Staff was nice but didn't seem to know what to do in certain situations. Don't ever recall seeing a manager or anyone actually in charge of what was a very busy weekend.
Great staff, very comfortable room!
The room was not very clean and the carpet and bathroom were quite dirty.
Friendly
They switched my hotel to the Spring Hill Marriott. It’s terrible
I just wish that there was more options to the breakfast they offered.
The room I was placed in butted up against the street. During the week was fine but come Friday, the bass from the club music, cars honking, people yelling over each other went straight through the night and into the morning hours. Hotel sent up ear plugs but it still not make for a pleasant stay, nor did it filter the bass from the music. Everything else was fine but I would not recommend that wing of rooms during the weekend.
The dinner/breakfast room has a unique ambience, with rooftop windows and exposed beams. The breakfast itself is also very good, with plenty of choices. The rooms are spacious, clean. The only problem is how thin the walls are. You can hear people in the hallways and in other rooms.
Nice, attractive clean rooms. Close to all the attractions.
Great neighborhood, walking distance to a lot of attractions. Very friendly staff. Only compliant would be that the bar/restaurant should be open later and offer a better dining atmosphere. Also, the "market" should be better stocked. Otherwise, we had a great stay here and would stay again.
Room was smaller that anticipated. The staff were all great, welcoming and very hospitable what you get throughout all of New Orleans. One thing and this is minor, when the room was serviced while we were out, the restroom linens were replaced however the items we left hanging, which typically indicates we will reuse as is and not to bother replacing, were indeed removed but not all replaced.. this happened each day with our washcloths. Called the desk and felt like I was bothering them , though they gave no indication of this again the staff was excellent it’s just me personally not comfortable asking for stuff, to replace but we needed them to shower right?
The people working there were amazing and did everything for me and more. The room was great. The bed was comfortable. 0 complaints about the room. Great location. A little construction in the lobby but it didn’t effect me one bit. Stay here. Great value.
The property is under construction. The rooms are nice. Carpet needs to be updated throughout. Very nice staff and great location.
great service. would definitely use it again, hotel was clean and staff were professional and helpful
Located in New Orleans Central Business District, Courtyard by Marriott New Orleans Warehouse Arts District is adjacent to Ernest N. Morial Convention Center and within a 10-minute walk of other popular attractions like Canal Street. This 3-star hotel has 202 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. For your convenience, a buffet breakfast is available for a fee.
26-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests staying at Courtyard by Marriott New Orleans Warehouse Arts District enjoy an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 39.55 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, meeting rooms, and conference space.
Staff was nice but didn't seem to know what to do in certain situations. Don't ever recall seeing a manager or anyone actually in charge of what was a very busy weekend.
Dear Ms. Elizabeth, Thank you for sharing the nice rating about your experience at Courtyard New Orleans Warehouse Arts District. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager
Great staff, very comfortable room!
The room was not very clean and the carpet and bathroom were quite dirty.
Friendly
They switched my hotel to the Spring Hill Marriott. It’s terrible
I just wish that there was more options to the breakfast they offered.
The room I was placed in butted up against the street. During the week was fine but come Friday, the bass from the club music, cars honking, people yelling over each other went straight through the night and into the morning hours. Hotel sent up ear plugs but it still not make for a pleasant stay, nor did it filter the bass from the music. Everything else was fine but I would not recommend that wing of rooms during the weekend.
Dear Guest, thank you for choosing our hotel for your visit to the area. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was less than satisfactory due to the noise issues. We will discuss this as a team as we continually strive to improve our guest experience. We are grateful for your patience, and we hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay. Best Regards, Mia Pierre, Assistant General Manager
Dear Amy, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager