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Omni Royal Orleans Hotel

4.0 out of 5.0

Recent guest reviews

Property is old and rooms aren’t clean. Hospitality is terrible. Had a ton of issues. No spa. Beds are uncomfortable.

The property was great. Clean and the service was good. The rooms are small and the bathrooms are very small. That is my only complaint.

TV was not HD. Otherwise I much preferred staying at your hotel than nearby ones I've used in years past.

I was amazed at the service. I have never been treated so well. Also the hotel itself was absolutely beautiful. I wouldn't stay anywhere else.

My husband and I enjoyed our stay at the Omni New Orleans. The only negative was the only electrical outlet we were able to use was under the window. We had to sit the coffee pot in the window seal to use it. Otherwise, our stay was wonderful.

The Omni New Orleans is perfectly located in the Quarter for short walks to food and music. Excellent rooms, with a an amazing jacuzzi in room! Beautiful view of New Orleans too. Highly recommend for locals or visitors to the area.

Very nice hotel and a great central location in the French Quarter.

Great hotel in the French Quarter close to activities and great dining opportunities.

Great location in the heart of the French Quarter with a fantastic staff and super good ac/heating system. Highly recommend. The only issue is the rooms are small (older building but modern amenities) and our bathroom didn’t have a fan so the mirror fogged up when you shower. Other than this incredibly small issue, it was perfect for us.

Great hotel and staff.The location can't be beat!!

Wonderful hotel. Terrific location. The staff was so helpful, this is top notch.

Good location close to most anything of interest in the French quarter

Walked to Decatur St and even Fisherman's. Rent bicycles close by. Blue Bikes are awesome. Bourbon Street close but none of the heavy drinkers wander close.

Great hotel in a perfect location only 2 min walk to Bourbon Street

Superb location for exploring the French Quarter. Great comfort, nice pool, clean rooms. My only complaint is I was unable to adjust the air conditioning in my room - the options were ON at 65F or OFF (up/down did not work).

621 Saint Louis St New Orleans LA

Hotel highlights

  • Steps from Bourbon Street and Royal Street
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in French Quarter, Omni Royal Orleans Hotel is adjacent to Bourbon Street and within a 5-minute walk of other popular sights like Preservation Hall. This 345-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a fitness center.


Dining

Enjoy a bite to eat at Rib Room, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Guests staying at Omni Royal Orleans Hotel enjoy an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 47.33 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this historic hotel include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Premier Room, Non Smoking, Balcony

King 1 | Sleeps 3

Suite, 1 King Bed, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Balcony

King 1 | Sleeps 4

Luxury Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Omni Royal Orleans Hotel

Everyone (97) Couples (3) Family (2)
1
Friends

Property is old and rooms aren’t clean. Hospitality is terrible. Had a ton of issues. No spa. Beds are uncomfortable.

By on Mar 13, 2019

Review comment responded on Mar 13, 2019

Dear Valued Guest, Response from chazc64, Manager at Blake Hotel New Orleans, BW Premier Collection Responded 6 days ago Dear Valued Guest, Thank you for taking the time to share your experience of your recent stay at our hotel. It is through feedback such as yours that we are able to continue to improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. While an apology will regrettably not change the outcome of your experience, I do extend it with all sincerity. This level of service and accommodations is certainly not acceptable and will be addressed with each department manager and their team. Again, our sincerest apology for your experience. We hope you will allow us another opportunity to host you during your next visit to New Orleans so that we regain your trust as our guest. It would be a pleasure to welcome you back. Sincerely, Allyson Colburn Assistant Front Office Manager

4
Partner Couples Business Business Travelers

The property was great. Clean and the service was good. The rooms are small and the bathrooms are very small. That is my only complaint.

By on Mar 4, 2019

Review comment responded on Mar 13, 2019

Dear Valued Guest, Thank you for taking a moment to share your feedback. We are thrilled that you enjoyed your time with us and in New Orleans. We hope to have the opportunity to welcome you back as our guest again very soon! Sincerely, Allyson Colburn Assistant Front Office Manager

5
Families

TV was not HD. Otherwise I much preferred staying at your hotel than nearby ones I've used in years past.

By on Mar 1, 2019

Review comment responded on Mar 2, 2019

Dear Valued Guest, Thank you for taking the time to rate your stay with us! We are thrilled you enjoyed your time with us and look forward to having you with us again very soon! It would be a pleasure to welcome you back to New Orleans! Sincerely, Allyson Colburn Assistant Front Office Manager

5
Families

I was amazed at the service. I have never been treated so well. Also the hotel itself was absolutely beautiful. I wouldn't stay anywhere else.

By on Feb 16, 2019

Review comment responded on Feb 17, 2019

Dear Valued Guest, Thank you for your 5 star rating! We are thrilled that you found our hotel and our services to be just what we strive to provide to every guest each day! Thank you for your kind words. I have shared your review with our staff to serve as a reminder to continue to provide the best for every person that walks through our door. We look forward to having you back with us very soon! Sincerely, Allyson Colburn Assistant Front Office Manager

5
Everyone

My husband and I enjoyed our stay at the Omni New Orleans. The only negative was the only electrical outlet we were able to use was under the window. We had to sit the coffee pot in the window seal to use it. Otherwise, our stay was wonderful.

By on Feb 14, 2019

Review comment responded on Feb 17, 2019

Dear Valued Guest, Thank you for taking to the time to share your feedback. I apologize for the inconvenience. We do have extra outlets on the bedside tables in each room, as we understand, as an older building, we don't have the outlets required for all of today's modern conveniences. I have reached out to our engineering team to make sure that we check all rooms and replace anything may be missing or damaged. Thank you again for sharing your concern. We hope you will again choose our hotel when planning your next visit. We look foward to youyr return. Sincerely, Allyson Colburn Assistant Front Office Manager

5
Partner Couples

The Omni New Orleans is perfectly located in the Quarter for short walks to food and music. Excellent rooms, with a an amazing jacuzzi in room! Beautiful view of New Orleans too. Highly recommend for locals or visitors to the area.

By on Feb 10, 2019

Review comment responded on Feb 13, 2019

Hello Anonymous, Thank you for the stellar 5 out of 5 rating and review!! Your comments are very gracious and I will be sure to share them with our staff. Please come back and visit with us again soon!

5
Everyone

By on Jan 14, 2019

Review comment responded on Jan 15, 2019

Hello Anonymous, Thank you for the stellar 5 out of 5 review! Please come back and visit with us again soon!

5
Everyone

By on Jan 4, 2019

Review comment responded on Jan 4, 2019

Hello Anonymous, Thank you for the stellar 5 out of 5 review! Please come and visit with us again soon!

5
Everyone

Very nice hotel and a great central location in the French Quarter.

By on Jan 1, 2019

Review comment responded on Jan 4, 2019

Hello Anonymous, Thank you for the stellar 5 out of 5 review! Please come back and visit with us again soon!

5
Everyone

Great hotel in the French Quarter close to activities and great dining opportunities.

By on Dec 29, 2018

Review comment responded on Dec 30, 2018

Hello Anonymous, Thank you for the stellar 5 out of 5 review!! Please come and visit with us again soon!