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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

View from property
Suite, 1 Bedroom | Living area | Plasma TV
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Property amenity
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Elmwood Village Shopping Center
    ‪2 min drive‬
  • Place, Shrine on Airline
    ‪3 min drive‬
  • Place, Soniat Playground
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.6 out of 10
Good
(19 reviews)
  • 797 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Plasma TV

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.4 out of 10
Good
(3 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in Elmwood, TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of popular attractions such as Tulane University and Caesars Superdome. This 3-star hotel welcomes guests with 124 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Elmwood Village Shopping Center - 2 min drive - 1.2 miles
  • Shrine on Airline - 3 min drive - 1.6 miles
  • Soniat Playground - 3 min drive - 1.4 miles
  • Canal Street - 13 min drive - 8.9 miles
  • Bourbon Street - 13 min drive - 9.3 miles

Getting around

  • South Carrollton at Oak Stop - 9 min drive
  • New Orleans Union Passenger Terminal - 20 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Starbucks - ‬7 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Guests of TownePlace Suites by Marriott Metairie New Orleans enjoy a 24-hour gym, free WiFi in public areas, and a seasonal outdoor pool. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, laundry facilities, and barbecue grills.
Guests can expect plasma TVs with cable channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers. Other standard amenities include kitchens, dining areas, and refrigerators. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 30 to October 13.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

Frequently asked questions

Is a free cancellation option available at TownePlace Suites by Marriott Metairie New Orleans?

TownePlace Suites by Marriott Metairie New Orleans offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at TownePlace Suites by Marriott Metairie New Orleans?

As of Feb 24, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott Metairie New Orleans on Mar 5, 2026 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to TownePlace Suites by Marriott Metairie New Orleans?

This hotel is situated in Elmwood, close to Audubon Park, Lakeside Shopping Center, and TPC Louisiana. You'll also find Mississippi River and Clearview Mall within a short drive.

Will I be able to park at TownePlace Suites by Marriott Metairie New Orleans?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does TownePlace Suites by Marriott Metairie New Orleans have a casino?

No, TownePlace Suites by Marriott Metairie New Orleans doesn't have a casino.

Is there an indoor pool at TownePlace Suites by Marriott Metairie New Orleans?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 30 until October 13.

Is TownePlace Suites by Marriott Metairie New Orleans good for couples?

Amenities that appeal to couples at this hotel include a kitchen, Egyptian cotton sheets, and free Internet access.

Does TownePlace Suites by Marriott Metairie New Orleans have a hot tub?

No, this hotel doesn't have a spa tub.

Does TownePlace Suites by Marriott Metairie New Orleans have a restaurant with a breakfast menu?

TownePlace Suites by Marriott Metairie New Orleans offers free continental breakfast each morning though there is no restaurant.

Will TownePlace Suites by Marriott Metairie New Orleans allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at TownePlace Suites by Marriott Metairie New Orleans for a fee of USD 100.00 per accommodation, per stay.

Does TownePlace Suites by Marriott Metairie New Orleans have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TownePlace Suites by Marriott Metairie New Orleans?

The closest major airport to TownePlace Suites by Marriott Metairie New Orleans is Louis Armstrong New Orleans Intl. Airport (MSY), which is 9.8 mi away (21 minutes by car).

Are there rooms with balconies at TownePlace Suites by Marriott Metairie New Orleans?

No, there aren't any guestrooms with balconies at TownePlace Suites by Marriott Metairie New Orleans.

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DEBBI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
YES the rooms were clean. YES the staff was friendly. YES the breakfasts were great. WE did not utilize any of the amenities.
Stayed 3 nights in Nov 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was so friendly and took care of us!
Stayed 2 nights in Nov 2025

6/10 Okay

Luz

Disliked: Amenities, property conditions & facilities
Staff needs to be more informative
Stayed 3 nights in Nov 2025

8/10 Good

Cecilla

Traveled with group, Traveled with family
Liked: Cleanliness
Staff was nice and very helpful. Had a problem with water issues in my room but it was resolved.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My room was nice and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Raynell

Stayed 1 night in Nov 2025

10/10 Excellent

Augustine

Liked: Cleanliness, amenities, property conditions & facilities
Overall, had a great experience at Towneplace Suites by Marriott! Studio room was well appointed, clean, relaxing, and secure. Great location with plenty of easy parking in the lot. Staff were excellent and very helpful, making for an exceptional stay. Situated behind a nice shopping area with a Starbucks, AMC movie theater, Old Navy, Banana Republic outlet, DSW, and other retail. Also plenty of close by options to grab a meal and drinks. Have stayed here before and plan to return.
Stayed 4 nights in Nov 2025

10/10 Excellent

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
I loved the suite atmosphere with the stove kitchen sink and refrigerator. The room was great. Bring pet friendly was a major plus for me. The staff was great too. I will definitely recommend it in the future.
Stayed 2 nights in Nov 2025

6/10 Okay

Ashlee

Traveled with family and small children
The room was comfortable but there were torn spots in the furniture upholstery. Stains on the wall and just generally didn’t fell very up kept. For the price we paid, we were pretty disappointed.
Stayed 1 night in Nov 2025

4/10 Poor

Joey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Description was misleading. Said sleeper sofa but wasn't. Just musty and uncomfortable. I wasn't going to ley my aunt sleep on that bench they were calling a sleeper sofa. I just returned my room keys and booked another place down the road. Lost my money due to expedia misleading Description.
Stayed 1 night in Nov 2025

10/10 Excellent

Kerra

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was a breeze. Staff is very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities
The rooms are a little dated but they were clean and in good order. We had a 2 bedroom with a couch & 3 TV's. Perfect for 3 - 70 year old friends travelling by motorcycle.
Stayed 1 night in Nov 2025

10/10 Excellent

Taylor

Stayed 4 nights in Nov 2025

10/10 Excellent

Adam

Clean room. Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

The room was really spacious an it was cleaned to tip top shape . The staff was remarkable
Stayed 4 nights in Oct 2025

8/10 Good

Savannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with great staff
Stayed 4 nights in Oct 2025

4/10 Poor

Justin

Business traveler
Liked: Staff & service
Disliked: Amenities
Construction outside at 3am woke us up. Had to report to manager and police for violating noise laws. Walls are thin, heard loud neighbors upstairs all night too
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Stayed 5 nights in Nov 2025

10/10 Excellent

Krystal renee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great building & staff
Stayed 3 nights in Oct 2025

4/10 Poor

Brenda, TOPSFIELD

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon check-in the tv was so loud in the small lobby and one staff member was talking with another staff member so LOUDLY I could not even hear the lady behind the check-in counter. The a/c worked yet had a VERY musty smell. The window around the a/c was rotted and moldy. We were on the fourth floor, yet there was a a handicapped seat in the bathtub (folded up against the wall). The rim on chair was all rusty. The caulking in the shower had black mold.The carpets throughout the peoprty were very dingy and old. The bed was comfortable and the water was hot. This place was a dump and marriot should be ashemd to have this hotel under their name. I was not expecting a fancy Marriot, but I was expecting standards.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tatanesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly helpful staff
Stayed 2 nights in Nov 2025

6/10 Okay

Reitta

Stayed 1 night in Nov 2025

10/10 Excellent

Tuyen

Stayed 1 night in Oct 2025

8/10 Good

Cheree

Stayed 4 nights in Oct 2025

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