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Sunset at the Palms Resort - Adults Only - All Inclusive

4.0 out of 5.0

Recent guest reviews

Amazing stay with friendly and helpful staff. We enjoyed our visit immensely and feel so refreshed. Thanks to the people at Sunset At the Palms for helping to find my lost phone too! The tropical setting was exactly what we needed to relax. Until next time! We’re telling all of our friends.

We had an amazing time at Sunset at the Palms! From the staff, to the food, to the room and an incredible beach! Loved it all and would go back!

If your looking for a place to relax, Sunset at the Palms is your place. Extremely friendly and helpful staff. Treehouse style resort.

Smaller resort catering to quieter clientele. Food selection/quality was very good. Wait staff was under manned and seemed lacking training resulting in difficulty obtaining water/drinks during several/most evening meals.

We absolutely loved sunset at the plams. Between the staff the room the food everything was perfect. We will be back!

Awesome property for adults. If you want to get away from rowdy families, this is the place to be.

I had a amazing time there every one is super friendly and help you with all your need. The private beach side is awesome as well. The food was great so you don’t have to buy any food among your stay

Will definitely be going back!! Good food excellent and friendly staff always going above and beyond to make sure your time is enjoyable. Not overly crowded like some of the other resorts several time it seemed like we were the only ones there.

6 days relaxing not a party resort great staff not a lot of food choices but food was great

We had such a great time! The staff are attentive and so much fun! Nepaul and Alex at the bars are fantastic and everyone is so happy and go out of their way to be helpful! The resort is so peaceful and everything is beautiful! We also really enjoyed our excursions and our driver Sinclair was pretty great!

We loved SATP and found it to be extremely relaxing. Short, escorted walk across road to beach and loved having the beach bar and grill right there to spend the whole day if you wanted to. Tree house room was a home away from home and comfortably quiet. Lighting in bathroom could use improvement and while the shower was nice and big, hard to control jets sent sheets of water all over the floor outside the shower every time. Staff extremely nice and helpful. Alex was our favorite and fun to be with! Pool and swim up bar gorgeous, hot tub relaxing. Grounds stunning, especially at night. Now, for the food. I am not a foodie, but the fare offered here, even in the reservation restautants, is mediocre. While plentiful (buffet) I found the food to be meh and fairly bland. Drinks while plentiful, are fairly boring and uninteresting to look at - in a tropical setting, a tropical, pretty way of serving drinks was expected, but a plain plastic cup is all you get. Another piece of advice - stroll down the beach towards the vendors at your own peril. Some are downright abusive, One even giving me a lecture about her pricing practices (all over-priced, run of the mill jewelry, trinkets ect) as a result of how much it costs her to get back and forth to her stall. Not my problem and I stormed off and bought plenty where I wasn't brow beaten and harrassed to buy. You can't even walk down that end without being bothered to the max. Overall, would we return? Yes, but not likely!

I can see why Sunset at the Palms has such rave reviews on Trip Advisor -- everything about the resort was exactly as expected. This was our first-time visit. The tree house rooms were private and spacious, the grounds were large enough to not feel crowded, but small enough to feel intimate, and the staff was fantastic. The staff truly seemed happy to serve and happy to interact with their guests. Couple of pointers: 1) Go to Fireman's Lobster on the Boardwalk and experience the most delicious, freshly caught, and for us largest lobster we've ever had. It's a 5 min cab ride away 2) Experience the Jerk Chicken and Fish Tacos at the Beach Grill -- again, some of the best I've ever had 3) Bring lots of bug spray (I used with Deet) as the bugs do get aggressive at dusk/after dusk. 4) Bring some small bills to tip with, not necessary to do every day, but I know the staff appreciates it 5) Expect to have one of the best Carribean trips you've ever had! My husband and I had been to many beach cities in Mexico over the years, and Sunset at the Palms is at the top of our list. Thank you SO MUCH to Miesha at Concierge. I had a highly allergic reaction to a bug bite on my eye and Miesha called a doctor to visit me at the resort and provide the medication I needed to resolve the reaction. This was a lifesaver and helped us enjoy the remainder of our trip. We can't wait to go back! I can definitely see why people return 4, 5, 11, etc times. This place truly is perfect paradise.

Excellent very relaxing.Good food and lots of drink.

This resort is for someone who is looking for just a low key vacation. Small quiet resort. Everyone is very welcoming. The Beach is across the street but is very Beautiful and Clean(less of a walk than I have walked in larger resorts).

This was our third year in a row and we will continue to stay at this resort. Couldn't imagine staying anywhere else.

Staff was exceptional. Food excellent. Resort very clean

If you like to feel secluded, this is the resort for you. Unfortunately, this is not something my partner and I like. Tree frogs start their mateing call around 4pm-7pm. We were unable to sleep through this. It is extremely loud and so are the insects. The windows are not real windows we are use to. Every noise and sound comes through them. The Windows are made out of wood and close like blinds. I felt like I was camping. The food was delicious. The staff is great, the resort is just not for us. I checked out early and went to the Royalton Sands in Montego. This resort is more our type. Large pool, great music, great food, no tree frogs.

My wife and I had an excellent stay. The resort is very unique and enjoyable. The wildlife and setup for the resort is great. Couldn't have asked for a better place for the price we paid. Highly recommended!!

The "treehouse" rooms were very clean and had very fancy bathrooms, and nice balcony. Beautiful grounds with palm trees and gorgeous flowers. The food was excellent. Each night was a different type of food, for example, Mexican, Italian, etc. Breakfast was wonderful every morning. The staff was friendly and helpful. The walk across the street was a short walk to the beach. Be prepared for the peddlers that walk on the beach. They aren't threatening, but they are persistent.

Website for hotel very misleading , the rooms are as shown on website. The staff was somewhat rude the moment we arrived, we had certain request for our rooms before we arrived. When we checked in and asked about our rooms , they told us that the rooms are the way they are. So instead of our family being next to each other , they put one room on one end of the property and the other on the other side. The rooms when we get there are dirty and have a bad smell of old food and alcohol . The buffet had very little to choose from each day The beach is off site and is only open from 7am-7 pm So no access for walking on the beach at night with my wife. For being an adult hotel the entertainment only lasted an hour at night and usually was through by 8:30 or 9:00 and then the hotel pretty much closes down If you don't tip everyone you come in contact with and I mean everyone be ready for bad looks and rude staff My wife and I travel quite a bit and this by far has been the worst experience I have had at a 4 or 5 star resort

Norman Manley Blvd Negril Westmoreland

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Booby Cay, Sunset at the Palms Resort - Adults Only - All Inclusive is within 2 miles (3 km) of Kool Runnings Water Park. This 85-room, 4-star resort welcomes guests with 4 restaurants, a private beach, and an outdoor pool. Bloody Bay Beach and Bloody Bay are also close to this Negril resort.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. There are ample dining options with 4 onsite restaurants, including Palm Grove, which specializes in Caribbean cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Sunset at the Palms Resort - Adults Only - All Inclusive's 85 rooms are air-conditioned and provide free minibar items, balconies, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and ceiling fans are also available.


Property features

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, an outdoor pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for USD 45 per person roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a spa tub, a sauna, and an outdoor tennis court.

Room options

Suite, 1 Bedroom (VIP Airport Fast Tracking)

King 1 | Sleeps 4

Guest reviews for Sunset at the Palms Resort - Adults Only - All Inclusive

Everyone (12) Couples (62) Family (1) Other (4) Friends (1)
5
Everyone

Amazing stay with friendly and helpful staff. We enjoyed our visit immensely and feel so refreshed. Thanks to the people at Sunset At the Palms for helping to find my lost phone too! The tropical setting was exactly what we needed to relax. Until next time! We’re telling all of our friends.

By , from Chicago on Apr 29, 2018

Review comment responded on May 2, 2018

Oh no! so scary to lose your phone! Glad we could find it! Come again when you need to relax!

5
Couples

We had an amazing time at Sunset at the Palms! From the staff, to the food, to the room and an incredible beach! Loved it all and would go back!

By , from East Aurora, NY on Mar 29, 2018

Review comment responded on Apr 5, 2018

Makes us so happy to hear this! Please do come again soon!

5

relaxing resort

Everyone

If your looking for a place to relax, Sunset at the Palms is your place. Extremely friendly and helpful staff. Treehouse style resort.

By , from Baltimore, MD on Mar 7, 2018

Review comment responded on May 2, 2018

So glad you were able to relax in our beautiful setting. Come again!

4

unique resort with beautiful grounds

Couples

Smaller resort catering to quieter clientele. Food selection/quality was very good. Wait staff was under manned and seemed lacking training resulting in difficulty obtaining water/drinks during several/most evening meals.

By on Feb 27, 2018

5

amazing!

Everyone

We absolutely loved sunset at the plams. Between the staff the room the food everything was perfect. We will be back!

By on Feb 20, 2018

Review comment responded on Mar 22, 2018

Dear Guest, Thank you for your lovely review! We are thrilled to hear that everything was perfect and are looking forward to your return to our beautiful Jamaica.

4
Everyone

Awesome property for adults. If you want to get away from rowdy families, this is the place to be.

By on Dec 22, 2017

Review comment responded on Jan 18, 2018

Thank you for choosing Sunset At The Palms. Super happy you love our resort. See you soon.

4
Everyone

I had a amazing time there every one is super friendly and help you with all your need. The private beach side is awesome as well. The food was great so you don’t have to buy any food among your stay

By on Nov 21, 2017

Review comment responded on Jan 19, 2018

Thank you for choosing us for your vacation experience. Super happy you enjoyed your stay. See you soon.

5

paradise

Everyone

Will definitely be going back!! Good food excellent and friendly staff always going above and beyond to make sure your time is enjoyable. Not overly crowded like some of the other resorts several time it seemed like we were the only ones there.

By , from Ohio on Jul 24, 2017

5

great beach

Couples

6 days relaxing not a party resort great staff not a lot of food choices but food was great

By , from maine on Apr 17, 2017

5

wonderful staff beautiful place

Everyone

We had such a great time! The staff are attentive and so much fun! Nepaul and Alex at the bars are fantastic and everyone is so happy and go out of their way to be helpful! The resort is so peaceful and everything is beautiful! We also really enjoyed our excursions and our driver Sinclair was pretty great!

By , from Wahington on Apr 11, 2017