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Hyatt Place New Orleans Convention Center

3.0 out of 5.0

Hyatt Place New Orleans Convention Center

3.0 out of 5.0

Recent guest reviews

Nice. They were remodeling so it took away from a lot. did not like the fact there was no Parking but other than that it was a great experience.

Hotel was comfortable and staff was great. Great location.

Best hotel I stayed at on my 2 week trip across the country. The staff was awesome about suggesting places to visit and helping me navigate a new city. Highly recommend this place to anyone.

Great, convenient location with all the amenities. Breakfast was very good. The staff at the front desk is stellar.

Convenient and within walking distance of many NOLA sites.

The Staff where really great!! Dominique was the one who helped us check in. She was super friendly and even helped us check in earlier then expected. Candy was also wonderful, she always had a smile on her and made you feel like home. There rooms were nice a little "old" you can tell by the bathroom because of the water stains but they are in the middle of renovations (at least in the lobby). Honestly it wasn't to bad, it was super close to the Riverwalk outlet and only a trolly ride away to the french quarter, bourbon street. We only stayed one night because we just came back from a cruise but I wouldn't mind staying again!

The location is very essential I felt safe the staff were always courteous and informative. Breakfast services were decent rooms were always fresh and clean I would recommend this hotel

Had a very bad experience. Picked this hotel out due to the reviews but was hoodwinked by the area of the hotel. We drove my daughter down for college in her brand new truck which was a gift for her graduation from HS. We parked the truck in Valet and valet parked her truck on the corner of the hotel. We could not move her on campus until 8am At 2am her license plates front & back was stolen off of her vehicle. The hotel only response was sorry this has never happen before. And than they still charged us $35 for valet parking. So now my daughter has no plates on her truck in New Orleans until we can get back to Wisconsin to send her plates. This was such a inconvenience on the hotel part especially after we paid. There was no remorse or sympathy from the staff. Worse experience ever.

I had a great time at Hyatt Place. I stayed in a king deluxe on the high floor. The room was really spacious. However the shower could have been scrubbed more. But other than that the room was clean. The complimentary breakfast was also a plus. The location of the hotel was in a great spot; riverwalk was across the street and bourbon street/canal st, was walking distance. I would definitely stay again.

Staff was awesome. Lexie and Rob the Concierge was awesome. They made sure we had everything we needed and also let us know what was going on in the city and good places to eat.

Excellent customer service can turn just a stay into a fantastic experience, and that's just what this team accomplished at this Hyatt Place. The front desk staff was friendly and professional and they even walked me to the elevator - how nice! The room was clean, comfortable and spacious (try a corner king!). I noticed that housekeeping was very courteous, and didn't yell, "Housekeeping" at the top of their lungs, but actually began with, "Good Morning," in a pleasant tone. Breakfast was fine and there was a great selection, but not as good as some Hyatts I've been to, though, again, the staff here were excellent - always making sure items were available, the area was clean, and that they acknowledged guests. The breakfast area is a little dull, and I wish they would add some plants, or maybe a splash of color on the walls. I enjoyed the location of this hotel because it gave me the chance to explore new restaurants and shops in the warehouse district. Also, the building is on its own block, so not right on top of neighboring buildings. Lastly, I love that they put out board games in the lobby - what a great idea! Many thanks to all the staff at this Hyatt Place for making my stay so pleasant; I've already made another reservation!

not rated higher due to gym door lock malfunction the entire stay, poor follow through by front staff. good security with key access required for elevator

We always enjoy the Hyatt Place. The rooms are comfortable and clean. The service is helpful and friendly. This location was convenient for walking into the French Quarter and the Port for a cruise.

I had a lot of fun! My room was cleaned everyday and the breakfast was excellent. Will be coming back!

Close to everything. Walking distance. Excellent choices at the breakfast buffet. Large and spacious room. Very friendly and courteous staff. Nice business center as well.

Friendly staff. Best free breakfast around. Walk to quarter, shopping, convention center

Hotel across to New Orleans Convention Center, close to city Tram and ferry to West Bank of NO. Also walking distance to iconic point: French Quarter (we walked every day to Cafe Du Monde). Staffs were very helpful, breakfast is excellent. There is always a big pot of fresh lemon&mint ice water for people to get reducing body temper with bad heat wave at NO. Very good treatment (4 hot days staying). I won"t forget and will strongly recommend this hotel to my community as well. Thanh you so much.

Great breakfasts and always well stocked. Staff were friendly and helpful. Across the street from the Convention Center and within walking distance to many points of interest. One bad experience, however, is that the night auditor made a major mistake and double billed my credit card and I am not sure even now if it has been straightened out.

Clean quiet hotel close to attractions and to major highways. Staff was very courteous and breakfast was plentiful and fresh. Located directly across the street from the Convention Center. The Pick up and Drop-off drive way was inadequate for the size and location of this major hotel.

Walking distance, airport shuttle. Alligator and Cajon music great. Breakfast great at Hotel. I am a Vermonter not use to be called Ma'am Ever see an old lady blush from embarrassment?

881 Convention Center Blvd New Orleans LA

Hotel highlights

  • Walking distance to Ernest N. Morial Convention Center and National World War II Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Lower Garden District, Hyatt Place New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 3-star hotel has 170 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a fitness center. Located centrally in New Orleans, it's also close to Mercedes-Benz Superdome and Jackson Square.


Dining

Start your day off with breakfast, available for a fee. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Guests can expect to find 42-inch a flat-screen TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hydromassage showerhead, a hair dryer, and designer toiletries. Other standard amenities include a sofa bed, a refrigerator, and a coffee maker.


Property features

Hyatt Place New Orleans Convention Center features a fitness center, free WiFi in public areas, and 3 meeting rooms. Valet parking is offered for USD 35.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Room, 2 Queen Beds (High Floor)

Queen 2 | Sleeps 6

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Hyatt Place New Orleans Convention Center

Everyone (28) Business (10) Couples (25) Family (16) Other (3) Friends (3)
5
Everyone

Nice. They were remodeling so it took away from a lot. did not like the fact there was no Parking but other than that it was a great experience.

By on Dec 7, 2018

5
Everyone

Hotel was comfortable and staff was great. Great location.

By , from Gardena, CA on Nov 13, 2018

5
Everyone

Best hotel I stayed at on my 2 week trip across the country. The staff was awesome about suggesting places to visit and helping me navigate a new city. Highly recommend this place to anyone.

By , from Va on Nov 4, 2018

Review comment responded on Nov 6, 2018

We thank you for choosing your stay with us at the Hyatt Place. We appreciate your loyalty. We hope to see you again.

5
Everyone

Great, convenient location with all the amenities. Breakfast was very good. The staff at the front desk is stellar.

By , from northern KY on Sep 18, 2018

Review comment responded on Sep 18, 2018

Thank you for choosing the Hyatt Place. We are conveniently located directly across the street from the convention center. We are happy to hear that your stay was enjoyable. We hope to see you again!

5

convenient

Everyone

Convenient and within walking distance of many NOLA sites.

By on Sep 5, 2018

Review comment responded on Sep 5, 2018

We thank you for choosing Hyatt Place. We hope to see you again.

5
Everyone

The Staff where really great!! Dominique was the one who helped us check in. She was super friendly and even helped us check in earlier then expected. Candy was also wonderful, she always had a smile on her and made you feel like home. There rooms were nice a little "old" you can tell by the bathroom because of the water stains but they are in the middle of renovations (at least in the lobby). Honestly it wasn't to bad, it was super close to the Riverwalk outlet and only a trolly ride away to the french quarter, bourbon street. We only stayed one night because we just came back from a cruise but I wouldn't mind staying again!

By , from California on Sep 3, 2018

Review comment responded on Sep 3, 2018

Thank you for choosing your stay with us at the Hyatt Place. We hope to see you again.

4
Everyone

The location is very essential I felt safe the staff were always courteous and informative. Breakfast services were decent rooms were always fresh and clean I would recommend this hotel

By , from Florida on Aug 18, 2018

Review comment responded on Aug 23, 2018

We thank your for choosing to stay with us at the Hyatt Place Convention Center where we ensure guest safety and satisfaction! Our team take great pride in ensuring our hotel is clean and breakfast is enjoyable.

2
Everyone

Had a very bad experience. Picked this hotel out due to the reviews but was hoodwinked by the area of the hotel. We drove my daughter down for college in her brand new truck which was a gift for her graduation from HS. We parked the truck in Valet and valet parked her truck on the corner of the hotel. We could not move her on campus until 8am At 2am her license plates front & back was stolen off of her vehicle. The hotel only response was sorry this has never happen before. And than they still charged us $35 for valet parking. So now my daughter has no plates on her truck in New Orleans until we can get back to Wisconsin to send her plates. This was such a inconvenience on the hotel part especially after we paid. There was no remorse or sympathy from the staff. Worse experience ever.

By , from milwaukee,wisconsin on Aug 15, 2018

Review comment responded on Aug 25, 2018

We're sorry that you are unhappy with your stay. We have addressed your concerns with the team. If you would contact me directly for reimbursement for parking I'd be happy to do so. Thanks for your feedback!

4
Everyone

I had a great time at Hyatt Place. I stayed in a king deluxe on the high floor. The room was really spacious. However the shower could have been scrubbed more. But other than that the room was clean. The complimentary breakfast was also a plus. The location of the hotel was in a great spot; riverwalk was across the street and bourbon street/canal st, was walking distance. I would definitely stay again.

By on Jun 18, 2018

5
Everyone

Staff was awesome. Lexie and Rob the Concierge was awesome. They made sure we had everything we needed and also let us know what was going on in the city and good places to eat.

By on May 16, 2018

Hyatt Place New Orleans Convention Center

881 Convention Center Blvd, New Orleans, LA 70130