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Recent guest reviews

Excellent location. We maintained rooms and facility.

There are many places to eat and the walk downtown is close.

Location ok. Unfortunately there are many Homeless who gather around the area of the convention center.

Nice location and nice staff!

The location was great it kind of felt nice to be outside of the French quarters. Good restaurants around the corner walking distance. My only complaint would have to be I was in a room facing the convention center. The lighting at night was so bright that my entire room would stay lit. I would recommend the Hotel putting in black out curtains on that side of the building

The staff was great. The room was spectacular. Especially the beds!

My stay was during Marci Gras where the property had an influx of guests. Everything ran smoothly, the room was very clean, and all of the staff was courteous. This is definitely a hidden gem.

Need to clean room Daily.

No complaints about room, very nice and clean. Bkfst was extra $15, not worth it. Refused to pay $45 valet parking, had to walk to lot at the corner. Valet insisted to keep my keys while I checked in, ridiculous since parking was through contractor, not hotel. I have to admit though, the room price was good for this part of town, but will likely stay somewhere else next time.

All was great with the property except the valet took a long time to get my car and it resulted in me getting a parking fine of $30 after having to pay $45 for valet parking at the hotel..i was not happy

There's no free parking in the area. Hotel only offers valet parking which cost $45 tax per day! Valet workers are very nice and attentive. House keeping is very nice and friendly. Some of the front desk staff are rude.

Everyone was cheerful and professional and the location was within walking distance of most everything.

Stayed for 8 hours overnight 11pm to 7am - quiet and comfortable. (Got charged for breakfast despite being Hilton Honors Gold - booked through Orbitz which is an unreasonable disqualifier - irritated)

The manager and his behavior was very bad They wanted us to come down and show the proof of vaccination each time we wanted to use the gym. Even though we had shown it once and requested that the gym person can check it at the gym door the manager insisted that we come down to reception to show the proof and then he will get the gym person to open the door of the gym that was on the 4th floor Imagine first we come down to the reception and wait for them to see the proof each time and then go to the fourth floor and wait for the guy to come and open the door This meant for a 30 min gym time we waste an hour

The price was too high fir the type of hotel. Please don’t offer this kind of hotel as top rated

Parking is not inclusive $45 p/night Requested additional sheets because there was always hair strands in the bed sheets and shower Maintenance was happening so strong odors and knocking noises

S Peters St New Orleans LA

Hotel highlights

  • Walking distance to Ernest N. Morial Convention Center and National World War II Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Arts/Warehouse District, Hilton Garden Inn New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Julia Street Cruise Terminal. This 286-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 286 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, laptop-compatible safes, and phones are other standard amenities.


Property features

At Hilton Garden Inn New Orleans Convention Center, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Two Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

One Bedroom Suite One King and One Sofa Bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

One King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn New Orleans Convention Center

Everyone (24) Couples (11) Family (14)
4
Partner Couples

Excellent location. We maintained rooms and facility.

By on May 10, 2022

Review comment responded on May 10, 2022

Thank you for this lovely review, Barry! We're thrilled to know you had such a wonderful experience at Hilton Garden Inn New Orleans Convention Center. We're also glad you enjoyed our prime location and proximity to so many of the city's best attractions. We look forward to hosting you again so we can share yet another fabulous experience with you!

4
Family

There are many places to eat and the walk downtown is close.

By on Apr 7, 2022

Review comment responded on Apr 8, 2022

Thanks for the wonderful review, William! It's fantastic you had such a lovely experience at Hilton Garden Inn New Orleans Convention Center. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. We're looking forward to sharing another amazing experience with you soon!

2
Friends Business Business

Location ok. Unfortunately there are many Homeless who gather around the area of the convention center.

By on Mar 26, 2022

Review comment responded on Mar 26, 2022

We appreciate your feedback, Margaret. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our location was not on par with the high standard we're accustomed to sharing. We'll be addressing your concerns with the appropriate members of our team. Please consider allowing us another chance to provide you with the excellent service we're capable of providing.

5
Friends

Nice location and nice staff!

By on Mar 25, 2022

Review comment responded on Mar 25, 2022

Thanks for the fantastic review, Sarah! We're thrilled to hear you had a wonderful experience with us at Hilton Garden Inn New Orleans Convention Center! We strive for excellence, so it's great to know our staff was friendly and that you enjoyed our convenient location. We aim to please, and your praise lets us know we're doing our job! We look forward to hosting you again soon for another amazing experience!

5
Friends

The location was great it kind of felt nice to be outside of the French quarters. Good restaurants around the corner walking distance. My only complaint would have to be I was in a room facing the convention center. The lighting at night was so bright that my entire room would stay lit. I would recommend the Hotel putting in black out curtains on that side of the building

By , from Stockton on Mar 8, 2022

Review comment responded on Mar 9, 2022

We appreciate your feedback, Juan. We're glad you appreciated our great location but we're disappointed that your stay with us was less than ideal. We regret that our lighting and views failed to meet your standards. We will address your concerns with our team moving forward. We hope to have you stay with us again so we can share a more positive experience with you.

5
Partner Couples Friends

The staff was great. The room was spectacular. Especially the beds!

By on Mar 4, 2022

Review comment responded on Mar 4, 2022

Thank you for taking the time to leave this wonderful review, Sandra! We're thrilled to know you enjoyed your stay at Hilton Garden Inn New Orleans Convention Center so much! We strive for excellence so we're pleased to hear you appreciated not only our amazing team and lovely rooms, but also our beds! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!

5
Everyone

My stay was during Marci Gras where the property had an influx of guests. Everything ran smoothly, the room was very clean, and all of the staff was courteous. This is definitely a hidden gem.

By on Feb 26, 2022

Review comment responded on Feb 27, 2022

Thanks, John! It's outstanding your time at Hilton Garden Inn New Orleans Convention Center was fantastic. We can't wait until your next visit!

3
Friends

Need to clean room Daily.

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

We appreciate you taking the time to leave us this feedback, Tran. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide. We'll be sure to address your feedback with our team moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

3
Family

No complaints about room, very nice and clean. Bkfst was extra $15, not worth it. Refused to pay $45 valet parking, had to walk to lot at the corner. Valet insisted to keep my keys while I checked in, ridiculous since parking was through contractor, not hotel. I have to admit though, the room price was good for this part of town, but will likely stay somewhere else next time.

By on Feb 15, 2022

Review comment responded on Feb 16, 2022

We appreciate the time you’ve taken to share your feedback, David. Although we’re delighted to hear that you enjoyed our refreshed and comfortable accommodations, it’s disappointing to hear that you weren't completely satisfied with our breakfast and parking options. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

4
Friends

All was great with the property except the valet took a long time to get my car and it resulted in me getting a parking fine of $30 after having to pay $45 for valet parking at the hotel..i was not happy

By on Feb 10, 2022

Hilton Garden Inn New Orleans Convention Center

1001 S Peters St, New Orleans, LA 70130
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