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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Reception
Full-size fridge, microwave, oven, stovetop
Suite, 2 Bedrooms | Living room | Plasma TV
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Kitchen
  • Parking included
  • Pool

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Elmwood Village Shopping Center
    ‪2 min drive‬
  • Place, Shrine on Airline
    ‪3 min drive‬
  • Place, Soniat Playground
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.4 out of 10
Good
(17 reviews)
  • 797 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Plasma TV

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(28 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in Elmwood, TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of popular attractions such as Tulane University and Caesars Superdome. This 3-star hotel welcomes guests with 124 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Elmwood Village Shopping Center - 2 min drive - 1.2 miles
  • Shrine on Airline - 3 min drive - 1.6 miles
  • Soniat Playground - 3 min drive - 1.4 miles
  • Canal Street - 13 min drive - 8.9 miles
  • Bourbon Street - 13 min drive - 9.3 miles

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk
  • ‪Starbucks - ‬9 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and a 24-hour fitness center
Guests of TownePlace Suites by Marriott Metairie New Orleans enjoy a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Other standard amenities include kitchens, dining areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to October 13.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Metairie New Orleans?

TownePlace Suites by Marriott Metairie New Orleans offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to TownePlace Suites by Marriott Metairie New Orleans?

This hotel is situated in Elmwood, close to Audubon Park, Lakeside Shopping Center, and Audubon Zoo. You'll also find Mississippi River and Clearview Mall within a short drive.

Will I be able to park at TownePlace Suites by Marriott Metairie New Orleans?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott Metairie New Orleans have a casino?

No, TownePlace Suites by Marriott Metairie New Orleans doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 30 until October 13.

What do couples enjoy most about TownePlace Suites by Marriott Metairie New Orleans?

Amenities that appeal to couples at this hotel include a kitchen, Egyptian cotton sheets, and free Internet access.

Are there hot tubs at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't have a spa tub.

Does TownePlace Suites by Marriott Metairie New Orleans have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Metairie New Orleans offers free continental breakfast each morning though there is no restaurant.

Will TownePlace Suites by Marriott Metairie New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at TownePlace Suites by Marriott Metairie New Orleans for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to TownePlace Suites by Marriott Metairie New Orleans?

The closest major airport to TownePlace Suites by Marriott Metairie New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9.8 mi away (20 minutes by car).

Are there rooms with balconies at TownePlace Suites by Marriott Metairie New Orleans?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott Metairie New Orleans.

Reviews

TownePlace Suites by Marriott Metairie New Orleans Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 491 out of 1022 reviews
Rating 8 - Good. 294 out of 1022 reviews
Rating 6 - Okay. 122 out of 1022 reviews
Rating 4 - Poor. 60 out of 1022 reviews
Rating 2 - Terrible. 55 out of 1022 reviews

Reviews

10/10 Excellent

Dorothy

Stayed 5 nights in Nov 2025

2/10 Terrible

DALL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stained mattresses, spiders on walls ,looked like black mold coming out of vents. Didn’t get maid service everyday.
Bed room wall
Mattress stained
Mold vents out of few of the vents
Stayed 7 nights in Aug 2025

10/10 Excellent

Monique

Liked: Amenities
N/a
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashlee

Stayed 26 nights in Jul 2025

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

AraNeshia

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the property was clean and quiet and that they were pet friendly. Breakfast was always on time and fresh until it was cutoff time.
Stayed 2 nights in Aug 2025

8/10 Good

LaRon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and set away from other hotels. Rate was good and the front desk clerk helped us check-in fast. Rooms were nice and comfortable.
Stayed 3 nights in Aug 2025

6/10 Okay

Amy

Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Stayed 3 nights in Jul 2025

10/10 Excellent

therese

Stayed 3 nights in Jul 2025

10/10 Excellent

Breionna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 6 nights in Jul 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean rooms. Staff needs to share wifi code. Need more accessible tv channels
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
The hotel needs renovated. The paint on the ceiling and walls in the bathroom is peeling. It looks like they attempted to repair it several times. The bed was comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Crystal

Traveled with family
Stayed 2 nights in Jul 2025

8/10 Good

Donneshia

Stayed 1 night in Apr 2025

6/10 Okay

Agatha

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is older. Pool had leaves and other things floating in it. The pictures on the website makes the property look newer. My suite had broken blinds so people could see in my room if they walked past. Mind you my room faced the AMC theater. The door to get in my room was stuck, I had to open it by using my shoulder to force my way in. There was hair on the floor in the bathroom. The shower and stove was outdated. I can say the breakfast was the only thing I enjoyed.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Was not impressed

We stayed for 4 nights. Afternoon Desk attendant was nice but multiple times we had to wait for service as she had to run out to her car for something or take care of a family situation. Later shift Desk attendant would not speak when we asked for replacement towels. Food selections: Food service was average- Toaster was stuck and burned toast daily- Cook had to open window to air out eating area. Toaster was not changed out. Bed comfort very good. Restroom - toilet would not refill. Had to figure out ourselves. HVAC- airducts were rusty, stay was during extreme heat index levels but A/C never got to our setting of 66 and then stopped running one night. Engineer though was very helpful and quick. Management was conducting a fire safety check but didn't get warnings out early enough. Alarm went off as we were resting and we came out of rooms looking to leave and even the room service person didn't know what was going on. Kitchen was in good shape with no problems. TV Video connection box came detached from TV in living room due to not enough attachment velcro. When it came loose, it fell and a power cord came out. Was not quickly found but fixed it. Was not impressed for a Marriott property. I stay in Marriott facilities about once a month for multiple years and have not ever encountered this facility and management operations.
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Not great experience checking in. Front desk was less than friendly. Breakfast was not impressive, hardly any food after 8am when it goes to 9am. Understand need for fire alarm testing however would have been nice for notice.
Stayed 2 nights in Jul 2025

8/10 Good

Tyese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Convenient location.
Stayed 5 nights in Jun 2025

8/10 Good

therese

Stayed 1 night in Jul 2025

6/10 Okay

C

Business traveler

Nice staff .. Hotel needs work

Rooms have a mildew smell. Mine had a hole in the ceiling .. but staff changed me to a different room as soon as I showed them the picture and was very apologetic.
Room 315 on 7/24/25
Stayed 1 night in Jul 2025

10/10 Excellent

therese

Stayed 4 nights in Jul 2025

8/10 Good

Evis

Stayed 1 night in Jul 2025

6/10 Okay

Myra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The things that were worrisome were that the telephone didn't work. Also, there were tv stations that didn't work. The skillet was awful.
Stayed 3 nights in Jul 2025

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