Hyatt House New Orleans/Downtown

3.5 star property

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Dinner served
Outdoor pool
Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Smoothie King Center
    ‪8 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hyatt House New Orleans/Downtown is within a 5-minute walk of Caesars Superdome and within 15 minutes of other popular attractions like Canal Street. This 194-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Caesars Superdome - 5 min walk - 0.3 miles
  • Smoothie King Center - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 16 min walk - 0.9 miles

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Caesar’s Legends Club - ‬4 min walk
  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk

About this property

Hyatt House New Orleans/Downtown

At Hyatt House New Orleans/Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

Is free cancellation available at Hyatt House New Orleans/Downtown?

Hyatt House New Orleans/Downtown provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt House New Orleans/Downtown?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Hyatt House New Orleans/Downtown on Mar 22, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hyatt House New Orleans/Downtown?

This hotel is situated in New Orleans Central Business District, just steps from Caesars Superdome, and within a 10-minute walk of Canal Street and Smoothie King Center. You'll also find Bourbon Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Hyatt House New Orleans/Downtown?

No, there isn't parking at this hotel.

Does Hyatt House New Orleans/Downtown have a casino?

No, Hyatt House New Orleans/Downtown doesn't have a casino.

Is there an indoor pool at Hyatt House New Orleans/Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hyatt House New Orleans/Downtown?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hyatt House New Orleans/Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt House New Orleans/Downtown have a restaurant with a breakfast menu?

Yes, Hyatt House New Orleans/Downtown serves free self-serve breakfast at H Bar each morning.

Will Hyatt House New Orleans/Downtown allow pets to stay free of charge?

No, pets aren't allowed at Hyatt House New Orleans/Downtown.

Are there connecting rooms at Hyatt House New Orleans/Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt House New Orleans/Downtown?

The closest major airport to Hyatt House New Orleans/Downtown is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.6 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hyatt House New Orleans/Downtown?

No, you won't find guestrooms with balconies at Hyatt House New Orleans/Downtown.

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1062 out of 1375 reviews
Rating 8 - Good. 216 out of 1375 reviews
Rating 6 - Okay. 61 out of 1375 reviews
Rating 4 - Poor. 19 out of 1375 reviews
Rating 2 - Terrible. 17 out of 1375 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Micah

Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very safe, very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best parts were the breakfast and the quality/cleanliness of the bed. The "free" wifi was very slow. The staff misplaced one of my packages that was mailed in advance and they almost got argumentative trying to track it down until a manager happened to intervene the following day. He knew where the package was, as it turns out. Parking is super expensive ($47/day) which they didn't warn about in advance. Security outside/around the hotel was sketchy. The breakfast was outstanding! Omelettes made to order!
Stayed 3 nights in Dec 2025

10/10 Excellent

Adela

Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were the best park of the experience for us :)
Stayed 7 nights in Oct 2025

10/10 Excellent

Cheryl, Federal Way

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Corrine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was spotless and the staff was fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

CARMEN

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place entrance can be better for when it’s large events
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Clean room, great view of the city, location to smoothie king center.
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room & friendly staff! We were there for a concert at the Smoothie King Center and it was the perfect location for walking to and from the concert
Stayed 1 night in Dec 2025

10/10 Excellent

Tasheanda

Stayed 1 night in Nov 2025

10/10 Excellent

charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless, and the food was 5-star!
Stayed 1 night in Dec 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities
It was good
Stayed 1 night in Dec 2025

2/10 Terrible

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had a medical emergency and had to cancel and the hotel and expedia still charged me even after I called both and explained that I couldn’t travel they were rude and not understanding at all highly disappointed and will never stay at this hotel again should have been an easy decision to refund me my money being that I had a medical emergency and absolutely could not travel.
Stayed 2 nights in Nov 2025

6/10 Okay

Carol

Everything
Stayed 2 nights in Nov 2025

10/10 Excellent

PAOLA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious. Breakfast was good. Front desk staff very helpful and nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Talaysha

Stayed 1 night in Nov 2025

10/10 Excellent

Meredith

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and great view...
Stayed 2 nights in Nov 2025

4/10 Poor

Tallie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until we checked out. I forgot my dress in the closet. I called and they said it wasn’t found. I know I left it there without a doubt.
Stayed 2 nights in Nov 2025

10/10 Excellent

Regina

Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Friendly staff, complimentary breakfast and convenient parking garage nearby
Stayed 1 night in Nov 2025