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Recent guest reviews

Staff was incredible. The facilities were meticulously cleaned. Heated pool was nice. Location was terrific.

great location - we walked everywhere and felt very safe

Wonderful location, great staff. Loved our visit. Will definitely return to this property whenever in New Orleans.

I liked the central location, within walking distance to the Cabildo, Jackson Square, Congo Square, Preservation Hall, Bourbon Street, MS Rau, and many other points of interest. The hotel is an elegant grande dame, decorated with taste and sobriety. The staff are a joy and very helpful. We arrived hours before check in time and were nevertheless given access to our room, so we were able to rest a little and immediately began to explore that jewel of a city, New Orleans.

The best part of our stay was the staff. The rooms are a bit small and it’s hard to even go to the bathroom. But their quaint clean cute and I would stay there again. Right in the middle of everything you need. And the valet guys are wonderful.

Hotel itself is in the heart of the French quarter i.e very noisy. We rented a one-bedroom suite which cost close to 1k price at which one would expect impeccable service. Room was clean, most of the staff welcoming and attentive. unfortunately the (very) weak point is the food. Having 2 young children we ordered in 2 out of the 3 nights we stayed there and both times the experience was sub-par. it took 1.5h the first night to get some simple food despite insisting on 2 young kids, food was simply horrible (they cant make mac&cheese). The waitress kindly apologized and promised 50% off which we found out at check-out she had no authority for and got denied it. same horrible experience on our last night order. asked for no bacon, got it with bacon, called back and politely asked for them to resend our food... which they never did. When we checked out I asked for this to be removed (small ask!) the person in charge literally questioned my integrity over the phone. It ended with the general manager waiving this and apologizing. NEVER again.

Staff were extremely friendly and helpful, more than happy to answer any questions or make recommendations for things to do. Found some ants in our bed and saw multiple cockroaches in the hallways and by the pool.

Have no negative comments. Everything was beautiful

Great hotel! Loved the rooftop pool and bar! Room service was fantastic

Everything ! Loved it ! Close to bourbon street ! Will stay again !

Really nice hotel in a great location! It is right in the heart of the French Quarter so you're within walking distance to almost everything. It is also far enough away from Bourbon St. so you don't get any of that extra noise. The rooftop bar and pool are amazing. The property is in great shape and would highly recommend to anyone looking to stay in the French Quarter. The rooms are on the smaller side but very high quality.

Saint Louis St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Royal Street
  • Rooftop terrace
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)

Located in French Quarter, Omni Royal Orleans Hotel is adjacent to Bourbon Street and within a 5-minute walk of other popular sights like Jackson Square. This 345-room, 4-star hotel has 24-hour room service along with conveniences like a rooftop terrace and a 24-hour business center.


Dining

Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

All 345 air-conditioned rooms feature refrigerators, minibars, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Omni Royal Orleans Hotel enjoy a rooftop terrace, WiFi in public areas, and conference space. Valet parking is available for USD 47.33 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this historic hotel include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Luxury Penthouse, 1 King Bed

1 King Bed | Sleeps 2

Premier Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Premier Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 3

Suite, 1 King Bed (Petite Suite)

1 King Bed | Sleeps 3

Guest reviews for Omni Royal Orleans Hotel

Everyone (116) Couples (18) Family (14)
5
Family

Staff was incredible. The facilities were meticulously cleaned. Heated pool was nice. Location was terrific.

By on Feb 27, 2020

Review comment responded on Feb 27, 2020

Thank you for staying here with us! We look froward to welcoming you back real soon!

4
Partner Couples

great location - we walked everywhere and felt very safe

By , from Greensboro, nc on Feb 21, 2020

Review comment responded on Feb 21, 2020

Hi Chris, Thank you for staying here with us! We do look forward to seeing you again real soon!

4
Everyone

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

Thank you for staying here with us! We look forward to seeing you again real soon.

5
Partner Couples

Wonderful location, great staff. Loved our visit. Will definitely return to this property whenever in New Orleans.

By , from Salt Lake City on Jan 23, 2020

Review comment responded on Jan 23, 2020

Thank you for staying here with us, we look forward to seeing you again real soon!

5
Everyone

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Thank you for taking a moment to rate your stay! We hope that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again chose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon!

5
Family

I liked the central location, within walking distance to the Cabildo, Jackson Square, Congo Square, Preservation Hall, Bourbon Street, MS Rau, and many other points of interest. The hotel is an elegant grande dame, decorated with taste and sobriety. The staff are a joy and very helpful. We arrived hours before check in time and were nevertheless given access to our room, so we were able to rest a little and immediately began to explore that jewel of a city, New Orleans.

By on Jan 5, 2020

Review comment responded on Jan 7, 2020

Greetings, Anita! Thank you for taking a moment to rate your stay! We are thrilled that you enjoyed your time in our beautiful & exciting city! We are thrilled your experience as our guest was a good one and hope that you will again chose our Omni Royal Orleans when planning your next visit to New Orleans! We look forward to welcoming you soon! Sincerely, Allyson Colburn Assisatant Front Office Manager

4
Everyone

By on Dec 30, 2019

Review comment responded on Dec 30, 2019

Thank you for staying her with us! We do look forward to seeing you again real soon!

5
Family Family

The best part of our stay was the staff. The rooms are a bit small and it’s hard to even go to the bathroom. But their quaint clean cute and I would stay there again. Right in the middle of everything you need. And the valet guys are wonderful.

By on Dec 28, 2019

Review comment responded on Dec 29, 2019

Thank you for taking a moment to share your experience as our guest! We appreciate the feedback and have shared it with our team to serve as a reminder to continue to provide the utmost in guest services! We look forward to welcoming you back as our valued guest in the near future. It would be a pleasure to have you with us again! Thank you for choosing Omni Royal Orleans!

4
Everyone

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you for staying here with us! We look forward to seeing you again real soon!

2
Everyone

By on Dec 24, 2019

Review comment responded on Dec 25, 2019

Dear Valued Guest, I am disappointed that we were not able to meet your expectations during your stay. All feedback is very important to us, good or bad, so that we can improve our guest services and amenities. We hope you will again consider our hotel when planning your next adventure in New Orleans so that we may improve your opinion. It would be an honor to welcome you back as our valued guest. Sincerely, Allyson Colburn Assistant Front Office Manager

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