Hyatt House New Orleans/Downtown

3.5 star property
Hotel with an outdoor pool, 3-minute walk to Caesars Superdome

Choose dates to view prices

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor pool
Dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Smoothie King Center
    ‪8 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 715 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 715 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 590 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • City view

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room One King Bed High Floor

9.4 out of 10
Exceptional
(24 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Two Queens High Floor

9.2 out of 10
Wonderful
(19 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

High Floor Studio King Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Room One King Bed

9.6 out of 10
Exceptional
(108 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

Room Two Queens

9.4 out of 10
Exceptional
(69 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

Studio King Suite

9.6 out of 10
Exceptional
(34 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(16 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hyatt House New Orleans/Downtown is within a 5-minute walk of Caesars Superdome and within 15 minutes of other popular attractions like Canal Street. This 194-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Caesars Superdome - 5 min walk - 0.3 miles
  • Smoothie King Center - 8 min walk - 0.5 miles
  • Canal Street - 8 min walk - 0.5 miles
  • Bourbon Street - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 16 min walk - 0.9 miles

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Caesar’s Legends Club - ‬4 min walk
  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with an outdoor pool, 3-minute walk to Caesars Superdome
At Hyatt House New Orleans/Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

Is free cancellation available at Hyatt House New Orleans/Downtown?

Hyatt House New Orleans/Downtown provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt House New Orleans/Downtown?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Hyatt House New Orleans/Downtown on Feb 10, 2026 start from $144.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hyatt House New Orleans/Downtown?

This hotel is situated in New Orleans Central Business District, just steps from Caesars Superdome, and within a 10-minute walk of Canal Street and Smoothie King Center. You'll also find Bourbon Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Hyatt House New Orleans/Downtown?

No, this hotel doesn't offer parking.

Does Hyatt House New Orleans/Downtown have a casino?

No, Hyatt House New Orleans/Downtown doesn't have a casino.

Is there an indoor pool at Hyatt House New Orleans/Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt House New Orleans/Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hyatt House New Orleans/Downtown?

No, this hotel doesn't have a spa tub.

Does Hyatt House New Orleans/Downtown have a restaurant with a breakfast menu?

Yes, Hyatt House New Orleans/Downtown serves free self-serve breakfast at H Bar each morning.

Will Hyatt House New Orleans/Downtown allow pets to stay free of charge?

No, pets aren't allowed at Hyatt House New Orleans/Downtown.

Does Hyatt House New Orleans/Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt House New Orleans/Downtown?

The closest major airport to Hyatt House New Orleans/Downtown is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.6 mi away (19 minutes by car).

Can I book a room with a balcony at Hyatt House New Orleans/Downtown?

No, there aren't any guestrooms with balconies at Hyatt House New Orleans/Downtown.

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1017 out of 1324 reviews
Rating 8 - Good. 210 out of 1324 reviews
Rating 6 - Okay. 61 out of 1324 reviews
Rating 4 - Poor. 19 out of 1324 reviews
Rating 2 - Terrible. 17 out of 1324 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Micah

Stayed 1 night in Dec 2025

10/10 Excellent

PAOLA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Luis, Montebello

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the Superdome. Although I flew out early and wad unable to enjoy breakfast, there are may options at a walkable distance from the hotel. Front desk staff was nice, helpful and professional. Our room was great. It was clean and well stocked, and it had a great view. I will definitely look to stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great area, and superb service. Definitely our top pick for our next trip to New Orleans.
Stayed 1 night in Oct 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hyatt house was wonderful the breakfast the room everything inside the room I enjoyed my stay and I would definitely stay at the Hyatt house everytime I go there
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber marne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy check in. Great breakfast choices.
Stayed 3 nights in Oct 2025

4/10 Poor

Holly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Julio Guzman was our bar tender, he was fantastic!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was so pleasant and made check in smooth. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me twice for parking. I spoke to Eloisa who told me she knows they messed up and would be getting a refund. It has now been a week since my stay and no one will return my call anymore or answer. Please don’t stay with them. I have to go through my credit card company.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

10/10 Excellent

Kendall

Stayed 1 night in Oct 2025

10/10 Excellent

Lauriane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. Just the parking is a bit tricky but they have their own parking garage.
Stayed 1 night in Oct 2025

10/10 Excellent

carlene

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was clean and comfortable. We love the space and shower! Breakfast was wonderful and clean areas. Gotta make time for the pool next time
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The room was so nice and clean, the hotel is so close to everything. I highly recommend staying here. Also Tarya at the front desk had excellent customer service! So kind and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dorethea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was AMAZING!!! I would stay again just for the breakfast😊
Stayed 2 nights in Oct 2025

8/10 Good

John Vale

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is big with kitchen etc. and clean our shower leaked. Pool is not heated and cold no hot tub. Breakfast is not great low quality. The hotel area is great for stadiums and ww2 Museum its about 15 min to French Quarter. Walking or transit. Do not rent a car buy a jazzy pass. Good for all transit including street cars. Take 202 bus from airport both ways save yourself $150. Overall was good deal for the price.
Stayed 8 nights in Oct 2025

8/10 Good

Shontel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place when we visit N.O.
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2025