Holiday Inn Express New Orleans - St Charles by IHG

3.0 star property
Hotel with free breakfast, steps from National World War II Museum

Choose dates to view prices

Photo gallery for Holiday Inn Express New Orleans - St Charles by IHG

Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Exterior
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

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Room options

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Holiday Inn Express New Orleans - St Charles by IHG is adjacent to National World War II Museum and within a 15-minute walk of popular sights like Ernest N. Morial Convention Center. This 135-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.

What's nearby

  • National World War II Museum - 4 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 11 min walk - 0.6 miles
  • Bourbon Street - 16 min walk - 0.9 miles
  • Caesars New Orleans Casino - 17 min walk - 1.0 mile
  • Port of New Orleans - 3 min drive - 1.3 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪Pêche - ‬7 min walk
  • ‪Herbsaint - ‬5 min walk
  • ‪Flamingo A-Go-Go - ‬5 min walk
  • ‪True Food Kitchen - ‬3 min walk

About this property

Holiday Inn Express New Orleans - St Charles by IHG

Hotel with free breakfast, steps from National World War II Museum
At Holiday Inn Express New Orleans - St Charles by IHG, guests have access to a gym, free WiFi in public areas, and a business center. Valet parking is offered for USD 45 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a microwave in a common area, a meeting room, and a TV in a common area.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 45 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express New Orleans - St Charles by IHG?

Holiday Inn Express New Orleans - St Charles by IHG provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express New Orleans - St Charles by IHG?

As of Mar 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Orleans - St Charles by IHG on Apr 17, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express New Orleans - St Charles by IHG?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Bourbon Street and Caesars Superdome less than a mile away.

Is there parking available at Holiday Inn Express New Orleans - St Charles by IHG?

Yes, valet parking is offered for USD 45 per night.

Does Holiday Inn Express New Orleans - St Charles by IHG have a casino at the property?

No, Holiday Inn Express New Orleans - St Charles by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express New Orleans - St Charles by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express New Orleans - St Charles by IHG?

Amenities that appeal to couples at this boutique hotel include a pillowtop mattress as well as free breakfast and concierge services.

Does Holiday Inn Express New Orleans - St Charles by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express New Orleans - St Charles by IHG have a restaurant that serves breakfast?

Holiday Inn Express New Orleans - St Charles by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express New Orleans - St Charles by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express New Orleans - St Charles by IHG though service animals are welcome.

Does Holiday Inn Express New Orleans - St Charles by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Express New Orleans - St Charles by IHG?

The closest major airport to Holiday Inn Express New Orleans - St Charles by IHG is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15 mi away (23 minutes by car).

Can I book a room with a balcony at Holiday Inn Express New Orleans - St Charles by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express New Orleans - St Charles by IHG.

Holiday Inn Express New Orleans - St Charles by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 427 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 83 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Faye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient staff for checkin.
Stayed 1 night in Mar 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were not at a standard that you would think of when you say Holiday Inn. They were broken down and things didn't work. I was very disappointed. The staff was very nice and helpful.
Stayed 7 nights in Nov 2024

2/10 Terrible

Adam, Poole

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Marcus

Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While I liked the staff, there was no hot water for most of the 3 nights we were there. We complained but apparently nothing could be done.
Stayed 3 nights in Dec 2024

8/10 Good

NANCY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff…..great breakfast
Stayed 4 nights in Dec 2024

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great except for hot water. Was only lukewarm. Staff was great and location was perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Loreley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Jose L. Garcia

Business traveler
Disliked: Property conditions & facilities
During my stay, I had mixed experiences. On the positive side, the hotel offers breakfast included in the stay, which is a great convenience and adds value to the overall experience. The food selection was decent and made mornings easier. However, I was disappointed with the lack of hot water in the shower. The weather during my visit was cold, and taking a shower became quite uncomfortable. This was a major drawback and something I hope the hotel addresses promptly. Overall, while the complimentary breakfast was a nice touch, the hot water issue significantly impacted the comfort of my stay.
Stayed 7 nights in Dec 2024

2/10 Terrible

Heather

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Switched rooms 3x in an hour
First, the front desk women are amazing. The early night, late night, and morning front desk were amazing. All 3 worked with me and went above and beyond to make my experience ok. They deserve to work for an amazing hotel. This is a management and taking care of the hotel issue. I switched rooms 3 x in the first hour of arrival and checked out the next morning, and then rebooked elsewhere for the rest of my business trip. Room 1: Double instead of the King Suite I reserved. It was dirty. Ashes on the bed. Towels in the bathroom, trash was not empty, bed was unkempt. Maybe staff hung out in there and had some fun? Room 2: Double bunk bed room. Uh. TV didn’t work. Door lock broke. Had to move me to Room 3 Room 3: Another double bunk bed room. Seriously, who is booking these? Thermostat needed batteries so A/C didn’t work. Unacceptable in a humid climate like NOLA. The next morning -no hot water, door lock broke on this room. Checked out.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks unkept as a whole. But it was noisy and the hot water was not working. The free breakfast was ok. But just ok. The best part was the pre-packaged yogurt. 😶 The manager was very professional and did compensate us for the hot water issues. But honestly I won’t stay here again.
Stayed 1 night in Dec 2024

8/10 Good

DELICIA, BATON ROUGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are very small. Water pressure on the shower was horrible. But the hotel was clean, the staff was very helpful a joy, and the breakfast was pretty good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tasha, Lebanon

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No hot water. Rotten milk for breakfast
Stayed 1 night in Dec 2024

4/10 Poor

Gale

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
There was no hot water (tepid at best - cold shower) and the room air heating did not work. The heat setting only produced cold air meaning the room was cold all night. All staff are were wonderful and thoughtful. Other guests I spoke with experienced the same issues raised supra. In addition, the floor on the far side of the room was obviously not vacuumed - dirty. Not a good value for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Beverly

Business traveler
Staff very helpful. Didn’t like that the water pressure was messed up. I couldn’t shower when I got in at 1:30am. And when I went to shower this morning still had issues. Staff was very caring about the situation
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
The price for valet parking is too high. The hotel is old and needs upgrading.
Stayed 1 night in Nov 2024

4/10 Poor

Mildred

Traveled with group, Business traveler
Liked: Cleanliness
Difficult to get things done by staff
Stayed 6 nights in Nov 2024

4/10 Poor

Mildred

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It took more than three ask before my bath soap was refilled.. I wasn't please with this

10/10 Excellent

Sherretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lilet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was about 22 minutes walking going to Canal Street or Bourbon Street, 2 minutes from WWII museum. it' a safe place to walk. The property is respectably clean and the night front desk (who i interacted with) I forgot her name, is super, super kind, and willing to help. The room space is small for party of five, but the bed, pillows is comfy, love the shower. The parking is far 10 mins walk, and gated, which i did not like so inconvenient to use my car at late night, because i have to walk 10 to 12 minutes back to a hotel. if you valet its $50, if it's self-park it's $25. Breakfast is not the best but grateful. overall, it's a good, safe, friendly, family place.
Stayed 3 nights in Nov 2024

8/10 Good

Delores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, it’s just the parking situation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms were taken care of. The breakfast ends promptly at 10:00. Check luggage while waiting for transportation was great. Had adequate snacks in the store.
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024