Room
from $80
Renaissance New Orleans Arts Warehouse District Hotel
4.0 out of 5.0
4.2
out of 5
"Good!"
See all 64 reviews
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Recent guest reviews
Extremely friendly and helpful staff. It was my first time in New Orleans and they made sure to provide very detailed list/map of all I needed to see in the short time I had there. Room was clean and comfortable. Within walking distance to many attractions. Great experience.
Loved it. I only wish they had a complimentary breakfast.
Excellent! Early Checkin provided. Easy checkout process
The Renaissance Hotel is close enough to walk to the French Quarter but not too close so you get a great uninterrupted night of sleep. The staff is friendly and the rooms are clean. Check-in was a breeze and check-out was smooth as well. We've stayed here on previous trips to NOLA and will continue to book this hotel for future trips.
The hotel used to be graceful. Now it is trying to be trendy - namely the lobby and restaurant and it has lost its sophistication. The worst part is - I chose a full service hotel because I wanted room service - fresh hot pot of coffee in the morning on a tray with a coffee cup, saucer, spoon and breakfast if I chose. This was the vacation I could take this year and was really looking forward to the feeling of being in a FULL SERVICE hotel with the amenity "room service" which is listed on the website. Instead, I called down for room service, was told they only make coffee by the cup, and I ordered breakfast - it came in a paper cup, and a paper bag, plastic utensils - and the coffee was AWFUL. I was charged 5.00 for the delivery. It would have been cheaper to order out from an entirely different restaurant! When I called to tell them the coffee was watery and milky, and please send up a regular small coffee with a shot of espresso instead - they sent up a large charged me 10.00 including the delivery. So it costs 20.00 to get a decent cup of coffee. EXTREMELY disappointing. I would have stayed at the Intercontinental or Loews for SURE had I know this was the case. I was told the second night that room service wasn't available until 9am Christmas morning. So I got up, got completely dressed, packed and checked out - only to come down and see that the restaurant HAD been open since 7am. I COULD have ordered another 10.00 coffee
Waited over an hour for room! Went to desk at 5:20 to find out our room had been ready and they FORGOT to call us! Nice room, comfy bed, quiet!
Great stay, nice staff, room kinda small but very nice, valet parking expensive but convenient, nice and quiet place.
day one check in .....front desk says the restaurant in hotel open till 11 closed at 10ish day 2 called down for service and front desk says we are short today not sure if we can get to your room(they did) day 3 no service at all day 4 no service at all again called down for towels and she said they would take the old towels...he clearly didn't want to do it they way he touched them day 5 called down and asked for service and he tells me no problem they are here till 430 so i will call and remind them yeah we got a quick job ....floor was wet still and only a few towels day 6 still called cause we left the room at 1 and we got service with a few more towels day7 check out day a knock on the door at exactly 11 and a call not soon after telling me check out is 11 and she could give us till 12 with no charge i can't believe that this is a 4 star should be 2.5 tops
Nice hotel, clean rooms , friendly staff & walking distance to everything !
I had bad experience with vallet. They refused to come to the curb to service me at checkout.
Absolutely love the renaissance! This location was perfect as i attended for the essence festival. Walking distance to the convention center, super dome and the night life.
I got here around 5 and the hotel did not have my reservation. I told them what the rate was and that a friend was also staying here. The desk clerk graciously gave me the rate and checked me in. A couple of hours later I looked at my account on the Marriott site and found I had made a reservation at the Marriott Residence Inn a couple of blocks away. I went down to the front desk and explained what happened. The desk clerk called the Marriott Residence Inn and explained the error on my part.The Residence Inn agreed to waive any charges for the cancellation. All that out of the way, the location in the Warehouse District is much better than in the Quarter. There are great restraunts nearby. I like to jog and you are just a few blocks from the river. All in all, this is a great place to stay.
This is a lovely hotel a little off the beaten track -- so it's quieter but still a short walk to the quarter.
This is an excellent hotel! Great rooms, very clean, friendly staff and close to enough to the best in Nola - without being too close to the confusion. Also very well decorated and full of art!
Staff was attentive and polite, room was clean and comfortable. What I would expect for the price.
Very nice hotel in the Warehouse district in New Orleans. Great location, convenient to the convention center, casinos, and French Quarter. This area will only get better as the development continues, with great restaurants and bars. Hotel staff was very courteous and accommodating.
One of the finest hotels in the city. Great restaurants within walking distance every direction. Phenomenal staff
Very good location for getting around New Orleans. Arty decor and large beautifully appointed rooms made this a great place to spend a long weekend. The staff was attentive and friendly. Great value - we're definitely coming back.
Hotel highlights
- Walking distance to National World War II Museum and Ernest N. Morial Convention Center
- Free WiFi in public areas
- Onsite dining
- Outdoor pool
Located in Warehouse District, Renaissance New Orleans Arts Warehouse District Hotel is a leisurely stroll from popular sights such as National World War II Museum and Ernest N. Morial Convention Center. This 217-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a fitness center, and a spa tub. Located in central New Orleans, the hotel is also near Mercedes-Benz Superdome and Jackson Square.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Rooms
All 217 air-conditioned rooms feature coffee makers, safes, and phones. Guests can expect WiFi, wired Internet, and TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Ironing boards and desks are other standard amenities.
Property features
Guests staying at Renaissance New Orleans Arts Warehouse District Hotel enjoy an outdoor pool, a fitness center, and a spa tub. Valet parking is USD 45.14 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this historic hotel include free WiFi in public areas, 6 meeting rooms, and conference space.
Guest reviews for Renaissance New Orleans Arts Warehouse District Hotel
cozy and beautiful
Everyone
Extremely friendly and helpful staff. It was my first time in New Orleans and they made sure to provide very detailed list/map of all I needed to see in the short time I had there. Room was clean and comfortable. Within walking distance to many attractions. Great experience.
Everyone
Loved it. I only wish they had a complimentary breakfast.
Everyone
Excellent! Early Checkin provided. Easy checkout process
great hotel, ideal location
Everyone
The Renaissance Hotel is close enough to walk to the French Quarter but not too close so you get a great uninterrupted night of sleep. The staff is friendly and the rooms are clean. Check-in was a breeze and check-out was smooth as well. We've stayed here on previous trips to NOLA and will continue to book this hotel for future trips.
room service is actually take out
Everyone
The hotel used to be graceful. Now it is trying to be trendy - namely the lobby and restaurant and it has lost its sophistication. The worst part is - I chose a full service hotel because I wanted room service - fresh hot pot of coffee in the morning on a tray with a coffee cup, saucer, spoon and breakfast if I chose. This was the vacation I could take this year and was really looking forward to the feeling of being in a FULL SERVICE hotel with the amenity "room service" which is listed on the website. Instead, I called down for room service, was told they only make coffee by the cup, and I ordered breakfast - it came in a paper cup, and a paper bag, plastic utensils - and the coffee was AWFUL. I was charged 5.00 for the delivery. It would have been cheaper to order out from an entirely different restaurant! When I called to tell them the coffee was watery and milky, and please send up a regular small coffee with a shot of espresso instead - they sent up a large charged me 10.00 including the delivery. So it costs 20.00 to get a decent cup of coffee. EXTREMELY disappointing. I would have stayed at the Intercontinental or Loews for SURE had I know this was the case. I was told the second night that room service wasn't available until 9am Christmas morning. So I got up, got completely dressed, packed and checked out - only to come down and see that the restaurant HAD been open since 7am. I COULD have ordered another 10.00 coffee
rough start... nice ending!
Everyone
Waited over an hour for room! Went to desk at 5:20 to find out our room had been ready and they FORGOT to call us! Nice room, comfy bed, quiet!
very nice and great location
Everyone
great stay
Everyone
Great stay, nice staff, room kinda small but very nice, valet parking expensive but convenient, nice and quiet place.
hotel wasn't bad but orbitz screwed up royally.
Everyone
clean hotel with no service half the time
Everyone
day one check in .....front desk says the restaurant in hotel open till 11 closed at 10ish day 2 called down for service and front desk says we are short today not sure if we can get to your room(they did) day 3 no service at all day 4 no service at all again called down for towels and she said they would take the old towels...he clearly didn't want to do it they way he touched them day 5 called down and asked for service and he tells me no problem they are here till 430 so i will call and remind them yeah we got a quick job ....floor was wet still and only a few towels day 6 still called cause we left the room at 1 and we got service with a few more towels day7 check out day a knock on the door at exactly 11 and a call not soon after telling me check out is 11 and she could give us till 12 with no charge i can't believe that this is a 4 star should be 2.5 tops
Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thanks for choosing the Renaissance New Orleans Arts Hotel. We hope to welcome you again soon! Best Regards, Andy King General Manager New Orleans Renaissance Arts Hotel