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Recent guest reviews

No parking... And I haven’t received my deposit back...

I liked the location of the property but that was it. The water did not get hot and the drainage wasn't properly functioning. There were stains on the carpet that appeared to be food and shoe stains on the walls. I put trash outside my door for pick-up, given rooms weren't being cleaned because of COVID and that bag sat out there for a whole day and night before picked up.

Very clean and nice place! Staff was very helpful with anything needed. Location was great!

4 dollars for extra lotion and toothpaste is bad... we stayed for 8 days and was charged for asking for lotion and toothpaste

Close to everything! Clean and decently priced. We went to the Back Street Boys concert.

Terrible Experience. Room ready 2 hours after I arrived. Ended up with smaller room than I booked and paid for.

There is no parkng. You have to park at a lot two blocks away.

When the hotel was the former Hotel Modern, it had such character & it was a fun place to stay. Sadly, it’s now just another chain hotel The uniqueness & character that went with the City is now gone.

Great rooms and bathrooms. The breakfast was great too. Street cars run right by the hotel so thats very convenient

Saint Charles Avenue New Orleans LA

Hotel highlights

  • Walking distance to National World War II Museum and Magazine Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Business center

Located in Arts/Warehouse District, Holiday Inn Express New Orleans - St Charles is within a 5-minute walk of popular attractions such as National World War II Museum and Magazine Street. This 135-room, 3-star hotel welcomes guests with in-room amenities like iPod docks, refrigerators, and coffee makers.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 135 individually decorated rooms feature iPod docks, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and safes.


Property features

Guests of Holiday Inn Express New Orleans - St Charles enjoy access to free WiFi in public areas, a meeting room, and a business center. Self parking is offered for USD 33 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this boutique hotel include a microwave in a common area, an ATM, and a TV in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

2 Queen Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express New Orleans - St Charles

Everyone (7) Couples (2) Family (4)
4
Business Business

No parking... And I haven’t received my deposit back...

By on Jan 7, 2021

Review comment responded on Jan 18, 2021

Dear Anonymous, Please reach out to me directly and I will be happy to assist.

2
Everyone

I liked the location of the property but that was it. The water did not get hot and the drainage wasn't properly functioning. There were stains on the carpet that appeared to be food and shoe stains on the walls. I put trash outside my door for pick-up, given rooms weren't being cleaned because of COVID and that bag sat out there for a whole day and night before picked up.

By , from Cleveland on Dec 6, 2020

Review comment responded on Jan 18, 2021

Dear Kayla, I am sorry to hear that you did not catch us at our best on your recent stay. We will use your feedback as a way to improve our services.

5
Everyone

By on Dec 5, 2020

Review comment responded on Jan 18, 2021

Dear Anonymous We thank you for your review and for your business. Safe travels!

3
Everyone

By on Nov 1, 2020

Review comment responded on Nov 24, 2020

Dear Guest, We are sorry that we missed the mark on your recent stay. We appreciate your feedback and will use it to improve our services.

5
Family Partner Couples

Very clean and nice place! Staff was very helpful with anything needed. Location was great!

By on Nov 3, 2019

4
Partner Couples

4 dollars for extra lotion and toothpaste is bad... we stayed for 8 days and was charged for asking for lotion and toothpaste

By , from New Orleans St. charles St on Oct 10, 2019

5
Everyone

By on Oct 1, 2019

5
Friends

Close to everything! Clean and decently priced. We went to the Back Street Boys concert.

By on Sep 1, 2019

1
Everyone

Terrible Experience. Room ready 2 hours after I arrived. Ended up with smaller room than I booked and paid for.

By on Jul 9, 2019

Review comment responded on Aug 29, 2019

So sorry for the wait! We hope you will give us another opportunity and visit again soon!

4
Everyone

There is no parkng. You have to park at a lot two blocks away.

By on Jun 29, 2019

Holiday Inn Express New Orleans - St Charles

936 Saint Charles Avenue, New Orleans, LA 70130
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