Shower mat was not present in this room or the last time i was at the same hotel. Had to request one each time.
Friendly staff, large room, excellent breakfast. Unfortunately we were in room 123 next to the kitchen so you could smell the bacon cooking and it was a little noisy never had the first floor before but it was safe. Overall nice hotel.
The room looked nice enough, but the bathroom was not clean and the floors had not been vacuumed at all. DOG HAIR ALL OVER, including the couch. We tried a room switch and the floor as badly STAINED and the partition had a CRACK in it. The front desk person told us pets were not allowed on the 3rd floor (where we were) but that wasn't true because there were door hanger informing staff that a per was in the room. There was no one on staff for housekeeping, so we had to vacuum the room and clean the bathrooms ourselves. The most the front desk person said was "bring the vacuum back when you are done." No apology or concern for this issue.
The lobby mats at the elevators were nasty stayed dirty the AM AND PM same nasty dirt it was not cleaned swepted AM OR PM shift
Room was great, staff was good, hotel was great. Breakfast was decent but over priced.
Nice hotel - great rate friendly staff and close to everything.
Great hotel, great location, very comfortable . I stayed here with family and my kids could move around freely without me being worried about unsanitary spaces. I did not like how a man stood at entrance of breakfast bar, notifying folks that they did not quality for breakfast. It was awkward and embarrassing. He did let us eat, provided that I sign up for Hyatt and plan to book through them. Despite the experience being great, that alone made me more likely to book another hotel that included breakfast period. I wouldn’t scratch this hotel off - especially if breakfast is not a big deal to you or if other surrounding locations are not as clean/comfortable. Overall good experience!
Front desk staff was not very welcoming or helpful on several interactions , a better attitude , smile can go along way
Very nice hotel close to downtown Greenville and the interstate
Front desk and bar service was terribly slow. The facility felt understaffed
I am overall, as pleased with this hotel as I could be. The continental breakfast was two steps above what I expected. The rooms were clean and comfortable. I just can't say enough how happy I am. My son is going to college in Greenville next year, I think I will be seeing more of this place.
Easy stay close to the airport. We had a room close to the elevator, which was a bit noisy but bed was very confortable
This Hyatt experience was one of my worst experiences. Between the popcorn celiling and the water pressure with issues sink and shower faucets. I had to call front desk and wait for maintenance to arrive. Problem was resolved after repairs were made but it was frustrating to say the least and not the best hotel experience.
Haywood Mall is a short stroll from Hyatt Place Greenville/Haywood, and other popular attractions like Greenville Convention Center are within a few miles (5 km). This 126-room, 3-star hotel has in-room conveniences like sofa beds, living rooms, and refrigerators.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/café.
The 126 accommodations feature living rooms. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Hyatt Place Greenville/Haywood features free WiFi in public areas, conference space, and a business center. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, express check-out, and laundry facilities.
Shower mat was not present in this room or the last time i was at the same hotel. Had to request one each time.
Friendly staff, large room, excellent breakfast. Unfortunately we were in room 123 next to the kitchen so you could smell the bacon cooking and it was a little noisy never had the first floor before but it was safe. Overall nice hotel.
The room looked nice enough, but the bathroom was not clean and the floors had not been vacuumed at all. DOG HAIR ALL OVER, including the couch. We tried a room switch and the floor as badly STAINED and the partition had a CRACK in it. The front desk person told us pets were not allowed on the 3rd floor (where we were) but that wasn't true because there were door hanger informing staff that a per was in the room. There was no one on staff for housekeeping, so we had to vacuum the room and clean the bathrooms ourselves. The most the front desk person said was "bring the vacuum back when you are done." No apology or concern for this issue.
Thank you for your feedback! It was our pleasure to serve you!
The lobby mats at the elevators were nasty stayed dirty the AM AND PM same nasty dirt it was not cleaned swepted AM OR PM shift
We apologize that your stay was not up to Hyatt standards. We will work hard to improve based on your feedback.
Room was great, staff was good, hotel was great. Breakfast was decent but over priced.
Thank you for your feedback! It was our pleasure to serve you!
Thank you for taking your time to leave us your feedback. I with to apologize for the issues you had with the room as well as the way it was handled by our team. It is our goal to deliver great guest service for each stay and we obviously did not meet that standard. We appreciate your feedback and will use this as a learning tool for our team and get the issues addressed. Thank you!