Very nice stay for family vacation
Close to shopping, dining, and provided with excellent customer service.
Comfortable beds and nice rooms
nice
Valet parking was expensive at $45/day but everything else was outstanding
Overall the area and the location seems quiet and safe but the parking are disturbing and inconvenient.
I reached at 2 am, all tired. I had called ahead for my room, and when i reached they said "we're running an audit, hang tight for 45 mins" .. ridiculous. Im tired and waiting in the lobby . And this is not the reception i.was expecting especially at 2 am. Never coming here again. I woild like my money back infact
Staff was very rude , there inside restaurant is 2 different prices what the menu says and what they charge is 2 different price for example fries on menu is 6 bucks I got charged 16 bucks Also there is no free parking you have to pay 45 for parking fee , front desk lady was very racist towards whites , overall experience would not stay here again !!! Need better management for the money they charge to stay here !!!!
Very clean and modern decor
Everything was fine but the only problem was the I order a one bed room and they give me two beds stead other than that it’s good place to stay thank you..
The location was convenient for us to walk to french quarters or riverwalk.
I liked how new and modern everything was at the hotel. Front desk was always kind and friendly plus they have an onsite restaurant. IMO this is great hotel for young people or someone that’s in New Orleans for a visit other than to visit the French quarter. We are both senior citizens and managed to walk to the French quarter. There are no trolleys servicing the area and it’s a taxi desert. If I knew what I know now I would have stayed on canal street. It’s much livelier and more pedestrian friendly.
the room had an odor, staff was very rude, electronics wasn’t properly working, just an overall bad experience
Located in Arts/Warehouse District, Hilton Garden Inn New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.
32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Hilton Garden Inn New Orleans Convention Center, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Very nice stay for family vacation
Nichele, thank you for choosing Hilton Garden Inn New Orleans Convention Center and for taking the time to rate us. We're pleased to know you had a pleasing stay and we hope to welcome you back soon for an even better experience.
Anh, thank you for choosing the Hilton Garden Inn New Orleans Convention Center and taking the time to rate us. We're delighted to learn that you had a positive experience. We're looking forward to having you with us once again in the future.
Thanks for the feedback, Erik.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
Close to shopping, dining, and provided with excellent customer service.
LaToya, it's great to hear that Hilton Garden Inn New Orleans Convention Center's location suited your needs and that you were pleased with our high-quality customer support. Your positive feedback is much appreciated, and we hope you'll consider us again on your next visit to New Orleans.
Comfortable beds and nice rooms
Elizabeth, it's terrific to see your positive comments about the Hilton Garden Inn New Orleans Convention Center. We're thrilled you enjoyed our cozy beds and appreciated your accommodations' quality. We can't wait to offer you another fantastic experience soon.
nice
Thanks for the perfect rating, John!We're pleased to hear that you have fully enjoyed your stay at Hilton Garden Inn New Orleans Convention Center, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
We appreciate you sharing this positive rating, Adwin!The comfort of our guests is important to us so we can't wait to see you back again at Hilton Garden Inn New Orleans Convention Center. We want to share an even more enjoyable experience with you next time.
Valet parking was expensive at $45/day but everything else was outstanding
Shawn, it's splendid to hear that your experience at Hilton Garden Inn New Orleans Convention Center surpassed expectations! We understand your sentiments on the valet parking rates and appreciate your understanding. We can't wait to provide another memorable experience when your travels bring you back to New Orleans.
Thanks for sharing this perfect rating, Susana!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn New Orleans Convention Center! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Sabrina, your comments about your recent family vacation at Hilton Garden Inn New Orleans Convention Center are greatly appreciated. We're always delighted to provide enjoyable experiences to our cherished guests and we're glad to note we hit the mark with you. We'd love to welcome your family back for another memorable vacation.