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Recent guest reviews

Rooms were a nice size. Very clean and staff was friendly. We landed on an early flight and we were able to check into our rooms much earlier than expected.

Well located, very clean and comfortable. Staff was professional and helpful. Nice stay.

I thought the parking garage costs way too much. $25.00 a day is crazy. I am as really upset about that hidden fee. I realize you have to pay but maybe they should give discounts on folks that stay multiple days.

Well besides lobby being on 11th floor, it was spectacular. Rooms were like a small apartment and luxurious.

Love the view and the staff is very kind and friendly

Comfy bed. Nice view. Kind staff. The only thing I wasn't fond of is having to pay to park when I'm already paying to stay at the hotel.

Their were people quarantined there was no access to the pool area

The expectation of the stay was not there. They gave us one croissant, a cup of fruit and orange juice for breakfast. I’m not use to that, and they should tell their customers what to expect.

The free breakfast was very limited. Staff who worked the breakfast, were very professional, friendly and helpful. Need to change the front desk staff. Not friendly, sarcastic and unhelpful. I probably won’t be booking a vacation to this hotel in the future. Sad.

It was right by the football dome. Close to everything!

Very conveniently located. An easy walk to the French Quarter and short rides everywhere else I wanted to go. The only point I'd clarify is that there are two Hyatts right next to each other the Hyatt House (where I stayed) and the Hyatt Regency (right around the corner). So make a note of which garage you parked in - especially if you arrive late and are tired. Duh....

Clean and well maintained. Good location - about 20 mins walk to the French quarter.

This is a wonderful hotel. I stayed there while attending a conference at the Hyatt Regency and it was perfect. The walk over was less than 5 min. The room was big and clean. The staff was always so kind and it’s in walking distance to so many good restaurants and bourbon street too! The breakfast was good with lots of choices. I would definitely stay there again.

We stayed in room 1492 and the view was spectacular! The night lights of the city of New Orleans was absolutely beautiful. The breakfast each morning was also GREAT! Everything we needed was within walking distance. We will most definitely stay here again! ABSOLUTELY recommend!

The view in Suite 1492 was amazing! The night lights of New Orleans was spectacular. The property was beautiful!

Poydras St New Orleans LA

Hotel highlights

  • Walking distance to Mercedes-Benz Superdome and Smoothie King Center
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in New Orleans Central Business District, Hyatt House New Orleans/Downtown is within a 10-minute walk of popular sights such as Mercedes-Benz Superdome and Smoothie King Center. This 194-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free self-serve breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.


Rooms

All 194 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Hyatt House New Orleans/Downtown, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

One King ADA Suite with shower

1 King Bed | Sleeps 4

One Bedroom Suite Two Queens

2 Queen Beds | Sleeps 6

ADA Room Two Queens with Tub

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds (High Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (39) Couples (11) Family (19)
5
Partner Couples Friends

Rooms were a nice size. Very clean and staff was friendly. We landed on an early flight and we were able to check into our rooms much earlier than expected.

By on May 4, 2021

5
Partner Couples

Well located, very clean and comfortable. Staff was professional and helpful. Nice stay.

By on May 3, 2021

5
Everyone

By on Apr 26, 2021

5
Family

I thought the parking garage costs way too much. $25.00 a day is crazy. I am as really upset about that hidden fee. I realize you have to pay but maybe they should give discounts on folks that stay multiple days.

By on Apr 25, 2021

5
Partner Couples

Well besides lobby being on 11th floor, it was spectacular. Rooms were like a small apartment and luxurious.

By on Mar 29, 2021

Review comment responded on Apr 30, 2021

I greatly appreciate your kind words and they will be celebrated with the entire team.

5
Family with small children

Love the view and the staff is very kind and friendly

By on Mar 3, 2021

Review comment responded on Mar 3, 2021

Thank you for staying with us. We are glad you enjoyed your stay.

5
Everyone

By on Nov 30, 2020

Review comment responded on Dec 1, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Paula Silva Front Office Lead Hyatt House New Orleans

4
Everyone

By on Nov 28, 2020

Review comment responded on Nov 29, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Paula Silva Front Office Lead Hyatt House New Orleans

5
Everyone

By on Nov 21, 2020

Review comment responded on Nov 26, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.

4
Family

Comfy bed. Nice view. Kind staff. The only thing I wasn't fond of is having to pay to park when I'm already paying to stay at the hotel.

By on Nov 3, 2020

Review comment responded on Nov 26, 2020

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.

Hyatt House New Orleans/Downtown

1250 Poydras St, New Orleans, LA 70113
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