I love it
ok
Staff was very empathetic and helpful. The grounds are moist and unclean. The carpets are old and musty. We had to change rooms over FIVE TIMES! Stained sheets and what loooked like blood on a pillow in just one of the rooms. Security accompanied my husband to check rooms after the 3rd one and even he agreed and backed up everything. Management was also in agreement after the documentation and agreed immediately to a full refund. The were very responsive and quick to help. We finofound one room that wasn’t COMPLETELY gross and checked out the very next morning. Staff great but hotel needs to be completely gutted!
The property exceeded my expectations from the staff to the security guard. Everyone was very helpful, nice and accommodating. The property was very clean and updated with nice decor. The rooms were very nice as well and updated- a plus. I would stay here again on my next visit.
Nice area loved the roof top pool highly recommend
The pool was extremely hot couldn’t even cool down in the water had to be about 85 degrees. I booked a city view with king bed and ended up on the other side and a connecting room which was not upgraded like the other rooms. When I asked front desk they said no upgrades everything sold out. City view is parking lot views mostly. Would not go back ever!!
We had a nice stay. It was convenient for a walk to our concert. It was quiet, clean, and the bed was comfortable. We’ll stay there again in the future.
Eatery and coffee shop on ground felt safe. Note pay to park daily but worth it.
The pool was gorgeous but you could not get a drink at all on the property during the day. There were rarely towels and toilet paper near the pool. It was difficult to communicate w staff and seemed they did not communicate amongst each other also
The newly renovated rooms were really nice. They are still in mid-construction so there is some noise, but it didn't bother me. Beds were super comfortable! walkable to Bourbon Street. Very friendly staff!
Location, friendly staff, and rooms Clean & comfortable
This hotel had it all! Amazing restaurant, nice room with a beautiful view of the city, and a roof top pool! The staff were fantastic! My family truly enjoyed our stay! ❤️
I liked that the hotel was in a safe area. There was security for safety. The bathroom could have been cleaner. It was quiet and the beds were comfortable
Friendly family environment
Loved the location, wish my parking was included with the room
The staff was super friendly. We arrived early and were immediately checked into a room. Beautiful balcony view of the city, Superdome and sunset. The room was super clean, plenty of toiletries, no noise and comfortable. The pool and gym was a plus. Quick elevator too. Easy access to the French Quarter, Canal St, $3 streetcar day pass, walking distance to everything. Great deal!!!
My room had roaches.
Located in New Orleans Central Business District, Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel is within a 10-minute walk of popular sights such as Canal Street and Caesars Superdome. This 292-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.
In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, refrigerators, and microwaves.
Guests staying at Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for USD 40.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.
I love it
ok
Thank you for the great feedback!
Staff was very empathetic and helpful. The grounds are moist and unclean. The carpets are old and musty. We had to change rooms over FIVE TIMES! Stained sheets and what loooked like blood on a pillow in just one of the rooms. Security accompanied my husband to check rooms after the 3rd one and even he agreed and backed up everything. Management was also in agreement after the documentation and agreed immediately to a full refund. The were very responsive and quick to help. We finofound one room that wasn’t COMPLETELY gross and checked out the very next morning. Staff great but hotel needs to be completely gutted!
We apologize that you did not have amazing stay with us, I assure you that is not the norm.
The property exceeded my expectations from the staff to the security guard. Everyone was very helpful, nice and accommodating. The property was very clean and updated with nice decor. The rooms were very nice as well and updated- a plus. I would stay here again on my next visit.
Thank you for the great feedback!
Nice area loved the roof top pool highly recommend
Thank you for the great feedback!
The pool was extremely hot couldn’t even cool down in the water had to be about 85 degrees. I booked a city view with king bed and ended up on the other side and a connecting room which was not upgraded like the other rooms. When I asked front desk they said no upgrades everything sold out. City view is parking lot views mostly. Would not go back ever!!
We apologize that you did not have an amazing stay with us, I assure you that is not the norm.
We had a nice stay. It was convenient for a walk to our concert. It was quiet, clean, and the bed was comfortable. We’ll stay there again in the future.
Thank you for the great feedback!
Thank you for the great feedback!
Eatery and coffee shop on ground felt safe. Note pay to park daily but worth it.
Thank you for the great feedback!
The pool was gorgeous but you could not get a drink at all on the property during the day. There were rarely towels and toilet paper near the pool. It was difficult to communicate w staff and seemed they did not communicate amongst each other also
Thank you for the valued feedback. We apologize that you did not have an amazing stay with us, I assure you that is not the norm.
Thank you for the great feedback!