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Recent guest reviews

The dryer was not working properly I arrived late and there was nothing to eat, not even a snack machine. There was no diet coke, only pepsi

I Liked my stay, the only think is that the plug in the bathroom didn't work. We tried to use the hair dryer, but there is no electricity there. :(

I liked the price and the physical convenience to LAX, can walk to hotel in minutes.

Loved the staff, the restaurant was short staffed so we waited quite a long time to eat or get drinks. One thing to mention, I have never stayed at a hotel that rushed you out before checkout time. I scheduled a wake up call @10am yet housekeeping came by FOUR TIMES before checkout at noon and the reception called me an hour earlier than I requested

I really like that the shuttle service is provided.

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Parking for disabled patrons is not easily accessible.

The refrigerator did not work causing lose of perishable food. The hair dryer did not work. Hair from previous guests left in shower stall. Reported all this to the hotel manager. Manager did nothing!

very good place, close to the airport, nice people work, easy transport to airport

Everything was good the only negative thing I have is the valet parking, way too much per night ($55 plus tax) wow.

The wait for the shuttle going to the property was long. When we got to the hotel there was a line waiting for check in of about 40-50 people and only 2 people helping at the front desk. Consequently it took almost an hour to check in. When asked about whether this happens often, the manager replied ‘every 2-3 days’. Would not recommend this hotel if you want a fast, convenient option from the airport.

All is perfect, good place for relax after long trip clean and safe

Close to the airport. Long delay waiting for a shuttle from the airport to the hotel.

Only option for parking is valet at $60/day or the self serve that is not part of Sheraton that we pay each time you go in and out

Easy access and welcoming.

ok so far

Did not like the way some guests were dressed, people should have a minimum dress code and rather dignify themselves in dressing casually but appropriately.

W Century Blvd Los Angeles CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located 2.9 mi (4.7 km) from Hollywood Park Casino, Sheraton Gateway Los Angeles Hotel is within a 5-minute drive of other popular attractions like Loyola Marymount University. This 803-room, 4-star hotel has conveniences like an outdoor pool, a 24-hour gym, and a free airport shuttle.


Dining

This hotel serves as home to a restaurant, which has pool views and specializes in local cuisine, along with a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6 AM to 11:00 AM.


Rooms

The 803 rooms have an array of amenities, including coffee makers, laptop-compatible safes, and phones. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport pillow menus and bathrooms offer hair dryers. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

At Sheraton Gateway Los Angeles Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is USD 55 per day if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and express check-in.

Room options

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, Non Smoking

1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sheraton Gateway Los Angeles Hotel

Everyone (88) Couples (39) Family (51)
3
Everyone

The dryer was not working properly I arrived late and there was nothing to eat, not even a snack machine. There was no diet coke, only pepsi

By on Apr 25, 2022

Review comment responded on Apr 27, 2022

Ensuring our guests have access to everything they need for a great stay is always our goal, Ingrid, and we're disheartened to learn that we missed the mark during your stay. Your feedback will be reviewed internally to see how we can improve and we hope you will consider offering us another chance to show you an experience that is seamless from check-in to check-out.

4
Family

I Liked my stay, the only think is that the plug in the bathroom didn't work. We tried to use the hair dryer, but there is no electricity there. :(

By on Apr 19, 2022

Review comment responded on Apr 27, 2022

Thank you for your four-star review, Alejandra! While we're glad your stay was a pleasant experience, we regret that you faced a maintenance issue in your guest room. We will look into your feedback right away to ensure the necessary repairs are made and we hope you will revisit soon so we can work to earn that fifth star!

5
Business Business

I liked the price and the physical convenience to LAX, can walk to hotel in minutes.

By on Apr 18, 2022

Review comment responded on Apr 19, 2022

We're thrilled that our handy location was perfect for your travel plans, David! Thank you for sharing your five-star rating and excellent feedback with us. We hope you will think of Sheraton Gateway Los Angeles Hotel again the next time you plan a trip!

4
Everyone

Loved the staff, the restaurant was short staffed so we waited quite a long time to eat or get drinks. One thing to mention, I have never stayed at a hotel that rushed you out before checkout time. I scheduled a wake up call @10am yet housekeeping came by FOUR TIMES before checkout at noon and the reception called me an hour earlier than I requested

By on Apr 14, 2022

Review comment responded on Apr 14, 2022

Alyssa Marie, thank you for your review. We regret if you felt rushed on the day of your departure and we will address your concerns with our team to ensure we are always providing the best service to our guests. We hope to have you visit with us again so that we can exceed your expectations.

5
Everyone

I really like that the shuttle service is provided.

By on Apr 10, 2022

Review comment responded on Apr 12, 2022

Here at Sheraton Gateway Los Angeles Hotel, our goal is to always offer the most seamless stay possible for our valued guests and we love that our convenient amenities ensured our success during your stay, Marcella. Thanks for the incredible review. Join us again anytime!

5
Family

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By on Apr 7, 2022

Review comment responded on Apr 8, 2022

Five stars! Thank you, Terry, for the incredible rating! We hope to have the pleasure of welcoming you back for another exceptional stay soon!

5
Everyone

Parking for disabled patrons is not easily accessible.

By , from Cape Coral on Mar 27, 2022

Review comment responded on Mar 29, 2022

Reginald, we are very happy you took the time to share your input. We want all of our guests to have a seamless experience and will definitely look into this further. Be sure to check out our valet service as well in the future to help ease any parking troubles!

1
Family

The refrigerator did not work causing lose of perishable food. The hair dryer did not work. Hair from previous guests left in shower stall. Reported all this to the hotel manager. Manager did nothing!

By on Mar 23, 2022

Review comment responded on Mar 24, 2022

Terry, it is certainly disheartening to hear of the oversights you endured and I must apologize that our team was not as responsive as we would have hoped. I will address this further internally so we do not fall short of our high standards in the future. Hopefully, we have another opportunity to restore your trust!

5
Friends Business Business

very good place, close to the airport, nice people work, easy transport to airport

By , from MIAMI GARDENS on Mar 22, 2022

Review comment responded on Mar 23, 2022

Thank you, Ricardo, for your raving review! What a joy to know we ensured the most convenient travel experience with our stellar location and complimentary shuttle service! Revisit Sheraton Gateway Los Angeles Hotel anytime for another five-star stay!

4
Partner Couples

Everything was good the only negative thing I have is the valet parking, way too much per night ($55 plus tax) wow.

By on Mar 22, 2022

Review comment responded on Mar 23, 2022

Juan, it's excellent to read about your flawless stay here at Sheraton Gateway Los Angeles Hotel. We do price our parking competitively within the area. Hopefully, this will help you to choose us again when you are back in town.

Sheraton Gateway Los Angeles Hotel

6101 W Century Blvd, Los Angeles, CA 90045
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