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DoubleTree by Hilton New Orleans

3.5 out of 5.0

DoubleTree by Hilton New Orleans

3.5 out of 5.0

Recent guest reviews

This property would have received a good review, but the pool was disgusting. The night we arrived, the pool looked okay and my son swam in the pool. The next day, after seeing the pool in daylight, the water was brown and the pool was closed. I was horrified to think my son swam in that dirty of a pool. I would not have let him swim had I seen the pool in daylight. My son then got an ear infection due to the bacteria in the water. I have sent in a complaint to Hilton but have not received a response.

location was great.. Prices of food weren’t reasonable and no complimentary coffee in lobby wasn’t nice. The coffee you get in the room is terrible and not enough condiments for the coffee.

Great location. Staff friendly and helpful. Bed comfortable. My only complaint would be that the walls are thin and you here everything from the other rooms and hall. Overall great stay

Great location right next to Harrah’s Casino & a quick walk to Bourbon Street.

Excellent service .... Everybody was nice and helpful

The hotel is at a great location, walking distance to the French Quarter. The hotel is also very comfortable, clean and the rooms were great!

Our woman group enjoyed out stay. I myself couldn't live without my Double Tree cookie every night.

The only issue was that staying in 2 connected rooms-both cabinets for the refrigerator fell off upon opening. Probably need to fix that.

For the price this hotel should a bit better update.

Nice clean room, centrally located in New Orleans,but only valet parking available. The room was a little tight but clean with a comfy bed and newly renovated bathroom. Overall a nice stay.

Staff are very nice and helpful. I told them I needed a bandage for my foot because my shoes were killing me. The receptionist (I forgot her name) asked me if i wanted to use the silicon one bc it's better. She went to the back for a minute and back with the thing i needed the most for my trip. Without the silicone bandage, my trip would be miserble bc a lot of walking. All you need is just ask, you never know what they can do to make your vacation more enjoyable. Oh, a plus is the hotel is right across Harrah's Casino. We park our car in their parking lot to avoid paying $35 for valet parking, and it work out so well. We ended up winning around $500 on blackjack and slot. Everything was just so beautiful.

Great, updated rooms! However, the bathrooms are a bit small - the toilet is too close to the bathtub and sink. Also, the pool needs updating! The pool does not match the atmosphere of the lobby or rooms.

Great room close to all the action! One problem TV didn't properly. Other wise it was great!

300 Canal St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Audubon Insectarium
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Central Business District, DoubleTree by Hilton New Orleans is next to popular attractions like Canal Street and Audubon Insectarium. This 367-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

Guests can expect to find WiFi and 42-inch a flat-screen TV with satellite channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests of DoubleTree by Hilton New Orleans have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 44 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and tours/tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Suite, 2 Queen Beds

Queen 2 | Sleeps 6

Junior Suite, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 3

King, Deluxe Room

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton New Orleans

Everyone (14) Couples (2) Family (2)
2
Families Family with small children Families

This property would have received a good review, but the pool was disgusting. The night we arrived, the pool looked okay and my son swam in the pool. The next day, after seeing the pool in daylight, the water was brown and the pool was closed. I was horrified to think my son swam in that dirty of a pool. I would not have let him swim had I seen the pool in daylight. My son then got an ear infection due to the bacteria in the water. I have sent in a complaint to Hilton but have not received a response.

By on Jun 14, 2019

5
Everyone

By on Jun 3, 2019

5
Friends

location was great.. Prices of food weren’t reasonable and no complimentary coffee in lobby wasn’t nice. The coffee you get in the room is terrible and not enough condiments for the coffee.

By on May 26, 2019

4
Everyone

By on May 15, 2019

4
Everyone

By on Apr 29, 2019

5
Partner Couples

Great location. Staff friendly and helpful. Bed comfortable. My only complaint would be that the walls are thin and you here everything from the other rooms and hall. Overall great stay

By on Mar 17, 2019

3
Everyone

By on Jan 7, 2019

5
Everyone

By on Dec 3, 2018

4
Everyone

Great location right next to Harrah’s Casino & a quick walk to Bourbon Street.

By on Aug 11, 2018

5

e service

Everyone

Excellent service .... Everybody was nice and helpful

By on Jul 21, 2018

DoubleTree by Hilton New Orleans

300 Canal St, New Orleans, LA 70130