TownePlace Suites by Marriott Metairie New Orleans

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Property amenity
Suite, 2 Bedrooms | Living room | Plasma TV
Full-size fridge, microwave, oven, stovetop
Reception
BBQ/picnic area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Kitchen
  • Parking included
  • Laundry

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Tulane University
    ‪11 min drive‬
  • Caesars Superdome
    ‪12 min drive‬
  • Bourbon Street
    ‪14 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪9 min drive‬

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Room options

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

7.6 out of 10
Good
(13 reviews)
  • 797 sq ft
  • Sleeps 6
  • 2 Double Beds

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(2 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in Elmwood, TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of popular attractions such as Tulane University and Caesars Superdome. This 3-star hotel welcomes guests with 124 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Tulane University - 11 min drive - 6.5 miles
  • Caesars Superdome - 12 min drive - 8.4 miles
  • Canal Street - 13 min drive - 8.9 miles
  • Bourbon Street - 14 min drive - 9.3 miles
  • Caesars New Orleans Casino - 14 min drive - 9.8 miles

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and a 24-hour fitness center
Guests of TownePlace Suites by Marriott Metairie New Orleans enjoy a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, laundry facilities, and a banquet hall.
Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Other standard amenities include kitchens, dining areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to October 13.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Metairie New Orleans?

TownePlace Suites by Marriott Metairie New Orleans offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to TownePlace Suites by Marriott Metairie New Orleans?

This hotel is situated in Elmwood, close to Audubon Zoo, Lakeside Shopping Center, and Audubon Park. You'll also find Mississippi River and Clearview Mall within a short drive.

Will I be able to park at TownePlace Suites by Marriott Metairie New Orleans?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott Metairie New Orleans have a casino?

No, TownePlace Suites by Marriott Metairie New Orleans doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 30 until October 13.

Is TownePlace Suites by Marriott Metairie New Orleans a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchen, Egyptian cotton sheets, and free Internet access.

Does TownePlace Suites by Marriott Metairie New Orleans have a hot tub?

No, there isn't a spa tub at this hotel.

Does TownePlace Suites by Marriott Metairie New Orleans have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Metairie New Orleans offers free continental breakfast each morning though there is no restaurant.

Will TownePlace Suites by Marriott Metairie New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at TownePlace Suites by Marriott Metairie New Orleans for a fee of USD 100.00 per accommodation, per stay.

Does TownePlace Suites by Marriott Metairie New Orleans have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TownePlace Suites by Marriott Metairie New Orleans?

The closest major airport to TownePlace Suites by Marriott Metairie New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9.8 mi away (20 minutes by car).

Can I book a room with a balcony at TownePlace Suites by Marriott Metairie New Orleans?

No, you won't find guestrooms with balconies at TownePlace Suites by Marriott Metairie New Orleans.

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 970 reviews
Rating 8 - Good. 281 out of 970 reviews
Rating 6 - Okay. 108 out of 970 reviews
Rating 4 - Poor. 48 out of 970 reviews
Rating 2 - Terrible. 45 out of 970 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Babak

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The woman who serves breakfast was so rude and unfriendly. Most of the breakfast items were finished without charging. Room service is good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was very convenient to all. Rooms in need of some updating.
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

LaShon

Disliked: Property conditions & facilities

Outdated

The hotel was very outdated. And our toilet did not flush well.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel condition is OLD. In need of serious updates (especially for the price) The location is far back it’s not near a lot Overall 4/10
Stayed 3 nights in Mar 2025

8/10 Good

Geraldine, Lorman

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Tim

Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Feb 2025

6/10 Okay

Lyshandra

Traveled with family
Disliked: Property conditions & facilities
No hot showe, luke warm at best.
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dynaste

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Angelie

Liked: Staff & service, amenities, property conditions & facilities
Front desk lady was so nice and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Ericka

Stayed 2 nights in Mar 2025

6/10 Okay

Christopher

Disliked: Property conditions & facilities
Badly in need of updating in lobby, hallways, common areas.
Stayed 3 nights in Feb 2025

10/10 Excellent

Olen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman behind the desk was very good. Very helpful and told me about a good local restaurant (Boulevard). Excellent service!
Stayed 1 night in Mar 2025

8/10 Good

Ekedra

Business traveler
Liked: Amenities
Really like kitchen area in rooms and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaime

Stayed 1 night in Feb 2025

8/10 Good

larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is surrounded by shopping AMC theaters and lots of restaurant options are all walkable. The girl that ran breakfast in the morning was super nice. Had a great conversation with everybody and did her job above and beyond the place is very safe. Highly recommended.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mark

Business traveler
Disliked: Staff & service, property conditions & facilities
Overall, this property is somewhat rundown and in need of serious renovation. My particular room, 215, had a refrigerator that began making a horrible noise at about 4 AM. I never slept after that. I reported it to the front desk lady in the morning and she said her manager would be in contact with me. He or she never called. I had gotten the manager's card and sent an email with a recording of the sound as well as left a message for the manager "Renee". Still waiting for some communication! Highly recommend finding another place to stay.
Stayed 1 night in Feb 2025

4/10 Poor

shelli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready at check in Lobby was fifty staff unprofessional
Stayed 1 night in Feb 2025

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rita

Traveled with family
Liked: Room comfort

Not impressed

The beds were nice. The exterior and interior of the hotel common areas needs some upkeep.
Stayed 1 night in Feb 2025