Skip to main content
Beginning of main content

Recent guest reviews

Clean, spacious, close to beach.

Manager was rude, a very old outdated building they kept turning the water off in the late evening hours if we had to go to the restroom, the toilet will not flush we couldn’t wash our hands. Couldn’t take a shower when we came in from being out, they put us in the wrong room with two full-size beds hard as a rock by the way mosquitoes everywhere we got bit so bad the whole time we were there, it was awful. They charge me $600 for the deposit when initially it was supposed to only been 300 according to their own contract online. I had to contact my bank to get my money back because they were horrible and they still did not put me in another room , they have blinds that people can see through your rooms and very bad experience and I will never go back there ever. The restaurant is just so-so… depends on the chef. The female chef was Okay. depending on which chef you got… my husband order steak and eggs over easy and the eggs were so hard the steak was not cooked properly. It was dry and the bill was so expensive over $164 just for two orders of French toast a bowl of fruit and two small steak orders !

We enjoyed our stay at Rondell Village. The room was great, the bed was comfortable and the staff were friendly. We were disappointed that the covid testing could not be scheduled with a one night stay but the ability to get tested nearby was easily accessible. The hot tub and pool was nice to have. We didn't use the pool but did use the hot tub. We would have liked it to be deeper as we had to sit on the bottom floor of the jacuzzi to have the water at shoulder level. Allow extra time for check-out as the housekeeper has to do a walk through of the room before check-out is complete.

We reserved a 2 br villa with special requests for one of our guests. The staff at Rondel was accommodating and check-in was a breeze. The rooms are clean and safe. I have stayed at this property about 3 years ago and not much has changed....simply beautiful!

Multi-level (we had 3rd floor) well-maintained clean motel situated amongst beautiful foliage with good-sized balcony, remodeled shower, good water pressure, mini fridge, safe, TV, wifi, small pool, hot tub, fan and A/C. Has a beach court yard with big trees and shower to wash off sand. Gazebo restaurant and bar by koi fish pond next to court yard. Beyond the court yard is beautiful 7-mile beach--soft powdery sand, clear shallow water, no seaweed, great views both directions. Lifeguard on duty. No currents. Few locals walking by with dogs, few horses running by. Few boats troll by looking for customers. A few more vendors than I would have liked. But not persistently annoying. The staff were friendly but a little slow (laid back). Food was decent. We had our coffee out on the beach. The only nasty thing about this place were the ants (2 varieties) that bit me both at the bar and the tables next to the bar. No ants on the beach, though, which is where we spent most of our time.

The staff were amazing - from front desk to wait staff, to lifeguards. Everyone tried their best to accommodate us in the most friendliest and efficient manner. Rooms were very clean and hotel food was delicious. The greatest part was the ability to walk out of my room and in a few feet I'm on the beach! Everything you want is on the beach - food, tropical fruits, shops, boat riding, parasailing, and sooooo much more. If you want a break from the hotel restaurant you can get jerk chicken or patties off the street, along with a variety of other local restaurants on the strip. I cannot wait to go back.

After exploring many hotels up and down the beach, I ended up feeling the most comfortable at Rondel Village. It's centrally located, the restaurant is beautiful and very reasonably priced and the staff is awesome

I discovered that $580.00 in U.S. dollars was missing from the locked safe that I rented and prepaid for at the hotel. Thought this establishment was secured and safe but evidently the hotel management/owners have thieves on their payroll. The disgust that is left in the pit of my stomach has made me decide to never step foot in Jamaica ever again.

I absolutely loved this hotel. The staff was great... Helpful and courteous. The food wasn't as I expected especially being in Jamaica. But down the road there are great little restaurants. The location is perfect to take a walk down the road to the nearby night life or into the town for easy shopping. The pool very clean and always vacant... I'll definitely be booking here in the near future. Thanks Rondel village for a wonderful experience. Oh yeah the spa is 5 star quality.. Ask for Shanique

Wonderful stay at a great price! The wife and I enjoyed the distance from larger, overcrowded areas and would definitely stay again!

Really good option for reasonable price. Rooms are comfortable and clean. Good restaurant. Beach is small, however good sand and water.

Had a great time ,staff was very friendly and informative and pleasant .

I always enjoy my stay at Rondel Village. Rooms are clean. Housekeeping is always available to get me what i need as far as towels, soap etc. Hotel staff are also very helpful in assisting me with my needs. I would definitely stay there again and recommend this place to others. I love that its right on the beach.

So just to let you know my background, I've been to Jamaica 4 times, and I stayed at an all inclusive twice (Sunset Beach & Secrets) and this is my second time at Rondel. I came back to Rondel mostly because I felt safe. They have 24 hour security, the staff is extremely friendly and helpful (it doesn't hurt that they remembered me from last time), the food is good (a bit overpriced in my opinion), and it's in close proximity to the night hot spots. Be warned that Jungle Nightclub is directly next door and if you don't like loud music throughout the night you might have a problem. Also, there are a lot of beach vendors, security is very good at keeping them a bay so you don't feel overwhelmed. And double shout out to the bartenders Donovan and Delroy. They are absolutely amazing!

Everything is witching walking distance , great staff

I was impress with hotel. I stayed on the garden side and the rooms are big, clean and up to date; however I was not happy with the water. The water pressure needs some improvement and get ready because you might get startled when the water temperature changes.

Chill there but then explore everything else that Jamrock has to offer. Do the tours.

Centrally located on the 7mile stretch. Right next to Jungle nightclub if you're into that... also close to Roots Bamboo and Alfred's. Staff is wonderful. We met Antonica, Rachel, Delroy among many. The security guards were also great. Front office staff were helpful too. There was one girl who wasn't very friendly but overall good. Do try Dirty Banana. We had this at many different bars and this was best here. Get it with Wrey&Nephew Overproof rum if you can handle it. If I had a complaint it would be WiFi not being reliable. We did not have access as promised out on the beach nor in the restaurant. This was an inconvenience for us. Also, we found mosquitoes in our room night after night. We killed several every day and although we did our part to repel them, we still woke up with bites all over. When we shared our concern with staff, they offered to spray the room. This still did not help. Mosquito netting would go a long way. Small investment.

Norman Manley Boulevard Negril Westmoreland

Hotel highlights

  • Steps from Seven Mile Beach and Jamaica Beaches
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Rondel Village is adjacent to popular attractions such as Seven Mile Beach and Jamaica Beaches. This 56-room, 3-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7:30 AM to 11 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs and free toiletries. Balconies or patios, refrigerators, and ceiling fans are also standard.


Property features

At Rondel Village, guests have access to a full-service spa, 2 outdoor pools, and 2 spa tubs. There's free parking, and an airport shuttle (available on request) for USD 25.00 per person one-way. Front-desk staff can assist with tours/tickets and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a terrace.

Room options

Villa, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, Garden Area (Across the street from the beach)

2 Double Beds | 1 King Bed | Sleeps 3

1 Bedroom Beachfront Villas

1 King Bed and 1 Queen Murphy Bed | Sleeps 4

Superior Room

2 Double Beds | Sleeps 3

Guest reviews for Rondel Village

Everyone (7) Couples (21) Family (5) Other (8) Friends (5)
5
Partner Couples

Clean, spacious, close to beach.

By on May 16, 2023

Review comment responded on May 17, 2023

Dear Christopher,Thanks for choosing us and we do appreciate your patronage.One Love from the Rondel Village Family!!

1
Everyone

Manager was rude, a very old outdated building they kept turning the water off in the late evening hours if we had to go to the restroom, the toilet will not flush we couldn’t wash our hands. Couldn’t take a shower when we came in from being out, they put us in the wrong room with two full-size beds hard as a rock by the way mosquitoes everywhere we got bit so bad the whole time we were there, it was awful. They charge me $600 for the deposit when initially it was supposed to only been 300 according to their own contract online. I had to contact my bank to get my money back because they were horrible and they still did not put me in another room , they have blinds that people can see through your rooms and very bad experience and I will never go back there ever. The restaurant is just so-so… depends on the chef. The female chef was Okay. depending on which chef you got… my husband order steak and eggs over easy and the eggs were so hard the steak was not cooked properly. It was dry and the bill was so expensive over $164 just for two orders of French toast a bowl of fruit and two small steak orders !

By on May 6, 2023

Review comment responded on May 9, 2023

Dear Muriel,So sorry we did not meet your expectations.You booked your reservation through Expedia.com Group, and we received your reservation for a 2 Bedroom Villa requesting 2 double beds in the master bedroom. We accommodated your request as per your reservation for the 2 double beds in the master bedroom. Our 2 Bedroom Villas can come with either 2 double beds or 1 king bed in the master bedroom. The correct category was given to you, upon check out you told us that you were given the wrong room. You also complained that the beds were hard the day after you checked in which we will review.You complained that the security kept shutting off the water every 10 minutes, which is not the case; I explained that due to extreme drought conditions affecting the entire island, severe water restrictions are in place where the supply from the main is locked off between the hours of 10:00pm and 5:00 am nightly. However, we do have standby water tanks but must again apologize for the brief periods of intermittent disruption experienced. You stated that the security deposit was US300.00 and was advised on check-in that it is US300.00 per room since you are staying in a 2 Bedroom Villa it is counted as 2 rooms, thus US600.00 was done as a Pre-Auth, which is a hold on your card, and this was reversed on your departure from the resort.Unfortunately, the Restaurant did not receive a complaint regarding breakfast with the Steak and Eggs at the time, which would have given us the opportunity to address to issue. At the restaurant all our menu options are priced, therefore, this will give the customer the cost of a meal before an order.One Love from the Rondel village Family.

2
Everyone

By on Jan 5, 2023

4
Partner Couples

We enjoyed our stay at Rondell Village. The room was great, the bed was comfortable and the staff were friendly. We were disappointed that the covid testing could not be scheduled with a one night stay but the ability to get tested nearby was easily accessible. The hot tub and pool was nice to have. We didn't use the pool but did use the hot tub. We would have liked it to be deeper as we had to sit on the bottom floor of the jacuzzi to have the water at shoulder level. Allow extra time for check-out as the housekeeper has to do a walk through of the room before check-out is complete.

By on Feb 5, 2022

Review comment responded on Feb 7, 2022

Dear Nicole, Thanks for staying with us, we do appreciate it. We have noted your concerns with checkout and overall although your stay was short you enjoyed it. We look forward to hosting in the near future.

5
Everyone

By on Jan 3, 2020

Review comment responded on Jan 4, 2020

Dear Valued Guest, Thanks for choosing us for your vacation, we do appreciate it.

5

end of summer retreat

Everyone

We reserved a 2 br villa with special requests for one of our guests. The staff at Rondel was accommodating and check-in was a breeze. The rooms are clean and safe. I have stayed at this property about 3 years ago and not much has changed....simply beautiful!

By on Jul 31, 2018

Review comment responded on Apr 30, 2019

Dear Valued Guest, Thanks for choosing us once again for your vacation and we look forward to hosting you in the near future.

4

clean quaint hotel on gorgeous 7-mile beach

Everyone
Beach Courtyard Pool View out my 3rd story balcony 7-mile Beach right outside courtyard

Multi-level (we had 3rd floor) well-maintained clean motel situated amongst beautiful foliage with good-sized balcony, remodeled shower, good water pressure, mini fridge, safe, TV, wifi, small pool, hot tub, fan and A/C. Has a beach court yard with big trees and shower to wash off sand. Gazebo restaurant and bar by koi fish pond next to court yard. Beyond the court yard is beautiful 7-mile beach--soft powdery sand, clear shallow water, no seaweed, great views both directions. Lifeguard on duty. No currents. Few locals walking by with dogs, few horses running by. Few boats troll by looking for customers. A few more vendors than I would have liked. But not persistently annoying. The staff were friendly but a little slow (laid back). Food was decent. We had our coffee out on the beach. The only nasty thing about this place were the ants (2 varieties) that bit me both at the bar and the tables next to the bar. No ants on the beach, though, which is where we spent most of our time.

By , from Seattle on Oct 16, 2017

Review comment responded on Dec 5, 2017

Dear Wendy, Thank you for choosing us for your vacation, we are happy to know that you enjoyed your stay with us and we look forward to hosting you in the near future.

4

relaxing hotel centered in the heart of everything

Couples
Peaceful Sunsets

The staff were amazing - from front desk to wait staff, to lifeguards. Everyone tried their best to accommodate us in the most friendliest and efficient manner. Rooms were very clean and hotel food was delicious. The greatest part was the ability to walk out of my room and in a few feet I'm on the beach! Everything you want is on the beach - food, tropical fruits, shops, boat riding, parasailing, and sooooo much more. If you want a break from the hotel restaurant you can get jerk chicken or patties off the street, along with a variety of other local restaurants on the strip. I cannot wait to go back.

By , from Nassau County on May 23, 2017

Review comment responded on Jul 22, 2017

I am thrilled to know that you enjoyed your vacation with us. I am sorry to know that the visitor policy did not go down well with you, the plus side of this policy is that the US$20.00 can be used for food an beverage at the restaurant for your guest. I am happy that it did not deter you from having a wonderful stay with us. See you soon.

5

perfect spot, centrally located on the beach.

Everyone

After exploring many hotels up and down the beach, I ended up feeling the most comfortable at Rondel Village. It's centrally located, the restaurant is beautiful and very reasonably priced and the staff is awesome

By , from Minneapolis, MN on Apr 7, 2017

2

a beautiful trip turned into a nightmare.

Everyone

I discovered that $580.00 in U.S. dollars was missing from the locked safe that I rented and prepaid for at the hotel. Thought this establishment was secured and safe but evidently the hotel management/owners have thieves on their payroll. The disgust that is left in the pit of my stomach has made me decide to never step foot in Jamaica ever again.

By , from Virginia on Nov 21, 2016

Review comment responded on Dec 6, 2016

We are extremely sorry about this unfortunate incident and take all complaints very seriously. When the report was received the police were immediately called to investigate. All room safes are bolted and secured inside the closet; the safes are designed only to be opened by key with an additional personal lock code feature. . The police investigation concluded that there was no forced entry to the room or to the safe and the safe itself was intact. Again we apologize for this unfortunate incident.

url importing http://www.orbitz.com/Negril-Hotels-Rondel-Village.h548250-p2.Hotel-Reviews
There was an error importing /Negril-Hotels-Rondel-Village.h548250-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Negril-Hotels-Rondel-Village.h548250-p2.Hotel-Reviews

Frequently asked questions