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Recent guest reviews

It was cheap for a reason.

Very nasty,

Great

I liked absolutely nothing, the place was filthy, lights didnt work or burnt out, room stank of smoke and vomit, water didnt working the sink, checked out after 15 minutes, will be contacting orvitz for a refund

Charged me a $50 deposit and didn’t give it back. The hotel room reeked of smoke and the halls reeked of weed everywhere. Couldn’t get in to my hotel room had to walk back to the desk several times for them to rekey my card for the door and ended up having to switch rooms. Staff wasn’t friendly. I hope they go out of business.

My stay was ok the bed was comfortable my bedspread had a stain so I asked for a new one . The bathroom could've been a little cleaner. Other than that I will stay again

it was pretty clean but no phones and to call the front desk or to get anything from them

Nice staff...check in was a breeze. Front desk was a pleasure to work with.

The hotel was ok, though I had to take cold showers both days I was there due to a problem with the shower handle being stuck. They elected to wait to fix it until after I checked out. Or at least I assume they will fix it. Other than that it was clean and the bed was comfortable. Didn't like the area.

I liked the price rhat was it thenpool was trashy and discusting couldn't and wouldn't let my granddaughter swim in it the coffee was horrible and decaffeinated was told there was a complementarity breakfast and wasnt horrible motel

Ignore the horrifying reviews of this place. I booked my room before reading them, and was then tempted to cancel. Was expecting filthy and dangerous. It was clean and safe and CHEAP. Yes, the building is old with lots of wear and tear. But this place is fine. We stayed two nights with no problems. Everything in the room worked and the bed was comfortable. We will definitely stay here again—can’t be beat at this price.

About 20 mins from bourbon. Amazing front staff. Nice property

I had a great stay everything was clean and organized. I would highly recommend this hotel to anybody

I thoroughly went through reviews for this property before I stayed. Some of them were extremely negative but I decided to stay anyway to experience myself and because it was low priced. I stayed 3 nights in mid January and I actually had a decent stay. Staying at this location, I see how other people might have had issues before because the hotel was not perfect, but personally i had no problems myself. Yes there were carpet stains in the hallway, wall paint chipping, no thermostat in room to control the temperature, thin bed sheets, the lobby smelled weird, the bathroom sink didn't drain well, the TV was small, they only provided my room with half a roll of toilet paper for my stay, and the walls were thin. But, none of this was a huge deal to me because during my stay the place didn't seem like it was full, so it wasn't alot of bothering us or bad service because of being busy. Our room looked exactly like the photos pictured and I was pleased for the price I paid for the service and stay that I got. The only weird thing is how this place keeps changing their name. It seems like they changed their name like 3 times since I booked my trip 2 months before. This seems sketchy but maybe the change of name is due to change of membership, which is in turn improvement of services. Overall I am pleased.

Don't bother with this place. It's a total dump. The heater blew cold air, the bathroom light flickered non-stop, the tub was disgusting, and there was old blood stains on the bed sheet. On the bright side of things, it was cheap and no bed bugs. That's about it.

I-10 Service Rd New Orleans LA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • Laundry facilities

Located in New Orleans East Area within a 5-minute drive of Lake Pontchartrain, Trident Inn & Suites, New Orleans is within a 15-minute drive of Bourbon Street. The 141 rooms at this hotel include microwaves, coffee makers, and flat-screen TVs.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and phones.


Property features

Trident Inn & Suites, New Orleans features free WiFi in public areas, a business center, and a meeting room. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a communal living room, and a vending machine.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Guest reviews for Trident Inn & Suites, New Orleans

Everyone (12) Couples (5) Family (8)
2
Everyone

It was cheap for a reason.

By on Apr 11, 2022

Review comment responded on Apr 12, 2022

Dear Renard, We appreciate your feedback and concerns. This helps us to keep working hard every day. See you soon . Thank you,

2
Everyone

By on Jan 8, 2022

1
Business Business

Very nasty,

By on Oct 11, 2021

5
Family

Great

By on Jul 31, 2021

1
Friends

I liked absolutely nothing, the place was filthy, lights didnt work or burnt out, room stank of smoke and vomit, water didnt working the sink, checked out after 15 minutes, will be contacting orvitz for a refund

By on Apr 13, 2021

Review comment responded on Apr 14, 2021

Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We apologize for the inconvenience once again.

1
Business Business

Charged me a $50 deposit and didn’t give it back. The hotel room reeked of smoke and the halls reeked of weed everywhere. Couldn’t get in to my hotel room had to walk back to the desk several times for them to rekey my card for the door and ended up having to switch rooms. Staff wasn’t friendly. I hope they go out of business.

By on Apr 9, 2021

Review comment responded on Apr 13, 2021

Thank you for your feedback. The deposit takes 3-5 business days to get back on your card. We apologize for the inconvenience during your stay.

4
Family with small children Family

My stay was ok the bed was comfortable my bedspread had a stain so I asked for a new one . The bathroom could've been a little cleaner. Other than that I will stay again

By on Mar 8, 2021

Review comment responded on Mar 14, 2021

Thank you for taking the time to leave us such a nice review

2
Partner Couples

it was pretty clean but no phones and to call the front desk or to get anything from them

By on Jan 3, 2021

Review comment responded on Jan 8, 2021

Thank you for the feedback. We hope to seeing you soon!

2
Everyone

By on Nov 29, 2020

Review comment responded on Dec 8, 2020

Thank you for your feedback. We apologize for any inconvenience during your stay.

4
Family

Nice staff...check in was a breeze. Front desk was a pleasure to work with.

By on Mar 21, 2020

Review comment responded on Mar 26, 2020

Thank you for taking the time to leave us such a beautiful review.

Trident Inn & Suites, New Orleans

12340 I-10 Service Rd, New Orleans, LA 70128
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