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Holiday Inn New Orleans - Downtown Superdome

3.5 out of 5.0

Recent guest reviews

It's a very nice hotel. The staff was nice. The rooms were comfortable. Nice mattress nice comforters and pillows bathroom was nice and clean. I like that they had a refrigerator and microwave in the room. They have a Keurig machine for coffee. The view was beautiful. Nice buffet for breakfast. I did not like the fact that I had to pay for parking and breakfast. Overall nice hotel and in walking distance from Bourbon Street.

The hotel was clean, the staff were amazing. If you don't like to be directly in the mix of things this is your hotel because it's away from the night life, but still within walking distance.

Checked into hotel and had a late business meeting. I knew I could sleep in the next morning so I settled in for a good night sleep. Unfortunately the clock alarm went off at 4a. The guest should not have to check the clock alarm. The housekeeping staff should make sure these alarms are off when they make up the room. I had to turn the light on to figure out how to disengage the alarm. Then could not get back to sleep. Very disappointing.

Being on the 14th floor with a balcony you have a beautiful view of the city at night.Air conditioner can get very cold. And you don't need a rental car if you like to walk you are in the middle of everything

Perfect place for a visit to New Orleans, with extremely helpful staff. Safe and secure hotel with nice out door pool terrace.

Nice big rooms, friendly and helpful staff, casual bar off lobby and convenient restaurant. Location is great if you want to be close to the french quarter without being right in it. Right on streetcar line which is great to get around the city.

Great location. Fantastic staff and clean, nice rooms. Rooftop pool is also really cool.

Holiday Inn Super Dome was a good hotel with great staff, very helpful in planning my tours & things to do..Short cab ride to French Quarters or a nice 20 minute walk. The hotel was in a good location off the strip in a quiet area, would definitely stay there again.

my hotel was just beautiful and delight, clean , organized, the staff was so polite , the room was so big with a balcony to the view outside the pool

Walking distance to everything. Very safe. Looking forward to my next trip down to stay here again

Walking distance from everything downtown. From Burbon street, Harrahs, canal street to the Superdome. You can take the street car to City park. Lots of restaurants. Most Uber rides are under $7 if you dont want to walk

Our family take a little walk to the French quarter and visit the Jackson Square during Christmas Eve, and it was great! This hotel provides a great location to access nearby attractions by walking!

Overall, staying here was great! Good location. French quarter is walking distance. Everything was accessible.

Nice hotel, great staff!... Accommendated the entire family for a last minute switch to host our family reunion. Enjoyed ourselves, Thanks to the entire Holiday Inn Superdome staff!!!

The staff made our stay as comfortable as possible.

Good value, clean, convenient, fitness, reliable internet internet connection

The hotel was clean and everyone from front desk to concierge and housekeeping were so friendly and helpful. I'd definitely stay again. The only downside was the construction on a building next door. The pounding and the jackhammers started at about 7 AM.

Great staff, spacious, clean, tastefully decorated room, and a great price all converge to make this spot a winner--that is, if you don't mind doing a little bit of walking to get to NOLA's main sites (or if you have a car/take taxis). The hotel is hip, with a balcony attached to all room's (we had a great view), and there's a fridge and microwave, too. I really liked the overall experience and had no complaints. Would I stay there again or recommend a friend of family member stay? In a heartbeat! Feels like a fancy more expensive spot!

Day 1 - The room had a very musty odor. When my friend and I notified the front desk, we were told that housekeeping would be sent and we would be moved to another room. After waiting for housekeeping to arrive for about 20 minutes we called back and were told we need to come to the front desk and pick up our keys to the new room no assistance was provided. No apology, no explanation or validation was given. We left an item in the other room and was told we had to come down from the 16th floor to get the old key, get the item on the 11th floor, return the key to the lobby on the 1st and track back to the new room on the 16th floor. We asked if staff would get the item and flat out told no. Day two - We asked for face towels and no one ever came. We ended up catching housekeeping in the hall and although at the time, the housekeeper had no face towels at the time, the guy managed to find us enough towels to last the remainder of the trip :). After checking out and being told I had a zero balance, I checked my credit card account to find a $90 pending hotel charge. I called the Hotel Number and the phone number was not operational, I called the Corporate Office and they confirmed twice that the number was not working and said they would send a message for me to be contacted within 48 hours, at 24 hours now, I hope a get a return call back.

absolutely loved the hotel atmosphere and the room was nice

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room

Queen 1 | Full 1 | Sleeps 2

Guest reviews for Holiday Inn New Orleans - Downtown Superdome

Everyone (14) Couples (37) Business (17) Family (20) Friends (24) Other (16)
4

very nice

Everyone

It's a very nice hotel. The staff was nice. The rooms were comfortable. Nice mattress nice comforters and pillows bathroom was nice and clean. I like that they had a refrigerator and microwave in the room. They have a Keurig machine for coffee. The view was beautiful. Nice buffet for breakfast. I did not like the fact that I had to pay for parking and breakfast. Overall nice hotel and in walking distance from Bourbon Street.

By , from Indiana on Sep 18, 2017

4
Everyone

The hotel was clean, the staff were amazing. If you don't like to be directly in the mix of things this is your hotel because it's away from the night life, but still within walking distance.

By , from Hartford, CT on Sep 5, 2017

Review comment responded on Sep 13, 2017

We're so pleased you enjoyed our dedication to cleanliness and service, as well as our great location! We're certainly close enough to the action to stay involved, but far enough away to relax. Please come back to see us again soon!

2

turn off clock alarms

Everyone

Checked into hotel and had a late business meeting. I knew I could sleep in the next morning so I settled in for a good night sleep. Unfortunately the clock alarm went off at 4a. The guest should not have to check the clock alarm. The housekeeping staff should make sure these alarms are off when they make up the room. I had to turn the light on to figure out how to disengage the alarm. Then could not get back to sleep. Very disappointing.

By , from Pittsburgh on Aug 26, 2017

Review comment responded on Aug 31, 2017

We deeply regret this disappointing experience and will certainly utilize your feedback to avoid this issue in the future. Thank you kindly for your business and for bringing this concern to our attention. We welcome the opportunity to serve you again and make up for this poor representation of our hotel.

4
Everyone

Being on the 14th floor with a balcony you have a beautiful view of the city at night.Air conditioner can get very cold. And you don't need a rental car if you like to walk you are in the middle of everything

By , from Fredericksburg Va on Jul 21, 2017

Review comment responded on Jul 27, 2017

We greatly appreciate you recognizing our spectacular views and convenient location in the heart of downtown! Our dedicated team hopes to serve you again soon!

4

great location

Everyone

Perfect place for a visit to New Orleans, with extremely helpful staff. Safe and secure hotel with nice out door pool terrace.

By , from Rochester, NY on May 24, 2017

Review comment responded on Jun 1, 2017

Thank you kindly for acknowledging our value, dedication to cleanliness, and heartfelt service! We're so pleased you enjoyed our convenient location and beautiful pool deck. Please come back to see us again soon!

4

good hotel in cbd

Everyone

Nice big rooms, friendly and helpful staff, casual bar off lobby and convenient restaurant. Location is great if you want to be close to the french quarter without being right in it. Right on streetcar line which is great to get around the city.

By , from wisconsin on Apr 20, 2017

Review comment responded on Apr 25, 2017

Thank you kindly for recognizing our comfortable rooms, dedicated team, convenient amenities, and great location in the heart of downtown! We truly value your business and hope to serve you again soon!

5
Everyone

Great location. Fantastic staff and clean, nice rooms. Rooftop pool is also really cool.

By on Mar 26, 2017

Review comment responded on Mar 30, 2017

We're so pleased you enjoyed our heartfelt service, dedication to cleanliness and comfort, and refreshing swimming pool! Thank you kindly for your business, we hope to serve you again in the future!

5

weekend getaway.

Everyone

Holiday Inn Super Dome was a good hotel with great staff, very helpful in planning my tours & things to do..Short cab ride to French Quarters or a nice 20 minute walk. The hotel was in a good location off the strip in a quiet area, would definitely stay there again.

By , from Chicago on Mar 24, 2017

Review comment responded on Mar 30, 2017

We greatly appreciate you taking the time to recognize our wonderful staff and great location in the heart of downtown! We're honored to have earned your loyalty and look forward to serving you again!

5

hotel is close by attractions

Everyone

my hotel was just beautiful and delight, clean , organized, the staff was so polite , the room was so big with a balcony to the view outside the pool

By , from new york NY on Mar 8, 2017

Review comment responded on Mar 10, 2017

Thank you kindly for taking the time to share such wonderful comments! Guest recognition is the greatest reward for our efforts, and you are truly at the heart of our service.We truly value your business and hope to serve you again soon!

5

conveinence, value, very pleasant.

Everyone

Walking distance to everything. Very safe. Looking forward to my next trip down to stay here again

By on Feb 12, 2017

Review comment responded on Feb 15, 2017

Thank you kindly for acknowledging our value, convenient location, and dedication to safety! It's wonderful to see you enjoyed your stay and we truly look forward to serving you again!