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Recent guest reviews

My stay was a two-room suite. The front desk staff was friendly and accommodating. The hotel itself feels like it needs renovations. The hallway carpet is older. There is minimal AC in the hallways, so it’s pretty warm walking to your room. One of the two elevators on the property didn’t work. The room was overall clean but also needs updates the AC in the room is serviceable but could have worked better. We had a party of five and it was hard to keep it cool with everyone inside. I expected a little better at that price point.

Location is good if you have family at Ochsner medical on Jefferson Hwy. near lots of shops and food. Our carpet was wet. The room smelled like a sewer so I had to leave windows open. They didn’t have another room. The lady who checked me in said she could not comp us but I spoke with another more knowledgeable person who did take off the cost of one of the two nights but I booked through Orbitz so there’s a lot more red tape- call Orbitz, stay on hold forever, get disconnected and repeat. Bad for disabled. No automatic doors. Very narrow doorways

It was dirty the cleaning crew is ghetto and rude. Never again

Quiet, clean...and very friendly staff. Convenient to my meeting place. Good breakfast.

Location was nice, TV wasn't updated, poor channel choices, it got updated 3 days later

I like everything about this place the staff was friendly and kind everything was nice and I wanna come back soon

All we needed including a great breakfast. It’s only 20 minutes to the big easy and no hassle parking, quiet and the price was right. Friendly staff. One of our eating spots in New Orleans was Acme Oyster. Was glad to learn that they were here also.

I liked everything about TownePlace Suites by Marriott.

Front desk was very friendly and helpful. Room was nice and good size except it is advertised as sleeping six but only sleeps five—sofa is twin, not double. Hair in bathtub and only had towels for four. Parking was convenient. Pool is small but was clean. Breakfast was good with nice selection.

Everything was great, from the check in to the checkout. Staff was very friendly. Room was clean!

Hotel was close to family. Easy to get to. Rooms were large and clean. I would recommend this hotel if needed something in the Elmwood area.

Had roaches and slow draining tub.. Pull out sofa bed had a terrible mattress with more springs than cushion.. The maid service was horrible

Nice hotel near lots of restaurants and stores. Very quiet.

I book a full suite and the front desk guy Michael put me in a handicapped room with a lot of noise, near the elevator. I was disappointed. Room 203.

I was expecting this hotel to be similar to Marriot's Residence Inn and it was not that nice. The room was clean but needed quite a bit of updating. The carpeting was a red and gold geometric print; the door frames around some of the doors were scratched (they do allow pets), and the shower was straight from the 80's. That being said, we got a 2 bedroom suite with kitchenette for a VERY reasonable price. Each bedroom had a TV as well as the living room. The beds were fairly comfortable and overall it was an ok stay. Would I stay here for vacation? Probably not. However, it was close to our destination and was fine for one night.

Citrus Blvd New Orleans LA

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

TownePlace Suites by Marriott Metairie New Orleans places you within a 15-minute drive of popular attractions such as Tulane University and Caesars Superdome. This 124-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free breakfast is included with your stay.


Rooms

All 124 accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.


Property features

At TownePlace Suites by Marriott Metairie New Orleans, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 3

Guest reviews for TownePlace Suites by Marriott Metairie New Orleans

Everyone (13) Couples (4) Family (10)
3
Family

My stay was a two-room suite. The front desk staff was friendly and accommodating. The hotel itself feels like it needs renovations. The hallway carpet is older. There is minimal AC in the hallways, so it’s pretty warm walking to your room. One of the two elevators on the property didn’t work. The room was overall clean but also needs updates the AC in the room is serviceable but could have worked better. We had a party of five and it was hard to keep it cool with everyone inside. I expected a little better at that price point.

By on Jul 27, 2021

1
Partner Couples Business Business

Location is good if you have family at Ochsner medical on Jefferson Hwy. near lots of shops and food. Our carpet was wet. The room smelled like a sewer so I had to leave windows open. They didn’t have another room. The lady who checked me in said she could not comp us but I spoke with another more knowledgeable person who did take off the cost of one of the two nights but I booked through Orbitz so there’s a lot more red tape- call Orbitz, stay on hold forever, get disconnected and repeat. Bad for disabled. No automatic doors. Very narrow doorways

By on Jun 26, 2021

1
Partner Couples

It was dirty the cleaning crew is ghetto and rude. Never again

By on Apr 16, 2021

5
Family

Quiet, clean...and very friendly staff. Convenient to my meeting place. Good breakfast.

By , from Biloxi, MS on Oct 7, 2019

5
Everyone

By on Sep 19, 2019

3
Family Family

Location was nice, TV wasn't updated, poor channel choices, it got updated 3 days later

By on May 19, 2019

4
Everyone

By on Apr 22, 2019

5
Family Family

I like everything about this place the staff was friendly and kind everything was nice and I wanna come back soon

By on Apr 16, 2019

5
Family

All we needed including a great breakfast. It’s only 20 minutes to the big easy and no hassle parking, quiet and the price was right. Friendly staff. One of our eating spots in New Orleans was Acme Oyster. Was glad to learn that they were here also.

By on Apr 8, 2019

5
Partner Couples

I liked everything about TownePlace Suites by Marriott.

By on Mar 27, 2019

TownePlace Suites by Marriott Metairie New Orleans

5424 Citrus Blvd, New Orleans, LA 70123
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