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TownePlace Suites by Marriott Metairie New Orleans

Property class: 3

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

View from property
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Suite, 1 Bedroom | Living area | Plasma TV
Dining
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Elmwood Village Shopping Center
    ‪2 min drive‬
  • Place, Soniat Playground
    ‪4 min drive‬
  • Place, Bourbon Street
    ‪15 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.8 out of 10
Good
(23 reviews)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Plasma TV

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in Elmwood, TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of popular attractions such as Tulane University and Caesars Superdome. This 3-star hotel welcomes guests with 124 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Elmwood Village Shopping Center - 2 min drive - 1.4 miles
  • Soniat Playground - 4 min drive - 1.2 miles
  • Caesars Superdome - 13 min drive - 9.4 miles
  • Canal Street - 14 min drive - 9.8 miles
  • Bourbon Street - 15 min drive - 10.2 miles

Getting around

  • South Carrollton at Oak Stop - 9 min drive
  • New Orleans Union Passenger Terminal - 20 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Guests of TownePlace Suites by Marriott Metairie New Orleans enjoy a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a picnic area.
Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Other standard amenities include kitchens, dining areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Hampton Inn & Suites New Orleans-Elmwood/Clearview Pkway, LA
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,021 reviews
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May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to October 13.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Metairie New Orleans?

TownePlace Suites by Marriott Metairie New Orleans offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at TownePlace Suites by Marriott Metairie New Orleans?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Metairie New Orleans on May 11, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to TownePlace Suites by Marriott Metairie New Orleans?

This hotel is situated in Elmwood, close to Audubon Zoo, TPC Louisiana, and Audubon Park. You'll also find Mississippi River and Clearview Mall within a short drive.

Will I be able to park at TownePlace Suites by Marriott Metairie New Orleans?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does TownePlace Suites by Marriott Metairie New Orleans have a casino?

No, TownePlace Suites by Marriott Metairie New Orleans doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 30 until October 13.

Is TownePlace Suites by Marriott Metairie New Orleans good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a kitchen, and free wired internet.

Are there hot tubs at TownePlace Suites by Marriott Metairie New Orleans?

No, there isn't a spa tub at this hotel.

Does TownePlace Suites by Marriott Metairie New Orleans have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Metairie New Orleans offers free continental breakfast each morning though there is no restaurant.

Will TownePlace Suites by Marriott Metairie New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at TownePlace Suites by Marriott Metairie New Orleans for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at TownePlace Suites by Marriott Metairie New Orleans?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TownePlace Suites by Marriott Metairie New Orleans?

The closest major airport to TownePlace Suites by Marriott Metairie New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9.8 mi away (21 minutes by car).

Can I book a room with a balcony at TownePlace Suites by Marriott Metairie New Orleans?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott Metairie New Orleans.

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 121 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

John

Stayed 1 night in Jan 2026

8/10 Good

Kris

Clean rooms, comfortable beds with extra pillows. Silverware, glass ware, pots and pans
Stayed 2 nights in Jan 2026

10/10 Excellent

Neisa

Stayed 1 night in Jan 2026

10/10 Excellent

Zemerie

Liked: Cleanliness, amenities, property conditions & facilities
Like it has kitchen,nice place
Stayed 2 nights in Jan 2026

6/10 Okay

Kimely

Traveled with family and small children
Upgrades needed!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2025

10/10 Excellent

Brian

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Great, friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Bosede

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely! Clean room, courteous staff
Stayed 2 nights in Jan 2026

6/10 Okay

Terry

Traveled with family
Disliked: Amenities, property conditions & facilities
This place was ok, it's really tired looking. Could use some love for sure.
Stayed 1 night in Jan 2026

6/10 Okay

Cynthia, Wichita

Traveled with family
Disliked: Property conditions & facilities
This hotel did not meet the expectations that I have for Marriotts. It was not well-maintained. Check-in time was at 4 pm and we waited 2.5 hours for rooms. I wouldn't recommend this hotel to others.
Stayed 1 night in Dec 2025

2/10 Terrible

Elsa, Baytown

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sofa bed they offer is the worst, is like a rock, feels like you are sleeping in the concret!, breakfast is bad too!
Stayed 1 night in Jan 2026

6/10 Okay

Tanisha

Traveled with family
The night staff was friendly morning staff not so. Breakfast was OK and the location was great.
Stayed 1 night in Nov 2025

6/10 Okay

Venkata Koteswara Rao

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleaniness
Stayed 4 nights in Oct 2025

2/10 Terrible

Cole

They canceled our hotel reservation so we had to drive home.
Stayed 1 night in Jan 2026

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service
the space was very clean and the staff was above and beyond nice
Stayed 4 nights in Dec 2025

8/10 Good

Huong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except there was a leak in the bathroom ceiling in the first room we were in but they quickly got us a new room. The only issue with that room was there was really no hot water it was only room temp at best. Other than that my daughter and I really enjoyed it. The beds were unbelievably comfortable and there is streaming services so we were able to spend quality time together just watching movies.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

6/10 Okay

Vishal

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean, but towels were dirty. Bathroom vent was not working. Sink was clogged. Looks like they didn’t review the room properly before handing over.
Stayed 2 nights in Dec 2025

2/10 Terrible

Halle

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was great. Our suite felt like a mini one bedroom apartment and we found ourselves very comfortable staying there and plan on staying there again when we return to New Orleans!
Stayed 4 nights in Dec 2025

10/10 Excellent

ADA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was perfect. Very clean and comfortable for the 5 of us. The staff was exceptional from check in to check out. The entire staff worked as a team and were very accommodating and helped!!!
Stayed 4 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here a few times a year when visiting family. Very convenient for me. The water did not get hot this stay so my showers were lukewarm. Other than that, was clean, quiet and very relaxing.
Stayed 2 nights in Dec 2025

10/10 Excellent

LORI

Breakfast was good and fresh
Stayed 1 night in Dec 2025

8/10 Good

sharletta

Liked: Cleanliness, property conditions & facilities
Staff was nice. Property clean
Stayed 2 nights in Dec 2025

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