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Recent guest reviews

Beautiful Place just far from Everything and not in Montego Bay!

There are so many things to do at the resort there is no need to spend extra money on excursions. One bad thing that did happen, 40 dollars went missing from our room.

The spa is outdated and the rooms are dated (spa etc. Don't work and it isn't getting fixed). Not that family friendly - music was blasting very loud most of the day and often late into the night.

There is nothing I didn’t like about my stay! The staff was so nice and helpful and the property was always clean and beautiful!

I really liked this hotel. The night life was pretty cool, there’s always something to do. The food was absolutely delicious. I had no complaints about any of the restaurants. Most of the staff was very helpful. My only two issues were the bed was very uncomfortable, & the rodents in our suite. We discovered a gieco on my clothes, then later that day we had a flying water-bug flying around in our hotel room. I do understand we’re in a tropical area so that happens but I do not like bugs at all. We called for help, fortunately they took care of the issues. I would rate this hotel a 4/5 stars.

Staff is very friendly and The resort is very clean Be very aware of onsite robbery and false resort cash

I love everything about this property had live shows every night, the food was excellent, had exercises classes daily, kid friendly, staff was great , great music and dancing ,, room service was great I am going back in 6 months and excursion was great Had a wonderful awesome time you will not go wrong visiting this property

I loved the property, and all the staff was very friendly and helpful. I would definitely recommend this resort for people to stay at

Great food and great people! 8th time here and will be back next year for our anniversary again

Everyone was so nice to my family and I. I was so amazed how attentive they were to us. I want to say thank you for making my family and I stay a remarking one. The food, the cleanliness was amazing. The staff was even amazing and remembered all of my families name. NOW THAT IS AMAZING! Plan on having our family reunion there next year 2020.

Amazing views, easy to get to, great drinks. Amazing massage at the spa. Staff isn’t the most friendly but they also aren’t rude. The property is a little outdated. The bed was terrible and it’s really loud at night. Entertainment was fun and we enjoyed most of the restaurants we dined at.

Overall the property is amazing... I would just say sometimes trash cans were overflowing at beach or pool... some bathrooms were not very clean or attended to.

Drinks were ok! Food was good !Property was well maintained .

The Point Lucea Hanover

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Grand Palladium Lady Hamilton Resort & Spa All Inclusive places you 7.5 mi (12.1 km) from Tryall Golf Club. This 512-room, 4.5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. Relish the American cuisine at Chez Bubbas, one of 7 onsite restaurants, which serves dinner, or enjoy the pool views at Arte e Cucina. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 512 accommodations feature balconies and afford space to spread out with living rooms. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and coffee makers are also standard.


Property features

Grand Palladium Lady Hamilton Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.

Room options

Suite, Jetted Tub, Courtyard Area

1 King Bed | Sleeps 4

Romance Villa Suite (Adults Only), 1 King Bed, Jetted Tub, Oceanfront

1 King Bed | Sleeps 2

Junior Suite, Jetted Tub, Courtyard Area

1 King Bed and 1 Double Sofa Bed | 2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Everyone (49) Couples (21) Family (20) Friends (1)
4
Friends

Beautiful Place just far from Everything and not in Montego Bay!

By on Mar 13, 2020

Review comment responded on Mar 13, 2020

Dear Yvonne, Thank you for sharing this review. We are delighted that you had a wonderful time with us and left our resort with a great vacation experience. It would be our pleasure to host you again and we hope it will be soon.

4
Everyone

By on Mar 4, 2020

Review comment responded on Mar 4, 2020

Dear Guest, Thank you for rating our resort. We are happy that you had great experience and that you found most of your time with us flawless. It was a pleasure having you and we hope you will come and visit us again soon.

4
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Dear Guest, Thank you for your rating and we are glad you had a wonderful stay and found most of your time with us flawless. We hope to welcome you back soon.

5
Everyone

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Dear Guest, Thank you for the rating. We are happy that you had a wonderful time and enjoyed our lovely amenities. We hope to welcome you back for another great experience.

4
Partner Couples

There are so many things to do at the resort there is no need to spend extra money on excursions. One bad thing that did happen, 40 dollars went missing from our room.

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Dear Guest, Thank you for this review and for vacationing at our resort. We are happy that you had the opportunity to explore our resort and enjoyed our amenities. Our resort is renowned for its excellent service, and so we must also assure you that the necessary actions will be taken to address the areas mentioned for which we have direct control. We will reinforce with our team members that providing excellent service is at the heart of our culture. We hope that the latter mentioned experience does not deter you from our brand and would love to host again in the near future.

3
Family Family with small children

The spa is outdated and the rooms are dated (spa etc. Don't work and it isn't getting fixed). Not that family friendly - music was blasting very loud most of the day and often late into the night.

By on Jan 5, 2020

Review comment responded on Jan 6, 2020

Dear Guest, Thank you for the feedback and we are happy that you chose to vacation at our resort. We regret that your experience didn't match your expectations. Our team members work assiduously to keep our resort up to standard and we are continuously enhancing our facilities and services for the betterment of the Palladium experience. We look forward to the opportunity to serve you again, so that you may enjoy the full Palladium experience.

3
Everyone

By on Dec 14, 2019

Review comment responded on Dec 15, 2019

Dear Guest, Thank you for your review. Based on your review, you've had good and not so good experiences. We are happy that you enjoyed aspects of your trip. We do, however, offer our sincere apologies for the areas of your trip that didn't live up to your expectations. We hope you will give us another chance to make this better. Sincerely,

5
Family

There is nothing I didn’t like about my stay! The staff was so nice and helpful and the property was always clean and beautiful!

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Dear Nancy, We are thrilled that you had a fantastic experience at our resort, and we're pleased to read about it in this review. It was our pleasure having you with us and we are delighted to learn that our courteous team members ensured you had a wonderful stay. We would love to have you with us again, hopefully soon.

4
Partner Couples

I really liked this hotel. The night life was pretty cool, there’s always something to do. The food was absolutely delicious. I had no complaints about any of the restaurants. Most of the staff was very helpful. My only two issues were the bed was very uncomfortable, & the rodents in our suite. We discovered a gieco on my clothes, then later that day we had a flying water-bug flying around in our hotel room. I do understand we’re in a tropical area so that happens but I do not like bugs at all. We called for help, fortunately they took care of the issues. I would rate this hotel a 4/5 stars.

By on Oct 30, 2019

Review comment responded on Oct 31, 2019

Dear Guest, We appreciate your feedback on your experience at our resort. We're happy that you had a wonderful experience with us and enjoyed what we have to offer, especially our restaurants and entertainment. We are sorry to hear that there were instances that were not the best, but happy to hear that they didn't put a damper on your stay. It would be our pleasure to host you again. see you soon.

3
Family

Staff is very friendly and The resort is very clean Be very aware of onsite robbery and false resort cash

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Dear Guest, Thank you for sharing your feedback with us. We are delighted that you admire our beautiful resort and received great service from our team members. We are sorry to hear that your vacation did not go as planned and your experience did not match your expectations. We would like to offer our sincerest apologies for the shortcomings on our part. We hope that this experience has not deterred you from our brand and wish to host you again for a flawless vacation experience.

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

The Point, Lucea, Hanover
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