The Royal Sonesta New Orleans

4.5 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for The Royal Sonesta New Orleans

Street view
View from room
2 bars/lounges, poolside bar
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
Ballroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
300 Bourbon St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Canal Street
    ‪5 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(123 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

7.8 out of 10
Good
(61 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Executive Level)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (RClub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

Suite, 2 Bedrooms (Interior)

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bathtub (Patio)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New Orleans

Located in French Quarter, The Royal Sonesta New Orleans is adjacent to Bourbon Street and within a 10-minute walk of other popular attractions like Jackson Square. This 4.5-star hotel has 483 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 miles
  • Royal Street - 2 min walk - 0.1 miles
  • Canal Street - 5 min walk - 0.3 miles
  • Jackson Square - 8 min walk - 0.5 miles
  • Caesars Superdome - 16 min walk - 0.9 miles

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Beach on Bourbon - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Cafe Beignet, Bourbon Street - ‬1 min walk
  • ‪Oceana Grill - ‬1 min walk

About this property

The Royal Sonesta New Orleans

Luxury hotel with 2 restaurants and bars
The Royal Sonesta New Orleans features a nightclub, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 55 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 46.48 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Utility fee (between 13 February and 17 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Royal Sonesta New Orleans?

The Royal Sonesta New Orleans provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on Nov 30, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Royal Sonesta New Orleans?

This hotel is situated in French Quarter, just steps from Bourbon Street and Canal Street, and within a short walk of Jackson Square. You'll also find Caesars New Orleans Casino and Frenchmen Street less than a mile away.

Is parking available on site at The Royal Sonesta New Orleans?

Yes, valet parking is offered for USD 55 per day with in/out privileges.

Does The Royal Sonesta New Orleans have a casino?

No, The Royal Sonesta New Orleans doesn't have a casino.

Is there an indoor pool at The Royal Sonesta New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:00 AM and 7:00 PM.

What do couples enjoy most about The Royal Sonesta New Orleans?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Does The Royal Sonesta New Orleans have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Royal Sonesta New Orleans have a restaurant that serves breakfast?

Yes, The Royal Sonesta New Orleans has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does The Royal Sonesta New Orleans allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Royal Sonesta New Orleans for a fee of USD 75 per accommodation, per stay.

Does The Royal Sonesta New Orleans have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Royal Sonesta New Orleans?

The closest major airport to The Royal Sonesta New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16 mi away (28 minutes by car).

Can I book a room with a balcony at The Royal Sonesta New Orleans?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy pool or city views.

Does The Royal Sonesta New Orleans offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Royal Sonesta New Orleans.

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1962 out of 3058 reviews
Rating 8 - Good. 574 out of 3058 reviews
Rating 6 - Okay. 280 out of 3058 reviews
Rating 4 - Poor. 116 out of 3058 reviews
Rating 2 - Terrible. 126 out of 3058 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

The room was clean and the staff was very nice. I would have gave them 5 stars but I paid for (2) queen beds and was put in a room with (2) double beds. bedsbeds.anre
Stayed 3 nights in Nov 2025

10/10 Excellent

Jasmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was beautiful and the staff were amazing! They were very accommodating and I will most definitely be staying at the Royal Sonesta anytime I am in town.
Stayed 1 night in Sep 2025

10/10 Excellent

Marqela

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

lakeisha c, philadelphia

Stayed 3 nights in Aug 2025

2/10 Terrible

KIMBERLY P

Disliked: Cleanliness, amenities
No maid service for 2 days. Had to pay a maid $5 for towels. Never advertises a pool party every weekend from 2 to 6pm, the music was so loud you couldn’t understand the music. I’m vegan, they never informed me that they would be grilling meat outside of my room. Never fixed the clock in the room or correct the lack of no cold water in the room. My balcony room did not have a balcony which was an extra charge for one! I would never stay there again!!!!
Trash was never emptied!
Stayed 4 nights in Aug 2025

10/10 Excellent

che

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 7 days in the pool suite on 2 floors, it was the best hotel stay ever, the staff from the front desk, concierge, and house keeping were top tier, ask for Malcolm at the front..he's the best
Stayed 7 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived it! The door man was AMAZING!! Loved the location in Bourbon Street and the Jazz club is so fun!! We will stay again for sure!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, in a fantastic location - right in the middle of the nightlife on Bourbon Street. If you don't like late night noise though, make sure to book a room facing one of the courtyards rather than on to the streets. The inside of the hotel is well-insulated for the external noise though and is an oasis of calm. The rooms are well decorated and equipped, and the facilities are good - in particular the third floor courtyard pool. The staff are always helpful. This was my seventh stay there over the years, and hopefully not my last!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I honestly do not appreciate the fact that it was abundantly clear our room had been given to someone else and we were placed in the next available. When I spoke to the front desk about this, she offered no apology, no solution, not even an extra amenity. I just said ok and decided we would make the best. To have paid nearly $1000 for the weekend and not get what we paid for is frustrating. I don’t think we'll be using Sonesta again on our next trip. Beautiful hotel but not accommodating at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing visit! Outstanding service, beautiful property, and right in the center of the action! Caleb has amazing energy!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Don't have a name but loved the guy at the pool Monday, August 18 afternoon early evening.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Sonesta New Orleans is my home away from home, the staff is friendly and cheerful, everyone is helpful, and there is never a problem that can't be solved immediately - I HIGHLY recommend this hotel
Stayed 6 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay.

Ours was just a one night stay for an anniversary but I got to have my one night on a balcony overlooking Bourbon Street. Nothing special was happening down there but people watching was fun. I wish I had brought my thousands of beads so I could have thrown them to people on the street, maybe making a notch on their bucket lists too and I wouldn’t have made anyone flash me! Definitely more than we usually spend for a one night stay but it’s a check on my bucket list. Mardi Gras is the only thing that would have made it better. Staff was wonderful and even had a treat for our anniversary.
Stayed 1 night in May 2025

6/10 Okay

Randal

Liked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Julie

Stayed 4 nights in Aug 2025

10/10 Excellent

Sancharae, Enfield

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is lgbtq friendly and is in the middle of everything
Stayed 3 nights in Aug 2025

10/10 Excellent

Tecora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice, clean and my room was beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittini

Stayed 1 night in Aug 2025

6/10 Okay

Lisa R

Liked: Staff & service
Disliked: Property conditions & facilities
Bad: Several pool loungers were broken. Tiles surrounding the pool were slippery, even when dry. I saw MANY people fall - HARD! So dangerous! The pool itself did appear to be clean. The bar staff at the pool were ok. The lobby looks nice when entering, but the chairs are OLD AND DIRTY. There was a large yellow stain in the bathtub, and the sink drain was semi-clogged. Water ran down very slowly. No way to clear the steam after a shower. There was not enough lighting in our room (3071). Only two lamps, no overhead lighting. We had an inside balcony room. There were at least 20 rooms on the same level that opened onto the wrap-around shared balcony. For those 20 rooms, there were four tables outside of random rooms. When I called down to ask for a table, the representative told me to take one from outside another room. She said that's what everyone does. Ok, so everyone knows that there are only four tables for 20 rooms, and it's ok to steal one from someone else, risking getting into an argument with another guest? How RIDICULOUS!! Early check-in (before 11 am) will cost you $75. Even at 10:59. Good: The staff were all very friendly, and the breakfast at Desire was delicious with impeccable service. Beds were VERY comfortable and the air conditioning in our room kicked a$$!! The feel like the temp outside was 107 most days, so we lowered the A/C to 65 at night and woke up freezing! Just the way I like it. All in all, not sure if I'd stay here again.
Stayed 3 nights in Aug 2025

4/10 Poor

Amy

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was extremely noisy at night, with competing loud base, loud music and drunk people late into the night. Impossible to sleep. I was also offered to have my $25/ day fee waved, as a kind gesture when I booked in, and in return I wouldn't get the meal vouchers for restaurants attached to the hotel. When I went to check out they readded this fee, and would not adjust the price at all, even though I wasn't given food vouchers for the hotel. What a scam!
Stayed 7 nights in Aug 2025

10/10 Excellent

Troy

Stayed 3 nights in Aug 2025

2/10 Terrible

Claudine

Stayed 2 nights in Aug 2025