close to everything
Thank you for your kind words. We are delighted to hear you had a memorable experience here with us at the Omni Royal Orleans!
Everything was perfect. I couldn’t find a single issue. Wonderful hotel
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!
will stay here again when visiting New Orleans. Great hotel.
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!
We have stayed many times at the Omni Royal Orleans. Safe, quiet, convenient and walking distance to many great places. The hotel used to smell wonderful, especially in the lobby, are they not pumping in the fresh fragrance? Sad it's gone. The hotel is showing it's age, needs a facelift on the inside and maybe the outside. Still a great stay. Parking has gone up, way up! $50/night is ridiculous.!
Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again choose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!
Thank you for bringing your concerns to our attention. We appreciate the time you took to post your review and that you reconsider so that we may have an opportunity at hosting you again in the future and make it right!