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Sunset at the Palms Resort - Adults Only - All Inclusive

Property class: 4.5
VIP Access

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

3 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior detail
Room service - dining
Private beach, white sand, sun loungers, beach umbrellas
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪14 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Bloody Bay
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

9.2 out of 10
Wonderful
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.6 out of 10
Excellent
(85 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Bloody Bay Beach is within a 5-minute walk of Sunset at the Palms Resort - Adults Only - All Inclusive while other popular sites like Seven Mile Beach are within a mile (2 km). This 85-room, 4.5-star property welcomes business and leisure travelers with a private beach, a full-service spa, and 4 restaurants.

What's nearby

  • Bloody Bay Beach - 14 min walk - 0.8 miles
  • Seven Mile Beach - 19 min walk - 1.0 mile
  • Bloody Bay - 2 min drive - 0.9 miles
  • Time Square Mall - 11 min drive - 5.2 miles
  • Negril Cliffs - 18 min drive - 8.6 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 92 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Restaurant Negril - ‬3 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Guests of Sunset at the Palms Resort - Adults Only - All Inclusive have access to a private beach, a full-service spa, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 99 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and bathrobes. Free minibar items, balconies, and coffee makers are also standard.
A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Ginger Lily Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

Will I find all-inclusive rates at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals. Activities include snorkeling, windsurfing, and kayaking.

Is free cancellation available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Sunset at the Palms Resort - Adults Only - All Inclusive?

Guests enjoy the property's walkable location in Negril based on their ratings, and it's steps from Bloody Bay and Bloody Bay Beach. You'll also find Seven Mile Beach and Time Square Mall within a short drive.

Is there a spa available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Ginger Lily Spa is the property's spa and services include Swedish massages, deep-tissue massages, reflexology, and aromatherapy.

Does Sunset at the Palms Resort - Adults Only - All Inclusive feature a casino?

No, Sunset at the Palms Resort - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Sunset at the Palms Resort - Adults Only - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Sunset at the Palms Resort - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sunset at the Palms Resort - Adults Only - All Inclusive.

What is the closest airport to Sunset at the Palms Resort - Adults Only - All Inclusive?

The closest major airport to Sunset at the Palms Resort - Adults Only - All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is about 29.2 mi away.

Does Sunset at the Palms Resort - Adults Only - All Inclusive offer wedding services?

Take advantage of the wedding venue at Sunset at the Palms Resort - Adults Only - All Inclusive if you plan to say "I do" during your trip.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 174 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

charles

Liked: Cleanliness, amenities, property conditions & facilities
We just spent 9 nights at Sunset at the Palms, and it was truly exceptional. From the moment we arrived, the staff made us feel welcomed, cared for, and completely at ease. Every interaction felt genuine — warm smiles, thoughtful service, and an attention to detail that never felt forced. It’s clear this is a place where people care about what they do, and it shows in every corner of the experience. The resort itself is beautiful, peaceful, and thoughtfully designed — a perfect balance of relaxed luxury and natural charm. It felt like a real escape: calm, grounding, and restorative in a way that’s hard to find. What says the most is this: we will absolutely be returning. That’s huge for us, because we’ve never committed to visiting the same place twice before. Sunset at the Palms changed that. If you’re looking for a place that feels special, personal, and genuinely memorable — this is it. We’re already looking forward to coming back.
Stayed 9 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort were fabulous!
Stayed 6 nights in Jan 2026

8/10 Good

Barry

Stayed 8 nights in Jan 2026

10/10 Excellent

Sasha R Toro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect pause needed from a busy life. It has private beach access. The staff and services are incredible. Hospitality is taken seriously in this resort. I met a few couples that come back often. The environment is safe, peaceful and near fun areas in Negril. I would recommend this hotel to friends and family any day!
Stayed 4 nights in Dec 2025

10/10 Excellent

Joseph E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort. We did a vow renewal ceremony, and I am so glad we did. Our location was absolutely beautiful, but what really makes this resort special is the people. Everyone made us feel extra special; which was, well, special.
Stayed 6 nights in Dec 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was very nice and pleasant and seemed happy to help in any way. This is a quiet and quaint placed. Don't expect loudness or major night life. It's a place to relax and enjoy the pleasantries of the resort and a beautiful beach. Drinks are what you would expect in Jamaica. Jim beam is bourbon and jack Daniel's whisky. Rum runners were string but good. Would recommend for a couple get away that likes quiet and quaint
Stayed 7 nights in Dec 2025

10/10 Excellent

Tanya Tetiana Katherine

Stayed 7 nights in Dec 2025

4/10 Poor

FEDERICO

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms Dated( rusted ) , Mediocre, Basic food choices … Advertised as 4.5 Stars Hotel .. Is not even a 3 starts
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every meal was a treat, from the breakfast buffet to the Chef's Showcase dinner. The bungalows were terrific... it felt like we were in the jungle! The beach was spectacular, great view and shaded in many places. And the service was top notch. We will be back.
Stayed 7 nights in Dec 2025

10/10 Excellent

Brian Keith, Warren

Stayed 5 nights in Dec 2025

10/10 Excellent

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely a great experience with friendly staff and great food highly recommended..
Stayed 4 nights in Oct 2025

10/10 Excellent

Aleksandar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice small resort, very quiet, staff is very pleasant, rooms are clean and roomy, beach is private and beautiful. We had a very relaxing holiday while here.
Stayed 10 nights in Oct 2025

10/10 Excellent

James Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Sep 2025

10/10 Excellent

Devlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic, the food was great and the atmosphere was so welcoming. I certainly would recommend this resort which contibuted to my stay being so wonderful.
Stayed 8 nights in Oct 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed our vacation at the resort. From the arrival staff to the restaurant / to bar / cleaning / maintenance/ pool staff I can’t say enough good things about every one we encountered. Will absolutely consider planning another vacation at this property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be returning, amazing staff and resort!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelsey

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our wedding here and they did an amazing job! The staff was so friendly and accommodating, shoutout to our wedding planner, Amanda, and our favorite server, Tamika! The beach is only about a 2 minute walk and they have crossing guards that assist you. We will definitely be back.
Stayed 7 nights in Oct 2025

8/10 Good

Clint, kokomo

Liked: Staff & service
Disliked: Amenities
The beach was ok and the balcony view was excellent. Loved the tropical setting'
Stayed 7 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just wonderful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Marisha M, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Sunset at the Palms. The team at SATP was just wonderful from the moment we arrived right through check out. Looking forward to a return trip!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leny Alexandra Hernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel omg is beautiful and peaceful and the people are amazing.
Beautiful 😍
Stayed 5 nights in Oct 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely awesome. Its like escaping into a Amazon forest. The staff were incredible. Everything is super clean. The service is fast. Our safe stopped working and guy was there in 5 minutes to fix. The food was unbelievable, especially the buffet. Most buffet food is like "fast food". Not here!! Wish i had the shrimp recipe!!. Choices were extensive. The "chefs choice" night dinner was also excellent!!! I really cannot say enough good things about this hotel. I would recommend it in a heartbeat!! Especially to adults looking for a great place with no kids!!! But it is not a "high octane" place. If you are looking for loud music, too many people are non-stop activity all around you, go someplace else.
Stayed 4 nights in Oct 2025

8/10 Good

Debi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely beautiful. Love the jungle feeling and privacy for each treehouse. The beach is a short walk across the street with crossing guards to help stop traffic. Beach is amazing not crowded, clean and friendly beach staff. They make sure you’re not bothered by people selling their goods. We enjoyed shopping on the beach.(shopping was short walk down the beach). Staff around the resort were amazing so friendly and fun. They make a point to make you feel welcomed. Food was good. Our room was beautiful, unfortunately we had shower issues, the first 2 nights water stopped running in the middle of my shower and then our 4th night the shower had no hot water. I will say they took care of it but it was quite frustrating with limited time to get ready for things. I wish the concierge station would have kept us updated on the process of each situation we had to contact them. With that being said I would still definitely go back. I hesitated even mentioning the shower but I feel they need to communicate more keep us updated, we did agree if they had to turn water off a 3 rd day they would leave me a note ahead of time. Beautiful hotel and amazing staff!!
Stayed 5 nights in Oct 2025

8/10 Good

Lakenya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is nice a little outdated and food choices are slim but a great scenery.
Stayed 3 nights in Oct 2025

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