Hilton New Orleans/St. Charles Avenue

4.0 star property
Hotel with a restaurant, a quick walk to Bourbon Street

Choose dates to view prices

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Meeting facility
Lobby
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available

Explore the area

View in a map
333 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 180 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Accesible, Roll-in Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Corner

9.0 out of 10
Wonderful
(7 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Bathtub (Accesible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hilton New Orleans/St. Charles Avenue is a leisurely stroll from popular sights such as Bourbon Street and French Quarter Visitor Center. This 4-star hotel has 252 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center.

What's nearby

  • Bourbon Street - 5 min walk - 0.3 miles
  • Caesars Superdome - 11 min walk - 0.6 miles
  • Ernest N. Morial Convention Center - 13 min walk - 0.7 miles
  • National World War II Museum - 13 min walk - 0.7 miles
  • Jackson Square - 15 min walk - 0.8 miles

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Luke - ‬1 min walk
  • ‪Fourth Wall - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Streetcar Cafe - ‬1 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Hotel with a restaurant, a quick walk to Bourbon Street
Guests of Hilton New Orleans/St. Charles Avenue enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 52 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find WiFi and 47-inch Smart TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1926
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Are free cancellation options available at Hilton New Orleans/St. Charles Avenue?

Hilton New Orleans/St. Charles Avenue offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on Oct 19, 2025 start from $105.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton New Orleans/St. Charles Avenue?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street, Bourbon Street, and Caesars New Orleans Casino. You'll also find National World War II Museum and Caesars Superdome less than a mile away.

Is parking available on site at Hilton New Orleans/St. Charles Avenue?

Yes, valet parking is offered for USD 52 per night with in/out privileges. Accessible parking is also available for guests.

Does Hilton New Orleans/St. Charles Avenue include a casino?

No, Hilton New Orleans/St. Charles Avenue doesn't have a casino.

Will I find an indoor pool at Hilton New Orleans/St. Charles Avenue?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hilton New Orleans/St. Charles Avenue?

Couples staying at this hotel will appreciate amenities like premium bedding and a smart TV as well as a bar.

Are there hot tubs at Hilton New Orleans/St. Charles Avenue?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hilton New Orleans/St. Charles Avenue have a restaurant with a breakfast menu?

Yes, Hilton New Orleans/St. Charles Avenue serves a full breakfast for a surcharge each morning at Luke.

Will Hilton New Orleans/St. Charles Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton New Orleans/St. Charles Avenue for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Hilton New Orleans/St. Charles Avenue?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton New Orleans/St. Charles Avenue?

The closest major airport to Hilton New Orleans/St. Charles Avenue is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.9 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hilton New Orleans/St. Charles Avenue?

No, there aren't any guestrooms with balconies at Hilton New Orleans/St. Charles Avenue.

Does Hilton New Orleans/St. Charles Avenue host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton New Orleans/St. Charles Avenue.

Hilton New Orleans/St. Charles Avenue Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1005 reviews
Rating 8 - Good. 254 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

William

Liked: Cleanliness, staff & service, amenities
I would not stay here again. I have trouble believing the staff was not aware of the inoperable shower. Water pressure in sink was ok but no hot water suggesting the boiler was insufficient for guests bathing in the early am. I was given a partial refund but really wanted a shower
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Stayed 4 nights in Jul 2025

2/10 Terrible

Chianti

Traveled with family
Disliked: Staff & service

Hilton thieves

The staff is a bunch of thieves
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean!

Hotel was clean and customer service was pleasant!
Stayed 4 nights in Apr 2025

10/10 Excellent

Vicara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything staff was amazing as usual ! They made my daughter’s 21st birthday an experience she will NEVER FORGET !
Stayed 2 nights in Jun 2025

10/10 Excellent

JERMAINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didn’t like all the extra money taking off card just to put back
Stayed 2 nights in Jun 2025

10/10 Excellent

Britnei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Great beds very clean and excellent location.
Stayed 1 night in Jun 2025

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I expected the room to be more modern. The location was great.
Stayed 4 nights in May 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a good location!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
It was a perfect location to everything I wanted to do would definitely choose this hotel again for my next visit
Stayed 3 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so spacious. I loved the blackout curtains it was very relaxing . Only thing the room could’ve used was a microwave . Otherwise the room was very clean and nice .
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

6/10 Okay

Jenifer

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Construction outside hotel made getting an Uber difficult. Also, water temperature in shower was very inconsistent.
Stayed 3 nights in May 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a parking garage just a few steps away from the hotel with cameras to keep it safe is a plus for a charge. No free breakfast but a restaurant lounge is very good. Enjoyed 100% of my stay the beds are so comfortable didn’t want to leave when it was time lol .
Stayed 1 night in Apr 2025

2/10 Terrible

Adora

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave or parking at hotel. Hotel smells musty
Stayed 3 nights in May 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to most things
Stayed 3 nights in May 2025

6/10 Okay

Carolina

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in May 2025

6/10 Okay

Teck Yong

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Christina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine. Not exquisite.

The stay was fine but but what I was expecting from other Hilton stays. The room was humid and smelled like mildew, very small windows that could not be opened and very few electrical outlets. The only outlet in the bathroom did not work. The humid nature of the room made it uncomfortable and I was happy to leave it.
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Staff was exceptional! Room was spotless!
Stayed 2 nights in May 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and great location. Convenient to most downtown spots and areas of interest that we wanted. No pool but OK fitness with very basic free weight dumbbells, exercise bikes and nautilus equipment Would stay again given same situation
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

8/10 Good

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent four nights at the St. Charles Hilton and enjoyed our stay. Staff was friendly and the hotel restaurant, Luke, was good for breakfast. We didn't have any noise problems at night. It's centrally located and an easy walk to the trolley line, French Quarter, and WW II Museum. Two things to note: there is loud construction underway in front of the hotel that we were told may last up to another two weeks. Our room was on one of the highest floors, so the noise didn't bother us there, but it was definitely loud the few times we were in the lobby area. We needed to walk across the street for Uber pickups. Not a huge problem, but something for visitors to be aware of. Also, I booked a junior suite, but the room wasn't as pictured on the booking. I thought we were getting a room with a small separate seating area, which is always nice if you're staying for more than a couple of nights. The room didn't have a seating area; it was a regular hotel room but about the twice the normal size. It had one armchair and a desk chair. Again, not a huge problem, but something to be aware of if the seating area is appealing to you. Overall a good stay, and we would book there again.
Stayed 4 nights in May 2025