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Recent guest reviews

It was very clean; staff went out of their way to make our stay as good as possible despite the many closures going on around town. The only issue was noise from the streetcar at night.

Great friendly staff close to everything downtown

Very nice hotel. I will stay here again if I come to New Orleans.

They are very accommodating and helpful. I would stay there again.

The room was great. The service was great. I missed the microwave.

Staff was courteous and friendly. I liked the communications via text messaging. Didn't like: I had to remind the staff to clean our room late in the day.

Housekeeping services very hit or miss, very limited tv choices in rooms. But clean , responsive service, very good breakfast at Trenasse,. Cheerful helpful staff at front desk and throughout.

Super comfortable beds and great location! Just a short walk to the French Quarter or restaurants and galleries in the Central Business District. The streetcar picks up just a few blocks from the hotel -- so a trip to Uptown or the Garden District is super easy and it's fun to ride the streetcar.

Convenient location, close to French Quarter and other attractions.

Rooms were a little loud, but beautiful decor, construction was loud, the entry way foyer , checking was small need to be larger, but decor & furniture is just beautiful

Beautiful place and a great location! Very clean rooms!

Staff very helpful. Restaurant had good food. Location was convenient

Saint Charles Ave New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Lafayette Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Health club

Located in Central Business District, InterContinental New Orleans is within a 5-minute walk of popular attractions such as Canal Street and Lafayette Square. This 4-star hotel welcomes guests with 484 rooms and conveniences like free in-room WiFi, a health club, and a rooftop terrace.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 484 rooms have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

At InterContinental New Orleans, guests have access to a health club, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 47.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for InterContinental New Orleans

Everyone (58) Couples (90) Business (30) Family (40) Friends (37) Other (19)
5
Family

It was very clean; staff went out of their way to make our stay as good as possible despite the many closures going on around town. The only issue was noise from the streetcar at night.

By on Mar 20, 2020

Review comment responded on Mar 23, 2020

Thank you very much for choosing InterContinental and for such wonderful feedback. Safe travels

5
Partner Couples Family

Great friendly staff close to everything downtown

By on Mar 3, 2020

Review comment responded on Mar 3, 2020

Thank you for the great review we hope o see you again.

5
Friends Business Business

Very nice hotel. I will stay here again if I come to New Orleans.

By , from Houston on Mar 1, 2020

Review comment responded on Mar 1, 2020

I am glad that you enjoyed your stay with us! Please think of us the next time you travel to New Orleans.

2
Everyone

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

I am truly sorry about the less than perfect experience that you had at our hotel. We strive for every stay at the Intercontinental New Orleans to be a five-star experience. Please feel free to reach out to me at Salman.Chaudhry@ICNewOrleans.com to resolve any outstanding issues you had with your stay and to make sure that any future stay you have with us is up to par with the excellence we intend to provide.

5
Everyone

By on Jan 27, 2020

Review comment responded on Jan 28, 2020

I am glad that you enjoyed your stay with us! Please think of us the next time you travel to New Orleans.

5
Everyone

By on Jan 26, 2020

Review comment responded on Jan 27, 2020

I am glad that you enjoyed your stay with us! Please think of us the next time you travel to New Orleans.

5
Family

They are very accommodating and helpful. I would stay there again.

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you for the great review. We hope to see you again soon.

5
Business Business

The room was great. The service was great. I missed the microwave.

By on Jan 19, 2020

Review comment responded on Jan 21, 2020

Thank you for the great review. We hope to see you again soon.

4
Family

Staff was courteous and friendly. I liked the communications via text messaging. Didn't like: I had to remind the staff to clean our room late in the day.

By on Jan 16, 2020

Review comment responded on Jan 17, 2020

Thank you for the great review. We hope to host you again soon.

5
Everyone

By on Jan 14, 2020

Review comment responded on Jan 15, 2020

Thank you for the kind review!

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