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Place d'Armes Hotel

3.0 out of 5.0

Recent guest reviews

The sheets were dirty in one of the beds. There was sand or crumbs in them as well and stains on the bedspread that looked like blood. The room was located on the first floor where you could hear everything going on in the hallway. Doors slamming, luggage up and down the hall. No rest. They really should not rent the rooms on that floor.

Within easy walking distance of everything in the French Quarter and the river.

Check-In was rough because the clerk was so rude and rushing. Other than that ALL the other employees were so nice and extremely accommodating!!! It really made for an even better trip staying at this hotel and would highly recommend it. I will definitely stay here again.

Charming historic hotel that was conveniently located in the middle of the French Quarter. Interior rooms were quiet, dark and cool all day.

For the most part, the hotel was good. The toilet would "flush" when the room above us flushed theirs. Our room was comfortable with the temperature, but my sister was in another room and their a/c did not work. The "street view" outside our room was the roof top for the covered roof, which had glass and a razor blade on it. So, the view was not nice. Did not bring a bathing suit to try the pool, but the pool are was pretty and quiet.

The staff was well beyond nice. I will stay here every time I come to New Orleans

Staff was amazing and the hotel location is central. You can walk to everything from the hotel. Enjoyed my stay!!

By mistake, we booked a room WITHOUT WINDOWS! I didn't realized that windows is a hotel "amenity" to look for... Worst were people in the front rooms with nice balconies: there is a noisy power generator across the street! Breakfast was bad only sweet unhealthy options. We had to beg for hot water for tea. Unfriendly staff in front desk.

It's a great hotel for people who plan to be out and about. It's right across from Jackson park, two short blocks south of Bourbon St. and one block north of Decatur St. The bed was probably the most comfortable bed I've ever slept on. The bathroom in our room needs a little updating - could use a full length mirror, new shower but it was always clean. Staff was amazing. Continental breakfast was a little plain but not bad. The courtyard needs to be livened up a bit but we didn't spend much time there. Overall - great pick in a perfect location!

Absolutely close to everything in the French Quarter. It was very quiet and the room was clean. The continental breakfast could use an upgrade, however, it was nice to see they had one. The staff was nice and very informative. Will definitely stay there again!

We spent 5 nights in the Place D'Armes hotel, and were quite pleased overall. Some minor quibbles, but nothing major. It was great to be right in the heart of the French Quarter, literally steps away from Jackson Square, and a block from the Cafe du Monde. We had asked for a room with a window, and technically got one--a tiny window overlooking the street on the 4th floor. the room was, however, a small suite, which proved to be terrific--we could spread out a bit, watch different TV shows if we wanted, and the bedroom was very quiet--no street noise. Minor details like a toilet with a handle you had to jiggle, but no real complaints. Breakfast was continental and ample, and the courtyard with small swimming pool was a peaceful, shady oasis. All in all, a good, if not spectacular hotel in the French Quarter.

Stayed there for four nights had a great time. Nice, quite place it close to everything.

We really enjoyed our stay at the hotel. Had a lovely historical feel to it. Was close to everything(walking distance) but far enough away that you had some peace from all night revelers. Really loved the old world feel and it was wonderful to relax in the private courtyard by the pool. The room was clean and simple. Was the hotel high end? No. But we enjoyed our stay there more because of the charm and friendliness of the staff. We would stay here again.

I travel to the French Quarter often and try out different hotels. This was my first time at Place D'Armes. I will be coming back! Had an extremely pleasent stay here. The room was spotless and the room staff very friendly and accomodating. The courtyard is beautiful with plenty of seating. The front desk and Concierge helpful and just made you feel so welcome. The location is the best in the Quarter in my opinion. Just one quick side note, some of the rooms do not have windows based on their location inside the hotel. This does not take away from how great the rooms are. If you absolutely need to be in a room with a window let them know upon booking.

Great location..very nice pool and court yard. Staff was friendly and very helpful.

Super location...............best in the French Quarters, 1/2 block from Jackson Square. Lots of free street music and entertainment right there! Restaurants close by as is the Café d'Monde with excellent coffee, etc. Quiet inside, lovely courtyard. Good staff, very helpful. The only thing I would add at the hotel itself are grab bars in the shower/tub. Bathroom could use updating. Wonderful time.

Excellent location in the heart of the French Quarter.

Great location in the French Quarter. Close to all of the main attractions, Jackson Square, Bourbon St, Cafe du Monde all very close.

Loved staying at the PDA! Been to the FQ many times first stay at the PDA. Best location hands down. Staff was friendly and helpful even though we are Falcons fans. Courtyard is inviting and there was a gathering every night...could use more chairs and tables. The history of the location added to the fun...we were always watching for ghosts and spirits. Look people, these are old buildings and the water pressure could be better...but it's old. The water was hot and didn't have to wait for it. Our next trip back we will look to stay here first!

Room options

One king or Queen bed. Street or courtyard view

King 1 | Queen 1 | Sleeps 2

Two double beds with no windows

Full 2 | Sleeps 4

Two double beds. Street or courtyard view

Full 2 | Sleeps 4

Guest reviews for Place d'Armes Hotel

Everyone (14) Couples (95) Business (10) Family (23) Friends (17) Other (10)
1

never again

Everyone

The sheets were dirty in one of the beds. There was sand or crumbs in them as well and stains on the bedspread that looked like blood. The room was located on the first floor where you could hear everything going on in the hallway. Doors slamming, luggage up and down the hall. No rest. They really should not rent the rooms on that floor.

By , from Syracuse on Sep 5, 2017

Review comment responded on Sep 8, 2017

Hi Tom, we do our best to exceed the expectations of our guests, but are sorry for the difficulties you experienced. The housekeeping issues you described are not consistent with our standards. We take pride in our historic hotel and cleanliness is a top priority. Please know your feedback has been shared with management for handling. We otherwise hope you enjoyed your time in the French Quarter.

3

comfortable

Everyone

Within easy walking distance of everything in the French Quarter and the river.

By on Aug 24, 2017

Review comment responded on Aug 28, 2017

Thank you for sharing your rating! We are glad that you enjoyed your French Quarter stay.

5

beautiful hotel near bourbon street

Everyone

Check-In was rough because the clerk was so rude and rushing. Other than that ALL the other employees were so nice and extremely accommodating!!! It really made for an even better trip staying at this hotel and would highly recommend it. I will definitely stay here again.

By on Aug 2, 2017

Review comment responded on Aug 8, 2017

Thank you for your feedback. Your comments have been passed on to management. Typically, our customer service earns high marks from guests, and we're sorry if one of our staff members missed the mark. We hope to welcome you back soon with the level of service we typically provide.

5

great hotel in the middle of the french quarter

Everyone

Charming historic hotel that was conveniently located in the middle of the French Quarter. Interior rooms were quiet, dark and cool all day.

By , from Leesville, La. on Jul 29, 2017

Review comment responded on Jul 31, 2017

Hi Joe, we are glad you enjoyed your stay. Thank you for sharing your feedback.

4

hotel close to jackson square

Everyone

For the most part, the hotel was good. The toilet would "flush" when the room above us flushed theirs. Our room was comfortable with the temperature, but my sister was in another room and their a/c did not work. The "street view" outside our room was the roof top for the covered roof, which had glass and a razor blade on it. So, the view was not nice. Did not bring a bathing suit to try the pool, but the pool are was pretty and quiet.

By on Jul 13, 2017

Review comment responded on Jul 17, 2017

Thank you for choosing our historic hotel for your French Quarter stay and for alerting us to the issues you described. Please accept our apologies for any inconvenience you may have experienced and know that your feedback is valuable to us and has been shared with our management team. We hope you enjoyed your time in New Orleans.

5

right where we needed it to be

Everyone

The staff was well beyond nice. I will stay here every time I come to New Orleans

By on Jul 9, 2017

Review comment responded on Jul 22, 2017

Thank you for your feedback and the kind words about our staff service!

5

central location

Everyone

Staff was amazing and the hotel location is central. You can walk to everything from the hotel. Enjoyed my stay!!

By , from miami on May 18, 2017

2

beware: some rooms without windows, noisy front

Everyone

By mistake, we booked a room WITHOUT WINDOWS! I didn't realized that windows is a hotel "amenity" to look for... Worst were people in the front rooms with nice balconies: there is a noisy power generator across the street! Breakfast was bad only sweet unhealthy options. We had to beg for hot water for tea. Unfriendly staff in front desk.

By on Mar 19, 2017

Review comment responded on Mar 24, 2017

Thank you for choosing our historic hotel for your French Quarter stay. You kind words about our courtyard and location are appreciated. Our hotel offers five accommodation types: interior rooms (windowless, but our best value), deluxe rooms, courtyard rooms, balcony rooms, and junior suites. Room types are clearly indicated at the time of booking. Our hotel typically receives high marks for customer service and accommodations - sorry we missed the mark during your visit. Please know your comments have been shared with management. Overall, we hope you enjoyed your time in New Orleans.

4

great hotel in the heart of the french quarter

Everyone

It's a great hotel for people who plan to be out and about. It's right across from Jackson park, two short blocks south of Bourbon St. and one block north of Decatur St. The bed was probably the most comfortable bed I've ever slept on. The bathroom in our room needs a little updating - could use a full length mirror, new shower but it was always clean. Staff was amazing. Continental breakfast was a little plain but not bad. The courtyard needs to be livened up a bit but we didn't spend much time there. Overall - great pick in a perfect location!

By , from New York on Feb 24, 2017

Review comment responded on Mar 10, 2017

Hi Lore, thank you for choosing our hotel and sharing your feedback. We are happy that you were pleased with our staff service. We take pride in our historic hotel and are always working to improve the facilities. Please know your comments have been passed on to our management team. We do hope you enjoyed your time in The Big Easy.

5

very good location!

Everyone

Absolutely close to everything in the French Quarter. It was very quiet and the room was clean. The continental breakfast could use an upgrade, however, it was nice to see they had one. The staff was nice and very informative. Will definitely stay there again!

By , from Denver on Nov 17, 2016