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Recent guest reviews

Super friendly staff! You don’t have the noise from statin on bourbon st however if that’s what you want it’s a 2 minute walk!

The property was beautiful. It was not deceiving. The pictures that was posted on website was exactly how the hotel was. Great staff. If i ever come back to visit New Orleans i will most definitely stay here again.

Beautiful courtyard and pool area. Contemporary room design.

Everything was great! Location and food pool and room was super clean love it!

Great place, food and music, we love the pool, but they only play music at pool on weekends,

Place was great! Friendly front desk crew. Walls were thin, so a lot of noises (doors slamming) but overall really great experience!

Pool, court yard was wonderful. Location was perfect!

The location was great! Right in quarter close to everything.

The location was awesome staff friendly and hotel was clean

The courtyard was super cute and really well done. Great place to relax if you wanted to. The rooms were a good size and the bathroom / bath products were awsome!

Room was not cleaned regularly even though we asked. No heater and no blankets on bed - even though we asked.

Hotel accommodations were great. Easy check and the staff on Friday night was amazing. Encountered some issues with staff on Saturday night when asked for extra towels but other than that great hotel.

great hotel loved it... but this review telling how long i have to write is blowninh mine

Pros: Good location, great staff, good hotel restaurant. Cons: unusually uncomfortable beds ... motel 6 style mattresses and linens, very small crowded pool, tiny bathrooms

Great Location....Walking distance to many things, yet quiet and calm. Perfect place to stay in New Orleans with kids. Amazing staff! Everyone from the front desk, bartenders, restaurant waiters, parking attendants and custodians were always so friendly and helpful. Truly great experience!

We will be back. It is the best hotel in the french quarter. Most of the nice hotels are look like they are falling apart but the W was able to make an old building updated, fresh and clean. Great decor and style. Staff was nice, friendly and hip. My wife and i felt at home as we are alway the hottest people in the room and the hotel is the hottest hotel in the quarter. The staff was upset when we checked out. I dont think thay wanted my model wife to leave. Lol. The only problem was the mattress was too frim. It's in the Best location to walk around. And when wify's feet hurt from navigating the jacked sidewalks and puddles in her 4 inch Jeff Campbell's, uber was alway right there to roll us to the next hot spot. We will make this an annual event for us.

Great smaller hotel in the heart of the French Quarter...very helpful staff...on site valet parking...walking distance to everything !

My experiences at the W hotel was disappointing. At first, I was really excited about staying there because of all the raving reviews and the proximity to Bourbon Street but the hotel was not that tidy or as amazing as everyone said it would be. The person managing the front desk was very pleasant and informative. We got a room on the 4th floor which faced the courtyard which was okay but the room was small. There were numerous things that bothered me for example, the linen had some dirt marks on it, the walls were so thin so I heard every conversation both neighbors had and the bathroom door was unable to close all the way so there was a visible gap when you sit down on the toilet. For me, I do not want to see the bed from the toilet and vice versa. The coffee maker was super dirty and I did not even want to touch it. The tv also turned off every so often and would not turn back on. We had asked a person from facilities to come and check it and, they said just reset it. So every time it happened which was more than a handful of times, we would reset it ourselves. If it wasn't for the proximity to Bourbon Street, I would not have picked this hotel. I would rather walk 15 minutes to a cleaner and more spacious hotel room.

Stayed for 1 night but it was excellent the staff we're very helpful and kind always asking if you needed anything and making sure you enjoyed your stay the courtyard is very peaceful a great place to relax the hotel is about 2 blocks from Jackson square and 1 from bourbon you get what you pay for at this hotel every room is beautifully designed

Chartres St New Orleans LA

Hotel highlights

  • Steps from Canal Street and Decatur Street
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in French Quarter, W New Orleans - French Quarter is next to popular attractions like Canal Street and Decatur Street. This 97-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

All 97 rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find WiFi and 40-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Guests of W New Orleans - French Quarter have access to an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Self parking is available for USD 49 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this boutique hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Spectacular Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Wonderful Room, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Fabulous Room,1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Spectacular Room, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for W New Orleans - French Quarter

Everyone (10) Couples (19) Business (2) Family (3) Friends (7) Other (1)
5
Everyone

By on Dec 17, 2020

5
Partner Couples

Super friendly staff! You don’t have the noise from statin on bourbon st however if that’s what you want it’s a 2 minute walk!

By , from Wichita on Oct 12, 2020

5
Friends

The property was beautiful. It was not deceiving. The pictures that was posted on website was exactly how the hotel was. Great staff. If i ever come back to visit New Orleans i will most definitely stay here again.

By , from Pontiac, Michigan on Sep 29, 2019

4
Partner Couples

Beautiful courtyard and pool area. Contemporary room design.

By on Sep 11, 2019

5
Friends Business Business

Everything was great! Location and food pool and room was super clean love it!

By on Aug 7, 2019

Review comment responded on Aug 27, 2019

Hello! We are happy to hear that you had a wonderful stay with us! We hope that you'll be back next time you're in New Orleans.

4
Everyone

Great place, food and music, we love the pool, but they only play music at pool on weekends,

By on Aug 1, 2019

Review comment responded on Aug 27, 2019

Hello! Thank you for the great feedback, we are happy that you enjoyed your stay with us. We hope to host you again next time you're in New Orleans!

4
Everyone

Place was great! Friendly front desk crew. Walls were thin, so a lot of noises (doors slamming) but overall really great experience!

By on May 30, 2019

3
Partner Couples

Pool, court yard was wonderful. Location was perfect!

By on Mar 21, 2019

4
Family with small children

The location was great! Right in quarter close to everything.

By on Mar 18, 2019

5
Partner Couples

The location was awesome staff friendly and hotel was clean

By on Mar 15, 2019

W New Orleans - French Quarter

316 Chartres St, New Orleans, LA 70130
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