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DoubleTree by Hilton New Orleans

4.0 star property
Hotel with 2 restaurants, steps from Canal Street

Choose dates to view prices

Photo gallery for DoubleTree by Hilton New Orleans

Formal dining area with a long table set for a special occasion, featuring crystal glassware, fine linens, and a stunning city view.
Experience the DoubleTree by Hilton's sleek, high-rise design, featuring a prominent sign and modern architecture.
Relax in this stylish living room with a large sofa, round coffee table, and city views.
Two large beds with white linens and a wooden headboard offer a comfortable stay, while a large window frames the city view.
Relax in comfort with ample seating options, including a large L-shaped sofa and a dark blue armchair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
300 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪2 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

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Room options

View all photos for Junior, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

  • 600 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in shower)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-in Shower)

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse, 2 Bedrooms

  • 1350 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Oversized)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View (Oversized)

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

7.8 out of 10
Good
(72 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Single Room, 1 King Bed

  • 550 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King, Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, DoubleTree by Hilton New Orleans is next to popular attractions like Canal Street and Caesars New Orleans Casino. This 367-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 2 min walk - 0.1 miles
  • Bourbon Street - 8 min walk - 0.5 miles
  • Ernest N. Morial Convention Center - 10 min walk - 0.6 miles
  • Caesars Superdome - 19 min walk - 1.0 mile

Getting around

  • Canal at South Peters Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬4 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk

About this property

DoubleTree by Hilton New Orleans

Hotel with 2 restaurants, steps from Canal Street
Guests of DoubleTree by Hilton New Orleans enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 55.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, uncovered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 22.0 for adults and USD 15.0 for children
  • Fee for in-room wireless internet: USD 11.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 55.00 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton New Orleans?

DoubleTree by Hilton New Orleans provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do around DoubleTree by Hilton New Orleans?

This hotel is situated in New Orleans Central Business District, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find National World War II Museum and Mississippi River less than a mile away.

Is there parking available at DoubleTree by Hilton New Orleans?

Yes, secured valet parking is offered for USD 55.00 per night with in/out privileges.

Does DoubleTree by Hilton New Orleans have a casino at the property?

No, DoubleTree by Hilton New Orleans doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at DoubleTree by Hilton New Orleans?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchenettes and ocean views.

Does DoubleTree by Hilton New Orleans have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton New Orleans have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton New Orleans has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does DoubleTree by Hilton New Orleans allow pets to stay free of charge?

No, pets aren't allowed at DoubleTree by Hilton New Orleans.

Does DoubleTree by Hilton New Orleans have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from DoubleTree by Hilton New Orleans?

The closest major airport to DoubleTree by Hilton New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.1 mi away (28 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton New Orleans?

No, you won't find guestrooms with balconies at DoubleTree by Hilton New Orleans.

Does DoubleTree by Hilton New Orleans offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton New Orleans.

DoubleTree by Hilton New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheree

Stayed 2 nights in May 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Paid for a King room, didn't get a King room. Staff was adamant that they couldn't do anything.
Stayed 2 nights in Apr 2025

4/10 Poor

Josanthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price we paid, our room was not up to standard. The shower curtain had a hole in it with ink stains, the ironing board cover and small seated area under the mirror were filthy with stains all over. The walls are super thin, and we can hear EVERYTHING from the hallway and the room next door. The people in the room next door were deafening, yelling, and banging. I had to call security for a noise complaint. The lighting in the room is trash if you're trying to put on makeup. The pool was not in service, and from what I understand from a friend who stays there, it never is. I went down to ask for towels because they didn't answer the 3 phone calls that I placed, and encountered a very rude desk worker who was in the back office talking on her cell. When I asked for the towels, I was met with a very nasty attitude not fit for customer service staff. Overall, this is definitely not a hotel I would recommend for anything other than its location. IF I ever stay here again, I know to bring more bleach wipes and earplugs.
Stayed 1 night in Apr 2025

8/10 Good

Takeshia

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Tesha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to everything I needed
Stayed 1 night in Apr 2025

6/10 Okay

Shawn

Stayed 2 nights in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Apr 2025

10/10 Excellent

kawana

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Apr 2025

4/10 Poor

Roee

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Super low maintenance facility , rude staff, I learn one thing , even this stay saved my money comparing to other hotels near by , it’s was an horrible decision. Will pay twice as a pay to be in a better facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2025

10/10 Excellent

Jelani

Stayed 1 night in Apr 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Sandy

Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Although it's in a good location, this was our worst experience with a Doubletree. We walked into our room to find a broken towel holder and a constantly running toilet and a layer of dust on the shelf over the bed. When we went to shower, we realized that hand towels were hung on the broken towel rack, but no bath towels. After going to the reception desk to get bath towels, one had hair stuck in the towel. Cleanliness at this location could definitely be improved.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was conveniently located which made getting around town nice. It was in pretty good shape and had some decent amenities. Most the staff was great but the check in hosts were truly terrible. We had reservations for months. We had just gotten off an all noght flight and were exhausted. Granted we arrived early and they said they were doing what they could to get us rooms, but we ended up waiting all day just to be told our room still wasn’t ready by check in. Then what were you guys doing this whole time?!? Even then we waited an extra hour and they still weren’t concerned and I had to go remind them we still didn’t have a room. Just really bad customer service.
Stayed 2 nights in Mar 2025

10/10 Excellent

talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always an amazing stay

Always a 5 star stay at The Doubletree. We came in for a concert at The Fillmore. Hotel is right across the street. Very safe to get to and from. Casino had munchies after the show and the hotel has the best cookies to close out the night.the ONLY place I stay when I have a concert to see at The Fillmore
Stayed 1 night in Mar 2025

10/10 Excellent

Arvind

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Kalob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Stacie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was clean and the area, for New Orleans, was fine. The problems were: 1. Our sink did not drain; at all! We checked in some time around 2pm, went to our room, used the bathroom and headed out to eat. My daughter pointed out before we left that the sink was not draining. When we returned from eating, the sink still had not drained. I let the front desk know, and the sink was still filled with water when we returned that night. I let the staff know again at check out. 2. The ice machine on our floor did not work either. Inconvenient more than anything else.
Stayed 1 night in Mar 2025

4/10 Poor

Carol

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Pool was gross. Cabinets in room were broken.

Stayed 1 night in Mar 2025

10/10 Excellent

Frenchie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Katrina, Brea

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting experience at the DoubleTree New Orleans. First, I was given a filthy room and had to immediately switch. The second room was somehow worse—there were rats. Mid-morning, while repairs were being done in the room next door, I suddenly heard what sounded like a stampede of rats running and squeaking through the walls. It was so loud I thought they were inside my room. I literally jumped on the bed in fear. When I called the front desk, they casually offered me another room… as if moving me would solve the fact that there are clearly rats infesting the hotel. Completely unacceptable and disturbing. Never staying here again.
Stayed 3 nights in Mar 2025

8/10 Good

Denetrius S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clen was super friendly and helpful at check in. Very convenient location. Nice bar and coffee shop. Room was small but it was clean. Usually stay at Embassy Suites but ill definitely stay here more often.
Stayed 2 nights in Mar 2025

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