- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Courtyard by Marriott New Orleans Downtown/Convention Center
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 68 reviews
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Recent guest reviews
all was good, that's what I have come to expect from Coutyard!
Excellent hotel. Friendly staff. Room very clean.......
Orbitz was unclear about breakfast policy when the booking was made. It stated breakfast available and then when we got the email that breakfast was available for 2 although room was booked for 3 adults. We called customer service regarding this but their response was very poor. The customer service supervisor said she would send us an email so we could get reimbursed for breakfast but she never did. Secondly, Hotel stay was disappointing, water heater did not work properly, we had to have lukewarm showers in cold weather. Room was not cleaned properly when we came back in the evening, one bed was not made. Breakfast was not so good either and service was extremely slow. The only plus was that the hotel staff / operator was very nice.
Wonderful location and friendly staff made our stay fantastic!
Staff was very attentive. I really liked that my car was parked at the hotel and not some random lot 2 blocks away. I needed my umbrella from the car and valet went and got it for me within a minute. Room was very clean and very quiet at night. Will definitely stay here again.
I really enjoyed my experience at this hotel. It had nice people. The room was lovely. When I had a problem, they came right up and fixed the issue. I was comfortable and happy for my stay.
Nice hotel in good location in Warehouse district. Hotel staff were very friendly and helpful everyday. Room was nice and clean with no issues noted. My one complaint was the bistro for breakfast. We expected a buffet or something like that. We stood in line and took almost one full hour to get coffee and breakfast sandwich. Admittedly it was toward the end of the breakfast hour, but it was more of an event rather than just breakfast. I suggest you go early to avoid the crowds. Other than that, I absolutely would recommend staying there.
The hotel décor fit in nicely with other buildings in the warehouse district. Definitely one of the more uniquely designed hotels I've seen. There were many restaurants and businesses nearby. The prices are competitive and the amenities are way above average.
Beds so comfortable, staff nice. Great restaurants close by.
We had a nice room with a balcony overlooking the pool. I was able to sit and read. We walked to French Quarter, the Riverwalk and Bourbon Street.
After an early rise 3AM to catch my flight into New Orleans was grateful for an early check in. Room and bed was a nice surprise. Hotel was quite so no trouble sleeping well. All the staff friendly, and professional. Wished for a larger selection of food items. A little pricey I thought. Liked those BIG fluffy bathroom towels. Good location to convention center ,other restaurants and sights to see and walk to.
Wonderful location, great staffs, comfortable room. Great experience! Will return!
Good comfortable stay. Safe location, near the River Walk and close to the French Quarter. The Convention Center/French Quarter area of New Orleans is a fun walk to all of the sights. I left my car parked at the Hotel for my entire stay and walked everywhere.
Best hotel deal i found this past Halloween weekend!
Hotel is awesome-loft style very uptown feel. Did not get to sample food as we seemed to hit it EVERYTIME it was closing...overall great place to stay!
Great location, walking distance to Bourbon street/French Quarter make sure you have your walking shoes. Close to Riverwalk and Trolley to travel.
Fantastic Hotel, great service and super rooms. Just wish the food area was open longer than the short breakfast and lunch times.
I recommend this hotel. It is near to the cruise port (10 minutes walking), and near to downtown (20 minutes walking)
The hotel was clean, staff was friendly and a good location. Close enough to walk to Bourbon street but closer to the riverfront area and casino.
The room was clean and fresh. The event we were attending was literally across the street - outside our window. It is close to the French Quarter and walkable to Harrah's and many locations in the Warehouse district.
Hotel highlights
- Walking distance to National World War II Museum and Ernest N. Morial Convention Center
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Central Business District, Courtyard by Marriott New Orleans Downtown/Convention Center is within a 10-minute walk of popular sights such as National World War II Museum and Ernest N. Morial Convention Center. This 202-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in central New Orleans and also close to Mercedes-Benz Superdome and Jackson Square.
Dining
This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Rooms
All 202 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find free WiFi and 26-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Property features
Guests staying at Courtyard by Marriott New Orleans Downtown/Convention Center enjoy an outdoor pool, a fitness center, and a spa tub. Valet parking is offered for USD 39.55 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 5 meeting rooms, and a 24-hour business center.
Guest reviews for Courtyard by Marriott New Orleans Downtown/Convention Center
one night business stay
Everyone
all was good, that's what I have come to expect from Coutyard!
Everyone
Excellent hotel. Friendly staff. Room very clean.......
very disappointed with stay & orbitz customer serv
Everyone
Orbitz was unclear about breakfast policy when the booking was made. It stated breakfast available and then when we got the email that breakfast was available for 2 although room was booked for 3 adults. We called customer service regarding this but their response was very poor. The customer service supervisor said she would send us an email so we could get reimbursed for breakfast but she never did. Secondly, Hotel stay was disappointing, water heater did not work properly, we had to have lukewarm showers in cold weather. Room was not cleaned properly when we came back in the evening, one bed was not made. Breakfast was not so good either and service was extremely slow. The only plus was that the hotel staff / operator was very nice.
Everyone
Wonderful location and friendly staff made our stay fantastic!
Review comment
Tammy responded on Nov 30, 2017
Dear Guest, Thank you so much for your feedback! We are glad to hear you enjoyed your stay at the Courtyard by Marriott New Orleans Downtown Convention Center. It was our pleasure to host you, and we hope to see you again when you return to New Orleans. Laissez les bon temps rouler! Best Regards, Tammy Hunter Operations Supervisor
very close to convention center
Everyone
Staff was very attentive. I really liked that my car was parked at the hotel and not some random lot 2 blocks away. I needed my umbrella from the car and valet went and got it for me within a minute. Room was very clean and very quiet at night. Will definitely stay here again.
modern hotel
Everyone
I really enjoyed my experience at this hotel. It had nice people. The room was lovely. When I had a problem, they came right up and fixed the issue. I was comfortable and happy for my stay.
nice hotel in the warehouse district
Everyone
Nice hotel in good location in Warehouse district. Hotel staff were very friendly and helpful everyday. Room was nice and clean with no issues noted. My one complaint was the bistro for breakfast. We expected a buffet or something like that. We stood in line and took almost one full hour to get coffee and breakfast sandwich. Admittedly it was toward the end of the breakfast hour, but it was more of an event rather than just breakfast. I suggest you go early to avoid the crowds. Other than that, I absolutely would recommend staying there.
very close to the convention center and downtown
Business Travelers
The hotel décor fit in nicely with other buildings in the warehouse district. Definitely one of the more uniquely designed hotels I've seen. There were many restaurants and businesses nearby. The prices are competitive and the amenities are way above average.
great location
Everyone
Beds so comfortable, staff nice. Great restaurants close by.
nice hotel, walking distance to french quarter
Everyone
We had a nice room with a balcony overlooking the pool. I was able to sit and read. We walked to French Quarter, the Riverwalk and Bourbon Street.
Dear Guest, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the housekeeping issues you experienced from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to New Orleans. Sincerely, Tammy H. Operations Supervisor