Hotel was comfortable and staff was great. Great location.

Best hotel I stayed at on my 2 week trip across the country. The staff was awesome about suggesting places to visit and helping me navigate a new city. Highly recommend this place to anyone.

Great, convenient location with all the amenities. Breakfast was very good. The staff at the front desk is stellar.

Convenient and within walking distance of many NOLA sites.

The Staff where really great!! Dominique was the one who helped us check in. She was super friendly and even helped us check in earlier then expected. Candy was also wonderful, she always had a smile on her and made you feel like home. There rooms were nice a little "old" you can tell by the bathroom because of the water stains but they are in the middle of renovations (at least in the lobby). Honestly it wasn't to bad, it was super close to the Riverwalk outlet and only a trolly ride away to the french quarter, bourbon street. We only stayed one night because we just came back from a cruise but I wouldn't mind staying again!

The location is very essential I felt safe the staff were always courteous and informative. Breakfast services were decent rooms were always fresh and clean I would recommend this hotel

Had a very bad experience. Picked this hotel out due to the reviews but was hoodwinked by the area of the hotel. We drove my daughter down for college in her brand new truck which was a gift for her graduation from HS. We parked the truck in Valet and valet parked her truck on the corner of the hotel. We could not move her on campus until 8am At 2am her license plates front & back was stolen off of her vehicle. The hotel only response was sorry this has never happen before. And than they still charged us $35 for valet parking. So now my daughter has no plates on her truck in New Orleans until we can get back to Wisconsin to send her plates. This was such a inconvenience on the hotel part especially after we paid. There was no remorse or sympathy from the staff. Worse experience ever.

I had a great time at Hyatt Place. I stayed in a king deluxe on the high floor. The room was really spacious. However the shower could have been scrubbed more. But other than that the room was clean. The complimentary breakfast was also a plus. The location of the hotel was in a great spot; riverwalk was across the street and bourbon street/canal st, was walking distance. I would definitely stay again.

Staff was awesome. Lexie and Rob the Concierge was awesome. They made sure we had everything we needed and also let us know what was going on in the city and good places to eat.

Excellent customer service can turn just a stay into a fantastic experience, and that's just what this team accomplished at this Hyatt Place. The front desk staff was friendly and professional and they even walked me to the elevator - how nice! The room was clean, comfortable and spacious (try a corner king!). I noticed that housekeeping was very courteous, and didn't yell, "Housekeeping" at the top of their lungs, but actually began with, "Good Morning," in a pleasant tone. Breakfast was fine and there was a great selection, but not as good as some Hyatts I've been to, though, again, the staff here were excellent - always making sure items were available, the area was clean, and that they acknowledged guests. The breakfast area is a little dull, and I wish they would add some plants, or maybe a splash of color on the walls. I enjoyed the location of this hotel because it gave me the chance to explore new restaurants and shops in the warehouse district. Also, the building is on its own block, so not right on top of neighboring buildings. Lastly, I love that they put out board games in the lobby - what a great idea! Many thanks to all the staff at this Hyatt Place for making my stay so pleasant; I've already made another reservation!

not rated higher due to gym door lock malfunction the entire stay, poor follow through by front staff. good security with key access required for elevator

We always enjoy the Hyatt Place. The rooms are comfortable and clean. The service is helpful and friendly. This location was convenient for walking into the French Quarter and the Port for a cruise.

I had a lot of fun! My room was cleaned everyday and the breakfast was excellent. Will be coming back!

Close to everything. Walking distance. Excellent choices at the breakfast buffet. Large and spacious room. Very friendly and courteous staff. Nice business center as well.

Friendly staff. Best free breakfast around. Walk to quarter, shopping, convention center

Hotel across to New Orleans Convention Center, close to city Tram and ferry to West Bank of NO. Also walking distance to iconic point: French Quarter (we walked every day to Cafe Du Monde). Staffs were very helpful, breakfast is excellent. There is always a big pot of fresh lemon&mint ice water for people to get reducing body temper with bad heat wave at NO. Very good treatment (4 hot days staying). I won"t forget and will strongly recommend this hotel to my community as well. Thanh you so much.

Great breakfasts and always well stocked. Staff were friendly and helpful. Across the street from the Convention Center and within walking distance to many points of interest. One bad experience, however, is that the night auditor made a major mistake and double billed my credit card and I am not sure even now if it has been straightened out.

Clean quiet hotel close to attractions and to major highways. Staff was very courteous and breakfast was plentiful and fresh. Located directly across the street from the Convention Center. The Pick up and Drop-off drive way was inadequate for the size and location of this major hotel.

Walking distance, airport shuttle. Alligator and Cajon music great. Breakfast great at Hotel. I am a Vermonter not use to be called Ma'am Ever see an old lady blush from embarrassment?