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The Old No. 77 Hotel & Chandlery

4.0 out of 5.0

Recent guest reviews

We really liked The Old No. 77 Hotel! It's location is really perfect. It's equidistant between the French Quarter and the Convention Center. It's also close to Harrah's Casino and tons of restaurants. The rooms are comfortable and cool. It's a funky hotel and very old, but nicely updated and fun. The staff was great and there's a cool little coffee shop in the lobby.

Loved the overall vibe of this place, and that they feature local art and artists. The decor and furnishings were great -- industrial with some mid-century modern. The biggest drawback was how thin the walls were. We could hear pretty much everything that went on in other rooms, in the hallway, and above us. It was so bad at night, that we had to switch rooms from the first level to the top level, so that we didn't have anyone above us. It was an upgrade, but the hotel staff was gracious enough not to charge us for the upgrade. Food at the hotel was quite good -- we had breakfast there a couple times. We also dined at Compere Lapin for dinner one night -- I thought the food was just ok, but our server was great, and even offered to comp one of the meals since my friend didn't like it much. We declined the comp, but it was great customer service. A few things that could be improved....the rooms could use some hooks for towels, coats, etc. Our first room had a bathroom sink with no hooks or rods for holding towels. It also had only one switch that turned on both the bathroom, where the toilet/shower were, as well as the adjoining area where the sink was. This meant anyone going to the bathroom at night turned on a switch that illuminated the room where others were sleeping. Not a huge thing, but kind of annoying.

Well located clean hotel with good staff. However for the same money many better New Orleans hotel rooms available.

They don't tell you everything up front they wait till you get to the hotel then they tell you the truth it's not good business you tell the person everything up front when they called the hotel

Very thin walls. My room was right next to housekeeping, and I heard everything going on. Very faulty wiring; lights and ceiling fan would turn on even when off. Close to the French Quarter and other destinations. Staff was attentive and helpful. Room was pleasent and spacious. I enjoyed my stay.

The service staff was without saying the most helpful there is. and I have stayed in many 5 star hotels

We visit N.O quite often typically spendIng 5-7 day intervals and sometimes try new places to stay. Seeing some fair press on the Old 77 we decided to stay 5 days with them. The staff was pleasant, extra emphasis on the door staff they rocked! The front desk was very accommodating and up graded our room on arrival. It's really just a standard boutique style hotel, With a warehouse loft feel to it and some emphasis on local and featured artist. Vibes very reminiscent of the small pop up style hotels you'd find in San Francisco. It has only 2 elevators that are slow and lound and it seems continuously occupied by staff. Bring a hot spot for your own wifi access, theirs isn't great as it's a all brick building surrounded by more buildings on all but the south facing direction. Note that it's a old building and you hear everything!!! People above you, in the hallways etc. In this town that means all night long so if your a light sleeper bring ear plugs,buds or xanax because we woke up off an on all week to furnish and thumps & crashes from above. For this reason we won't be returning here. It's. It for us but some may find value in it.

Good stay, needed a trash can in bathroom. I like a coffeemaker and frig in room

This hotel was not in the middle of everything but was a short walking distance to French quarters and bourbon street. Very stylish hotel with great hotel service. I would definitely recommend this hotel to anyone traveling to New Orleans.

Spradoic clanking pipes could be heard from room.

Great location and extra comfy beds! Would stay here again

I had a wonderful stay at Old No. 77. My room was beautifully arranged, loved the vintage pieces and art! Such a "homey" feeling! The lobby has a great espresso bar and bakery, with fun music playing. The restaurant Compere Lapin, is EXCEPTIONAL, every meal I had there was amazing!

i enjoyed my stay very much. the location was great. I would recommend this hotel to anyone and will certainly head back to old 77 soon.

The walls and floors are REALLY thin. If you're looking for any quite time, look elsewhere. Guests walking in the room next to us literally sounded like they were walking in our room. The staff was okay overall, but a four or five star rating is not warranted.

I am so amazed with this hotel. From the moment we arrived everything has been amazing. The lobby/coffee place is absolutely beautiful and fitting of the location. The walls are covered with art that is for sale. Nice areas to lounge in. Our room is fantastic. On the Lafayette side of the building. They have an inexpensive mini bar with absolutely everything you could need. The beds are comfortable, the decor is amazing and the room service is superb. I also love the bathroom and shower too. The housekeeping is so attentive. We asked for QTIPS and she made it her mission to get them for us. She even said if they didn't have them they would go out and buy them. We hit the jackpot with this booking and would deff return here.

We stayed in March 2017 for 4 days. It is located close to all attractions in NOLA. The staff was very helpful, especially with our luggage. Our check out was at 11:30am but our flight left at 8:10pm, fortunately the hotel let us store our bags with them. The rooms were stylish, but we didn't have a window. Also, we could hear a lot of the noises from outside our room at night and in the morning. It wasn't bothersome to us since we came in late and left early, but I can see it being a problem if anyone was a light sleeper.

Was there for a destination wedding. Then hotel was loud and dirty. In the common areas the carpet was stained and windows were not clean. Wedding hosts left a welcome basket that we received on check out. Would not recommend.

Hotel staff, although understaffed at our check-in, were happy to assist in relocating from first room assigned which was an ADA room with shower facilities that weren't the cleanest upon our arrival and entry to the room. The corridors and public spaces all looked as though they hadn't had new carpeting or a paint job in a decade. If we wouldn't have been re-located we would have cancelled the booking and found a different hotel even if it meant $ lost. In the corrected room a light fixture didn't work and the bath products were not very generous. The bath towels were not very luxurious and seemed rough. There was only one robe in the room - even after having been there 3 days and through 3 housekeeping cycles. Over the course of three days and nights the various doormen at the street door of the hotel actually opened the door only once for us.

Just a few blocks from the French quarter but quiet at night to sleep. The decor is very cool and the restaurant was fabulous!

My wife and I loved everything about this hotel! Bed was super comfy! Room was clean! Hotel staff was amazing and helpful! What more can you ask for? This place is 5 stars in my book!!! Will be staying again!

535 Tchoupitoulas Street New Orleans LA

Hotel highlights

  • Walking distance to National World War II Museum and Ernest N. Morial Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Warehouse District, The Old No. 77 Hotel & Chandlery is within a 5-minute walk of Louisiana Children's Museum and within 15 minutes of other popular attractions like Riverwalk Marketplace Shopping Center. This 167-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. Centrally located in New Orleans, the hotel is also a short walk from National World War II Museum and Audubon Aquarium of the Americas.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The Old No. 77 Hotel & Chandlery's 167 rooms are air-conditioned and provide minibars, free local calls, and ceiling fans. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Renovated in 2015, The Old No. 77 Hotel & Chandlery offers a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 40 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this historic hotel include express check-out, free newspapers, and an ATM.

Room options

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Deluxe Room, Multiple Beds, No View (Sleep Late)

King 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for The Old No. 77 Hotel & Chandlery

Everyone (34) Couples (10) Students (1)
4

cool and quaint with modern updates...

Everyone

We really liked The Old No. 77 Hotel! It's location is really perfect. It's equidistant between the French Quarter and the Convention Center. It's also close to Harrah's Casino and tons of restaurants. The rooms are comfortable and cool. It's a funky hotel and very old, but nicely updated and fun. The staff was great and there's a cool little coffee shop in the lobby.

By , from Boulder, CO on Feb 2, 2018

Review comment responded on Feb 3, 2018

Thank you so much for the great feedback!

4

great character and location!

Everyone

Loved the overall vibe of this place, and that they feature local art and artists. The decor and furnishings were great -- industrial with some mid-century modern. The biggest drawback was how thin the walls were. We could hear pretty much everything that went on in other rooms, in the hallway, and above us. It was so bad at night, that we had to switch rooms from the first level to the top level, so that we didn't have anyone above us. It was an upgrade, but the hotel staff was gracious enough not to charge us for the upgrade. Food at the hotel was quite good -- we had breakfast there a couple times. We also dined at Compere Lapin for dinner one night -- I thought the food was just ok, but our server was great, and even offered to comp one of the meals since my friend didn't like it much. We declined the comp, but it was great customer service. A few things that could be improved....the rooms could use some hooks for towels, coats, etc. Our first room had a bathroom sink with no hooks or rods for holding towels. It also had only one switch that turned on both the bathroom, where the toilet/shower were, as well as the adjoining area where the sink was. This meant anyone going to the bathroom at night turned on a switch that illuminated the room where others were sleeping. Not a huge thing, but kind of annoying.

By , from Oakland, CA on Jan 7, 2018

Review comment responded on Jan 21, 2018

Thank you so much for the amazing feedback! I apologize that you had to move rooms but I love hearing that we were able to accommodate your needs.

3

average

Students

Well located clean hotel with good staff. However for the same money many better New Orleans hotel rooms available.

By , from Warrenton, VA on Nov 28, 2017

Review comment responded on Dec 2, 2017

Thank you so much for your valued feedback. We apologize that you did not have an amazing stay with us, we can assure you that is not the norm.

3
Everyone

They don't tell you everything up front they wait till you get to the hotel then they tell you the truth it's not good business you tell the person everything up front when they called the hotel

By , from Memphis on Nov 21, 2017

Review comment responded on Nov 24, 2017

I apologize that you did not have a fantastic stay with us, I assure you that is not the norm.

4

strange quirks, nice overall.

Everyone

Very thin walls. My room was right next to housekeeping, and I heard everything going on. Very faulty wiring; lights and ceiling fan would turn on even when off. Close to the French Quarter and other destinations. Staff was attentive and helpful. Room was pleasent and spacious. I enjoyed my stay.

By on Sep 25, 2017

Review comment responded on Sep 27, 2017

Thank you so much for the wonderful feedback and review. I would like to apologize on behalf of the old building and for the experiences you had, I am so glad that this did not hinder your enjoyment of our hotel and would love to make it up to you, please come back and we will take good care of you. Have a wonderful day.

5

all ready booked for a return trip

Couples

The service staff was without saying the most helpful there is. and I have stayed in many 5 star hotels

By , from Houston, TX. on Aug 22, 2017

Review comment responded on Aug 24, 2017

Thank you so much for the wonderful feedback!

3

i gave it a go...

Everyone

We visit N.O quite often typically spendIng 5-7 day intervals and sometimes try new places to stay. Seeing some fair press on the Old 77 we decided to stay 5 days with them. The staff was pleasant, extra emphasis on the door staff they rocked! The front desk was very accommodating and up graded our room on arrival. It's really just a standard boutique style hotel, With a warehouse loft feel to it and some emphasis on local and featured artist. Vibes very reminiscent of the small pop up style hotels you'd find in San Francisco. It has only 2 elevators that are slow and lound and it seems continuously occupied by staff. Bring a hot spot for your own wifi access, theirs isn't great as it's a all brick building surrounded by more buildings on all but the south facing direction. Note that it's a old building and you hear everything!!! People above you, in the hallways etc. In this town that means all night long so if your a light sleeper bring ear plugs,buds or xanax because we woke up off an on all week to furnish and thumps & crashes from above. For this reason we won't be returning here. It's. It for us but some may find value in it.

By on Jul 16, 2017

Review comment responded on Jul 18, 2017

We appreciate you giving us a chance and we are glad that our staff was welcoming and accommodating. We appreciate all the feedback from guest and are sad to hear you won't be returning to us, we wish you all the very best in your future journeys wherever they take you.

4

great location

Everyone

Good stay, needed a trash can in bathroom. I like a coffeemaker and frig in room

By on Jul 11, 2017

Review comment responded on Jul 12, 2017

Thank you for the feedback and suggestions. I will pass them on to the appropriate departments. There should have been a trash can in the bathroom so I apologize that was not the case, I will let housekeeping know to check for that, thank you for bringing that to my attention. Hope you have a lovely summer.

5

awesome location!

Everyone

This hotel was not in the middle of everything but was a short walking distance to French quarters and bourbon street. Very stylish hotel with great hotel service. I would definitely recommend this hotel to anyone traveling to New Orleans.

By , from MO on Jul 3, 2017

Review comment responded on Jul 7, 2017

Thank you so much for the amazing feedback! We love hearing how much you enjoyed your stay.

4
Everyone

Spradoic clanking pipes could be heard from room.

By on Jul 2, 2017

Review comment responded on Jul 4, 2017

We apologize that you had some noise issues, we try our very best to make sure our guest have a wonderful stay. Thank you for the feedback and allowing us to look into this issue.