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DoubleTree by Hilton New Orleans

3.5 out of 5.0

Recent guest reviews

This is my second time there in the last few years. Both times we have stayed at this hotel. The location is awesome. Everything we needed was within a 10-15 minute walk. The food in the restaurant was good. Rooms were clean and the staff was very professional...from the front desk to the wait staff.

We were in N.O. for a relaxing stay, food and music. This hotel was chosen for location and price and we’re HH members. The staff was exceptionally friendly and I don’t think I encounter any employee that didn’t have a smile. The only issue was the size of the room.When we got to our king room the first issue was the door opened to a wall and made for a narrow entry. The room did have everything needed, but not much room to move around for two people. I believe the balcony room on our cruise ships have had more room. Other than that the stay was great. We didn’t come to N.O. to stay in the room anyway. The concierge was different each day but they were all helpful and had lots of useful information. We had breakfast in the restaurant each day. Our waitress Ella was delightful and always made us feel at home. We would definitely stay here again even in the small room.

I stayed here once again to visit during to New Orleans for a Hall of Fame ceremony (Warren Easton). The hotel staff was very friendly and there was a mix up with my room and they immediately resolved the issue and got me squared away. Every time I passed the lobby I was greeted with a smile and a apology for the mix up. The staff makes this place tick and they are awesome. Even better is the breakfast. The wait and cook staff there was eggcelent and they even gave me a couple of tips on where to catch a good second line. Only in New Orleans. I can't wait to come back and visit again.

This goes for really any hotel in or around the French Quarter: Bring ear plugs. It's not the city that never sleeps, but it is the city that never sobers. There will be noisy people in the hallway at all hours. I was thankful that I remembered to bring ear plugs. Parking is valet only, but it's right across the street from the mall and overnight self parking is cheaper there. Having said that, this hotel was great. Right next to Harrah's if you're a gambler and a couple blocks from all the French Quarter action. The room was clean with a great view of the water(1519). Every staff member was incredibly friendly and helpful. If you receive the hhonors free breakfast, get the two egg meal with the potatoes. They're excellent. Make sure you get your cookies.

Our stay at the Hilton New Orleans was great. Especially, loved the warm complimentary cookies. The hotel is in a great location for walking to several places - the Riverwalk, Bourbon Street, the casino and other shops within walking distance.

I chose to stay at the Doubletree after my conference hotel down the street was booked. I am SO glad that I did. The hotel was very welcoming, clean, and very quiet. Honors members get to stay on the top floor, which was a nice surprise. I will definitely be back!

Was staying at the property for a conference. The staff was friendly and helpful. The housekeeping was great. The room was comfortable and clean. The location is great, as it was close enough to get to the conference center, the Casino, and Bourbon Street. The pool looked like a party, with changing lights. And as always the warm cookie will always put a smile on your face, as you battle the New Orleans heat and humidity.

Really enjoyed our stay here. Great location on Canal Street. Short walk from FQ. The room was large and modern. Very comfortable. Amazing staff that went above and beyond. This is a great option if you want a quiet place to stay but close to all the action.

I stayed at this property on 6/13 and it was a fantastic experience. I checked in very early with no problems. Check in took less than four minutes but the front desk clerks were cordial. The property is very clean from top to bottom. The hotel is right next door to Harrah’s Casino so you would expect a lot of wear and tear on the rooms, carpet, bathroom, etc. This was not the case. The hotel was immaculate. What I appreciate most was how safe the property is which can be a challenge in a high traffic city like NOLA. Unlike many hotels in the area this one was void of people lingering at any of the entrances, asking for money or selling items. I highly recommend this property.

Be careful if you park your car at this hotel, as they damaged my car on both sides! The hotel staff was friendly but not all that helpful. The room was clean for the most part but when we checked in there was trash in the trash cans and no bellmen to help with bags. Room service got the orders wrong both times. Attention to detail escaped them. My only expectation was that people do their jobs and they just didn't.

300 Canal St New Orleans LA

Hotel highlights

  • Walking distance to Jackson Square and National World War II Museum
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Central Business District, DoubleTree by Hilton New Orleans is a leisurely stroll from popular sights such as Jackson Square and National World War II Museum. This 367-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Located in central New Orleans, the hotel is also near Mercedes-Benz Superdome and French Market.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

The 367 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Video-game consoles, safes, and phones are also available.


Property features

Guests of DoubleTree by Hilton New Orleans have access to an outdoor pool, a 24-hour fitness center, and WiFi in public areas. Valet parking is available for USD 38.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 11 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 4

King, Deluxe Room

King 1 | Sleeps 3

Junior, Junior Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 567 reviews