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Recent guest reviews

The pictures are outdataded as is the hotel. The hotel is old and feel dirty and the rooms are no where near as advertised.

Don't let the pictures fool you. The facility is dirty, the furnishings look like it's from the 70s and the mattress is horrible.

The bed was fine. The room was worn and could use some updating.

Location was great. Staff was amazing. They were very helpful. We enjoyed our stay

Need coffee in the room. HVAC fairly loud. Otherwise decent value.

Location is terrific for Broadway show weekends. Staff is very nice, very efficient, very professional. The room was spacious. Friendly housekeeping staff said "hello", every time I encountered someone.

Rocko was so awesome and helpful! Hotel was beautiful and the staff and manager was great

Location,friendly staff, cleaniess,room and hot tub

The atmosphere and staff was impeccable! The staff helped without hesitation to requests throughout my stay for an important event! The lobby atmosphere unique for a NYC experience!

Excellent Staff & amazing room loved it ! Definitely will be staying here again

Good location, nice bar lounge and lots going on there

Good location. Near theaters. Blah, blah, blah. Seriously? Forceing me to say more?

Very nice staff, but there was some construction going on in the hotel. The room was very large and the bathroom is one of the best I’ve ever had in a hotel. Much larger than a lot of hotels in Manhattan and worth a return trip.

GREAT BEAUTIFUL AND FANCY! The staff was helpful and we loved our stay!

Great service and beautiful room very romantic me and my boyfriend enjoyed the night we stayed there we will do it again

W 44th St New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Times Square
  • Bar/lounge
  • 24-hour fitness center
  • 24-hour business center

Located in Midtown, Royalton Hotel is within a 5-minute walk of Times Square and within 15 minutes of other popular attractions like Broadway. This 4.5-star hotel has 168 guestrooms and offers conveniences like a bar/lounge, a 24-hour fitness center, and a 24-hour business center.


Dining

Quench your thirst with a drink at the bar/lounge.


Rooms

All 168 rooms provide free weekday newspapers, safes, and phones. 50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include ironing boards, desks, and wardrobes or closets.


Property features

Royalton Hotel features a 24-hour fitness center, WiFi in public areas, and conference space. Valet parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, express check-out, and free newspapers.

Room options

City View Alcove

1 King Bed | Sleeps 2

Loft

1 King Bed | Sleeps 3

Deluxe

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room

1 Queen Bed | Sleeps 2

Guest reviews for Royalton Hotel

Everyone (23) Couples (3)
3
Partner Couples

The pictures are outdataded as is the hotel. The hotel is old and feel dirty and the rooms are no where near as advertised.

By on Dec 6, 2020

Review comment responded on Dec 6, 2020

Dear guest, Thank you for taking time to give us a feedback about your stay. We do take seriously all feedback and yours will be shared with the entire management team for process improvement. Thanks again for staying with us. Thanks

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you so much for your wonderful review. We look forward to welcoming you back to Royalton soon!

1
Business Business

Don't let the pictures fool you. The facility is dirty, the furnishings look like it's from the 70s and the mattress is horrible.

By on Dec 23, 2019

Review comment responded on Dec 25, 2019

Dear guest, We do apologize for the inconveniences and inconsistencies you experienced. The deficiencies you have noted are not indicative of the standards of the Royalton Hotel additionally, I am reviewing your feedback in detail with our team, and we all hope to have the chance to better serve you in the future. We strive to ensure complete comfort for all our guests and I sincerely apologize we missed the mark during your visit with us. We are truly appreciative of our guests who advise of the areas in which we struggle and allow us an opportunity to resolve them prior to the anomaly impacting more guests. Thank you again for sharing your feedback and hope to welcome you back to Royalton in the near future. Best Regards, Royalton team

2
Everyone

The bed was fine. The room was worn and could use some updating.

By on Oct 29, 2019

Review comment responded on Oct 30, 2019

Thank you for your review. We will address the issues that you had during your stay.

5
Friends

Location was great. Staff was amazing. They were very helpful. We enjoyed our stay

By on Sep 3, 2019

Review comment responded on Sep 6, 2019

Thank you kindly for your lovely review! We are elated to hear we were able to meet your expectations. look forward to welcoming you back to The Royalton again soon. Have a wonderful weekend.

3
Family with small children

Need coffee in the room. HVAC fairly loud. Otherwise decent value.

By on Aug 11, 2019

Review comment responded on Aug 13, 2019

Good evening, Thank you for your feedback. We understand that our property may not fit everyone's preferences, but we thank you for giving us an opportunity.

5
Friends

Location is terrific for Broadway show weekends. Staff is very nice, very efficient, very professional. The room was spacious. Friendly housekeeping staff said "hello", every time I encountered someone.

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you kindly for your excellent review! We are glad we were able to meet your expectations and look forward to welcoming you back again.

5
Everyone

Rocko was so awesome and helpful! Hotel was beautiful and the staff and manager was great

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Thank you kindly for your 5 star review and wonderful compliments!! We look forward to welcoming you back to the Royalton in the near future.

5
Partner Couples

Location,friendly staff, cleaniess,room and hot tub

By on May 26, 2019

Review comment responded on May 26, 2019

Good morning! Thank you for the amazing review, and your lovely words about our staff. Thank you for giving us an opportunity to serve you, and we hope to see you again soon.

5
Everyone

The atmosphere and staff was impeccable! The staff helped without hesitation to requests throughout my stay for an important event! The lobby atmosphere unique for a NYC experience!

By , from Miami Beach on Mar 14, 2019

Review comment responded on Apr 20, 2019

Thank you for your review, Mari, Your kind words mean so much to my team and I. We are so glad to know you had an amazing stay, and we hope to see you again soon!

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