Skip to main content
Beginning of main content

Recent guest reviews

Great location, nice building

Great location with comfortable and clean rooms. Friendly staff and room was ready hours before check-in so we could get in early and relax.

Beautiful property and convenient location

The staff was awesome especially Jaylon, we had some bad experiences while trying to get to New Orleans and Jaylon turned it around for us, he was compassionate, friendly and understanding. We travel to New Orleans 2x a year and Hyatt House New Orleans/Downtown is our new favorite hotel. Thank You.

😁

Everything was great

Very convenient location, very clean. Staff super nice and helpful. We will be back!

The staff was extremely friendly and helpful from the time we drove up to the front door till we left on our final departure!! Will definitely stay again when I revisit New Orleans.

So this hotel was priced really well but prior to booking it should state "$25/day parking next door" that made the nice price not as nice. Couldnt find the pool. They didnt inform there was an additional $50/night incidental fee due up front so that was an additional $150 that was held then had to wait for refund/release. Also they never sent notification that they had changes to their policy regarding covid so that was another thing. The room was beautiful though and the hotel was clean, staff during checkin friendly etc. Just wouldve known some "fine print" ahead of time to avoid confusion or frustration

The property is clean and quiet.

Really loved the area. It was right near the superdome and I could see it good from the window. Staff was really great and polite. Only issue I had was when making coffee, I noticed the coffee color looked weird so when i reopened the lid, I found an old busted coffee packet was inside the back where you put the water. No idea how long its been there but it was there long enough for some of the coffee grains to fuse with the plastic. Once I notified the front desk, they promptly brought me another coffee pot. So just a reminder to always check where you put the water..

Spacious and high ceiling King bed & sofabed suite with full mini-kitchen. Well appointed and clean. We were on the top floor with view of the pool and the Superdome and Smoothie King arena. It's strange that the front desk is on the 11th floor, but the adjacent public parking is reasonable. $25 for 24 hr. From the parking garage to the hotel elevator is too secluded though, so I don't recommend for a lone female traveler.

The room was nice and hotel staff were great. The daily “breakfast” was delivered to your door each morning timely, but it was pretty unimpressive. A packet of dry instant oatmeal in a paper cup with a glass of oj and an apple just didn’t really do it for us. Also, not something the hotel could really control, but be prepared for the scent of marijuana in the halls and elevators at most times of the day.

It was within walking distance to a lot of the cities tourists attractions.

The way we got breakfast was the only bad thing The suites were very comfortable and nice

I’ve stayed at this property as well as the adjacent Regency on several occasions...nothing bad to say at all...they’re always on point...will return over and over again

Rooms were a nice size. Very clean and staff was friendly. We landed on an early flight and we were able to check into our rooms much earlier than expected.

Well located, very clean and comfortable. Staff was professional and helpful. Nice stay.

Poydras St New Orleans LA

Hotel highlights

  • Walking distance to Caesars Superdome and Smoothie King Center
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in New Orleans Central Business District, Hyatt House New Orleans/Downtown is within a 5-minute walk of Caesars Superdome and within 15 minutes of other popular attractions like Smoothie King Center. This 194-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free self-serve breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free manager's reception.


Rooms

All 194 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Hyatt House New Orleans/Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

One King ADA Suite with shower

1 King Bed | Sleeps 4

One Bedroom Suite Two Queens

2 Queen Beds | Sleeps 6

ADA Room Two Queens with Tub

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (High Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (23) Couples (13) Family (23)
5
Business Business

Great location, nice building

By on May 6, 2022

5
Friends

Great location with comfortable and clean rooms. Friendly staff and room was ready hours before check-in so we could get in early and relax.

By on May 4, 2022

5
Partner Couples

Beautiful property and convenient location

By on Apr 17, 2022

5
Family with small children

The staff was awesome especially Jaylon, we had some bad experiences while trying to get to New Orleans and Jaylon turned it around for us, he was compassionate, friendly and understanding. We travel to New Orleans 2x a year and Hyatt House New Orleans/Downtown is our new favorite hotel. Thank You.

By on Mar 12, 2022

5
Everyone

😁

By on Mar 8, 2022

5
Family

Everything was great

By on Mar 3, 2022

5
Family

Very convenient location, very clean. Staff super nice and helpful. We will be back!

By on Feb 4, 2022

5
Family with small children

The staff was extremely friendly and helpful from the time we drove up to the front door till we left on our final departure!! Will definitely stay again when I revisit New Orleans.

By on Dec 16, 2021

3
Partner Couples

So this hotel was priced really well but prior to booking it should state "$25/day parking next door" that made the nice price not as nice. Couldnt find the pool. They didnt inform there was an additional $50/night incidental fee due up front so that was an additional $150 that was held then had to wait for refund/release. Also they never sent notification that they had changes to their policy regarding covid so that was another thing. The room was beautiful though and the hotel was clean, staff during checkin friendly etc. Just wouldve known some "fine print" ahead of time to avoid confusion or frustration

By on Aug 27, 2021

4
Everyone

The property is clean and quiet.

By on Aug 15, 2021

Hyatt House New Orleans/Downtown

1250 Poydras St, New Orleans, LA 70113
url importing http://www.orbitz.com/New-Orleans-Hotels-Hyatt-House-New-Orleans/Downtown.h11255275-p2.Hotel-Reviews
There was an error importing /New-Orleans-Hotels-Hyatt-House-New-Orleans/Downtown.h11255275-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-Orleans-Hotels-Hyatt-House-New-Orleans/Downtown.h11255275-p2.Hotel-Reviews

Frequently asked questions