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Hilton Garden Inn New Orleans Convention Center

3.5 out of 5.0

Recent guest reviews

Overall my experience was great. My only concern was an issue with the pool. I think the pool situation could have been handled alittle better.

Overall I'm happy with this choice for my trip to New Orleans. It is a bit of a walk to the French Quarter, but Lyft was reasonable on the occasions we didn't want to walk back.

The, hotel was doing repairs on the water so there was no water after a certain time until the morning. The toilet couldn't flush. The bed was comfortable.

The bathtub had chipped porcelain, missing CAQH, poured water on the floor after every shower and had residue from previous guests still clinging to the shower stall walls

Really sad that many of the other guests are rude about talking outside the room, slamming doors etc. Understand the hotel has no way of stopping this, but very annoying.

This hotel is not fancy, but it's very comfortable. The staff was friendly and always ready to assist. I found the location to be great for my conference at the convention center, as it was only 1 1/2 blocks away.

The staff was not friendly. The hotel stinks like smoke and like it has never been cleaned. All just very dirty and not what I expected from Hilton. I will not be staying with Hilton ever again.

Good location, walking distance to many activities.

I don’t need to the restaurant the hostess which I complained about is very homophobic and prejudice

Parking charges should be listed up front. $44 a night was a shock to our budget. Add complimentary breakfast might help.

Good, the staffs could have been more polite though.

Not worth the priice. If your objective is to visit New Orleans as turist, the location is not ideal. You need to walk too much get a cap for all purposes. The hotel was not clean. Dirty towels, dirty bathroom, ...

Cleaning service came once if 5 says. $40 a day for parking my car.

Not your typical Hilton Garden Inn. Probably was a Days Inn and they have spruced up the lobby and the outside, but the rooms need major reno. Had to switch my room twice. The first room the young man checked me into was not cleaned up and still had a smell from whoever was last there. The carpet was indoor outdoor carpet that needed to go. The hallway carpet is very unpleasant as well. Nice location, but if you can afford to pay 50 more a nite I'd say it would be worth it. Plus its not near anything except the convention center and the outlet, which doesn't have a lot of shores. Management should really upgrade all carpets in the hallway. It just looks like this hotel went thru several different owners and no one is really willing to make it look up to the standards of a Hilton Garden Inn.

The hotel was adequate but not what I expected from a Hilton property. The hotel is in need of good cleaning at a minimum. Some of the staff were friendly and professional but others seemed annoyed to even have to check me in upon arrival to the hotel. The hotel met the bare minimum of a hotel to stay at on vacation but did not go above or beyond to make the experience memorable for my first visit to New Orleans. It is within walking distance to restaurants and the French Quarter is also within walking distance. Uber is also very available and quick to get to hotel.

A great time and nice accommodations ! Didn’t like elevator getting stuck but other than that real nice stay

Good location. Pretty much walkable to all the attractions and excitment. Resturants nearby. Quiet location with nice big comfy rooms.

The room temperature was perfect. I like the mini-fridge in the room. We liked to sleep in so the 8:30 knock on the door by the housekeeper was tough. However, you could always put 'Do not disturb" sign on your door. We just never remember to do so. Check-in was really fast and the staffs were all very friendly.

My first night, I called for housekeeping to bring some shampoo and lotion, as they didn't refill it before I checked in the room. They never came. I was told that there's no shuttle to the airport. But that was a lie. I spent $36 unnecessarily. Room furniture was filthy.

Lovely stall. Inviting lobby. Special shout out to clerk Jasmine, Lynnette and all pool personal, lastly Jason fro, kitchen. Awesome housekeeper.

1001 S Peters St New Orleans LA

Hotel highlights

  • Walking distance to Ernest N. Morial Convention Center and National World War II Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Lower Garden District, Hilton Garden Inn New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Julia Street Cruise Terminal. This 3.5-star hotel has 286 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. National World War II Museum and Louisiana Children's Museum are also within a short walk.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

Hilton Garden Inn New Orleans Convention Center's 286 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

At Hilton Garden Inn New Orleans Convention Center, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 39 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 7 meeting rooms.

Room options

One King Bed

King 1 | Sleeps 2

One Bedroom Suite One King and One Sofa Bed

King 1 | Sleeps 4

Two Queen Beds

Queen 2 | Sleeps 4

Two Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for Hilton Garden Inn New Orleans Convention Center

Everyone (31) Business (28) Couples (21) Family (10) Friends (5) Other (4)
4

nice hotel convenient to bourbon street

Everyone

Overall my experience was great. My only concern was an issue with the pool. I think the pool situation could have been handled alittle better.

By , from maryland on Jun 11, 2018

Review comment responded on Jun 14, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Overall I'm happy with this choice for my trip to New Orleans. It is a bit of a walk to the French Quarter, but Lyft was reasonable on the occasions we didn't want to walk back.

By , from Seattle on May 22, 2018

Review comment responded on May 30, 2018

Thanks for staying with us. We appreciate your feedback!

1
Everyone

The, hotel was doing repairs on the water so there was no water after a certain time until the morning. The toilet couldn't flush. The bed was comfortable.

By , from nyc on May 16, 2018

Review comment responded on May 18, 2018

Thanks for staying with us. We appreciate your feedback!

2
Everyone

The bathtub had chipped porcelain, missing CAQH, poured water on the floor after every shower and had residue from previous guests still clinging to the shower stall walls

By on May 7, 2018

Review comment responded on May 10, 2018

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Really sad that many of the other guests are rude about talking outside the room, slamming doors etc. Understand the hotel has no way of stopping this, but very annoying.

By on May 1, 2018

Review comment responded on May 1, 2018

Thanks for staying with us. We appreciate your feedback!

4
Business Travelers

This hotel is not fancy, but it's very comfortable. The staff was friendly and always ready to assist. I found the location to be great for my conference at the convention center, as it was only 1 1/2 blocks away.

By , from Michigan on Apr 30, 2018

Review comment responded on Apr 30, 2018

Thanks for staying with us. We appreciate your feedback!

1
Everyone

The staff was not friendly. The hotel stinks like smoke and like it has never been cleaned. All just very dirty and not what I expected from Hilton. I will not be staying with Hilton ever again.

By , from Portland Oregon on Apr 16, 2018

Review comment responded on Apr 17, 2018

Thanks for staying with us. We appreciate your feedback!

4

good location

Everyone

Good location, walking distance to many activities.

By on Apr 5, 2018

Review comment responded on Apr 5, 2018

Thanks for staying with us. We appreciate your feedback!

3

a young lady in the restaurant is a very prejudice

Everyone

I don’t need to the restaurant the hostess which I complained about is very homophobic and prejudice

By , from Hilton Garden Inn convention center on Apr 5, 2018

Review comment responded on Apr 9, 2018

Thanks for staying with us. We appreciate your feedback!

3
Everyone

Parking charges should be listed up front. $44 a night was a shock to our budget. Add complimentary breakfast might help.

By on Apr 2, 2018

Review comment responded on Apr 2, 2018

Thanks for staying with us. We appreciate your feedback!