The room key code did not work. The call center was not able to contact the property manager and were sent to an inferior building and room that was cheaper than the one that we had paid for. We accepted under the premise that Hosteeva would make this right contacting us within 48 hours. This was 6 days ago. We wasted precious time in New Orleans. Poor Customer Service.
We attended a concert at the Saenger Theatre, and it was very convenient. Only about a three to four minute walk. The room was very clean. There's no front desk, so communication was limited. I did have to call a few times to get info on check in and check out. Overall, it was a very pleasant stay. I would stay here again.
Couldn’t complain but no front desk was worst part
Clean, extremely easy check in. Great location. Would book again.
The property was close to self parking, common areas were clean, condo itself was very nice. We wish there was just more than one mirror (only one in bathroom) as two females getting ready took longer than expected. Also, bathroom floor needed to be cleaned better. There was a ball of hair that didn't belong to either of us in plain sight. Other than that everything else was fine :)
Location perfect in CBD, very new and clean place
The apartment is roomy and comfortable, and is close to Canal and Bourbon streets. The blinds are light (no black-outs) so it gets a lot of light. Check-in a litlle bit confusing but the help-center worked the issue out rapidly.
Very nice apt/suite in CBD, fairly close to everything. Entrance code to the building was not texted to us, and beware, GPS drops you off on the SIDE, entrance is around the corner. Not a big deal but after an 8-hour drive & not expecting a vacant street it was a little weird. The building has no people manning it, no front desk or anything so you have to have the code to get in. We had been texted a code for the room, but not the building, and cell service was spotty, but we got it worked out just fine. Our 6th Floor room was clean and neat. A weird, paint or lacquer-type smell was fairly pervasive, but not overpowering and you got to ignore it pretty quickly. Everything was very clean and neat. Nice TV, kitchen and appliances - even a dishwasher, washer & dryer. All very new. Fully stocked with glasses, dishes, utensils, dishwashing soap, even a spice rack! We were very pleased to find a coffee maker, coffee, sugar & cream & coffee filters had been provided, and aside from our water glasses we only used coffee cups. Bathroom had a large tub but i would caution, it's a very tall tub, there is NO SAFETY RAIL OR TUB MAT & is VERY SLIPPERY! I slipped and hurt my knee very badly because there was no friction & nothing to grab on to. The sheets and bed had a VERY strong mold / musty smell like they were put on damp. We put up with it for the first 2 nights but finally had to wash them, it was very off-putting. Also there is NO FREE PARKING, cost over 60 dollars to park
Located in New Orleans Central Business District, Luxury Condos in California Building by Hosteeva is within a 5-minute walk of Canal Street and within 15 minutes of other popular attractions like Caesars Superdome. This 3.5-star aparthotel has 53 guestrooms and offers free in-room WiFi, a gym, and a rooftop terrace.
Each apartment is individually decorated and features a kitchen and space to spread out with a living room and a dining area. A flat-screen TV comes with satellite channels and Netflix, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan.
Guests staying at Luxury Condos in California Building by Hosteeva enjoy a gym, a rooftop terrace, and free WiFi in public areas. Staff members can help with accommodation requests, and provide luggage storage.
The room key code did not work. The call center was not able to contact the property manager and were sent to an inferior building and room that was cheaper than the one that we had paid for. We accepted under the premise that Hosteeva would make this right contacting us within 48 hours. This was 6 days ago. We wasted precious time in New Orleans. Poor Customer Service.
Dear guest, we are delighted to have hosted you and are sorry at the same time for not having been able to meet your expectations in full. As per our records, our manager has already reached out to you and took care of everything. We hope you'll give us another try for a much better experience.
Thank you, Justace, for choosing Hosteeva! It's been great to have you! Looking forward to hosting you again for another amazing experience!
Thank you, we'd appreciate if you could provide us more details about your experience. We look forward to welcoming you again!
We attended a concert at the Saenger Theatre, and it was very convenient. Only about a three to four minute walk. The room was very clean. There's no front desk, so communication was limited. I did have to call a few times to get info on check in and check out. Overall, it was a very pleasant stay. I would stay here again.
Dear guest, thanks a lot for your feedback. We're happy to know you enjoyed your stay. Look forward to hosting you again!
Couldn’t complain but no front desk was worst part
Thank you for your comment. We provide digital locks for all the rooms to make your access easy and less time-consuming. Here is why there is no front desk.
Thank you for rating us. Come back soon :)
Thank you
Clean, extremely easy check in. Great location. Would book again.
Thank you, Kevin. Come back soon :)
The property was close to self parking, common areas were clean, condo itself was very nice. We wish there was just more than one mirror (only one in bathroom) as two females getting ready took longer than expected. Also, bathroom floor needed to be cleaned better. There was a ball of hair that didn't belong to either of us in plain sight. Other than that everything else was fine :)
Dear Guest, Thank you for your feedback. We are so happy you enjoyed the unit and we are definitely working on adding more mirrors in the units to ensure that our guests find it comfortable to get ready. We hope that when you have another girls' trip, you'll stay with Hosteeva.
We are delighted to have hosted you and are sorry at the same time for not having been able to meet your expectations in full. You may rest assured that I will forward your comments to the respective division to be addressed accordingly. Meanwhile, we will look forward to another opportunity to host you and to accommodate your needs to the best of our ability.