Dirty pillow cases
This property is excellent and in a great location
Everyone was wonderful, the property was beautiful and within walking distance from a lot of restaurants and attractions. The property was clean, quiet and very vibrant.
The hotel has a cool vibe. Good location if you want to be walking distance from main attractions. The ladies at the front desk were very nice and professional. However during my two night stay housekeeping did not service the room one time. On the day of check out my daughter found a moldy towel in the bathroom built in dresser draw... Guess that was the musty smell we were wondering about all weekend.
Property was in a great location, super clean, and had a great staff.
I walked outside to the smoothie king center and bourbon street, nice view i will be back soon
Overall I enjoyed my stay. Quite, clean, and plenty of room. Great stay! Will choose this Aloft again.
Valet service is inadequate. Took 20 min to get my car when the attendant forgot to bring the car during the first request.
More than one staff person was rude at this establishment. I will not be staying at this hotel again.
There was a lot of noise hard to sleep bed very uncomfortable, they charge for everything even a tooth brush stay in a cheaper hotel they had no problem with complementary toothbrush.
The hotel is located just off Canal for easy access to both French Quarter and Garden district. Hotel is clean quiet and staff was very helpful. We arrived early and left late so they stored our luggage for us as we explored. The hotel bar is a nice quiet place to finish a long day of walking.Staff was helpful with tours and recommendations for food and places to see. Even gave us coupons for near by 2 Chicks bistro. Rooms are Eclectic decor with a music theme. Bed was comfy but pillows to soft. Clean quiet and updated.
Great hotel and great service.......................
Didn’t like the ultra modern style.. Very limited on amenities
Great hotel! Great staff and excellent walking location to canal and bourbon
Very nice and clean rooms. Love the decor. Walking distance to all the fun.
Good location short walk to most of the places I wanted to go.
Upon arrival, we were not able to check in early because our rooms weren't ready. They tagged and checked our luggage and told us they would call when they had something ready, but 4:00 check in time rolls around and no one had called. Everything was just as pictured and our rooms were clean and comfortable. They refill the bar soap and lotion after a day or so, and there is also shampoo/conditioner in one and body gel dispensers in the shower. The brand for all toiletries is Bliss. The maid didn't come to clean our room until 4 the first night. Most people our getting ready for dinner then. Once we told the front desk to have her come earlier it was clean before 2 the rest of the week. The lobby was very hip with a pool table, games on tables, and a bar. The evening of our last night our A/C didn't seem to be working properly. The temp in the room was at 80 and we had it set on 69. Since we were using the hair dryer, we just set it lower on 60 and left for dinner hoping it was cooler when we came home. We arrived around midnight and it was still 79 degrees! Since we were leaving in the morning we didn't want to wait and move our things to a new room. We dealt with it that night and woke up to a hot 80 degree room. I let the staff member who checked us out know and she had zero sympathy in her expression or voice and just said "ok I'll let them know". I know there isn't much to be done after the fact but she had zero expression in her face and voice.
Located in New Orleans Central Business District, Aloft New Orleans Downtown, a Marriott Hotel is a leisurely stroll from popular sights such as Saenger Theatre and Caesars Superdome. This 188-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Refrigerators, coffee makers, and free local calls are also standard.
Built in 2015, the brand new Aloft New Orleans Downtown, a Marriott Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 43 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Dirty pillow cases
This property is excellent and in a great location
Everyone was wonderful, the property was beautiful and within walking distance from a lot of restaurants and attractions. The property was clean, quiet and very vibrant.
The hotel has a cool vibe. Good location if you want to be walking distance from main attractions. The ladies at the front desk were very nice and professional. However during my two night stay housekeeping did not service the room one time. On the day of check out my daughter found a moldy towel in the bathroom built in dresser draw... Guess that was the musty smell we were wondering about all weekend.
Property was in a great location, super clean, and had a great staff.
I walked outside to the smoothie king center and bourbon street, nice view i will be back soon
Overall I enjoyed my stay. Quite, clean, and plenty of room. Great stay! Will choose this Aloft again.
Valet service is inadequate. Took 20 min to get my car when the attendant forgot to bring the car during the first request.
More than one staff person was rude at this establishment. I will not be staying at this hotel again.
We appreciate your feedback, Victoria. It's disheartening to hear that you had such challenges during your time with us. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. The comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with our team moving forward. We do hope for the chance to demonstrate the high-caliber service we're accustomed to sharing with our guests.