The staff was kind and went well beyond reasonable expectations
Location, room size and a king bed and cleanliness
Great place! Love it. Had a wonderful time in this lovely place.
My room wasn’t ready at my 5’pm arrival. The light switches are strange and some of the bulbs didn’t work, and my first call to notify that my cable wasn’t working was ignored. Other than that, overall it was a good location, the room was nice, but I wouldn’t want to stay in a corner room again so ...
Great hotel in a very good location. Only 1 block to the #6 subway and a short walk to Grand Central or Times Square. I would stay here again.
The hotel is beautiful and our stay was fine and overall trip to New York was amazing. The Waldorf-Astoria is in a very central location. I was disappointed in the desk staff and the concierge. It was if they couldn't be "bothered". Encouraged to have the breakfast buffet, there was no mention of ...
Liked: Luxe feel. Art decor-inspired references. The robe was a nice touch. Quality of the baked goods coffee and fruit. Did not like: Bed was unfinished, needed a bed spread or duvet.
Didn’t like the $38 “facilities fee” added to the bill. Should have been disclosed when I made booking. I will never use Wyndham again!
The location was good. Near Central Park and mid town. We had a junior suite yet it still felt small. But if you want to be in the city and looking for good value. This place is a good bet.