Hollywood Beach Resort Cruise Port
2.5 out of 5.0
2.7
out of 5
Average Guest Review
See all 408 reviews
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Recent guest reviews
It's old, dirty and stinky everywhere you go. It looks like the carpet is original from the 50's like everything else. Staff could care less, the night we got there was puke in the floor near front desk, I notify them but next morning was still there. Elevator was not working, had to pay $22 for parking. We stayed in the 5th floor and the room was disgusting, not to mention the bathroom....Nice location but that's it, not going back for sure!
Hotel facilities are very dated and the bathroom in the room where I stayed greatly needs an overhaul
What a scam. Nice exterior then you walk in to the mistake of your vacation. Abandoned mall. Dirty restrooms. Abandoned boardwalk. Security guards at the pool because you just realized that you are in a shady neighborhood.
Location is great, Parking is great, Staff was nice, Hotel in general needs remodeling, upgrade, it looks old, and the bathrooms need a major upgrade.
Hotel is nice and right on the boardwalk. Needs some updating though out of 3 elevators they have at one point only one was working and it was full so we ended up taking the stairs a few times. Room was really nice inside though and very clean. Housekeeping crew was great , Front desk people could be a little friendlier .
My son and I stayed here for one night. I chose this hotel because it was cheap and close to the airport. However, when we got in our room, there was a toolbox with power drill and painting supplies on the ground in the room and a blind. I informed the hotel staff and she told me if it wasn't bothering me, no big deal. Some parts of the room were nice (like the artwork).. but there were several parts of the bathroom where the caulk was open and left me with a feeling like we didn't get a finished room (esp. with the toolbox still in there). There were food crumbs all around the kitchen and fruit flies buzzing around something inside the stove. At night, I saw 2 cockroaches scurrying around the bathroom. I did not feel comfortable in this room... and felt bad for putting my son through this. The A/C was roaring (hard to sleep with this actually). I would not recommend this place.
My son and I stayed here for one night. I chose this hotel because it was cheap and close to the airport. However, when we got in our room, there was a toolbox with power drill and painting supplies on the ground in the room and a blind. I informed the hotel staff and she told me if it wasn't bothering me, no big deal. Some parts of the room were nice (like the artwork).. but there were several parts of the bathroom where the caulk was open and left me with a feeling like we didn't get a finished room (esp. with the toolbox still in there). There were food crumbs all around the kitchen and fruit flies buzzing around something inside the stove. At night, I saw 2 cockroaches scurrying around the bathroom. I did not feel comfortable in this room... and felt bad for putting my son through this. The A/C was roaring (hard to sleep with this actually). I would not recommend this place.
This hotel is in such a bad conditions. I wasn't expecting that bad. Toilet not working, asked to be moved to a different room and it wasn't possible, fridge licking water all over the floor, I do have to say the fridge was next to our bed so yes, water all over the floor. Good thing we only had to stay there one night. It's dirty and It needs maintainnce. I think before you advertise something you need to investigate. Because then people stop trusting Orbitz. You are representing places like this. I'm sorry but it was a very bad experience.
Economical, clean, & on the ocean. Pool was warm and so was ocean.
Very convenient location and great atmosphere. You get what you pay for. Had a great time.
Hotel is old and needs lots of repairs,but price for where is located makes it worth putting up with it..not worth the money.but fun location even hot tub was closed
The motel needed a lot of work. Jacuzzi did not work all five days . Rooms needed a good cleaning. Lights in bathroom did not work for two days. We did enjoy the pool ,nice and warm.
I didn't stay at the hotel due to the extra fees the hotel charge that Orbitz don't tell you about. SMH
No wireless internet access available in my room location. TV channels not all working properly
It was bice. Parking should be free. They need to remodle the outside near pool area. Looks like a hurricane hit.
Smell Like a shut,Old jank,Most junkies hotel in Florida
Other than the beautiful view, this place is a dump and honestly reminded us of the movie the shining, ha. Don't waste your money. Out of three elevators, only one worked. We were on the 7th floor and it took a good 10 minutes or longer just to get on the elevator. Once we got to our room and opened the door we were hit in the face with an awful smoke smell. The bathroom was dingy and outdated, they upgraded the counter top and that's about it. The bathtub was rusted and peeling on the bottom, the shower head was disgusting. I was afraid to allow my kids to bath after we went to the beach. The kitchen area was very outdated. The ceiling was gross, I just can't say anything good. And the room was freezing cold. The four of us all slept in the same bed for fear that our little kids would freeze to death. We hated this hotel and would not recommend it to our worst enemy.
The staff was rude and there's no free continental breakfast it's all false advertisement elevators were out of order and it defiantly needs renovations everywhere it looks a haunted hotel resort not worth the money
Nice resort, but the ac in the room was terrible, they need to upgrade their ac units .
Guest reviews for Hollywood Beach Resort Cruise Port
horrible experience!
Everyone
It's old, dirty and stinky everywhere you go. It looks like the carpet is original from the 50's like everything else. Staff could care less, the night we got there was puke in the floor near front desk, I notify them but next morning was still there. Elevator was not working, had to pay $22 for parking. We stayed in the 5th floor and the room was disgusting, not to mention the bathroom....Nice location but that's it, not going back for sure!
Everyone
Hotel facilities are very dated and the bathroom in the room where I stayed greatly needs an overhaul
Review comment
Guest Services responded on May 23, 2017
Dear Guest, Thank you for staying with us and sharing your feedback. While we’re delighted to see that you loved our location, we would have loved to earn a higher overall score and are sorry that our facilities weren’t as modern as you’d expected. We appreciate you letting us know and hope to welcome you back again one day for another opportunity to win you over. Best regards, Hollywood Beach Resort
total dump
Everyone
What a scam. Nice exterior then you walk in to the mistake of your vacation. Abandoned mall. Dirty restrooms. Abandoned boardwalk. Security guards at the pool because you just realized that you are in a shady neighborhood.
Review comment
Guest Services responded on May 8, 2017
Dear Guest, While many of our guests enjoy the tranquility of Hollywood Beach and the fun of being on the boardwalk, we’re sorry to learn that our location wasn’t what you had in mind. We hope that you found your room to be clean and well-equipped so that you could enjoy a comfortable visit with us. We appreciate your feedback and thank you for being our guest. Best regards, Hollywood Beach Resort
bathroom need remodeling, bathtub walls very dirty
Everyone
Location is great, Parking is great, Staff was nice, Hotel in general needs remodeling, upgrade, it looks old, and the bathrooms need a major upgrade.
Review comment
Guest Services responded on Apr 26, 2017
Dear Lizy, It was a pleasure to have you here with us and we appreciate your review! Our team strives to ensure the comfort of all of our guests, and we're glad you enjoyed their hospitality. We'll be sure to let them know. We thank you, too, for letting us know how we can improve for your next visit. Come back soon! Kind regards, Hollywood Beach Resort
Everyone
Hotel is nice and right on the boardwalk. Needs some updating though out of 3 elevators they have at one point only one was working and it was full so we ended up taking the stairs a few times. Room was really nice inside though and very clean. Housekeeping crew was great , Front desk people could be a little friendlier .
Review comment
Guest Services responded on Apr 19, 2017
Dear Guest, It was a pleasure to have you here with us and we thank you for your review. We’re thrilled that you got to enjoy the beach and boardwalk, and that you were comfortable in our clean and spacious accommodations. We’d love to welcome you back soon! Kind regards, Hollywood Beach Resort
cheap.. but would not go here
Everyone
My son and I stayed here for one night. I chose this hotel because it was cheap and close to the airport. However, when we got in our room, there was a toolbox with power drill and painting supplies on the ground in the room and a blind. I informed the hotel staff and she told me if it wasn't bothering me, no big deal. Some parts of the room were nice (like the artwork).. but there were several parts of the bathroom where the caulk was open and left me with a feeling like we didn't get a finished room (esp. with the toolbox still in there). There were food crumbs all around the kitchen and fruit flies buzzing around something inside the stove. At night, I saw 2 cockroaches scurrying around the bathroom. I did not feel comfortable in this room... and felt bad for putting my son through this. The A/C was roaring (hard to sleep with this actually). I would not recommend this place.
Review comment
Guest Services responded on Apr 17, 2017
Dear Katherine, We thank you for being our guest and taking the time to share your feedback. We’re terribly sorry to learn that your recent stay with us got off on the wrong foot. The situation you described is certainly not typical and we apologize for the inconvenience. We’re pleased that you enjoyed the artwork in your room and we hope you’ll reconsider visiting us again in the future for the true Hollywood Beach Resort experience. Kind regards, Hollywood Beach Resort
might be cheap... but not good
Everyone
My son and I stayed here for one night. I chose this hotel because it was cheap and close to the airport. However, when we got in our room, there was a toolbox with power drill and painting supplies on the ground in the room and a blind. I informed the hotel staff and she told me if it wasn't bothering me, no big deal. Some parts of the room were nice (like the artwork).. but there were several parts of the bathroom where the caulk was open and left me with a feeling like we didn't get a finished room (esp. with the toolbox still in there). There were food crumbs all around the kitchen and fruit flies buzzing around something inside the stove. At night, I saw 2 cockroaches scurrying around the bathroom. I did not feel comfortable in this room... and felt bad for putting my son through this. The A/C was roaring (hard to sleep with this actually). I would not recommend this place.
Review comment
Guest Services responded on Apr 17, 2017
Dear Katherine, We thank you for being our guest and taking the time to share your feedback. We’re terribly sorry to learn that your recent stay with us got off on the wrong foot. The situation you described is certainly not typical and we apologize for the inconvenience. We’re pleased that you enjoyed the artwork in your room and we hope you’ll reconsider visiting us again in the future for the true Hollywood Beach Resort experience. Kind regards, Hollywood Beach Resort
not nearly of how it looks on line
Everyone
This hotel is in such a bad conditions. I wasn't expecting that bad. Toilet not working, asked to be moved to a different room and it wasn't possible, fridge licking water all over the floor, I do have to say the fridge was next to our bed so yes, water all over the floor. Good thing we only had to stay there one night. It's dirty and It needs maintainnce. I think before you advertise something you need to investigate. Because then people stop trusting Orbitz. You are representing places like this. I'm sorry but it was a very bad experience.
Review comment
Guest Services responded on Mar 23, 2017
Dear Guest, Greetings from Hollywood Beach! We appreciate you allowing us to host you on your recent vacation and value your feedback. We’re terribly sorry that you experienced maintenance issues during your recent stay and, behalf of our team, extend our apologies that we were unable to honor your request to move to another unit. What you have described is not an example of the memorable vacation experiences we wish to offer to our guests, and we regret any inconvenience. We hope you’ll consider a return visit so that we may work to restore your trust in us. Kind regards, Hollywood Beach Resort
Everyone
Economical, clean, & on the ocean. Pool was warm and so was ocean.
Review comment
Guest Services responded on Mar 8, 2017
Dear Guest, It was a pleasure to welcome you and we thank you for your review! We’re pleased to see that you appreciated the value of your stay and were comfortable in our accommodations. The best parts of a Florida vacation are a warm pool and a sunny beach, and we’re so glad you got to enjoy both! Come back and see us again soon! All the best, Hollywood Beach Resort
good times
Everyone
Very convenient location and great atmosphere. You get what you pay for. Had a great time.
Review comment
Guest Services responded on Mar 8, 2017
Dear Sam, It was a pleasure to welcome you and we appreciate you sharing your comments. Nothing beats an oceanfront location and a large sunny pool on a Florida beach getaway, and we’re so glad you enjoyed! We strive to offer great rates so that our guests can enjoy direct access to the beach and boardwalk as well as the convenience of having kitchen amenities in the room. We’re thrilled to see that you appreciated the value of your stay, and we hope to have the privilege of hosting you again when you’re ready for more sand and sun! All the best, Hollywood Beach Resort Cruise Port
Dear Juan, Our hotel team values guest feedback and we thank you for sharing yours. We pride ourselves in offering spacious and well-appointed rooms with beachfront access at a great rate, and we’re sorry to learn that your stay didn’t reflect the value you’d expected. We will review your comments with our team to ensure that situations like these are not repeated. Once more, we appreciate you sharing and hope you enjoyed a memorable visit to Hollywood Beach. Kind regards, Hollywood Beach Resort Cruise Port