The Westin New Orleans

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Reception
Presidential Suite, 1 Bedroom, River View | Living room | 27-inch flat-screen TV with digital channels, TV, pay movies
Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(207 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(70 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 750 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

  • City view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, River View

  • River view
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 Bedroom, River View

  • River view
  • 1800 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New Orleans

Located in French Quarter, The Westin New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Caesars New Orleans Casino. This 4.5-star hotel has 462 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center. It's connected to a shopping center in central New Orleans, and also a short walk from Mississippi River and Bourbon Street.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 3 min walk - 0.2 miles
  • Audubon Aquarium - 3 min walk - 0.2 miles
  • Royal Street - 5 min walk - 0.3 miles
  • Bourbon Street - 8 min walk - 0.5 miles

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Guests of The Westin New Orleans enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 58.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 27-inch flat-screen TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (25,918 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

Are free cancellation options available at The Westin New Orleans?

The Westin New Orleans provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Westin New Orleans?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on Jun 28, 2026 start from $194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Westin New Orleans?

This hotel is situated in French Quarter, just steps from Canal Street and Caesars New Orleans Casino, and within a short walk of Bourbon Street. You'll also find Mississippi River and Jackson Square less than a mile away.

Is there parking available at The Westin New Orleans?

Yes, valet parking is offered for USD 58 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Are there luxury amenities available at The Westin New Orleans?

Yes, some luxury features of this hotel include a restaurant, 24-hour room service, and a bar/lounge.

Does The Westin New Orleans feature a casino on the premises?

No, The Westin New Orleans doesn't have a casino.

Is there an indoor pool at The Westin New Orleans?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Westin New Orleans?

Amenities that appeal to couples at this riverfront hotel include 24-hour room service and premium bedding in each guestroom, and some feature river views.

Does The Westin New Orleans have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Westin New Orleans have a restaurant with a breakfast menu?

Yes, The Westin New Orleans serves a cooked-to-order breakfast for a surcharge each morning at Bistro at the Bend.

Does The Westin New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Westin New Orleans for a fee of USD 50.00 per pet, per night.

Does The Westin New Orleans have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Westin New Orleans?

The closest major airport to The Westin New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.5 mi away (27 minutes by car).

Are there rooms with balconies at The Westin New Orleans?

No, you won't find guestrooms with balconies at The Westin New Orleans.

Does The Westin New Orleans host weddings?

There are wedding services available at The Westin New Orleans if that's in your vacation plans.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2074 out of 2769 reviews
Rating 8 - Good. 417 out of 2769 reviews
Rating 6 - Okay. 158 out of 2769 reviews
Rating 4 - Poor. 62 out of 2769 reviews
Rating 2 - Terrible. 58 out of 2769 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

10/10 Excellent

Imani

Stayed 1 night in Feb 2026

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

10/10 Excellent

Ritu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the staff was very polite. It’s centrally located to everything. I would stay here again
Stayed 4 nights in Feb 2026

10/10 Excellent

Julie Anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service throughout.
Stayed 1 night in Feb 2026

8/10 Good

MIN KYU

Liked: Cleanliness, staff & service, amenities
good location
Stayed 3 nights in Nov 2025

10/10 Excellent

Shoghig

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to attractions. Clean rooms, excellent service from staff. friendly staff. Good vibes and good food in the Observatory Lounge.
Stayed 6 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Miguel

Stayed 4 nights in Feb 2026

4/10 Poor

NITIN

Stayed 1 night in Feb 2026

6/10 Okay

Desiree

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was excellent until the boil water advisory was issued. We were instructed to use bottled or boiled water even for brushing our teeth, while being told it was still safe to shower. Given the drop in water pressure and the associated safety concerns, this significantly impacted our comfort and overall experience. The hotel itself is beautiful and the staff were warm, professional, and accommodating throughout our stay. Under normal circumstances, I would have gladly given a 5-star review. However, considering the situation, I do feel the price paid through Expedia did not reflect the conditions we experienced. I hope Expedia will consider providing a credit or adjustment in light of the inconvenience and health concerns.
Stayed 1 night in Feb 2026

10/10 Excellent

Vira

Liked: Cleanliness, property conditions & facilities
Excellent room great view perfectly clean couldn’t be better
Stayed 4 nights in Feb 2026

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice and clean and surprisingly the hotel was quiet
Stayed 3 nights in Feb 2026

10/10 Excellent

shilah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
great hotel, great staff , great experience
Stayed 5 nights in Feb 2026

6/10 Okay

Richard, New York

The staff was excellent, world class, every single one of them, right down to the janitors and porters. Everyone was attentive and caring and deserves great praise. Whoever manages the staff of this hotel should be promoted to corporate management. Add a star if you’re not particularly budget conscious. Alas, the hotel itself is overpriced for what it offers, even by today’s pricey standards, and then comes the wave of junk fees that provide very little value. The facility itself is nothing special by luxury standards, and hot water was sporadic. It is not particularly well located compared with rival luxury hotels in town. So the concept of a hefty daily “destination fee” is misguided, unless your destination is the massive public parking field or the shopping mall. This fee either needs to be rethought and enhanced to provide more worthwhile value or otherwise withdrawn. For instance the food credit it provides doesn’t cover the bare basics of the wildly overpriced breakfast menu, especially since a service charge is automatically added, so in effect you’re paying a service charge twice, and then a tip is requested on top. This sends the wrong message, it makes the hotel benefits unnecessarily seem like flimflamming, putting the staff at a disadvantage as they do their very best to make the stay enjoyable. Very much to their credit, they always succeed.
Stayed 4 nights in Feb 2026

10/10 Excellent

WEYLIN

Stayed 1 night in Dec 2025

6/10 Okay

Nitin

Stayed 3 nights in Feb 2026

10/10 Excellent

Yvonne C

Liked: Cleanliness, property conditions & facilities
The employees and the room were awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Kristi

Stayed 6 nights in Feb 2026

10/10 Excellent

Shaunga

Liked: Cleanliness, amenities, property conditions & facilities
Robert was a phenomenal ! He was attentive to details and helped me navigate the Mardi Gras experience! Great experience!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Alexis

Liked: Cleanliness, property conditions & facilities
Great room and amazing staff
Stayed 5 nights in Feb 2026

6/10 Okay

Deborah

Traveled with family
Disliked: Amenities
Hidden fees are ridiculous. Resort fee for a yoga class we didn’t want to take. Insane. Will never stay at a Westin again
Stayed 5 nights in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

6/10 Okay

Gionelli

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Room cleanliness. When we first arrived somebody’s old soap was left in the shower, centipede left on floor and piss left behind the toilet.
Stayed 3 nights in Feb 2026

10/10 Excellent

Richia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice hotel and I liked all the amenities that were included.
Stayed 5 nights in Feb 2026