Parking was priced a little high but nice stay overall
The Renaissance Pere Marquette has everything. Convenience, quiet, clean, location and friendly staff.
The staff were very welcoming coming in and leaving. The staff at the restaurant on site were also welcoming and able to give us some good places to go to enjoy our trip.
The team members working during our stay were an absolute delight. From the front desk, to the hotel bar, to the restaurant. We always felt welcome!
Loved the location of the property, it was within walking distance to everywhere we wanted to go.
Great place to stay with friendly staff. Hotel restaurant is good as well.
Very nice, clean, good restaurant on site. Easy check in. No complaints.
I initially loved the fragrance in the lobby upon arrival and ambiance of the hotel. I came to like many of the staff. Dwight and Glenn immediately come to mind. a few of the Concierge staff were great. Unfortunately, I can not recall their names but, having been my first time to New Orleans, the concierge staff helped me immensely.
I liked the reception area and dining area. It had an upscale feel. Bathrooms need to be updated and have fans installed. That was not okay.
We were there for 3 days. Many things were nice, but a few were not. As we get there a guy is peeing on the wall outside the hotel. The desk clerk who checked us in was fantastic. The next day we encountered a person that should not work with the public. We went to the restaurant after a game. It was packed and the workers were complaining that they were supposed to close at 10. So, we decided to just get a cup of coffee and go to our room. They threw the coffee out with a restaurant full of people. Okay, so we figure we could get one at the hotel. The clerk behind the desk said NO COFFEE (however a VIP heard us and took us to get a cup of coffee in the lounge). Also, no coffee maker in our room. Thanks to the VIP who saved the day!! The room was fine other than no coffee maker. Also, the water should be left out 24 hours during a heat wave.The cleaning attendants were great. The morning of the game the nice desk clerk gave me beads. When we came back I told my husband to get his beads, but the not so nice desk clerk was there and told my husband You Can't have those!! He was really embarrassed--How much could the beads cost--give me a break. We had dinner one night at the Hilton close by. The restaurant Luke was first-Class. I will stay there next time.
The location is perfect! Staff was really nice and really accommodating. No complaints!
The lobby was beautiful, the bathroom looked like it came out of someone’s house from the 90’s, and the carpet in the room was rough. Loved that there was Netflix and Hulu on the tv!
The History of the Hotel, everyone was friendly and the room was excellent. The Food at the Restaurant downstairs was great.
Located in New Orleans Central Business District, Renaissance New Orleans Pere Marquette French Qtr Area Hotel is adjacent to Canal Street and within a 5-minute walk of other popular sights like Bourbon Street. This 275-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.
Enjoy a bite to eat at the hotel's seafood restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free weekday newspapers are also available. Housekeeping is available on request.
Guests of Renaissance New Orleans Pere Marquette French Qtr Area Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 42.94 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this historic hotel include a business center, a computer station, and express check-in.
Parking was priced a little high but nice stay overall
Dear David, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance New Orleans Pere Marquette French Quarter Area Hotel; we hope to see you again soon.Best regards,Michael RosenbergDirector of Operations
The Renaissance Pere Marquette has everything. Convenience, quiet, clean, location and friendly staff.
Dear Elizabeth, Thank you for choosing Renaissance New Orleans Pere Marquette French Quarter Area Hotel for your plans and for the high rating. We are delighted to know that you had a peaceful stay and loved our convenient location, spotless property as well as our friendly associates. Thank you again; we look forward to your next visit.Best regards,Michael RosenbergDirector of Operations
The staff were very welcoming coming in and leaving. The staff at the restaurant on site were also welcoming and able to give us some good places to go to enjoy our trip.
Dear Lucia, Thank you for taking the time to post your comments regarding your recent stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Your compliments were a pleasure to read. We are delighted to learn how our devoted associates helped to make your stay so memorable. We will be sure to share your fantastic compliments with the entire team. We appreciate your review and look forward to having you as our guest again.Best regards,Michael RosenbergDirector of Operations
Dear April, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Renaissance New Orleans Pere Marquette French Quarter Area Hotel, and we look forward to welcoming you back soon.Best regards,Michael RosenbergDirector of Operations
The team members working during our stay were an absolute delight. From the front desk, to the hotel bar, to the restaurant. We always felt welcome!
Dear Nicole, Thank you for taking the time to post your comments regarding your recent stay at the Renaissance New Orleans Pere Marquette French Quarter Area Hotel. Your compliments were a pleasure to read. We are delighted to learn how our devoted associates helped to make your stay so memorable. We will be sure to share your fantastic compliments with the entire team. We appreciate your review and look forward to having you as our guest again.Best regards,Michael Rosenberg,Director of Operations
Loved the location of the property, it was within walking distance to everywhere we wanted to go.
Great place to stay with friendly staff. Hotel restaurant is good as well.
Very nice, clean, good restaurant on site. Easy check in. No complaints.
Dear John, Thank you for being our guest and for taking the time to write your review. We appreciate all of your feedback, the positive, and the things you would change. We regret your disappointment with our parking fee. These fees are competitively priced and listed on our website. We will share your comments appropriately. We hope to have another chance to provide you with a better experience in the future. Best regards,Donald Payne,General Manager