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Hyatt House New Orleans/Downtown

3.5 out of 5.0

Recent guest reviews

This hotel was great. Very accommodating and aimed to please. Would stay here again.

Conveniently short Walking distance to attractions was great

Excellent hotel...everything about it is awesome, location, cleanliness, such a modern hotel

The room was very nice. Dining room was very clean. Breakfast was good. Parking was ridiculous and expensive.

The front desk representative at the Hyatt House was excellent. Helpful, patient and caring about the questions being made by us, the tourist. The breakfast, the room, the location were excellent. Well be back.

The Staff and Room were excellent. The elevator going to 1st level was malfunctioning for 2 days of my six

Friendly,helpful staff, wonderful rooms. Good location,think parking should have a better rate for guests

The helpfulness of the staff. The cleaniless of the building and the quick response received from staff.

Rooms was very clean and spacious staff were very friendly and helpful and breakfast was great

Very professional hotel. The only bad thing is their parking situation. It’s going to run you at least $25 to park at an offsite garage or $42 for valet parking PER day.

The best continental breakfast ever! We arrived in town 4 hours before check in and were still able to check in to our room and even switch our room from one king to two queens without eye rolls or complication! Thanks for the smooth transition Hyatt!

The hotel was within walking distance of a fantastic breakfast and lunch spot, and the staff was exceptionally good.

Convenient to the action. Staff was friendly. We definitely felt welcomed. Comfortable bed. Breakfast bar excellent. Great view of New Orleans skyline from the bar, especially at night. We will stay there again for sure!

Everything was ok up until our check out date. Housekeeping kept trying to force there way into it room to do I don't know what!!! We put the DO NOT DISTURB SIGN outside the door and check out is not until 12 NOON. they came to our door thre times, the fittest time was around 10:30AM. WOKE US UP!!! When we left out of the room, I confronted one of the staff that was cleaning the room next door to us about the matter, and she looked at me with a "I do not give a care look", and had the nerve to respond... saying "Me speak no English!!!" My husband an addressed the rude Woman by speaking in Spanish and that's when she wanted to Google and say oh oh oh oh and answered his question. I informed the lady working the front desk about it, and the young lady signed me up to start receiving hotel points. Honestly, that didn't do it for me because whose to say I want to stay at another Hyatt Hotel. We then had trouble with the gentlemen bringing our vehicle to us, they were taking a lengthy amount of time. I got the parking decal and went to the front desk. The young lady was kind enough to remove the parking charges due to the issues we experienced before we checked out, and the length of time taken to receive our vehicle. The front desk clerk informed me that the manager would call me. She took down my name and telephone number, but of course I never received a telephone call from the manager.

Went above and beyond to help me get parked and checked in safely after arriving late at night!

Great hotel close to auperdome. Small but perfect hotel. Staff was friendly. 24hr room service was great! Would def recommend.

Great room Few minor things were not up to par but still a great place Bathroom lock didn’t work, bathroom sink was loose and pool was very dirty. Those were minor problems that didn’t affect our stay, the room was awesome and staff was great

Very spacious and clean. Great location. Close to the Super Dome and minutes away from the quarter. The hot breakfast was great and everyone was friendly. Will be back

Hotel highlights

  • Walking distance to Mercedes-Benz Superdome and Smoothie King Center
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Central Business District, Hyatt House New Orleans/Downtown is within a 10-minute walk of popular sights such as Mercedes-Benz Superdome and Smoothie King Center. This 194-room, 3.5-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free hot/cold buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with satellite channels. Beds sport down comforters and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Hyatt House New Orleans/Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

One King ADA Suite with shower

King 1 | Sleeps 4

High Floor Studio King Suite

King 1 | Sleeps 4

ADA Room Two Queens with Tub

Queen 2 | Sleeps 4

One Bedroom Suite Two Queens

Queen 2 | Sleeps 6

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (42) Couples (3) Family (7)
5
Everyone

By on May 18, 2019

Review comment responded on May 20, 2019

Thank you for 5 stars!

5
Friends

This hotel was great. Very accommodating and aimed to please. Would stay here again.

By on Apr 25, 2019

Review comment responded on Apr 26, 2019

Thank you so much, Val!

5
Partner Couples

Conveniently short Walking distance to attractions was great

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Thanks for the kind comments!

5
Everyone

Excellent hotel...everything about it is awesome, location, cleanliness, such a modern hotel

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

Thank you so much for the positive feedback, Mike!

4
Families

The room was very nice. Dining room was very clean. Breakfast was good. Parking was ridiculous and expensive.

By on Apr 20, 2019

Review comment responded on Apr 22, 2019

Thank you for your kind review!

5
Partner Couples

The front desk representative at the Hyatt House was excellent. Helpful, patient and caring about the questions being made by us, the tourist. The breakfast, the room, the location were excellent. Well be back.

By on Apr 16, 2019

Review comment responded on Apr 17, 2019

Thank you so much for the positive feedback!

5
Families Friends Families

The Staff and Room were excellent. The elevator going to 1st level was malfunctioning for 2 days of my six

By on Apr 13, 2019

Review comment responded on Apr 14, 2019

Thank you for 5 stars!

5
Friends Families

Friendly,helpful staff, wonderful rooms. Good location,think parking should have a better rate for guests

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

We're so happy that you enjoyed!

5
Friends

The helpfulness of the staff. The cleaniless of the building and the quick response received from staff.

By on Mar 27, 2019

Review comment responded on Mar 27, 2019

Thanks for the kind comments!

5
Families

Rooms was very clean and spacious staff were very friendly and helpful and breakfast was great

By on Mar 13, 2019

Review comment responded on Mar 13, 2019

We're so happy to hear it!

Hyatt House New Orleans/Downtown

1250 Poydras St, New Orleans, LA 70113