Skip to main content
Beginning of main content

Hyatt House New Orleans/Downtown

3.5 out of 5.0

Hyatt House New Orleans/Downtown

3.5 out of 5.0

Recent guest reviews

The hotel was within walking distance of a fantastic breakfast and lunch spot, and the staff was exceptionally good.

Convenient to the action. Staff was friendly. We definitely felt welcomed. Comfortable bed. Breakfast bar excellent. Great view of New Orleans skyline from the bar, especially at night. We will stay there again for sure!

Everything was ok up until our check out date. Housekeeping kept trying to force there way into it room to do I don't know what!!! We put the DO NOT DISTURB SIGN outside the door and check out is not until 12 NOON. they came to our door thre times, the fittest time was around 10:30AM. WOKE US UP!!! When we left out of the room, I confronted one of the staff that was cleaning the room next door to us about the matter, and she looked at me with a "I do not give a care look", and had the nerve to respond... saying "Me speak no English!!!" My husband an addressed the rude Woman by speaking in Spanish and that's when she wanted to Google and say oh oh oh oh and answered his question. I informed the lady working the front desk about it, and the young lady signed me up to start receiving hotel points. Honestly, that didn't do it for me because whose to say I want to stay at another Hyatt Hotel. We then had trouble with the gentlemen bringing our vehicle to us, they were taking a lengthy amount of time. I got the parking decal and went to the front desk. The young lady was kind enough to remove the parking charges due to the issues we experienced before we checked out, and the length of time taken to receive our vehicle. The front desk clerk informed me that the manager would call me. She took down my name and telephone number, but of course I never received a telephone call from the manager.

Went above and beyond to help me get parked and checked in safely after arriving late at night!

Great hotel close to auperdome. Small but perfect hotel. Staff was friendly. 24hr room service was great! Would def recommend.

Great room Few minor things were not up to par but still a great place Bathroom lock didn’t work, bathroom sink was loose and pool was very dirty. Those were minor problems that didn’t affect our stay, the room was awesome and staff was great

Very spacious and clean. Great location. Close to the Super Dome and minutes away from the quarter. The hot breakfast was great and everyone was friendly. Will be back

The hotel was a short walk to the Superdome and the French Quarter. The staff was great and very helpful.

Housekeeping constantly waking us every morning. Knocking on the door every few minutes after explaining no service. Housekeeping walked in after we said "wait a minute", with my wife completely undressed. No good.

Great hotel. Everything was nicely done. It is quiet. There are blackout curtains on the windows. The A/C kept the room a perfect temperature.

Everything was great. Breakfast wasn’t the best breakfast I ever had, but there was a large variety of foods.

We enjoyed our stay quiet and clean, great breakfast served every morning, the omelettes were delivered hot and just as ordered.

Great location, we walked to French Quarter from hotel. Right near a street car stop. A few good restaurants and bars within a few blocks. Room was clean and large. Breakfast was fresh and delicious everyday.

We had a super hard bed had a one-inch pillow topper, not a real mattress over the box spring. Same in all the rooms. Also cold, loud fan, hard to get temperature right. Miserable!

Staying at the Hyatt was great and comfortable, as always. I'll definitely go to the yatt again and the beds are the best.

Love the whole studio style hotel room. Perfect location. Walking distance from the French quarters. Wonderful staff. See you next year!

We stayed in Hyatt Place Room was a mini suite small kitchen sofa plenty of room. Had breakfast included which was perfect. Rooms clean modern and very close to everything.

Spent a week during Mardi Gras and was super. Hotel is close enough to everything yet far enough away not to be seedy. Good location, nice amenities, very accommodating staff.

Loved this hotel! The staff was friendly and informative, especially when we were looking for somewhere to eat after arriving from a long day of travel. The bed was super comfortable, and the hotel appears to be almost new. Breakfast was delicious each day though we were disappointed when the waffle maker broke. The custom omelets each morning made a great start to the day. Distance from the hotel to the French Quarter was just over a mile and we walked it most every day. The trolley stops on the next block and we did take it once but it was nice to be able to walk off a few of the calories we consumed each day in the wonderful restaurants of New Orleans. Definitely plan to stay here again the next time we visit the Big Easy!

Amazing service ..hotel staff so polite and helpful..it was really nice experience with Hyatt house ... Thank you😊

1250 Poydras St New Orleans LA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Central Business District, Hyatt House New Orleans/Downtown is within a 5-minute drive of popular attractions such as Smoothie King Center and Mercedes-Benz Superdome. This 194-room, 3.5-star hotel has free breakfast, an outdoor pool, and a 24-hour fitness center. Located in central New Orleans, the hotel is also near Canal Street and National World War II Museum.


Dining

Start your day off right with a free hot/cold buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with satellite channels. Beds sport down comforters and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Hyatt House New Orleans/Downtown, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 42.00 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

One King ADA Suite with shower

King 1 | Full 1 | Sleeps 4

High Floor Studio King Suite

King 1 | Full 1 | Sleeps 4

ADA Room Two Queens with Tub

Queen 2 | Sleeps 4

One Bedroom Suite Two Queens

Queen 2 | Full 1 | Sleeps 6

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (38) Couples (1) Family (2)
5
Families Families

The hotel was within walking distance of a fantastic breakfast and lunch spot, and the staff was exceptionally good.

By on Feb 9, 2019

Review comment responded on Feb 10, 2019

Thank you so much for the positive comments!

5
Everyone

Convenient to the action. Staff was friendly. We definitely felt welcomed. Comfortable bed. Breakfast bar excellent. Great view of New Orleans skyline from the bar, especially at night. We will stay there again for sure!

By , from Denver on Jan 24, 2019

Review comment responded on Jan 24, 2019

Rhett, we are so happy to hear that your stay was great!

4
Everyone

Everything was ok up until our check out date. Housekeeping kept trying to force there way into it room to do I don't know what!!! We put the DO NOT DISTURB SIGN outside the door and check out is not until 12 NOON. they came to our door thre times, the fittest time was around 10:30AM. WOKE US UP!!! When we left out of the room, I confronted one of the staff that was cleaning the room next door to us about the matter, and she looked at me with a "I do not give a care look", and had the nerve to respond... saying "Me speak no English!!!" My husband an addressed the rude Woman by speaking in Spanish and that's when she wanted to Google and say oh oh oh oh and answered his question. I informed the lady working the front desk about it, and the young lady signed me up to start receiving hotel points. Honestly, that didn't do it for me because whose to say I want to stay at another Hyatt Hotel. We then had trouble with the gentlemen bringing our vehicle to us, they were taking a lengthy amount of time. I got the parking decal and went to the front desk. The young lady was kind enough to remove the parking charges due to the issues we experienced before we checked out, and the length of time taken to receive our vehicle. The front desk clerk informed me that the manager would call me. She took down my name and telephone number, but of course I never received a telephone call from the manager.

By on Dec 26, 2018

Review comment responded on Dec 30, 2018

Thanks for your review! On our end we see this case as resolved and fully addressed. Should you have any further questions or concerns, please kindly reach out to us. Thank you!

5
Everyone

Went above and beyond to help me get parked and checked in safely after arriving late at night!

By on Sep 24, 2018

Review comment responded on Sep 24, 2018

Thank you so much for the kind feedback!

5
Everyone

Great hotel close to auperdome. Small but perfect hotel. Staff was friendly. 24hr room service was great! Would def recommend.

By on Aug 23, 2018

Review comment responded on Aug 24, 2018

Thank you very much for your review. We are looking forward to welcome you once again.

4

beautiful room

Everyone

Great room Few minor things were not up to par but still a great place Bathroom lock didn’t work, bathroom sink was loose and pool was very dirty. Those were minor problems that didn’t affect our stay, the room was awesome and staff was great

By , from St Louis on Aug 11, 2018

Review comment responded on Aug 13, 2018

Thank you for your kind review, Chris!

5
Everyone

Very spacious and clean. Great location. Close to the Super Dome and minutes away from the quarter. The hot breakfast was great and everyone was friendly. Will be back

By on Aug 7, 2018

Review comment responded on Aug 7, 2018

We look forward to seeing you again soon!

5
Everyone

The hotel was a short walk to the Superdome and the French Quarter. The staff was great and very helpful.

By , from Dallas,TX on Jul 14, 2018

Review comment responded on Jul 15, 2018

Thank you for staying with us. We are looking forward you once again!

3
Everyone

Housekeeping constantly waking us every morning. Knocking on the door every few minutes after explaining no service. Housekeeping walked in after we said "wait a minute", with my wife completely undressed. No good.

By on Jul 9, 2018

Review comment responded on Jul 11, 2018

Thank you for your review! Rest assured we will work hard to rectify the challenges you mentioned. We hope you will come back and visit us again soon!

5

stay here instead of the regency

Everyone

Great hotel. Everything was nicely done. It is quiet. There are blackout curtains on the windows. The A/C kept the room a perfect temperature.

By on Jul 7, 2018

Review comment responded on Jul 8, 2018

Thank you very much for your feedback. We are looking forward to welcome you back.

Hyatt House New Orleans/Downtown

1250 Poydras St, New Orleans, LA 70113