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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

4.5 out of 5.0

Recent guest reviews

STAFF WAS VERY INFORMATIVE. WENT WITH GROUP-BOTH HAD TO CHANGE ROOMS DUE TO AIR CONDITIONING,WE STAYED AT LADY HAMILTON. SHEETS HAD A LOT OF SPOTS.ALSO A LOT OF INCOMPLETE WORK DONE IN ROOMS..ACTIVITIES & FOOD TOO FAR FROM ROOMS. HAD TO RIDE CARTS EVERYWHERE. NOT A FAN..

The two beach options were great, the adult pool was great. The food at the restaurants were good the morning buffet was not very good at all.

Friendly staff with great beaches. Staff is polite, professional and definitely want to ensure you are having a good time. Infinity pool is very large, but missing quite a few tiles which detracts from its beauty. Beds are horribly uncomfortable. You cannot walk the main halls without a sales person trying to sell you an excursion and/or massage.

Lots of room and anything you wanted to do was quick and easy.

I loved everything about the property. The staff was excellent, and the carts are amazing great idea.

I would say this resort need do a little better on the food. Csuse there a lot picky people in world. Other then that the resort was great.

The property was very well kept, from the landscaping to the suites everything was up to par.

The property is beautiful. The food is great. However i had a few incidents. 1. We went to get a coconut and after waiting on the line the man told me i couldnt get one for me and my daughter because 3 white folks were behind me and he only had a few left. I felt discriminated against. I tipped him $5 even after he was rude to me. He gave everyone what they asked for so why couldn't my daughter get a coconut? And we were there first. 2. I was told I was in the wrong place when i arrived and should go to the next side. This was just ridiculous and made no snese. I paid for Lady Hamilton. 3. I got locked out my room twice and they blamed my phone, but the batteries in the door was empty and had me waiting 30 minutes. 4. Called 4 times for my sheets to be changed, took 7 hours for someone to come. I tip the maid $20 US and then tip $1000 Jamaican to the guy who took 7 hrs to come by. 5. A shuttle bus driver yelled at me after he brought my husband to my room. Saying he shouldn't be there, but they brought him there. All i got was am sorry ma'am at the front desk.

The rooms were clean, the staff was good and they were willing to help and ensure that my stay was good.

I liked the open rooms and view, which I paid to upgrade.. Was disappointed in the lack of help the staff provided. Place is so large that the staff would almost make you feel like you should walk the property and not use the shuttle. Which made things very awkward.

Nice but restaurants close at 9:45pm which is insane when you are on vacation

Everything was great except the rooms were loud at night.

Definitely will be back. Excellent rooms, clean grounds, friendly staff and clear water.

The Point Lucea Hanover

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Grand Palladium Lady Hamilton Resort & Spa All Inclusive places you 7.5 mi (12.1 km) from Tryall Golf Club. This 540-room, 4.5-star property has 5 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 7 restaurants, including Chez Bubbas, which specializes in American cuisine and serves dinner, and Arte e Cucina with its pool views. Order from room service to satisfy your hunger without leaving your room.


Rooms

A flat-screen TV comes with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a balcony, an iPod dock, and a living room.


Property features

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.

Room options

Romance Villa Suite (Adults Only), 1 King Bed, Jetted Tub, Oceanfront

King 1 | Sleeps 2

Suite, Jetted Tub, Courtyard Area

King 1 | Sleeps 4

Guest reviews for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Everyone (39) Couples (131) Family (52) Friends (35) Other (5)
4
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Dear Guest, Thank you for rating our resort. We are happy you had a wonderful time with us. We hope you will give us another opportunity to welcome you back, so you may experience an impeccable Palladium vacation.

2
Friends

STAFF WAS VERY INFORMATIVE. WENT WITH GROUP-BOTH HAD TO CHANGE ROOMS DUE TO AIR CONDITIONING,WE STAYED AT LADY HAMILTON. SHEETS HAD A LOT OF SPOTS.ALSO A LOT OF INCOMPLETE WORK DONE IN ROOMS..ACTIVITIES & FOOD TOO FAR FROM ROOMS. HAD TO RIDE CARTS EVERYWHERE. NOT A FAN..

By on Jun 4, 2019

Review comment responded on Jun 7, 2019

Dear Guest, Thank you for this feedback on our resort. We are happy that you found our team members hospitable. We regret that your experience didn't match your expectations. Our team members work assiduously to keep our resort up to standard and we are continuously enhancing our facilities for the betterment of the Palladium experience. We hope that we will have another opportunity to serve you again, so that you may enjoy the full Palladium experience.

4
Partner Couples

The two beach options were great, the adult pool was great. The food at the restaurants were good the morning buffet was not very good at all.

By on Jun 2, 2019

Review comment responded on Jun 4, 2019

Dear Guest, Thank you for sharing this review and for choosing to vacation at our resort. We are pleased to hear you enjoyed our beautiful beaches, pools and food. We are sorry to learn you did not like the morning buffets, however, we are happy it did not put a damper on your stay. We hope to welcome you back for an impeccable experience.

3
Everyone

By on Jun 1, 2019

Review comment responded on Jun 3, 2019

Dear Guest, Thank you for sharing. Based on your rating, you had good experiences as well as a few that were not during your time with us. We hope that the parts that were good were not overshadowed by the parts that weren’t. It would be our pleasure to host you once more, so that we may create a flawless experience for you.

5
Everyone

By on May 6, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for an amazing rating and we are glad you had a wonderful time. We hope to welcome you back soon.

3
Families Partner Couples

Friendly staff with great beaches. Staff is polite, professional and definitely want to ensure you are having a good time. Infinity pool is very large, but missing quite a few tiles which detracts from its beauty. Beds are horribly uncomfortable. You cannot walk the main halls without a sales person trying to sell you an excursion and/or massage.

By on May 5, 2019

Review comment responded on May 14, 2019

Dear Guest, Thank you for this feedback on our resort. We are happy that you found our beaches and pools to your liking and our team members hospitable. We regret that your experience didn't match your expectations. Our team members work assiduously to keep our resort up to standard and we are continuously enhancing our facilities for the betterment of the Palladium experience. Regarding our sales team members, it's a service that many of our guests appreciate, however, do not want our guests to feel coerced into taking part in any activity. We will speak with our team members about taking a less forceful approach. We look forward to the opportunity to serve you again, so that you may enjoy the full Palladium experience.

5
Partner Couples

Lots of room and anything you wanted to do was quick and easy.

By on May 4, 2019

Review comment responded on May 13, 2019

Dear Guest, Thank you for sharing your feedback and for giving us a positive rating. We are glad you had a wonderful time and hope to host your stay again soon.

5
Everyone

I loved everything about the property. The staff was excellent, and the carts are amazing great idea.

By on May 2, 2019

Review comment responded on May 2, 2019

Dear Guest, Thank you for sharing this review. We are extremely delighted that your time at our resort left a lasting impression and you loved everything about it, especially our team members and resort shuttles. It would be our pleasure to host you again and we hope it will be soon.

5
Families Families

I would say this resort need do a little better on the food. Csuse there a lot picky people in world. Other then that the resort was great.

By on Apr 16, 2019

5
Friends

The property was very well kept, from the landscaping to the suites everything was up to par.

By on Apr 15, 2019

Review comment responded on Apr 22, 2019

Dear Guest, Your review is greatly appreciated. We are very happy that you had a wonderful time with us and enjoyed everything we offer. We would love for you to come and visit us again soon.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

The Point, Lucea, Hanover