2/10 Terrible
LeeAnne H.
Jun 16, 2025
Roaches Roached Roaches. Every day. Every night. Ruined the stay for me/usOwner said ‘it was part of the environment down here’. We just sprayed. ‘If these crawling up ur bdrm wall and in ur bed gross u out too then it will also ruin ur stay. Or u will b there after a 13 hr drive w no place to stay. We chose this place for 3 things. The view of golf, the grill/outdoor area and good reviews. I wanted to give it great reviews. But I can’t. I dont want someone else’s much needed vaca ruined like mine. In addition the grill was filthy. The prop mgr dropped off cleaning supplies for US to clean but didn’t offer to have it cleaned. (Really?). We also had to wash the filthy windows. The outdoor cushions were soaked under a gross tarp and reeked. So the outdoor space was unappealing. I’m from FL. We spray religiously to prevent this type of roach problem. We’ve stayed in HH 10 times and NEVER had a problem. It is not “part of the environment “. I’m going back to using a full time professional service vs ruining my vacation while making someone else’s mortgage payment. This is more expensive anyway plus u don’t have to strip ur own beds, clean AND pay a cleaning fee.
LeeAnne H.
Stayed 9 nights in May 2025