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The Westin New Orleans

4.5 star property
Luxury hotel with a 24-hour fitness center connected to a shopping center in New Orleans

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Presidential Suite, 1 Bedroom, River View | Lounge
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Reception
Breakfast, lunch and dinner served

Reviews

9.0

Wonderful

Popular amenities

  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Popular LocationCanal Street3 min walk
  • Popular LocationCaesars New Orleans Casino3 min walk
  • Popular LocationBourbon Street8 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

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About the neighborhood

New Orleans

Located in French Quarter, The Westin New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Caesars New Orleans Casino. This 437-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi. It's connected to a shopping center in central New Orleans, and also a short walk from Audubon Aquarium and Bourbon Street.

What's nearby

  • Canal Street - 3 min walk
  • Caesars New Orleans Casino - 3 min walk
  • Bourbon Street - 8 min walk
  • Ernest N. Morial Convention Center - 12 min walk
  • Caesars Superdome - 3 min drive

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 8 min drive
  • The preferred airport is Louis Armstrong New Orleans Intl. Airport (MSY): 25-min drive, 16.3 mi/26.3 km.

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel with a 24-hour fitness center connected to a shopping center in New Orleans
Guests of The Westin New Orleans enjoy a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is offered for USD 58.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, a computer station, and express check-in.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night
  • Dogs only
  • Pet weight must not exceed 40 lbs per pet
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night
  • Resort fee: USD 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Westin New Orleans?

The Westin New Orleans provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin New Orleans?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Jul 28, 2024 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Audubon Aquarium and Mississippi River less than a mile away.

Will I be able to park at The Westin New Orleans?

Yes, valet parking is offered for USD 58.00 per day. Accessible parking and electric car charging are also available for guests.

Does The Westin New Orleans feature a casino on the premises?

No, The Westin New Orleans doesn't have a casino.

Is there an indoor pool at The Westin New Orleans?

No, there is no indoor pool at this hotel.

Is The Westin New Orleans good for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress and around-the-clock room service in each guestroom with some featuring river views.

Does The Westin New Orleans have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Westin New Orleans have a restaurant with a breakfast menu?

Yes, The Westin New Orleans serves to-go breakfast for a surcharge each morning at River 127.

Does The Westin New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin New Orleans for a fee of USD 50.00 per pet, per night.

Does The Westin New Orleans have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Westin New Orleans?

The closest major airport to The Westin New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.3 mi away (25 minutes by car).

Are there rooms with balconies at The Westin New Orleans?

No, at The Westin New Orleans, there aren't any guestrooms that list a balcony.

Does The Westin New Orleans host weddings?

There are wedding services available at The Westin New Orleans if that's in your vacation plans.

The Westin New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 801 out of 1167 reviews" "
Rating 8 - Good. 207 out of 1167 reviews" "
Rating 6 - Okay. 85 out of 1167 reviews" "
Rating 4 - Poor. 40 out of 1167 reviews" "
Rating 2 - Terrible. 34 out of 1167 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Constancia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar, Huntsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great food on premises and excellent customer service.
Stayed 2 nights in Apr 2024

8/10 Good

Callista

Traveled with partner
My stay at the Westin was by far my best experience at a major hotel in New Orleans. The staff in all depts. was well trained, professional and friendly. I would recommend this hotel and look forward to returning.
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water system needs to be fixed
The water is too hot and despite a room change, it is still hard to get a comfortable temperature for bath.
Stayed 4 nights in Apr 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Westin!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sonya

Liked: Staff & service, property conditions & facilities
Loved this hotel! Clean and everyone was friendly. Perfect location in New Orleans.
Stayed 3 nights in Apr 2024

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location expensive parking
The hotel is connected to the Shops At Canal and if in a concurrently convenient location. I will say that if you're driving and expecting to park budget about 50 a day as the hotel doesn't offer any discounts or validations
Stayed 2 nights in Apr 2024

10/10 Excellent

Jensen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Every time we come this the Westin. The stay is very positive. I pick the Westin every time I come to New Orleans.
Stayed 2 nights in Apr 2024

4/10 Poor

Stephany

Our bathroom was dirty/dead mashed mosquito in shower and dried dark hair on ceiling above bathroom sink. Very loud in halls at night/“party time”. Asked to be moved. Extremely long wait at valet park trying to leave.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location. Within walking distance to almost everything.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, very clean, very friendly
Stayed 2 nights in Apr 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for the French Quarter Festival. Side entry and check in on the 11th floor is a tad quirky. The bar is gorgeous, great views of the river and the French Quarter! rooms are fine, large with COMFY beds. bathrooms old, but attempts at updates w/sinks and rain shower. I do appreciate the environmental interest, with toiletries. The bellman are all terrific. the hostess at the breakfast spot on the 11th seems uninformed - this stay was perfect for what we wanted to do. I felt very safe!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Nadine Nunley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing the Westin is the only place I will stay in New Orleans.
Stayed 3 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth, San Clemente

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were less than I remember. Disappointed in fact that the restaurant was only open for breakfast. Minimal options for room service and no ice cream
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not use pillows! Both too thick
Stayed 3 nights in Apr 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Lynndrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
A bit away from all the noise in the French quarter but walkable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly, Marion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all venues and secure
Stayed 3 nights in Apr 2024

10/10 Excellent

GEORGIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is right there so park the car and walk!!
Stayed 4 nights in Apr 2024