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Recent guest reviews

The cafe on the property is fabulous. The hotel did not provide service for cleaning my room, I had to ask for extra towels for a 3d stay. There is no late check out at the weekend.

The staff was very nice.. but the sink feel in the roof had mildew the carpet in the hallway smell bad

AC didn't work when we checked in on Saturday afternoon. Wasn't fixed by Sunday afternoon . 84 degrees in room. No one in management was available to deal with a large group of customers who were very unhappy. Poor girl at the front desk with no help was finally able to move us to a sister hotel. We got the last and worst room at the sister hotel. There was never any contact from Blake management regarding compensation or a refund of any type on our $500 a night room. They are obviously incompetent and don't care about customer satisfaction. Worst experience with a hotel in 40 years of traveling.

Thank you to everyone on the staff team... they truly are extremely welcoming and accommodating. For the price and location, this hotel is convenient to walking to the French Quarters and the path along the Mississippi River. Our room wasn't the most updated, but it was comfortable enough for us to sleep, shower, and rest. The plug in our bathroom wasn't working unfortunately. And the bathroom mirror had massive rust on it but that's not too bothersome. I used their gym and loved how it was 24 hours, with towels, wipes, and water dispenser. PLUS an great morning view of the city and the building. There aren't any mats, so either bring your own (if you can), or don't plan to do any floor exercises/yoga. Elevators in general scare me, and there are only two operating elevators here, one of each end of the building. the one closest to our room was small and would have a sudden stop at whatever level you're going on. Not luxurious at all, but the location is convenient, beds were comfy, and staff were so sweet... if this is all that you're looking for, then book this hotel! PS. microwave and refridgerator included, plus hair dryer and ironing board with iron... SMALL safe though... can't find much in there.

Nice place to stay great location

Canal street, bourbon street, casino, stadiums, convention center are all 12 minute walks or under. Nearby Dining options. Easy to get to. Very clean. Rooms are on the smaller side but i was only there to sleep and shower so for me it was fine. Great city views from room windows. Nice safe area

The customer service was terrible. The entire stay there was no phone service, no tv, and no working WiFi.

Great location

Property and rooms need updating. Only one elevator working during our trip, which led to long waits for the single elevator. Beds and bedding were lacking. Would not stay here again.

Disgusting. I would never stay here intentionally. Several failed bookings on a short notice lead to this mistake. Expected a 3 star hotel, it barely qualifies as a 1 star in its current state. The staff are very friendly, polite and helpful, but this place is a dump

It was dirty and smelled terrible. We had to move rooms because the key reader wouldn’t work. The carpet is filthy. The security guard offered alcohol to the teenagers I had with me.

The room was very pleasantly decorated.with real colors, which is unusual in today's bland world. It is connected to a good restaurant with good hours. My one problem was the faucet control in the bathroom. Is is a does-it-all model that spluttered a lot and was not easy to control. The staff were very friendly. I liked them.

Receptionist did not behave well she was mean and didn’t wanted to help whatsoever

Saint Charles Ave New Orleans LA

Hotel highlights

  • Walking distance to Canal Street and Bourbon Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in New Orleans Central Business District, Blake Hotel New Orleans, BW Premier Collection is within a 10-minute walk of popular sights such as Canal Street and Bourbon Street. This 122-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, refrigerators, and microwaves.


Property features

Guests of Blake Hotel New Orleans, BW Premier Collection enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 45.90 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Quiet Location)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Microwave, City View

1 King Bed | Sleeps 2

Guest reviews for Blake Hotel New Orleans, BW Premier Collection

Everyone (25) Couples (6) Family (3)
3
Everyone

The cafe on the property is fabulous. The hotel did not provide service for cleaning my room, I had to ask for extra towels for a 3d stay. There is no late check out at the weekend.

By on May 23, 2022

Review comment responded on Jun 10, 2022

Thank you for your most recent review with us Ms. Gayle. I apologize if the hotel did not meet your standards. We hope you will reconsider and allow us another opportunity to host you during your next visit to New Orleans so that we regain your trust as our guest. It would be a pleasure to welcome you back.

3
Everyone

By on May 9, 2022

2
Partner Couples Business Business

The staff was very nice.. but the sink feel in the roof had mildew the carpet in the hallway smell bad

By on Apr 25, 2022

Review comment responded on Apr 25, 2022

Thank you for leaving your review. We are very sorry for the experience you had while staying with us. I will be personally looking into these issues. If you would like to speak with me directly, please call the hotel.

1
Partner Couples

AC didn't work when we checked in on Saturday afternoon. Wasn't fixed by Sunday afternoon . 84 degrees in room. No one in management was available to deal with a large group of customers who were very unhappy. Poor girl at the front desk with no help was finally able to move us to a sister hotel. We got the last and worst room at the sister hotel. There was never any contact from Blake management regarding compensation or a refund of any type on our $500 a night room. They are obviously incompetent and don't care about customer satisfaction. Worst experience with a hotel in 40 years of traveling.

By on Apr 6, 2022

Review comment responded on Apr 7, 2022

Mr. Hoffman, I have replied to you directly via e-mail. Again, I am so sorry for your experience, and if you would like to speak further, you can reach me at the hotel.

4
Partner Couples

Thank you to everyone on the staff team... they truly are extremely welcoming and accommodating. For the price and location, this hotel is convenient to walking to the French Quarters and the path along the Mississippi River. Our room wasn't the most updated, but it was comfortable enough for us to sleep, shower, and rest. The plug in our bathroom wasn't working unfortunately. And the bathroom mirror had massive rust on it but that's not too bothersome. I used their gym and loved how it was 24 hours, with towels, wipes, and water dispenser. PLUS an great morning view of the city and the building. There aren't any mats, so either bring your own (if you can), or don't plan to do any floor exercises/yoga. Elevators in general scare me, and there are only two operating elevators here, one of each end of the building. the one closest to our room was small and would have a sudden stop at whatever level you're going on. Not luxurious at all, but the location is convenient, beds were comfy, and staff were so sweet... if this is all that you're looking for, then book this hotel! PS. microwave and refridgerator included, plus hair dryer and ironing board with iron... SMALL safe though... can't find much in there.

By on Mar 18, 2022

Review comment responded on Mar 20, 2022

Thanks so much for leaving your feedback. Our team strives for customer satisfaction and it's good to know we met all your expectations. We hope to see you again on your next trip to New Orleans! :)

5
Friends

Nice place to stay great location

By on Jan 19, 2022

Review comment responded on Jan 23, 2022

Thanks so much for the great review. We look forward to seeing you again on your next trip to New Orleans. :)

5
Everyone

Canal street, bourbon street, casino, stadiums, convention center are all 12 minute walks or under. Nearby Dining options. Easy to get to. Very clean. Rooms are on the smaller side but i was only there to sleep and shower so for me it was fine. Great city views from room windows. Nice safe area

By on Jan 10, 2022

Review comment responded on Jan 11, 2022

Thanks so much for the great review. It was our pleasure having you as our guest. We hope to see you again on your next trip to New Orleans. :)

1
Family

The customer service was terrible. The entire stay there was no phone service, no tv, and no working WiFi.

By on Oct 23, 2021

Review comment responded on Oct 24, 2021

I'm so sorry you were inconvenienced by the service outage we've experienced in this area. We are working closely with our service provider, and hope to be fully restored quickly. In the meantime, our cable, phones, and internet are all through the same company and are all being effected. While there is nothing we can do here on property, we are working closely with our provider to have everything restored as soon as possible. I hope that you'll consider us for a future stay in NOLA.

5
Partner Couples

Great location

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for being our guest, Alejandro! We hope you'll be back for another visit soon!

2
Everyone

By on Aug 4, 2021

Blake Hotel New Orleans, BW Premier Collection

500 Saint Charles Ave, New Orleans, LA 70130
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