They switched my hotel to the Spring Hill Marriott. It’s terrible
I just wish that there was more options to the breakfast they offered.
The room I was placed in butted up against the street. During the week was fine but come Friday, the bass from the club music, cars honking, people yelling over each other went straight through the night and into the morning hours. Hotel sent up ear plugs but it still not make for a pleasant stay, nor did it filter the bass from the music. Everything else was fine but I would not recommend that wing of rooms during the weekend.
The dinner/breakfast room has a unique ambience, with rooftop windows and exposed beams. The breakfast itself is also very good, with plenty of choices. The rooms are spacious, clean. The only problem is how thin the walls are. You can hear people in the hallways and in other rooms.
Nice, attractive clean rooms. Close to all the attractions.
Great neighborhood, walking distance to a lot of attractions. Very friendly staff. Only compliant would be that the bar/restaurant should be open later and offer a better dining atmosphere. Also, the "market" should be better stocked. Otherwise, we had a great stay here and would stay again.
Room was smaller that anticipated. The staff were all great, welcoming and very hospitable what you get throughout all of New Orleans. One thing and this is minor, when the room was serviced while we were out, the restroom linens were replaced however the items we left hanging, which typically indicates we will reuse as is and not to bother replacing, were indeed removed but not all replaced.. this happened each day with our washcloths. Called the desk and felt like I was bothering them , though they gave no indication of this again the staff was excellent it’s just me personally not comfortable asking for stuff, to replace but we needed them to shower right?
The people working there were amazing and did everything for me and more. The room was great. The bed was comfortable. 0 complaints about the room. Great location. A little construction in the lobby but it didn’t effect me one bit. Stay here. Great value.
The property is under construction. The rooms are nice. Carpet needs to be updated throughout. Very nice staff and great location.
great service. would definitely use it again, hotel was clean and staff were professional and helpful
Friendly staff. The room was perfect. I wish the pool was bigger, but you can’t have it all.
The appearance of the property wasn’t the greatest, however the room was clean and comfortable.
it was nice and conveniently located close to convention center. I had a hard time calling to order food from my room- everytime i called, they forwarded me to the kitchen i assume but no one ever picked up the phone.
We had to wait 3 hours to check in. Some hotel staff were downright rude. The room was fine but it looked like it hadn’t been vacuumed. Considering it is a Marriott, disapp.
Located in New Orleans Central Business District, Courtyard by Marriott New Orleans Downtown/Convention Center is adjacent to Julia Street Cruise Terminal and within a 10-minute walk of other popular attractions like National World War II Museum. This 3-star hotel has 202 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
The 202 accommodations feature sitting areas. 26-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Guests staying at Courtyard by Marriott New Orleans Downtown/Convention Center enjoy an outdoor pool, a fitness center, and a spa tub. Valet parking is offered for USD 39.55 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.
They switched my hotel to the Spring Hill Marriott. It’s terrible
I just wish that there was more options to the breakfast they offered.
The room I was placed in butted up against the street. During the week was fine but come Friday, the bass from the club music, cars honking, people yelling over each other went straight through the night and into the morning hours. Hotel sent up ear plugs but it still not make for a pleasant stay, nor did it filter the bass from the music. Everything else was fine but I would not recommend that wing of rooms during the weekend.
Dear Guest, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Courtyard New Orleans Downtown/Convention Center, and we look forward to welcoming you back soon. Best Regards, Mia Pierre, Assistant General Manager
Dear Guest, thank you for your terrific rating of Courtyard New Orleans Downtown/Convention Center. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Best Regards, Mia Pierre, Assistant General Manager
The dinner/breakfast room has a unique ambience, with rooftop windows and exposed beams. The breakfast itself is also very good, with plenty of choices. The rooms are spacious, clean. The only problem is how thin the walls are. You can hear people in the hallways and in other rooms.
Dear Guest, we are glad you had a pleasant stay at the Courtyard New Orleans Downtown/Convention Center and that you had an excellent experience at our breakfast area. We are also happy to read you enjoyed our spacious rooms. We appreciate your business and look forward to your next visit. Best Regards, Mia Pierre, Assistant General Manager
Nice, attractive clean rooms. Close to all the attractions.
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your stay with us was an enjoyable one and that you loved our refreshing accommodations as well as our ideal location. We hope to see you again soon at Courtyard New Orleans Downtown/Convention Center. Best Regards, Mia Pierre, Assistant General Manager
Dear Guest, thank you for choosing us. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at the Courtyard New Orleans Downtown/Convention Center, and we look forward to welcoming you back soon. Best Regards, Mia Pierre, Assistant General Manager
Great neighborhood, walking distance to a lot of attractions. Very friendly staff. Only compliant would be that the bar/restaurant should be open later and offer a better dining atmosphere. Also, the "market" should be better stocked. Otherwise, we had a great stay here and would stay again.
Dear Guest, thank you for staying with us and also for the excellent review. It is always a pleasure to know how much you liked our cordial associates and our outstanding proximity to everything the city has to offer. However, we regret not meeting some of your expectations and value all of your helpful feedback. We look forward to seeing you again soon, and we wish you all the best with your travels. Best Regards, Mia Pierre, Assistant General Manager
Room was smaller that anticipated. The staff were all great, welcoming and very hospitable what you get throughout all of New Orleans. One thing and this is minor, when the room was serviced while we were out, the restroom linens were replaced however the items we left hanging, which typically indicates we will reuse as is and not to bother replacing, were indeed removed but not all replaced.. this happened each day with our washcloths. Called the desk and felt like I was bothering them , though they gave no indication of this again the staff was excellent it’s just me personally not comfortable asking for stuff, to replace but we needed them to shower right?
Dear Mike, thank you for being our guest. We are glad you liked our excellent associates. However, we are sorry for the inconvenience you encountered. Your comments have been shared with the appropriate individuals to see where we can do better. We hope you will choose us again on your next visit to our area. Best Regards, Mia Pierre, Assistant General Manager
Dear Guest, thank you for choosing our hotel for your visit to the area. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was less than satisfactory due to the noise issues. We will discuss this as a team as we continually strive to improve our guest experience. We are grateful for your patience, and we hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay. Best Regards, Mia Pierre, Assistant General Manager