Great place to stay.
Booked this place because of location near LAX and free 24 hour shuttle. Also appreciated being able to check in 4 hours early. $40 fee for that, but well worth it for convenience.
Very easy check in. No in room food service but can easily order and pick up from the restaurant.
The room was very clean
Clean , nice bar
For check in wait time was 1 hour.
The rooms were in sore need of upgrades - random hooks on walls, holes in carpets, zero bottled water within the hotel (gift shop was closed, no water in the rooms, no way to get bottled water) so we had to go thirsty or drink nasty LA tap water.
Great hotel. Close to the airport. Provide complimentary shuttle service. Nice bar and dining area. Our go to stay when in California.
Nice staff
The shuttle picked us up within 5 minutes of retrieving our bags and walking to the shuttle area. Very thankful because we had taken a red-eye flight and arrived about 40 mins late on early Christmas morning. Great way to start our trip back home at the very comfortable and quiet Sheraton Gateway. Check-in was easy and quick. Very friendly staff. Room and bed were was luxurious and comfortable.
The property was a perfect location from the airport and two restaurants are nearby department stores
Property was well located but parking was slightly inconvenient.
The property looked clean and nice but the room had no conveniences. There was no room service and pick up dining was limited. There was NO HOT WATER in the room and the A/C didn’t work. The bathtub drain was clogged so having to take a cold shower standin in cold water was horrible!
Located in Westchester, Sheraton Gateway Los Angeles Hotel is within a few miles (5 km) of sights such as Loyola Marymount University and Toyota Sports Performance Center. This 803-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
This hotel serves as home to a restaurant, which has pool views and specializes in local cuisine, along with a bar. You can sip a beverage at the coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6 AM to 10:00 AM.
Guests can expect 49-inch Smart TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include coffee makers, laptop-compatible safes, and phones.
At Sheraton Gateway Los Angeles Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is USD 75 per night if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and express check-in.
Great place to stay.
Booked this place because of location near LAX and free 24 hour shuttle. Also appreciated being able to check in 4 hours early. $40 fee for that, but well worth it for convenience.
Kimberly, thank you for choosing Sheraton Gateway Los Angeles Hotel for its convenient location and complimentary shuttle service. We're pleased to hear that the early check-in option added to your convenience too! We always strive to accommodate our guests' needs to the best of our ability and are glad we could make your stay more enjoyable. Looking forward to welcoming you back in the future.
Very easy check in. No in room food service but can easily order and pick up from the restaurant.
It was a pleasure hosting you at Sheraton Gateway Los Angeles Hotel, Carrie. Thank you for sharing a few details about your stay. We hope to see you again soon!
The room was very clean
Your compliments regarding our pristine accommodations made us proud. We are eager to celebrate housekeeping for a job well done. All of us at Sheraton Gateway Los Angeles Hotel hope to impress you again soon, Jose!
Clean , nice bar
For check in wait time was 1 hour.
We have a busy location being next to LAX but always aim to provide a swift and seamless check-in for our valued guests. We regret to read we fell short for you. We will look into this right away so it does not happen again. Thank you, Satvir, for bringing this to our attention.
Thank you and we can’t wait to welcome you back again for another five-star stay!
The rooms were in sore need of upgrades - random hooks on walls, holes in carpets, zero bottled water within the hotel (gift shop was closed, no water in the rooms, no way to get bottled water) so we had to go thirsty or drink nasty LA tap water.
Cristine, the description of your stay does not reflect the high standards we strive for, and we sincerely apologize for any areas of your room being amiss. We will address your concerns internally so any future visits are impressive all around. Thank you.
Great hotel. Close to the airport. Provide complimentary shuttle service. Nice bar and dining area. Our go to stay when in California.
Thank you, Julia, for your positive remarks about Sheraton Gateway Los Angeles Hotel. It's wonderful to know that the hotel's proximity to the airport, along with the complimentary shuttle service, significantly contributed to your convenience. We hope to welcome you back soon!
Your five-stars mean the world to us! Thank you, Chris, and we're excited for the opportunity to host you again.
We are glad you were satisfied with your recent stay, Diane, and we appreciate you taking a moment to review us! Whenever you are in LA, we hope that Sheraton Gateway Los Angeles Hotel will be your first choice!