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Hyatt Place New Orleans Convention Center

3.0 out of 5.0

Recent guest reviews

Excellent customer service can turn just a stay into a fantastic experience, and that's just what this team accomplished at this Hyatt Place. The front desk staff was friendly and professional and they even walked me to the elevator - how nice! The room was clean, comfortable and spacious (try a corner king!). I noticed that housekeeping was very courteous, and didn't yell, "Housekeeping" at the top of their lungs, but actually began with, "Good Morning," in a pleasant tone. Breakfast was fine and there was a great selection, but not as good as some Hyatts I've been to, though, again, the staff here were excellent - always making sure items were available, the area was clean, and that they acknowledged guests. The breakfast area is a little dull, and I wish they would add some plants, or maybe a splash of color on the walls. I enjoyed the location of this hotel because it gave me the chance to explore new restaurants and shops in the warehouse district. Also, the building is on its own block, so not right on top of neighboring buildings. Lastly, I love that they put out board games in the lobby - what a great idea! Many thanks to all the staff at this Hyatt Place for making my stay so pleasant; I've already made another reservation!

not rated higher due to gym door lock malfunction the entire stay, poor follow through by front staff. good security with key access required for elevator

We always enjoy the Hyatt Place. The rooms are comfortable and clean. The service is helpful and friendly. This location was convenient for walking into the French Quarter and the Port for a cruise.

I had a lot of fun! My room was cleaned everyday and the breakfast was excellent. Will be coming back!

Close to everything. Walking distance. Excellent choices at the breakfast buffet. Large and spacious room. Very friendly and courteous staff. Nice business center as well.

Friendly staff. Best free breakfast around. Walk to quarter, shopping, convention center

Hotel across to New Orleans Convention Center, close to city Tram and ferry to West Bank of NO. Also walking distance to iconic point: French Quarter (we walked every day to Cafe Du Monde). Staffs were very helpful, breakfast is excellent. There is always a big pot of fresh lemon&mint ice water for people to get reducing body temper with bad heat wave at NO. Very good treatment (4 hot days staying). I won"t forget and will strongly recommend this hotel to my community as well. Thanh you so much.

Great breakfasts and always well stocked. Staff were friendly and helpful. Across the street from the Convention Center and within walking distance to many points of interest. One bad experience, however, is that the night auditor made a major mistake and double billed my credit card and I am not sure even now if it has been straightened out.

Clean quiet hotel close to attractions and to major highways. Staff was very courteous and breakfast was plentiful and fresh. Located directly across the street from the Convention Center. The Pick up and Drop-off drive way was inadequate for the size and location of this major hotel.

Walking distance, airport shuttle. Alligator and Cajon music great. Breakfast great at Hotel. I am a Vermonter not use to be called Ma'am Ever see an old lady blush from embarrassment?

Firstly, the staff was wonderful here- awsm! But I just felt the hotel needed an update. The breakfast was nice and it's great that they have the 24 hr snack place, etc. The gym equipment keypads did not work, FYI. Very conveniently located to the Convention center! Literally across the street...

Stayed here for two nights, wish I could have stayed longer. Beautiful rooms, free breakfast and wifi were a big plus for me. Located near some wonderful restaurants and near the Riverwalk for some shopping. I can see myself staying here again.

Can't say enough about the staff. Every single one of them was courteous, helpful, pleasant and cheerful. It really enhanced the whole experience a lot.

We were in town for a funeral. The location is great, parking epensive ($37/day), but pretty comparible to other hotels in the area..not fair off Canal Street. Braekfast was good, fresh fruit, good juices, hot food..all good. The room was large, clean, and comfortable, except the bed was VERY firm.

We had a nice stay the hotel is close to Restaurants, Casino, Shopping Mall, and Train Station, downtown is not so far away, so you can walk if you want it

Hotel is walking distance to lots of attractions, shopping, and food. You cannot go wrong staying here whether for a night or a week.

Beautiful hotel. Excellent staff. Hot breakfast every morning. Close to French Quarters.

Secure area comfortable stay and attentive staff loved the breakfast and the room.

The staff was very friendly but the air conditioner wasn't working properly and the bathroom sink was broken and wouldn't drain.

The first day we got there the toilet wasnt clean. Someone used it and didnt flush so feces as stuck on toilet bowl. I called he desk and it took a few hours to get it clean. Other than that it was a nice stay. Comfortable rooms.

881 Convention Center Blvd New Orleans LA

Hotel highlights

  • Walking distance to Ernest N. Morial Convention Center and National World War II Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Fitness center

Located in Lower Garden District, Hyatt Place New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 3-star hotel has 170 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a fitness center. Located centrally in New Orleans, it's also close to Mercedes-Benz Superdome and Jackson Square.


Dining

At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All of Hyatt Place New Orleans Convention Center's 170 soundproofed rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect 42-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Hyatt Place New Orleans Convention Center features a fitness center, free WiFi in public areas, and 3 meeting rooms. Valet parking is offered for USD 34.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Guest reviews for Hyatt Place New Orleans Convention Center

Everyone (18) Couples (25) Business (10) Family (16) Other (3) Friends (3)
5

super customer service!

Everyone

Excellent customer service can turn just a stay into a fantastic experience, and that's just what this team accomplished at this Hyatt Place. The front desk staff was friendly and professional and they even walked me to the elevator - how nice! The room was clean, comfortable and spacious (try a corner king!). I noticed that housekeeping was very courteous, and didn't yell, "Housekeeping" at the top of their lungs, but actually began with, "Good Morning," in a pleasant tone. Breakfast was fine and there was a great selection, but not as good as some Hyatts I've been to, though, again, the staff here were excellent - always making sure items were available, the area was clean, and that they acknowledged guests. The breakfast area is a little dull, and I wish they would add some plants, or maybe a splash of color on the walls. I enjoyed the location of this hotel because it gave me the chance to explore new restaurants and shops in the warehouse district. Also, the building is on its own block, so not right on top of neighboring buildings. Lastly, I love that they put out board games in the lobby - what a great idea! Many thanks to all the staff at this Hyatt Place for making my stay so pleasant; I've already made another reservation!

By , from Washington D.C. on Mar 6, 2018

Review comment responded on Mar 7, 2018

Thank you for response

4
Everyone

not rated higher due to gym door lock malfunction the entire stay, poor follow through by front staff. good security with key access required for elevator

By on Mar 3, 2018

Review comment responded on Mar 4, 2018

Your comments are greatly appreciated

5

perfect location and hotel

Everyone

We always enjoy the Hyatt Place. The rooms are comfortable and clean. The service is helpful and friendly. This location was convenient for walking into the French Quarter and the Port for a cruise.

By on Feb 4, 2018

Review comment responded on Feb 7, 2018

Thank You for the kind comments. We look forward to your next visit

5

nice place to be! it is close to shopping!

Everyone

I had a lot of fun! My room was cleaned everyday and the breakfast was excellent. Will be coming back!

By , from Colorado Springs on Dec 30, 2017

Review comment responded on Jan 31, 2018

Thank you for your comments

4

suprise hotel

Everyone

Close to everything. Walking distance. Excellent choices at the breakfast buffet. Large and spacious room. Very friendly and courteous staff. Nice business center as well.

By , from chicago on Oct 8, 2017

5

walking distance to everything

Everyone

Friendly staff. Best free breakfast around. Walk to quarter, shopping, convention center

By , from Detroit on Sep 16, 2017

5

nice hotel close to city tram to everywhere.

Everyone

Hotel across to New Orleans Convention Center, close to city Tram and ferry to West Bank of NO. Also walking distance to iconic point: French Quarter (we walked every day to Cafe Du Monde). Staffs were very helpful, breakfast is excellent. There is always a big pot of fresh lemon&mint ice water for people to get reducing body temper with bad heat wave at NO. Very good treatment (4 hot days staying). I won"t forget and will strongly recommend this hotel to my community as well. Thanh you so much.

By , from Washington DC on Aug 27, 2017

Review comment responded on Sep 5, 2017

We greatly appreciate your five star rating and review. We are pleased that you enjoyed your stay with us. Thank you for your business and please visit us again very soon. Steve K General Manager

4

across from the convention center.

Business Travelers

Great breakfasts and always well stocked. Staff were friendly and helpful. Across the street from the Convention Center and within walking distance to many points of interest. One bad experience, however, is that the night auditor made a major mistake and double billed my credit card and I am not sure even now if it has been straightened out.

By on Aug 23, 2017

Review comment responded on Sep 5, 2017

We appreciate your review and feedback. We will check on your billing. Thank you for your business and your continued patronage of Hyatt Hotels. Steve K General Manager

4

nice hotel across the street from convention ctr.

Everyone

Clean quiet hotel close to attractions and to major highways. Staff was very courteous and breakfast was plentiful and fresh. Located directly across the street from the Convention Center. The Pick up and Drop-off drive way was inadequate for the size and location of this major hotel.

By on Aug 3, 2017

Review comment responded on Sep 5, 2017

We appreciate your review and feedback. Thank you for your business and your continued patronage of Hyatt Hotels. Steve K General Manager

5

right across from the convention center

Everyone

Walking distance, airport shuttle. Alligator and Cajon music great. Breakfast great at Hotel. I am a Vermonter not use to be called Ma'am Ever see an old lady blush from embarrassment?

By , from vermont on Jul 27, 2017

Review comment responded on Sep 5, 2017

We appreciate your five star review. Thank you for your business and please visit us again soon. Steve K General Manager