Skip to main content
Beginning of main content

Recent guest reviews

Next to where i was meeting others for business and my wife like being across the street from the casino.

Wont stay there again. Hotel is lacking in all areas.

We were very pleased with our stay.

I enjoyed the location of the property. Being next to the casino and canal place were a big plus for me.

The parking is horrible, they charged me $30.00 for self parking and it was too far, also they didn’t bring transportation to there.

Need more towels and pillows everywhere

The warm cookies

The Double tree is nice, but something was wrong with the bathroom. It had a smell..secondly, which was not the hotel's fault, but their were people were in the hall that was very loud at 2:00am in the morning. It happened every night o was there so we got not sleep.

This hotel was older and dirty. The pool area was especially not up to DoubleTree standards. It was on the roof, and it was old, dirty, and was not cleaned properly. We never had clean towels available. The pool seemed like we had pulled into the bad part of town. Trash everywhere and dirt in the bottom of the pool. We were disappointed.

I didn’t like that we had to park off property.There was not enough parking for the guests.

The property was very clean and spotless. I did have an issue with the charges to my account, I was overcharged

The customer service was great but I didn't like the fact that I had to pay a 100 dollar hold on my card when most hotels I go to don't. Other than that my stay was great. Loved the view as I look down at the Harrah Casino

Canal St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Harrah's New Orleans Casino
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in New Orleans Central Business District, DoubleTree by Hilton New Orleans is next to popular attractions like Canal Street and Harrah's New Orleans Casino. This 4-star hotel has 367 guestrooms and offers an outdoor pool, a 24-hour gym, and a 24-hour business center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is available for a fee.


Rooms

42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.


Property features

At DoubleTree by Hilton New Orleans, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Penthouse, 2 Bedrooms

2 King Beds | Sleeps 5

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-in shower)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton New Orleans

Everyone (29) Couples (7) Family (5)
4
Partner Couples

Next to where i was meeting others for business and my wife like being across the street from the casino.

By , from Springfield on Jun 12, 2022

Review comment responded on Jun 17, 2022

Thank you for the wonderful review, Keith! We are glad that both you and your wife enjoyed most everything about your stay. We hope to see you as our guests again in the future.

2
Family

Wont stay there again. Hotel is lacking in all areas.

By on Apr 1, 2022

Review comment responded on Apr 19, 2022

Thank you for the honest feedback, Theron. We apologize that we did not exceed expectations during your visit and were unable to resolve any issues you encountered while on property with us. We do hope you give us another chance in the future.

5
Partner Couples

We were very pleased with our stay.

By on Aug 24, 2021

Review comment responded on Sep 11, 2021

Glad that you had a great stay and hope you come back soon!

5
Everyone

By on Jul 8, 2021

Review comment responded on Jul 30, 2021

Thank you for the excellent rating!

4
Everyone

I enjoyed the location of the property. Being next to the casino and canal place were a big plus for me.

By on Jul 3, 2021

Review comment responded on Jul 21, 2021

Thank you so much for taking time to leave us a positive review. We're happy you enjoyed our location next to the casino and Canal Place. We hope to serve you the next time you are in New Orleans!

5
Everyone

By on Jun 19, 2021

Review comment responded on Jul 30, 2021

Thank you for the wonderful rating!

5
Everyone

By on Jun 17, 2021

Review comment responded on Jul 30, 2021

Thank you for the 5-star rating!

3
Family

The parking is horrible, they charged me $30.00 for self parking and it was too far, also they didn’t bring transportation to there.

By on Jun 15, 2021

Review comment responded on Jul 30, 2021

Thank you for the honest feedback regarding your recent stay. We are sorry to hear that our parking options were not ideal for you. Unfortunately, parking in general happens to be scarce in a city as old as New Orleans, which presents challenges for both visitors and locals alike. We do offer onsite valet service for our guests' convenience, but cannot offer shuttle service due to local laws and restrictions. We welcome the opportunity to have you as our guest again in the future!

5
Everyone

By on Jun 14, 2021

Review comment responded on Jul 30, 2021

Thank you for the excellent rating!

4
Everyone

By on Jun 13, 2021

DoubleTree by Hilton New Orleans

300 Canal St, New Orleans, LA 70130
url importing http://www.orbitz.com/New-Orleans-Hotels-DoubleTree-by-Hilton-New-Orleans.h18124-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-DoubleTree-by-Hilton-New-Orleans.h18124-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-DoubleTree-by-Hilton-New-Orleans.h18124-p2.Hotel-Reviews

Frequently asked questions