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Homewood Suites by Hilton New Orleans French Quarter

3.0 star property
Hotel with an outdoor pool, steps from Saenger Theatre

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton New Orleans French Quarter

Outdoor pool
Exterior
Business center
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
317 N. Rampart, New Orleans, LA, 70112
  • Place, Saenger Theatre
    ‪2 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Jackson Square
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(197 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Courtyard View

Studio, 1 King Bed, Non Smoking, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking, Courtyard View

8.2 out of 10
Very good
(45 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Balcony

Studio, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(15 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

50-inch TV with cable channels

Suite, 1 Bedroom, Non Smoking, Balcony

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Courtyard View (Bathtub)

Suite, 1 King Bed, Accessible, Courtyard View (Bathtub) | Living area | 50-inch TV with cable channels

Suite, 1 King Bed, Accessible, Courtyard View (Bathtub)

9.4 out of 10
Exceptional
(10 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower)

Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible, Courtyard View (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Courtyard View (Hearing)

Studio, 1 King Bed, Accessible, Courtyard View (Hearing) | Living area | 50-inch TV with cable channels

Studio, 1 King Bed, Accessible, Courtyard View (Hearing)

8.6 out of 10
Excellent
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Bathtub)

7.8 out of 10
Good
(9 reviews)
  • 699 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(13 reviews)
  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

Suite, 2 Queen Beds, Accessible, Balcony (Hearing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Courtyard)

Premium Studio, 1 King Bed, Accessible (Courtyard) | Premium bedding, in-room safe, desk, laptop workspace

Premium Studio, 1 King Bed, Accessible (Courtyard)

7.4 out of 10
Good
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed (Courtyard)

Premium Studio, 1 King Bed (Courtyard) | Premium bedding, in-room safe, desk, laptop workspace

Premium Studio, 1 King Bed (Courtyard)

7.6 out of 10
Good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Accessible King Studio with Courtyard View and Tub

  • Sleeps 4

Accessible King Studio with Roll in Shower

  • Sleeps 4

King Studio With Balcony

  • Sleeps 4

Hearing Accessible King Studio

  • Sleeps 4

Hearing Accessible King Studio with Courtyard View

  • Sleeps 4

Accessible King Suite with Bathtub

  • Sleeps 4

Hearing Accessible Two Queen Suite with Balcony

  • Sleeps 6

Accessible King Studio with Courtyard View and Roll in Shower

  • Sleeps 4

Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Queen Suite

  • Sleeps 6

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King Studio With Sofa Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

One-Bedroom Suite With 2 Double Beds And Deluxe Sofa Bed

  • Sleeps 4

King Studio with Courtyard View

  • Sleeps 4

One Bedroom Two Queen Suite with Balcony

  • Sleeps 6

One Bedroom Two Queen Suite

  • Sleeps 6

One Bedroom King Suite with Balcony

  • Sleeps 4

Premium King Studio with Courtyard View

  • Sleeps 4

Accessible Two Queen Suite with Roll in Shower

  • Sleeps 6

Accessible Premium King Studio with Courtyard View

  • Sleeps 4

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About the neighborhood

New Orleans

Located in French Quarter, Homewood Suites by Hilton New Orleans French Quarter is adjacent to Saenger Theatre and within a 5-minute walk of other popular sights like Louis Armstrong Park. This 207-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Saenger Theatre - 2 min walk - 0.1 miles
  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 5 min walk - 0.3 miles
  • Mardi Gras - 10 min walk - 0.5 miles
  • Jackson Square - 11 min walk - 0.6 miles

Getting around

  • North Rampart at Conti Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 20 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪New Orleans Athletic Club - ‬1 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬5 min walk
  • ‪The Ruby Slipper - ‬4 min walk
  • ‪The Crossing - ‬5 min walk
  • ‪Three Legged Dog Tavern - ‬2 min walk

About this property

Homewood Suites by Hilton New Orleans French Quarter

Hotel with an outdoor pool, steps from Saenger Theatre
At Homewood Suites by Hilton New Orleans French Quarter, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 65 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect 50-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Best Western Plus French Quarter Courtyard Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Billiards/pool table
  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs and cats only
  • Pet weight must not exceed 143 lbs per pet
  • Food and water bowls and an off-leash area are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton New Orleans French Quarter Hotel
Homewood Suites Hilton New Orleans French Quarter Hotel
Homewood Suites Hilton New Orleans French Quarter
Hotel Homewood Suites by Hilton New Orleans French Quarter
Homewood Suites by Hilton New Orleans French Quarter New Orleans
Homewood Suites Hilton Hotel
Homewood Suites Hilton
Homewood Suites by Hilton New Orleans French Quarter Hotel
Homewood Suites by Hilton New Orleans French Quarter New Orleans

Frequently asked questions

Is a free cancellation option available at Homewood Suites by Hilton New Orleans French Quarter?

Homewood Suites by Hilton New Orleans French Quarter offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Homewood Suites by Hilton New Orleans French Quarter?

As of Jan 27, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton New Orleans French Quarter on Feb 2, 2026 start from $85.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Homewood Suites by Hilton New Orleans French Quarter?

This hotel is situated in French Quarter, just steps from Canal Street and Saenger Theatre, and within a short walk of Bourbon Street. You'll also find Caesars New Orleans Casino and Caesars Superdome less than a mile away.

Is there parking available at Homewood Suites by Hilton New Orleans French Quarter?

Yes, secured valet parking is offered for USD 65 per day with in/out privileges.

Does Homewood Suites by Hilton New Orleans French Quarter have a casino on the premises?

No, Homewood Suites by Hilton New Orleans French Quarter doesn't have a casino.

Will I find an indoor pool at Homewood Suites by Hilton New Orleans French Quarter?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Homewood Suites by Hilton New Orleans French Quarter?

Amenities that appeal to couples at this hotel include a kitchen, premium bedding, and free Internet access.

Are there hot tubs at Homewood Suites by Hilton New Orleans French Quarter?

No, there isn't a spa tub at this hotel.

Does Homewood Suites by Hilton New Orleans French Quarter feature a restaurant that includes a breakfast menu?

Homewood Suites by Hilton New Orleans French Quarter offers free buffet breakfast each morning though there is no restaurant.

Will Homewood Suites by Hilton New Orleans French Quarter allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites by Hilton New Orleans French Quarter for a fee of USD 100 per accommodation, per stay. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Homewood Suites by Hilton New Orleans French Quarter?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Homewood Suites by Hilton New Orleans French Quarter?

The closest major airport to Homewood Suites by Hilton New Orleans French Quarter is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.8 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Homewood Suites by Hilton New Orleans French Quarter?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Homewood Suites by Hilton New Orleans French Quarter Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1005 out of 2084 reviews
Rating 8 - Good. 529 out of 2084 reviews
Rating 6 - Okay. 259 out of 2084 reviews
Rating 4 - Poor. 149 out of 2084 reviews
Rating 2 - Terrible. 142 out of 2084 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is close to everything even has a tolley line stop close by. The staff was very freindly and helpful.The breakfast had a lot of options. The room was clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gayleene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room, staff was friendly. Good,hot breakfast. Within walking distance to Burburn street, Jackson square and the river front.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sarah Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brad, Hastings

Stayed 3 nights in Oct 2025

10/10 Excellent

Jovar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Wednesday night social hour was nice! The pool needs to be heated though, it was freezing!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Melyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Paulette

Traveled with group
The room was very clean, the bed exceptionally comfortable, and the staff was polite, friendly and accommodating. The f breakfast food was very healthy.
Stayed 2 nights in Oct 2025

6/10 Okay

Linda

Traveled with family
Disliked: Staff & service
Room was overall ok but the service was not very good or very accommodating. Had to wait a very long time to get checked in. While there we had no one come clean, take trash out etc. I kept calling housekeeping to get extra towels because it was was 4 of us and they wouldn’t answer the phone. Tried front desk and they too wouldn’t answer the phone. I had to walk down the hall and track down an employee to help me get towels.
Stayed 3 nights in Oct 2025

4/10 Poor

Gerome

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Although the overall experienve was fair, the stains on my bed sheets were disgusting and the WIFI was down.
Stayed 4 nights in Oct 2025

10/10 Excellent

India

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distant to everything! Will most definitely stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

Norman, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful with early checkin, and storing our luggage on our last day. They were very attentive and wanted to make sure we had an enjoyable stay. The property is an easy walk to the French Quarter and has multiple bus routes and a streetcar line right in front of the hotel. The room was really large with a desk, couch and had a full size fridge. Small pool and fitness rooms. Excellent breakfast with a huge buffet. Highly recommended.
Stayed 3 nights in Oct 2025

6/10 Okay

Lidia, Nekoosa

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel looks great from the outside and the front lobby seems kept up with. The room was not. The couch was dirty and the bathroom looked a bit run down.
Stayed 1 night in Oct 2025

4/10 Poor

Shanetta

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was good except for the toilet. It did not flush properly the whole time I was there. When I tried reporting it to management the calls were not answered for more than 2 days. The breakfast was great. The location was good and close to everything.
Stayed 2 nights in Oct 2025

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived to the hotel for the check in and it was overbooked so they sent us to another hotel for night. We had to sleep one night in a room which was impossible due to some noise. We asked to be changed and we were told not possible as the other hotel was fully booked. The next day we got the room in the Homewood hotel and they did not even ask about our previous night. The service was not great, breakfast is not great. Food quality not great. The room was fine though. It was first time on this hotel and it will be the last one
Stayed 4 nights in Oct 2025

10/10 Excellent

Ronniesha

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Gneila

Traveled with family
Liked: Property conditions & facilities, room comfort
I personally ask for the front desk to have my room cleaned. No one showed up even though room service was on my floor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a dated hotel, it was worth the price!! The staff was the best!!! From the valet staff, to the concierge, to the front desk team, cleaning staff, and the breakfast staff…the people were GREAT!!! They made the stay worth every penny. I look forward to going back and hopefully some renovations will have been made. The hotel is due some updates and upgrades. Hopefully, the staff is and will be properly compensated for their value as to keep them on payroll. The staff goes above and beyond and those are skills that you cannot teach.
Stayed 3 nights in Oct 2025

6/10 Okay

Chasidye

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bedding was stained and torn
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
5 star rating
Stayed 2 nights in Oct 2025

10/10 Excellent

GARTH

Liked: Property conditions & facilities
Everything about the property is good
Stayed 2 nights in Oct 2025

6/10 Okay

Robert, Proctorville

Traveled with partner
Disliked: Amenities
This was not the typical Hilton experience. I realize this building is old, but the couch arms were threadbare. Housekeeping didn’t leave extra toilet paper and when I realized it early one morning, none of the phones in my room worked and when I called down from the phone at the elevator. I was told to come get it myself if I wanted it now! One morning they ran out of regular coffee. When I asked about it I was told they were probably waiting on a delivery. I was very disappointed with this stay compared to other Hiltons I have stayed at. There were toenail clippings beside the couch. They gave only us 1 large fluffy towel and 2 smaller towels.
Stayed 5 nights in Oct 2025

10/10 Excellent

Abdul

Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

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