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DoubleTree by Hilton New Orleans

4.0 star property
Upscale hotel, a short walk to Canal Street

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New Orleans

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Ballroom
Ballroom

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking available
    Parking availableParking available

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Popular LocationCanal Street1 min walk
  • Popular LocationCaesars New Orleans Casino3 min walk
  • Popular LocationBourbon Street9 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)23 min drive

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Similar properties

Exterior
Wyndham New Orleans - French Quarter
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (3097)
The price is $189
per night
$222 total
includes taxes & fees
Aug 10 - Aug 11
Wyndham New Orleans - French Quarter

About the neighborhood

New Orleans

Located in New Orleans Central Business District, DoubleTree by Hilton New Orleans is next to popular attractions like Canal Street and Caesars New Orleans Casino. This 4-star hotel has 367 guestrooms and offers an outdoor pool, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Canal Street - 1 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 9 min walk
  • Ernest N. Morial Convention Center - 10 min walk
  • Caesars Superdome - 3 min drive

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • The preferred airport is Louis Armstrong New Orleans Intl. Airport (MSY): 23-min drive, 16.1 mi/25.8 km.

Restaurants

  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Upscale hotel, a short walk to Canal Street
At DoubleTree by Hilton New Orleans, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 48.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 48 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 48.00 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New Orleans?

DoubleTree by Hilton New Orleans provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton New Orleans?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton New Orleans on Aug 1, 2024 start from $111.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around DoubleTree by Hilton New Orleans?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Audubon Aquarium and Mississippi River less than a mile away.

Will I be able to park at DoubleTree by Hilton New Orleans?

Yes, secured valet parking is offered for USD 48.00 per night with in/out privileges.

Does DoubleTree by Hilton New Orleans have a casino at the property?

No, DoubleTree by Hilton New Orleans doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at DoubleTree by Hilton New Orleans?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at DoubleTree by Hilton New Orleans?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton New Orleans have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton New Orleans has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does DoubleTree by Hilton New Orleans allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton New Orleans.

Does DoubleTree by Hilton New Orleans have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from DoubleTree by Hilton New Orleans?

The closest major airport to DoubleTree by Hilton New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.1 mi away (23 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton New Orleans?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Does DoubleTree by Hilton New Orleans offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton New Orleans.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1005 reviews" "
Rating 8 - Good. 223 out of 1005 reviews" "
Rating 6 - Okay. 126 out of 1005 reviews" "
Rating 4 - Poor. 63 out of 1005 reviews" "
Rating 2 - Terrible. 55 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness
Great hotel close to French Quarter of New Orleans, Bourbon Street is only a 10min walk away. The staff were very friendly and our room was clean and comfortable with our towels changed daily by housekeeping without even asking. Our only negatives - we had to wait 40mins for a replacement iron because ours was broken - the hotel tried to charge us for valet parking even though we hadn't come in a car, but they did remove this from the bill when requested. - our room door (#624) and those around us don't seem to have working closers so they slam shut all the time which can be annoying through the night.

2/10 Terrible

Julio

Traveled with family
They overcharged my stay and made false allegations when it came to vip valet parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Nancita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nan
Great hotel. Amazing staff that looked happy to be at work. LOCATION LOCATION LOCATION 20/10. Charm city definitely earned its name. Fantastic experience.
Stayed 3 nights in Apr 2024

6/10 Okay

Faith

Traveled with family
Disliked: Cleanliness
Bathroom was not cleaned thoroughly. Hair on the ceiling, sink, left over toothpaste stains, stains on towels. Trash was left over, parts of the wall was peeling….other than that the cookies and location was the best part.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Kodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

lakeysta, sipsey

Stayed 2 nights in Apr 2024

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Dining options great . Walkable . Easy access to French Quarter. Concierge helpful. Parking even though a fee was great ..parking staff ✅. The rooms although satisfactory could use an update …. bathroom had an odor not sure if it was a sewer smell the odor was not always present bathroom was clean … shower was great . Beds good .
Stayed 2 nights in Apr 2024

8/10 Good

Theodore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Deborah

Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great location to walk to the French Quarter, casino and river.
Stayed 3 nights in Apr 2024

8/10 Good

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was genuinely friendly and helpful. Room was decent. Price was the cheapest I could find and the best location right next to French quarter fest. Walls are super thin. I’m talking like cruise ship thin. Only negative was We could hear the neighbors next door late at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Karena

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This place has really gone downhill recently. I stayed here previously in April 2022 and had an excellent stay. It’s in a great location, walkable to the quarter, but removed from the noise and chaos. Room was clean and in great condition and staff were super friendly, and available for anything you might need. So when it came time to revisit New Orleans, I chose to come back here. Unfortunately the room this time was in horrible condition. The area around the AC was moldy, and the thing made constant clanking noises like a loud, ticking clock. It also couldn’t cool below about 70 degrees - fine for April in NoLa, but would be miserable in the summer. There was mold around the upper area of the toilet bowl, indicating it hadn’t been properly scrubbed in a while, and ceiling tiles out of place in the bathroom. The tile grout on the bathroom floor was filthy as well, though shower grout was in good, clean condition. A lot of the issues seemed like maintenance problems stemming from poor management and probably staffing cutbacks (all too common these days.) The staff I interacted with were still very pleasant, but the hotel itself is in shambles compared to what it used to be. Not planning on returning.

10/10 Excellent

Tammy

Stayed 4 nights in Apr 2024

10/10 Excellent

Cammie

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!! Very clean establishment
Stayed 2 nights in Apr 2024

10/10 Excellent

Jannelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Cartabius, Stapleton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice the hotel is beautiful!!!! I will stay again!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine, Natchez

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after a Mississippi River cruise at a little before noon, more than 4 hours before check-in time. The room we were scheduled for was not yet ready, but Gary at the front desk found another room that we could get right into. We VERY much appreciated this. The day before we were to check out, we tried to print out our airline boarding passes on the computer there. We asked Derek at the front desk for help, and he printed the passes out for us. We VERY much appreciated this also. So accolades to Gary and Derek.
Stayed 3 nights in Mar 2024