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Recent guest reviews

We stay in room 425. We love the decor and the size. During this time the hotel has very limited staff , the room could benefit from some dusting.From desk staff was welcoming and accommodating.

Hotel is awesome! Cool building and great staff. The hotel ai close enough but not in the middle of everything. That makes it perfect.

We didn’t have a great experience with this hotel. The parking is $30 a day and that’s not valet parking. The rooms do not have windows, unless you upgrade and when we was there no upgrade was available. The bar/restaurant has weird hours of operation and wasn’t ever available the entire time we stayed. Furthermore, the elevator is ran by 3 blind mice. NEVER AGAIN!!!

There’s a reason why this hotel has been in magazines. It’s phenomenal. The staff are all friendly and accommodating, the rooms are super unique and there’s small details throughout. This hotel is also just blocks away from the French Quarter and is right in the middle of the CBD so you’re close to everything. I cannot recommend this hotel highly enough, for sure will be my go to whenever I’m in New Orleans.

Great location. Nice room. Clean. Loved tge bathroom

I love the hotel it’s close the French Quarter and close to excellent restaurants.. and the staff was excellent Best customer service I’m definitely returning again

Very chic in the NOLA way, nicely renovated, a bit moldy but comfortable. Bed was great, everything was clean. No coffee machine in the room :( and none in the lobby before 7 am!!!

I loved the idea of the hotel and how IG presents it. However, my room itself was disgusting. Mold on the shower walls of the yellowed tub. Someone’s hair clip left in the bathroom and hair in the bed sheets. The carpeted room powerfully stank of mildew and mold. My allergies were immediate and I slept with my head under the covers to try to not inhale anything more than I had to. Immediately dressed and left in the AM and didn’t come back until I had to and immediately went to sleep, repeat. The check in desk ladies were polite but working in customer service myself, I could tell they didn’t want to be there but that didn’t bother me. The valet guys were great and the bar staff was perfect. I was so let down and am sad to say I’ll never return and regret booking there without asking unnecessarily specific questions beforehand.

Really great location close to French Quarter, Convention area many really great restaurants.

Great location, attentive staff, huge rooms, and smelled nice and clean! Can’t wait to come back.

No outlet in the bathroom for hairdryer. No tub to soak my sore feet from waking all day. Room did have a romantic feel.

Our reservation was for a room with a king bed. The room we checked in to was had a queen bed. Upon bringing this to the front desk, there was no effort in correcting the room situation. Given that we had prepaid for the hotel reservation via Orbitz, we were not offered any compensation for the smaller room. The room was visibly dirty, especially underneath furniture, which you can see. Shower had mildew and limescale. Very disappointing.

Very unique in style and energy. Beautifully decorated.

location fantastic, chic and different - converted warehouse, wood flooring and brick walls, some rooms without windows or windows facing windows but with charm like in Amsterdam MAX BROWN - near Renaissance, Marriott Res Inn and Courtyard and Hilton and Windsor and all the Warehouse district restaurants - Emeril, Meril, GW Fin, Cochon and more and Harrah's and the RiverOutlets - Beignets too - can walk to French Quarter

it is a unique , hip and trendy place -- the window is small in some rooms and they just face another window but the interior is exposed brick and walls with art work by NOCA students - and hardwood floors - the beds are comfortable and it has uniquely retro designed furnishings housing a mini fridge and safe very cleverly. The only minor problem is that they should have some area carpeting in the upper floors as exposed hardwood floors when walked upon at night does creak - As I am a sound sleeper I didn't notice at fur==

The one thing that would be great is a coffee machine in the room as a convenience.

Very unique! Very clean! Loved the location, walking distance was right in the middle of everything we like in New Orleans!!

Tchoupitoulas Street New Orleans LA

Hotel highlights

  • Walking distance to Harrah's New Orleans Casino and Canal Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Central Business District, The Old No. 77 Hotel & Chandlery is within a 5-minute walk of popular attractions such as Harrah's New Orleans Casino and Louisiana Children's Museum. This 167-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 10:30 AM to 1:00 PM.


Rooms

All 167 rooms provide minibars, free local calls, and ceiling fans. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

Guests of The Old No. 77 Hotel & Chandlery enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Self parking is available for USD 30.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this historic hotel include free newspapers, laundry facilities, and a vending machine.

Room options

Room, 1 Double Bed (Wayfarer)

1 Double Bed | Sleeps 2

Premium Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds (Wayfarer)

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for The Old No. 77 Hotel & Chandlery

Everyone (35) Couples (18) Family (13)
4
Family

We stay in room 425. We love the decor and the size. During this time the hotel has very limited staff , the room could benefit from some dusting.From desk staff was welcoming and accommodating.

By on Dec 26, 2020

Review comment responded on Dec 26, 2020

I'm glad you enjoyed your stay in our suite! Thanks for the review.

5
Family Family

Hotel is awesome! Cool building and great staff. The hotel ai close enough but not in the middle of everything. That makes it perfect.

By on Dec 23, 2020

Review comment responded on Dec 24, 2020

Thanks so much for taking the time to leave a review!

2
Family

We didn’t have a great experience with this hotel. The parking is $30 a day and that’s not valet parking. The rooms do not have windows, unless you upgrade and when we was there no upgrade was available. The bar/restaurant has weird hours of operation and wasn’t ever available the entire time we stayed. Furthermore, the elevator is ran by 3 blind mice. NEVER AGAIN!!!

By , from San Diego, CA on Dec 21, 2020

Review comment responded on Dec 22, 2020

Hey Ava, I am sorry you didn't enjoy your experience with us. Due to the coronavirus many operations at the hotel have had to change for the safety of our guests and staff. I hope you at least enjoyed the city of New Orleans.

5
Partner Couples

There’s a reason why this hotel has been in magazines. It’s phenomenal. The staff are all friendly and accommodating, the rooms are super unique and there’s small details throughout. This hotel is also just blocks away from the French Quarter and is right in the middle of the CBD so you’re close to everything. I cannot recommend this hotel highly enough, for sure will be my go to whenever I’m in New Orleans.

By , from Orlando, FL on Nov 20, 2020

Review comment responded on Nov 21, 2020

Thank you so much for your kind words Nick! Hope to see you again soon!

5
Family

Great location. Nice room. Clean. Loved tge bathroom

By , from Los Angeles on Oct 19, 2020

Review comment responded on Oct 19, 2020

Thanks for staying with us Oscar! See us again soon.

5
Everyone

I love the hotel it’s close the French Quarter and close to excellent restaurants.. and the staff was excellent Best customer service I’m definitely returning again

By on Sep 22, 2020

Review comment responded on Sep 23, 2020

I am glad you enjoyed your stay. Thank you for the great review! See ya again soon!

4
Partner Couples

Very chic in the NOLA way, nicely renovated, a bit moldy but comfortable. Bed was great, everything was clean. No coffee machine in the room :( and none in the lobby before 7 am!!!

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for your valued feedback!

1
Friends

I loved the idea of the hotel and how IG presents it. However, my room itself was disgusting. Mold on the shower walls of the yellowed tub. Someone’s hair clip left in the bathroom and hair in the bed sheets. The carpeted room powerfully stank of mildew and mold. My allergies were immediate and I slept with my head under the covers to try to not inhale anything more than I had to. Immediately dressed and left in the AM and didn’t come back until I had to and immediately went to sleep, repeat. The check in desk ladies were polite but working in customer service myself, I could tell they didn’t want to be there but that didn’t bother me. The valet guys were great and the bar staff was perfect. I was so let down and am sad to say I’ll never return and regret booking there without asking unnecessarily specific questions beforehand.

By on Feb 19, 2020

Review comment responded on Feb 19, 2020

Hello, We would like to apologize for your experience at our hotel. We’re sorry to hear you had an uncomfortable stay. It’s important to us that our guests are more than satisfied. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to me directly. Kindly, Latasha J.

5
Partner Couples

Really great location close to French Quarter, Convention area many really great restaurants.

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thanks for your great feedback!

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 15, 2020

Thank you for the great feedback! We hope to have you visit us again in the future!

The Old No. 77 Hotel & Chandlery

535 Tchoupitoulas Street, New Orleans, LA 70130
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