The service was attentive and courteous. Very friendly personnel and they made sure we had everything we needed
The hotel was nice. Not many complaints but here are the reasons for 4 stars - we had issues with the TV remote, the sink was not draining well, and the pillows were so uncomfortable - we have not experienced that anywhere else. Our friends were staying here as well and they complained about the pillows as well (I thought it was just us...). Overall, though, it was clean and the location is convenient - about 15 minutes from the French quarter.
I liked it because of the outside look. But the inside is not clean
The concierge that checked us in was super friendly and very welcoming.
Pet fee $150 non refundable is way too high cost more then room rental for 5lbs poodle this is unconscionable
I didn’t like anything about it. They need to upgrade. Everything look old and rusted
The staff was friendly and the hotel was well kept
The facility is spotless, the staff friendly and informative. The restaurant in the lobby is worth visiting, great food and drinks. Luke across the street -great oysters! Rooms spacious and very clean. Beds are perfect. Walkable part of town also.
Kind staff members
Need daily housekeeping for guest
Nothing special about this property.
Overall the suites are very nice...kept the “old New Orleans” decor
N/a
Located in New Orleans Central Business District, InterContinental New Orleans, an IHG Hotel is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Bourbon Street. This 4-star hotel welcomes guests with 484 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:30 AM to 9:30 AM.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also available.
At InterContinental New Orleans, an IHG Hotel, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 47.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
The service was attentive and courteous. Very friendly personnel and they made sure we had everything we needed
Julie,Thank you for your 4/5 rating. We are glad that you enjoyed your stay with us and we hope to serve you next time you are in New Orleans.
The hotel was nice. Not many complaints but here are the reasons for 4 stars - we had issues with the TV remote, the sink was not draining well, and the pillows were so uncomfortable - we have not experienced that anywhere else. Our friends were staying here as well and they complained about the pillows as well (I thought it was just us...). Overall, though, it was clean and the location is convenient - about 15 minutes from the French quarter.
Mane,Thank you for your review and your 4/5 rating. We appreciate your feedback and will be using it to improve our services. We hope to serve you again next time you are in New Orleans.
I liked it because of the outside look. But the inside is not clean
Nabil,Thank you for your review. While we strive to give the best possible experience to our guests, it appears that we fell short with your stay. We appreciate your feedback and will be using it to improve our services. We hope you will give us another opportunity to impress you next time you are in New Orleans.
The concierge that checked us in was super friendly and very welcoming.
John,Thank you for your review and your 5/5 rating. We will pass your message on to our team member. We hope to serve you next time you are in New Orleans.
Pet fee $150 non refundable is way too high cost more then room rental for 5lbs poodle this is unconscionable
I didn’t like anything about it. They need to upgrade. Everything look old and rusted
Dear Artima, Thanks for your feedback which is very valuable to us. We use feedback such as this to continuously improve. Thanks for choosing InterContinental New Orleans.
The staff was friendly and the hotel was well kept
Thank you kindly for your 5 star review!
The facility is spotless, the staff friendly and informative. The restaurant in the lobby is worth visiting, great food and drinks. Luke across the street -great oysters! Rooms spacious and very clean. Beds are perfect. Walkable part of town also.
William, we are so happy that you found our hotel to be spotless with a friendly and informative team! Come visit again soon.
Patrick,Thank you for your review and your 5/5 rating. We are glad that you enjoyed your stay with us and we hope to serve you again next time you are in New Orleans.