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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

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Breakfast, lunch, dinner served; American cuisine
Reception
Outdoor pool
Breakfast, lunch, dinner served; American cuisine
Premier Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
316 Chartres St, New Orleans, LA, 70130
  • Place, Royal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Mardi Gras
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Courtyard View

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Balcony

  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio | Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite, 1 Bedroom, Patio

  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, Balcony

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower, Balcony

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 40-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New Orleans

Located in French Quarter, Hotel de la Poste – French Quarter, A Renaissance Hotel is within a 5-minute walk of popular attractions such as Bourbon Street and Canal Street. This 97-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Royal Street - 1 min walk - 0.1 miles
  • Bourbon Street - 3 min walk - 0.2 miles
  • Canal Street - 3 min walk - 0.2 miles
  • Mardi Gras - 5 min walk - 0.3 miles
  • Jackson Square - 6 min walk - 0.4 miles

Getting around

  • Canal at Chartres Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬3 min walk
  • ‪Brennan's - ‬3 min walk
  • ‪Cafe Beignet, Royal Street - ‬2 min walk
  • ‪House of Blues Restaurant & Bar - ‬3 min walk
  • ‪Chart Room - ‬1 min walk

About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

Guests of Hotel de la Poste – French Quarter, A Renaissance Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 55 per day. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this boutique hotel include conference space, express check-in, and express check-out.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 35.03 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Frequently asked questions

Are free cancellation options available at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Hotel de la Poste – French Quarter, A Renaissance Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see around Hotel de la Poste – French Quarter, A Renaissance Hotel?

This hotel is situated in French Quarter, just steps from Bourbon Street, and within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Mississippi River less than a mile away.

Is there parking available at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Yes, valet parking is offered for USD 55 per day. Accessible parking is also available for guests.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a casino at the property?

No, Hotel de la Poste – French Quarter, A Renaissance Hotel doesn't have a casino.

Will I find an indoor pool at Hotel de la Poste – French Quarter, A Renaissance Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Hotel de la Poste – French Quarter, A Renaissance Hotel good for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel de la Poste – French Quarter, A Renaissance Hotel?

No, this hotel doesn't have a spa tub.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a restaurant with a breakfast menu?

Yes, Hotel de la Poste – French Quarter, A Renaissance Hotel serves a full breakfast for a surcharge each morning at 3rd Block Depot.

Will Hotel de la Poste – French Quarter, A Renaissance Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel de la Poste – French Quarter, A Renaissance Hotel for a fee of USD 250 per accommodation, per stay.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel de la Poste – French Quarter, A Renaissance Hotel?

The closest major airport to Hotel de la Poste – French Quarter, A Renaissance Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.1 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy city or courtyard views.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a wedding venue?

Take advantage of the wedding venue at Hotel de la Poste – French Quarter, A Renaissance Hotel if you plan to say "I do" during your trip.

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 945 reviews
Rating 8 - Good. 231 out of 945 reviews
Rating 6 - Okay. 130 out of 945 reviews
Rating 4 - Poor. 67 out of 945 reviews
Rating 2 - Terrible. 46 out of 945 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brett

Stayed 2 nights in Jan 2026

10/10 Excellent

salil

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, awesome food, courteous staff… altogether a very comfortable and pleasant stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking charge was excessive at $55 for one night.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive and hoity toity but if you can afford it then it’s worth it. I had trouble ordering room service and getting ahold of the front desk by phone.
Stayed 2 nights in Nov 2025

2/10 Terrible

LAURA MARIA

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! I am being generous with the one star. The only thing good about this hotel is the location and the beautiful courtyard. Staff are useless and rude. This hotel was dirty and a waste of money. Will never stay at at Marriott location again because of the horrible experience we had.
Stayed 6 nights in Nov 2025

2/10 Terrible

Ayelet

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
The staff was nice but the hotel is awful. I payed through Expedia and they charged my card for my stay after I checked out so I basically payed for my room TWICE!! They have given me the run around promising me a refund and telling me I would receive and email stating I was getting a refund and it still hasn’t gotten that email. I’ve spoken to the hotel plenty of times and emailed with them and still no refund. I’ve had to dispute the charge with the bank. DO NOT STAY AT THIS HOTEL! They will steal your money! Every time I’ve called they’ve given me an excuse as to why I haven’t gotten my refund or refund email yet. I expected more from a Marriott hotel. Extremely disappointed
Stayed 5 nights in Oct 2025

10/10 Excellent

Savasia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room was very clean. Perfect location.
Stayed 4 nights in Nov 2025

10/10 Excellent

PHILIPPE

Stayed 4 nights in Nov 2025

10/10 Excellent

Pankaj

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
H
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures used that represented the room when reserving was much bigger with more seating. The room had a table and one chair for 2 people while the bathroom had NO space to put anything. Staff who received us was in no way friendly and did not give us any info regarding the wifi. This property also lacked no communication either when emailing for more information. Nice, clean space but it would have made a difference having more friendly people at the front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Toilet needed to be flushed twice in order to clean the bowl. Otherwise the room and hotel were terrific!! I would stay here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

allyson

Stayed 5 nights in Oct 2025

8/10 Good

Beth

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Hotel de la Poste – French Quarter, A Renaissance Hotel. The staff was very friendly and welcoming, and the room was exactly as described — clean, comfortable, and nicely decorated. The garden area was beautiful and inviting, a perfect spot to relax. The bar and restaurant on-site were a nice bonus, and the location was awesome — close to so many great shopping, eating, and drinking options. My only small suggestion would be to add a designated smoking area a bit away from the main entrance. It wasn’t pleasant having to walk through smoke from guests gathered right outside the doors. Overall, a lovely stay with great service, atmosphere, and location — I’d definitely recommend for those who wish to explore NOLa
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos, East Brunswick

Great customer service and greatest location
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Had to beg to have clean towels. No bathroom exhaust fan
Stayed 4 nights in Oct 2025

6/10 Okay

Rosie

Traveled with family
Liked: Cleanliness
Room was very loud but nicely decorated. Courtyard was beautiful. Great location! Valet was quick and friendly. Was charged for minibar usage and NOTHING was used - be sure to check you bill. Front desk was not very welcoming or helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Irene, Larksville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Great location. We were able to walk to all of our planned events. The staff was wonderful. I would definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Stayed 2 nights in Oct 2025

10/10 Excellent

Braden

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and staff was extremely helpful
Stayed 1 night in Oct 2025

10/10 Excellent

warren

Liked: Cleanliness
Great location
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was very good. Service great. Facility wonderful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Penelope

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff is great and location is the best
Stayed 3 nights in Oct 2025

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