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Recent guest reviews

They don’t clean your room during your stay, it’s hard to get towels from staff, bar isn’t open and they don’t serve food. I get it because of COVID but we need to stop using that as an excuse to not have to do something.

Decent size room. Liked the keurig. Parking spaces ridiculously small. Had to climb through the hatch to get out because couldnt open the door!

Everything was clean and neat. The rooms very big and nice.

The hotel is close to everything. Nice and clean hotel. The bar is closed due to covid. There is no breakfast but restaurants are close by.

I enjoyed everything!! Very close to everything. The staff was excellent and the hotel was clean

It was convient t to shopping and dining. Close enough to walk to Bourbon Street.

El hotel esta ubicado en un area muy insegura, primera vez que me siento nervioso al llegar a un hotel, no pudimos para el auto adentro porque me estaban cobrando $25 por noche y lo deje en la calle, la atencion de la persona en el front desk fue super mal de paso mientras me atendia se comia y sandwich supandose los dedos, muy poco profesional, no le recomiendo este hotel a nadie

I liked the precautions taken to provide a clean room! After cleaning, each room was sealed with a Lysol guaranteed clean sticker which indicates no one had renter after clean. Additional the remote (which averagely, is the device/item, that has the most germs in a hotel) was wrapped as well, while new towels were delivered in bags.

It was alright, I enjoyed myself. I would come back again

The staff was amazing , The room was clean and in a great location. Parking was easy to find without having to pay !

Very noisy environment, Bar area closed before 9pm, when I ordered my drink at 8:15 I was told they would close by nine... My alarm in my room was pre-set to go off at 6 AM And woke me up… The cleaning staff should check that prior to someone checking in. Room was average condition

It is beautiful, clean and inviting. The staff was incredible.

The hotel was just ok! Room was not dirty, but not really clean either. Also, they need to do something with the way all the doors slam.

Check in was supposed to be allowed starting at 3pm however our room wasn’t ready until after 5:30

Love my hotel stay however there was no continental breakfast, and for $12.95 it wasn’t good. Also something was taken from my room.

S Peters St New Orleans LA

Hotel highlights

  • Walking distance to Ernest N. Morial Convention Center and Julia Street Cruise Terminal
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Lower Garden District, Hilton Garden Inn New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Julia Street Cruise Terminal. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 286 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

At Hilton Garden Inn New Orleans Convention Center, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is offered for USD 39 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Two Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

One Bedroom Suite One King and One Sofa Bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

One King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn New Orleans Convention Center

Everyone (42) Couples (8) Family (11)
5
Everyone

By on Apr 24, 2021

Review comment responded on May 4, 2021

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience at Hilton Garden Inn New Orleans Convention Center. We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

3
Partner Couples Business Business

They don’t clean your room during your stay, it’s hard to get towels from staff, bar isn’t open and they don’t serve food. I get it because of COVID but we need to stop using that as an excuse to not have to do something.

By on Apr 8, 2021

Review comment responded on Apr 8, 2021

We appreciate you taking the time to leave us this feedback. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

4
Family

Decent size room. Liked the keurig. Parking spaces ridiculously small. Had to climb through the hatch to get out because couldnt open the door!

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Thank you for the great review! We're happy you had a pleasant experience with us! It's lovely you enjoyed our room sizing so much. That's what we like to see! However, we regret that our parking accommodations didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward. We look forward to hosting you again soon for an even better experience! Have a lovely day!

5
Family

Everything was clean and neat. The rooms very big and nice.

By on Mar 24, 2021

Review comment responded on Mar 24, 2021

Thanks for the wonderful review! We're thrilled you had such a fantastic stay at Hilton Garden Inn New Orleans Convention Center! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. That's what we like to see! We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a beautiful day!

4
Family Family with small children Partner Couples

The hotel is close to everything. Nice and clean hotel. The bar is closed due to covid. There is no breakfast but restaurants are close by.

By on Mar 23, 2021

Review comment responded on Mar 24, 2021

Thank you for leaving us this fabulous review! We're so glad you had such an enjoyable time with us at Hilton Garden Inn New Orleans Convention Center! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay! Have an amazing day!

5
Friends

I enjoyed everything!! Very close to everything. The staff was excellent and the hotel was clean

By on Feb 9, 2021

Review comment responded on Feb 10, 2021

Thank you for the excellent review! It's lovely you had such a pleasant experience at Hilton Garden Inn New Orleans Convention Center! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

5
Partner Couples

It was convient t to shopping and dining. Close enough to walk to Bourbon Street.

By on Jan 3, 2021

Review comment responded on Jan 4, 2021

Thank you for leaving us this fabulous review! We're so glad you had such an enjoyable time with us at Hilton Garden Inn New Orleans Convention Center! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions. We look forward to hosting you again for yet another unforgettable stay! Have an amazing day!

5
Everyone

By on Dec 31, 2020

Review comment responded on Dec 31, 2020

Thekrayat, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn New Orleans Convention Center!

2
Family

El hotel esta ubicado en un area muy insegura, primera vez que me siento nervioso al llegar a un hotel, no pudimos para el auto adentro porque me estaban cobrando $25 por noche y lo deje en la calle, la atencion de la persona en el front desk fue super mal de paso mientras me atendia se comia y sandwich supandose los dedos, muy poco profesional, no le recomiendo este hotel a nadie

By on Dec 28, 2020

Review comment responded on Dec 29, 2020

Agradecemos los comentarios. Lamentamos profundamente los desafíos que tuvo durante su tiempo con nosotros. La seguridad y protección de nuestros huéspedes es de suma importancia, por lo que nos desanima que haya tenido tales problemas. Mantenemos un nivel de servicio mucho más alto, por lo que nos aseguraremos de abordar sus inquietudes con nuestro equipo en el futuro. Esperamos que nos brinde otra oportunidad para compartir una experiencia más positiva con usted pronto.

5
Partner Couples

I liked the precautions taken to provide a clean room! After cleaning, each room was sealed with a Lysol guaranteed clean sticker which indicates no one had renter after clean. Additional the remote (which averagely, is the device/item, that has the most germs in a hotel) was wrapped as well, while new towels were delivered in bags.

By on Oct 27, 2020

Review comment responded on Oct 28, 2020

Thank you for the kind words, Ellori! It's excellent you enjoyed your time at Hilton Garden Inn New Orleans Convention Center! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us! We can't wait to see you again soon for another amazing experience! Have a fantastic day!

Hilton Garden Inn New Orleans Convention Center

1001 S Peters St, New Orleans, LA 70130
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