Hyatt House New Orleans/Downtown

3.5 star property
Hotel with free breakfast, a short walk to Caesars Superdome

Choose dates to view prices

Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
One Bedroom Suite Two Queens | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

Map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

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Room options

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio King Suite

9.6 out of 10
Exceptional
(30 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room One King Bed

9.4 out of 10
Exceptional
(102 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room Two Queens

9.4 out of 10
Exceptional
(62 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 715 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room One King Bed High Floor

9.4 out of 10
Exceptional
(18 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 590 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds

High Floor Studio King Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 715 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(18 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, Hyatt House New Orleans/Downtown is within a 5-minute walk of Caesars Superdome and within 15 minutes of other popular attractions like Canal Street. This 194-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Caesars Superdome - 5 min walk - 0.3 miles
  • Smoothie King Center - 8 min walk - 0.5 miles
  • Bourbon Street - 10 min walk - 0.5 miles
  • Canal Street - 10 min walk - 0.6 miles
  • Caesars New Orleans Casino - 16 min walk - 0.9 miles

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Monkey Board - ‬6 min walk
  • ‪Chapter IV - ‬6 min walk
  • ‪Dave & Buster's - ‬2 min walk

About this property

Hyatt House New Orleans/Downtown

Hotel with free breakfast, a short walk to Caesars Superdome
At Hyatt House New Orleans/Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Frequently asked questions

Is free cancellation available at Hyatt House New Orleans/Downtown?

Hyatt House New Orleans/Downtown provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt House New Orleans/Downtown?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Hyatt House New Orleans/Downtown on Jul 7, 2025 start from $122.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hyatt House New Orleans/Downtown?

This hotel is situated in New Orleans Central Business District, just steps from Caesars Superdome, and within a 10-minute walk of Canal Street and Smoothie King Center. You'll also find Bourbon Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Hyatt House New Orleans/Downtown?

No, there isn't parking available at the hotel.

Does Hyatt House New Orleans/Downtown have a casino?

No, Hyatt House New Orleans/Downtown doesn't have a casino.

Is there an indoor pool at Hyatt House New Orleans/Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt House New Orleans/Downtown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Hyatt House New Orleans/Downtown?

No, this hotel doesn't have a spa tub.

Does Hyatt House New Orleans/Downtown have a restaurant with a breakfast menu?

Yes, Hyatt House New Orleans/Downtown serves free self-serve breakfast at H Bar each morning.

Will Hyatt House New Orleans/Downtown allow pets to stay free of charge?

No, pets aren't allowed at Hyatt House New Orleans/Downtown.

Does Hyatt House New Orleans/Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt House New Orleans/Downtown?

The closest major airport to Hyatt House New Orleans/Downtown is Louis Armstrong New Orleans Intl. Airport (MSY), which is 14.6 mi away (19 minutes by car).

Are there rooms with balconies at Hyatt House New Orleans/Downtown?

No, there aren't any guestrooms with balconies at Hyatt House New Orleans/Downtown.

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 854 out of 1134 reviews
Rating 8 - Good. 190 out of 1134 reviews
Rating 6 - Okay. 60 out of 1134 reviews
Rating 4 - Poor. 17 out of 1134 reviews
Rating 2 - Terrible. 13 out of 1134 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Smoothie King Arena, where I attended a concert. Room is spacious and clean, including the bathroom. Shower amenities are good quality, even for my wavy hair. Also, loved the fact that I could set the room temperature. As I’m perimenopausal, this is an important feature.
Stayed 1 night in Jun 2025

10/10 Excellent

Tabitha

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again but would like a parking permit or atleast half off because parking is expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Bridgette

Traveled with partner
Liked: Amenities
The staff was very nice and professional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Latasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here while in NOLA. We love the convenience of walking to the games or concert and it’s close to so many food options
Stayed 2 nights in Feb 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, amenities
Very clean and friendly staff. Best complementary breakfast I have had ever. They had it all, including making omelettes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for walking to the Riverwalk and French Quarter
Stayed 4 nights in Mar 2025

6/10 Okay

Melissa

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They do not have a laundry room as stated. They want to charge you per piece of clthing to send next door to be cleaned. I almost didn't get my clothes back before we checked out because they were not returned until 2 days after they said they would.
Stayed 7 nights in Mar 2025

6/10 Okay

Chatura

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
No Wifi in this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very nice and respectful also very helpful. The breakfast has a major variety of things and you can also order omelets and etc. only thing I thought was the pool was open. But of course it’s only open seasonally. Other then that I had a wonderful time staying in this hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cheryl, Federal Way

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

Charlene

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was personable and attentive.
Stayed 1 night in Mar 2025

8/10 Good

Bev

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Sofa beds need upgrades.

I got a room that sleeps 6. I therefor will be taking the sofa bed. The first night was horrible as I was sleep on the metal base of the sofa bed! Very uncomfortable. I took pictures of the sofa bed and went to the front desk to show that the matress was work, torn, and the bed metal bed was missing several springs and therefor no support whatsoever. I was told they will send an enginner to fix the bed as they have no more available rooms to switch. Well, we went out and came back for the day and all they did was replace the mattress!! I went back and again told to give them some time to clean another room. But instead, they send someone to add another mattress!!! I have to AGAIN show the agent they sent over that the problem was the missing springs! He changed the springs but not all. The sofa bed still had no support even with the double mattress. Atleast I was no longer sleeping on metal bars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Everyone was so nice! Apparently March 8 was national women’s day or something of the sort and she wished me a happy day! I felt at home and I felt welcomed! We were within walking distance of the smoothie king center. It was just one night, but we had so much fun!
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Deandrea

Traveled with partner
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

Coreyone

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a lovely stay ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Jazzalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025