Free and gated parking, great free breakfast, free afternoon snacks, on the main streetcar line, extremely friendly and helpful staff, and Superior Grill restaurant is next door to the hotel...what else can you ask for!
Very clean and excellent staff . Easy checkin and staff would ask if everything was ok and if we needed anything.
Clean rooms, extra sink, safe parking, charming area, amazing breakfast!
Nice and quiet, excellent location with street access to the Streetcar right in front.
A very pleasant visit to New Orleans. Location is ideal.
Valuable for convenient, relatively cheap accommodation that requires sleep, breakfast, and car parking. Responsive, friendly, and helpful staff. My rooms were smelly. The plumbing blocked. Two of three cardio equipment were broken in poorly ventilated room. A brief repainting of public dining area led to proactive relocation of breakfast bar.
The stay was fine. However, we were disappointed because Orbitz guaranteed us a King Bed for two nights. The hotel had us for two full size beds. I called Orbitz and they did everything possible to help us but the hotel would not make the change. I was very disappointed after being guaranteed a King bed. I have no problem with Orbitz, they did what they could to help me.
The room, while large and pleasant, had a persistent dank smell. There was a large cold wet spot on the carpet near the a/c unit that never dried. In addition, there was a lot of mechanical noise that I couldn't identify, coming from outside the room, that kept waking me up. I was only there for one night, otherwise I'd have asked to switch rooms, so in fairness, I don't know if this room was the problem.
I took my wife, daughter and granddaughter to New Orleans for school spring break and we had a great time. My granddaughter (11 y.o) felt in love with New Orleans. I also found it fascinating. It is a city full of life. You see people from all sorts of society levels walking and running. This hotel is right on St Charles Ave where an electric trolley runs, so it is very convenient to go many places. It is very effective and inexpensive. The Audubon Zoo is excellent. We found all business people who help us in our touring very cordial and helpful My granddaughter had a ball at the French Market.
Comfortable and lovely room. Staff could not have been more accomModating. Street traffic is LOUD.
Perfect place for Mardi Gras parade viewing. Free parking.
Located on St. Charles Ave., also New Orleans' most scenic street car route, is a great location for those visited the medical campuses or universities of Uptown. Most hotels in the area are very pricey, but this best Western location offers a fair price for a clean and comfortable stay. The staff is very friendly an helpful. The one drawback of this location is that parking is very limited and there is no easy access check in area before parking.
This hotel can charge a premium for rooms due to its location. The front desk staff were friendly and professional. However, for the price paid, I expected a clean, comfortable, and well serviced room. It was not: The room smelled of musty air conditioner. Who knows when the filter on our AC unit was last cleaned. The ceiling fan made a scraping noise with every rotation. The mattress was old, squeaky, and uncomfortable. The bottom of the shower curtain and the grout around the inside edge of the bath tub was badly in need of a good bleach and cleaning -- they was discolored by black and pink mold that was easily removed by a washcloth. The hotel provided plastic cups, sealed in plastic bags, which was nice. Sadly, the housekeeping staff did not bother to replace our discarded cups, and we did not have cups to use on the second day or our stay. I do not recommend this hotel, given the cost of the room.
On a vacation. Wanted a quiet hotel with good location to most of the city. That is what I found.
We stayed here for 2 nights and had a great time. The hotel was located perfectly - close to the garden district and a short bus ride away from the French Quarter. We had a great stay here. This hotel stay includes a free secure parking at a great location which is rare here. The amenities at the hotel including the break fast was great.
Enjoyed my weekend visit to attend a wedding. Staff very friendly and courteous. Hotel was quaint with modern upgrades. Beds were very comfy. Great access the transportation but also has on site parking.
Bathroom was too small. Toilet location made it difficult to use.
Very nice, simple hotel. Desk staff was very friendly. Really nice breakfast bar. Free parking in a secure gated lot was a great advantage since I had a rental car (it was the only hotel I found with free parking). Room was clean and quiet. One great feature is the hotel fronts on the main street car line that goes right to Bourbon Street. So the hotel is in a quiet residential area, but you are 10 minutes from the party and restaraunts. Highly recommend this value-priced hotel.
We were only there for 1 night.It was quite when we needed it.. The complimentary breakfast was great.
The location is perfect. Easy access of public transportation almost anywhere. Staffs are friendly. Room is rather small but sufficient to sleep and rest. Breakfast items are adequate. Car parked in secure gated place and it is free. Very nice ambient.
Located in Uptown Historic District, St. Charles Inn is within a few miles (5 km) of popular sights such as Tulane University and National World War II Museum. This 40-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
St. Charles Inn's 40 air-conditioned rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.
St. Charles Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a computer station, a library, and free newspapers.
Free and gated parking, great free breakfast, free afternoon snacks, on the main streetcar line, extremely friendly and helpful staff, and Superior Grill restaurant is next door to the hotel...what else can you ask for!
Very clean and excellent staff . Easy checkin and staff would ask if everything was ok and if we needed anything.
Thank You for your feedback. We appreciate your response. It's our pleasure to be of service you. Hope that you will return. Have a wonderful Day !
Clean rooms, extra sink, safe parking, charming area, amazing breakfast!
Thank you for your feedback. We also thank you for your business. Come again.
Nice and quiet, excellent location with street access to the Streetcar right in front.
Thanks!!
A very pleasant visit to New Orleans. Location is ideal.
Thanks and sorry.
Valuable for convenient, relatively cheap accommodation that requires sleep, breakfast, and car parking. Responsive, friendly, and helpful staff. My rooms were smelly. The plumbing blocked. Two of three cardio equipment were broken in poorly ventilated room. A brief repainting of public dining area led to proactive relocation of breakfast bar.
The stay was fine. However, we were disappointed because Orbitz guaranteed us a King Bed for two nights. The hotel had us for two full size beds. I called Orbitz and they did everything possible to help us but the hotel would not make the change. I was very disappointed after being guaranteed a King bed. I have no problem with Orbitz, they did what they could to help me.
The room, while large and pleasant, had a persistent dank smell. There was a large cold wet spot on the carpet near the a/c unit that never dried. In addition, there was a lot of mechanical noise that I couldn't identify, coming from outside the room, that kept waking me up. I was only there for one night, otherwise I'd have asked to switch rooms, so in fairness, I don't know if this room was the problem.
I took my wife, daughter and granddaughter to New Orleans for school spring break and we had a great time. My granddaughter (11 y.o) felt in love with New Orleans. I also found it fascinating. It is a city full of life. You see people from all sorts of society levels walking and running. This hotel is right on St Charles Ave where an electric trolley runs, so it is very convenient to go many places. It is very effective and inexpensive. The Audubon Zoo is excellent. We found all business people who help us in our touring very cordial and helpful My granddaughter had a ball at the French Market.
Thank you for reviewing your stay! I love our location. It is so easy to get around town using the streetcar that runs right in front of us. You don't even need a car! I'm glad your family had a great trip!
Comfortable and lovely room. Staff could not have been more accomModating. Street traffic is LOUD.
Annette, Thank you for reviewing your stay! I'm glad you enjoyed our location and all the places around us. I'm sorry about the noise you heard from the street. Next time you come, we can select a room for you further away from St. Charles Ave.
Thank You for your feedback on our staff and property. We are happy to hear that we made your stay a pleasurable one. We hope that you will allow us a chance to service you again in the future. Have a great day !