Hotel de la Poste – French Quarter, A Renaissance Hotel in New Orleans

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Hotel with a 24-hour fitness center, a short walk to Bourbon Street

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Where to?

Dates

April 2025

May 2025

Room, 2 Queen Beds, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
Pet friendly
Gym

Explore the area

316 Chartres St, New Orleans, LA, 70130

Bourbon Street
‪3 min walk‬
Canal Street
‪5 min walk‬
Caesars New Orleans Casino
‪9 min walk‬
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
‪30 min drive‬

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Room options

Studio Suite, 1 Bedroom

364 sq ft
Sleeps 2
1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

240 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

240 sq ft
Sleeps 2
1 King Bed

Studio Suite, 1 Bedroom, Balcony

364 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony

240 sq ft
Sleeps 2
1 King Bed

Premier Room, 1 King Bed

302 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds

240 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed

240 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Courtyard View

440 sq ft
Sleeps 2
1 King Bed

Premier Room, 2 Queen Beds

301 sq ft
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Balcony

300 sq ft
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Balcony

240 sq ft
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible

240 sq ft
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

240 sq ft
Sleeps 2
1 King Bed

About the neighborhood

New Orleans

Located in French Quarter, Hotel de la Poste – French Quarter, A Renaissance Hotel is within a 5-minute walk of popular attractions such as Bourbon Street and Canal Street. This 97-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Bourbon Street - 3 min walk - 0.2 miles
Canal Street - 5 min walk - 0.3 miles
Jackson Square - 7 min walk - 0.4 miles
Caesars New Orleans Casino - 9 min walk - 0.5 miles
Ernest N. Morial Convention Center - 17 min walk - 0.9 miles

Getting around

Canal at Chartres Stop - 3 min walk
New Orleans Union Passenger Terminal - 13 min drive
Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

‪Carousel Piano Bar & Lounge - ‬2 min walk
‪Felipe's Taqueria - ‬3 min walk
‪Curio - ‬2 min walk
‪Napoleon House - ‬2 min walk
‪Cafe Beignet, Royal Street - ‬2 min walk

About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

Hotel with a 24-hour fitness center, a short walk to Bourbon Street

Guests of Hotel de la Poste – French Quarter, A Renaissance Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this boutique hotel include conference space, express check-in, and express check-out.

40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, minibars, and coffee makers. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Pet friendly
Free WiFi
Restaurant

includes taxes & fees

$135 per night

May 13 - May 14

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking within 0.2 miles (USD 49 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
A bar/lounge
A restaurant

Restaurants on site

3rd Block Depot

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

In-room crib
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

4 meeting rooms
4,616 square feet of conference space

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Thin carpet in room
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

2 buildings
5 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Comprehensive recycling policy
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free crib
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Partially-open bathroom
Shower
Towels provided

Entertainment

40-inch flat-screen TV with cable channels
iPod dock
Pay movies

Food and drink

Coffee/tea maker
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 250 per accommodation, per stay
Dogs and cats only
2 total (40 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Destination fee: USD 34.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 14 to 28 per person
Offsite parking fee: USD 49 per day (0.2 mi away)
Pet fee: USD 250 per accommodation, per stay
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-anytime
Check-out: 11:00 AM
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans W French Quarter

W Hotel New Orleans French Quarter

W New Orleans French Quarter

Hotel W New Orleans French Quarter

w New Orleans - French Quarter Hotel New Orleans

w Hotel New Orleans

W New Orleans French Quarter

Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Frequently asked questions

Are free cancellation options available at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Hotel de la Poste – French Quarter, A Renaissance Hotel offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What can I see around Hotel de la Poste – French Quarter, A Renaissance Hotel?

This hotel is situated in French Quarter, just steps from Bourbon Street, and within a 10-minute walk of Canal Street and Caesars New Orleans Casino. You'll also find National World War II Museum and Mississippi River less than a mile away.

Will I be able to park at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Yes, there is accessible parking available.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a casino at the property?

No, Hotel de la Poste – French Quarter, A Renaissance Hotel doesn't have a casino.

Will I find an indoor pool at Hotel de la Poste – French Quarter, A Renaissance Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at Hotel de la Poste – French Quarter, A Renaissance Hotel?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel de la Poste – French Quarter, A Renaissance Hotel?

No, this hotel doesn't have a spa tub.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a restaurant with a breakfast menu?

Yes, Hotel de la Poste – French Quarter, A Renaissance Hotel serves a full breakfast for a surcharge each morning at 3rd Block Depot.

Will Hotel de la Poste – French Quarter, A Renaissance Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel de la Poste – French Quarter, A Renaissance Hotel for a fee of USD 250 per accommodation, per stay.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel de la Poste – French Quarter, A Renaissance Hotel?

The closest major airport to Hotel de la Poste – French Quarter, A Renaissance Hotel is Louis Armstrong New Orleans Intl. Airport (MSY), which is 16.1 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel de la Poste – French Quarter, A Renaissance Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy city or courtyard views.

Does Hotel de la Poste – French Quarter, A Renaissance Hotel have a wedding venue?

Take advantage of the wedding venue at Hotel de la Poste – French Quarter, A Renaissance Hotel if you plan to say "I do" during your trip.

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Ronnie

Traveled with partner

Mar 26, 2025

Disliked: Staff & service

House Keeping was a no show!

Stayed 5 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel option in the middle of the French Quarter.

Stayed 3 nights in Feb 2025

8/10 Good

Jasmyn

Traveled with family

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I really enjoyed the location of this hotel because it beautiful and in the French quarter and easily walkable to so much without being on the craziness of bourbon street.

Stayed 3 nights in Feb 2025

4/10 Poor

Adnan

Traveled with group

Jan 13, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.

Stayed 2 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Jan 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Traveled with family

Jan 12, 2025

Disliked: Amenities

Hotel was transitioning from The W to Hotel De La Poste. We were informed when we arrived about the transition and the skeleton crew they were working with during that time. The transition to another brand was not the issue, it was that the hotel did not communicate this until the day before arrival and they said nothing of a reduced staff which may impact our stay. We had three rooms booked for 3 nights each. One of the rooms was not cleaned or visited by house keeping even though we asked multiple times during the day. When we returned back that evening to still find the room as we left it at 9:30am we called the front desk and was informed the house keeping crew had left. Upon checkout there were over $1,000 of charges across all three rooms that were never made. The GM was very accommodating and removed all charges, however, why were they there in the first place. Overall the hotel needs a cosmetic refresh, and the staff could use a few hospitality classes. The hotel is in a GREAT location in the French Quarter however, I think I’ll be staying at other bonvoy brands in the future.

10/10 Excellent

Kimberly Joy

Traveled with partner

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was very spacious and the hotel overall was very quiet. We felt like we were the only people there. The courtyard area was beautiful. The bed was very comfortable as well and the extras that you could choose to purchase in the room for your convenience. I would definitely stay here again.

Stayed 3 nights in Jan 2025

2/10 Terrible

Kent

Traveled with partner

Jan 4, 2025

Disliked: Staff & service, amenities, property conditions & facilities

The property needs professionalism and better service. This property isn't at the same level of service as its peers. I will not be staring here again.

Stayed 1 night in Dec 2024

8/10 Good

emma

Traveled with family

Dec 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, comfortable

Well situated , clean and basic rooms. Gym was pretty grimey but well appointed.

Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Dec 26, 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 3 nights in Dec 2024

8/10 Good

Nathaniel, Atlanta

Dec 25, 2024

Stayed 2 nights in Dec 2024

2/10 Terrible

marcelo

Business traveler, Traveled with family

Dec 22, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible so many hidden fees i paid 250 extra I will be placing a formal complaint

Stayed 2 nights in Dec 2024

10/10 Excellent

Brad

Dec 14, 2024

Stayed 1 night in Dec 2024

2/10 Terrible

Justin

Business traveler, Traveled with partner

Dec 4, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very dirty

Stayed 2 nights in Dec 2024

10/10 Excellent

Bianca

Dec 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Worth the price. Staff friendly, clean rooms and great location.

Stayed 2 nights in Nov 2024

4/10 Poor

Drew

Traveled with family

Dec 1, 2024

Disliked: Cleanliness, staff & service

Stayed 1 night in Nov 2024

4/10 Poor

Drew

Traveled with family

Nov 30, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not worthy of the "W"

From the moment we checked in, it felt as though all staff focus was on our departure and not making the stay worthy of the W-brand. The lack of attention to detail and willingness to put customer interests above personal management gripes is something I have not experienced before.

Stayed 1 night in Nov 2024