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Hilton New Orleans/St. Charles Avenue

4.0 star property

Choose dates to view prices

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Lobby
Bar (on property)
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(52 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

King Suite

  • Sleeps 4

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible One-Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible King Room with Roll-In Shower

  • Sleeps 2

Hearing Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Corner King Room

  • Sleeps 2

Room With Double Bed-Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

Two Double Corner Room

  • Sleeps 4

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Exterior

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  • Free WiFi
  • Restaurant
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8.8 out of 10, Excellent, 1,795 reviews
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The price is $113
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Total with taxes and fees
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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hilton New Orleans/St. Charles Avenue is a leisurely stroll from popular sights such as Bourbon Street and French Quarter Visitor Center. This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Jackson Square - 15 min walk - 0.8 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Streetcar Cafe - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Guests of Hilton New Orleans/St. Charles Avenue enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 52 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find WiFi and 47-inch Smart TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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Mar 9 - Mar 10
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of Feb 21, 2026, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on Mar 8, 2026 start from $99.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton New Orleans/St. Charles Avenue?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street, Bourbon Street, and Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is there parking available at Hilton New Orleans/St. Charles Avenue?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton New Orleans/St. Charles Avenue include a casino?

No, Hilton New Orleans/St. Charles Avenue doesn't have a casino.

Will I find an indoor pool at Hilton New Orleans/St. Charles Avenue?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hilton New Orleans/St. Charles Avenue?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a bar.

Are there hot tubs at Hilton New Orleans/St. Charles Avenue?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton New Orleans/St. Charles Avenue have a restaurant with a breakfast menu?

Yes, Hilton New Orleans/St. Charles Avenue serves a full breakfast for a surcharge each morning at Luke.

Will Hilton New Orleans/St. Charles Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton New Orleans/St. Charles Avenue for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton New Orleans/St. Charles Avenue?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton New Orleans/St. Charles Avenue?

The closest major airport to Hilton New Orleans/St. Charles Avenue is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies at Hilton New Orleans/St. Charles Avenue?

No, you won't find guestrooms with balconies at Hilton New Orleans/St. Charles Avenue.

Does Hilton New Orleans/St. Charles Avenue host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton New Orleans/St. Charles Avenue.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1010 reviews
Rating 8 - Good. 252 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 58 out of 1010 reviews
Rating 2 - Terrible. 53 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

linda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I’ve never been to a Hilton that had such a hard bad. It was very uncomfortable the trolley or street car was right outside our window and it was noisy. There were no free waters even for Hilton honor members. Probably won’t stay there again.
Stayed 4 nights in Nov 2025

8/10 Good

Carrie

Great location, really nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Bettina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was dirty. the television didn't work. It smelled moldy. checking in took way too long.
Stayed 2 nights in Nov 2025

2/10 Terrible

Rene Mauricio

Liked: Cleanliness
Disliked: Property conditions & facilities
I arrived early at around 11 AM and was told my room would be ready by 2 PM. When I returned at 2, the manager was extremely rude and told me I “should have known” that check-in is after 4 PM. Her attitude completely ruined my experience, and I ended up waiting an additional two hours in the lobby. On top of that, at checkout I was charged $161 CAD more than the $103 CAD Expedia had stated in addition to the $1,000+ I had already paid for my three-night stay. While the location is good, the service is terrible. I am a Hilton Honors member, and this is by far the worst hotel and worst experience I’ve ever had with this chain. I would absolutely not recommend this property. The hotel does not have parking either, you will need to pay for valet parking or park somewhere else.
Stayed 3 nights in Nov 2025

8/10 Good

Justin

Stayed 2 nights in Nov 2025

10/10 Excellent

Roderick

Stayed 3 nights in Nov 2025

10/10 Excellent

Eli

Stayed 3 nights in Oct 2025

10/10 Excellent

Dr. Margo

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, historical building. Nice staff. Good place to stay and can still walk safely to the convention center.
Stayed 3 nights in Nov 2025

6/10 Okay

AMY

Traveled with group
The good: Hotel well located within walking distance to French Quarter, WWII museum and many other places. Room was fine. Bed was comfortable. The not so good: Left note in shower to refill body wash, not done. Tried multiple times/days to call guest services, rang & rang, no answer. finally got body wash on day 3. Room service tray was left outside a nearby room for 2 nights. They did not offer printed folio at checkout, I assumed it would be emailed. Had to ask for digital copy from Hilton.com 4 days later.
Stayed 4 nights in Nov 2025

10/10 Excellent

Soula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Zhiqi

Stayed 3 nights in Nov 2025

4/10 Poor

teria

Stayed 2 nights in Oct 2025

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for my one day stay
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location Very nice staff and clean rooms
Stayed 3 nights in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Oct 2025

2/10 Terrible

Melia

Stayed 2 nights in Oct 2025

10/10 Excellent

Tanesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. The location was very convenient; we were able to walk to most attractions
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building and beautiful area. Very convenient to popular areas.
Stayed 2 nights in Oct 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay ever! Management was amazing!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Oct 2025

8/10 Good

Adrian

Stayed 5 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a rough time getting there but once at the hotel all changed for the better. one sour note, the restraunt Luke sent up medium rare burgers when we asked for well done
Stayed 2 nights in Oct 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Requested early check in and was promised a room by 3:30. Our room was not ready until nearly 4;50 p.m.
Stayed 1 night in Oct 2025

8/10 Good

Janice K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Oct 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and easy access to the tralley. Be careful around your surroundings. The front desk staff was very good and helpful.
Stayed 4 nights in Oct 2025

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