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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Outdoor pool
Private beach, white sand, sun loungers, beach umbrellas
Garden
Room service - dining
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(84 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Bloody Bay Beach is a short stroll from Sunset at the Palms Resort - Adults Only - All Inclusive, and other popular attractions like Seven Mile Beach are within a mile (2 km). This 85-room, 4.5-star property has a private beach along with an outdoor pool and free in-room WiFi.

What's nearby

  • Bloody Bay Beach - 1 min walk - 0.0 miles
  • Seven Mile Beach - 19 min walk - 1.0 mile
  • Bloody Bay - 2 min drive - 0.9 miles
  • Kool Runnings Water Park - 3 min drive - 1.6 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 92 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Royalton Lobby Bar - ‬18 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Grazie - ‬19 min walk
  • ‪Ackee - ‬3 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, guests enjoy a private beach, an outdoor pool, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 99 per person roundtrip. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Free minibar items, balconies, and coffee makers are also standard.
A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Will I find all-inclusive rates at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

Is free cancellation available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Sunset at the Palms Resort - Adults Only - All Inclusive?

Based on positive ratings, guests enjoy the property's walkable location in Negril, and it's just steps from Bloody Bay. You'll also find Seven Mile Beach and Bloody Bay Beach within a short drive.

Is there parking available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, there isn't parking available at the all-inclusive property.

Is there a spa available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Spa services at the property include beach massages, mani/pedis, and facials.

Does Sunset at the Palms Resort - Adults Only - All Inclusive feature a casino?

No, Sunset at the Palms Resort - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Sunset at the Palms Resort - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as a private beach and a beach bar.

Are there hot tubs at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Sunset at the Palms Resort - Adults Only - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Sunset at the Palms Resort - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sunset at the Palms Resort - Adults Only - All Inclusive.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Sunset at the Palms Resort - Adults Only - All Inclusive?

The closest major airport to Sunset at the Palms Resort - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.2 mi away.

Are there rooms with balconies that I can book at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yes, every guestroom at Sunset at the Palms Resort - Adults Only - All Inclusive comes with a balcony with some featuring garden views.

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Sunset at the Palms Resort - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an 11 day stay at Sunset at the Palms from the last week of September into the first week of October. We found staff to be genuinely friendly; not one member of staff failed to greet us as we passed around the resort, and all took the time to help with a smile on their face. So many examples of staff who went above and beyond. The buffet meals were generally good. Breakfast was a mix of standard buffet hot foods and cereals, cold meats, cheese and fruits with a daily Jamaican hot breakfast selection too. Lunch is al la carte on both the resort and beach bar. Food there was good, recommend the burgers, club sandwich and specials (which changed daily). The Chef’s showcase in many ways I felt was the star of the show, but not just because of the food which was always excellent. It was a fixed menu but different each time. What made it stand out for me was that the chef’s preparing each course were in the early stages of their careers and this was their opportunity to showcase their talents and meals. This shows a willingness on the resort’s part to develop and support their staff which reflects so positively on them. The resort grounds are beautiful, well kept but not in a manicured formal way. You have the sense of being in the tropics not a garden. The wildlife is varied – we enjoyed watching hummingbirds feed whilst laying in bed. The resort buildings and facilities are generally well maintained and kept very clean.
Stayed 11 nights in Sep 2025

10/10 Excellent

Christopher Cian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel if you are looking to relax. No crowds at the beach. For an all inclusive the food is quite good. The rooms are fantastic. Very relaxing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nicholas Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, Great food. Jungle vibes with beach vibes. Highly recommend
Stayed 7 nights in Jul 2025

10/10 Excellent

Yahira

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Sunset at the Palms – A True Jamaican Gem! My stay at Sunset at the Palms was absolutely amazing from start to finish! The resort itself is a tropical paradise — peaceful, beautifully maintained, and full of that authentic Jamaican charm. The staff truly made the experience unforgettable. A special shout-out to Lynette in the Gift Shop, who was so kind and helpful every time I stopped by. In the dining room, Jayson, Andrice, and Claudette went above and beyond to make every meal feel special. Their warm smiles, great conversation, and outstanding service made me look forward to every dining experience. The food was delicious, the atmosphere was relaxed, and the entire team made me feel like family. You can really tell they take pride in what they do. I can’t recommend Sunset at the Palms enough — it’s the perfect place to unwind, enjoy amazing service, and soak up the beauty of Negril. I’ll definitely be coming back!
Stayed 4 nights in Oct 2025

10/10 Excellent

Donald, Milton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful!!! The rooms are relaxing, clean, comfortable, welcoming and quiet, all with a balcony.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shenise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing!
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith, Suffolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Erik, Rapid City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2025

8/10 Good

Sarah Elisabetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic chill experience, perfect solo trip
Stayed 5 nights in Aug 2025

10/10 Excellent

Ben

Stayed 4 nights in Sep 2025

10/10 Excellent

Dillon Reed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really loved this place compared to the place we stayed at in Negril last time. It feels very safe, the staff do above and beyond, and the foliage and plants are just gorgeous. This will be our staple place in Negril from now on.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katie Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff, the grounds were amazing if your into nature!
Stayed 6 nights in Sep 2025

10/10 Excellent

Joseph Antonio, Newport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely fantastic. From the manager down to everyone else. And rice in the dining area, Erica, OMG Eric in house keeping was too kind, Easy-Pasy treated me like a king coming home from battle on the beach. I wish I could remember everyone name to give them credit. Cornelius did wonders with a steak that I didn’t know were possible. Again everyone was great. I almost hate writing this review cause I don’t want anyone to know the secrets of this beautiful place. I would rather keep it to myself, but I want the place to stay in business so I can come back year after year.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kristie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful!! The beach is a short walk across the street (there's a crossing guard). If you like to be surrounded by trees, plants, flowers, and nature, this is the place for you! Low-key and amazing!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Quiet and peaceful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Clayton James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a great stay at Sunset at the Palms Resort. We loved the pool and the beach was exceptional. There was always a variety of food to eat at the buffet. The rooms were really clean and comfortable.
Resort
Night sky
Resort
Stayed 10 nights in Aug 2025

10/10 Excellent

Sherry Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great time! So much to love about this place: the lovely treehouse-style accommodations nestled amongst the beautiful foliage, the illusive hummingbirds and tree frogs, the delicious buffet and The Chef's Table dining experience, 7-Mile Beach, the design motif throughout the resort, and the professional and friendly staff. Shout out to Bianca, Trudy, Philippe and the rest of the staff who made our staff unforgettable! Regards, S&R Dixon
Stayed 4 nights in Aug 2025

10/10 Excellent

Janusz, Carmichael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is amazing, although I still don't know why there is bunch of staff sitting and maybe two only working. Brenda from Spa is wonderful, great service there. Love the resort for the rooms and beautiful flowers and gardens.
Stayed 7 nights in Aug 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and guests. Many couples at the resort were repeat travelers, which is always a good time. It has a mini community-type vibe
Stayed 4 nights in Sep 2025

10/10 Excellent

jon, Fort Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this resort. Will return again and again
Stayed 7 nights in Aug 2025

10/10 Excellent

Wanda

Stayed 7 nights in Aug 2025

2/10 Terrible

Rebecca, Etobicoke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.
Stayed 6 nights in Aug 2025

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