The floors were not vacuumed and smelt like cigarettes
The front desk staff was a bit ghetto & rude! But everything else was great. You can smell all the cleaning products soon as you walk in the room.. Housekeeper was great & friendly.
The staff was great the room was ok. Shower,curtians where dirty
I was welcomed very kindly at the reception, however, I was welcomed by a cockroach in the ceiling as I walked into the room. I showed a picture to the person in the front desk and said that it was a "Palmetto Bug"... where I come from if it looks like a cockroach it is a cockroach. The reception person gave us another room and we didn't see any other cockroaches... I needed to rest!
I was concerned about arriving late so I called the hotel directly at around 8:58 p.m. It went straight to voice mail. This continued thru numerous calls up until 10:17 p.m. when we arrived, no one had ever answered the phone. The front desk clerk went in the back and got the phone which was being ignored for the whole hour I was trying to contact them. I asked for additional pillows, was told they didn't have extra pillows, asked again the following day and rec'd two additional so I assume the clerk just didn't want to bother getting them. The hallways were not vacuumed the three days we were there. Ice on one floor only, all the way at one end. This is an older property that is not really worth the money they are charging nightly, in my opinion. It was heavily used by construction and field workers who brought their "beverages" in by the twelve pack at around 5:00 p.m. and were bunked up in the rooms, not really what you want for a family stay. I will find other accomodations next time.
Staff friendly & helpful. Room very nice! Quiet all evening. A minute from I-95
Location was good for our trip to the beach. Very clean facilities and room. Wish there was better breakfast options but Krispy Kreme and Cracker Barrel are near. Would stay here again. Great room rate.
I was expecting something nicer for the price, given this was in the middle of South Carolina. We stayed here because the pictures looked nice and the breakfast looked like a good option for my family. But the breakfast was really disappointing and not fresh. They didn’t even have soy milk or almond milk options for lactose intolerant kid.
All was great! room, facilities, cleanliness, breakfast... perfect place
Loved the cookies & coffee at check in- so welcoming!! Then on top of that we got a gift bag, filled with water bottles, snacks & treats! Everything was great in the room, except for one problem - the AC had leaked & the carpet was wet. They would have switched us, but we were too tired to move. We ended up putting one of my kids on the pull out couch (a bonus surprise - we expected the kids to share a queen bed) the room was clean & large enough for 4 of us. Lots of towels were in the room, as well as extra linens. The breakfast was very nice. Make your own waffles, eggs, fried chicken, biscuits and gravy, fruit, yogurt, toast & pastries, cereal, juice, coffee & grits. Breakfast staff were friendly and attentive. This was our first time staying here - we will be back!
Check in was a breeze and the front desk person was very courteous. The room was ok. There were some dirty smudges on the wall by the entryway and in the bathroom by the light switch, and there was a stain on the fabric top cover of one of the beds. The rest of the bedding looked clean and fresh so that was good. Be warned, that the lady setting up for breakfast will be very unhappy with you if you grab a bagel before 6am. So, if you check out early in the morning to get a head start, either go without a bagel and a coffee, or brave the stern lady. First time I've had this happen at a hotel. Overall, I'd say the stay was acceptable. I will try a different hotel on the way back.
Very nice and clean. Comfortable bed! Will stay there again.
Convenient to i 95. Good exercise room. Xxccccccxxxxxxxxxxxxxxxxxxc
Country Inn & Suites by Radisson, Florence, SC places you within a 10-minute drive of popular sights such as Magnolia Mall and Florence Civic Center. This 80-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is offered each morning.
The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are other standard amenities.
Guests of Country Inn & Suites by Radisson, Florence, SC have access to an outdoor pool, a fitness center, and free WiFi in public areas. Onsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a computer station.
Thank you for taking the time to leave a review of your stay. I am thrilled to see that you enjoyed your stay and we look forward to seeing you if you are every in the Florence area again.
The floors were not vacuumed and smelt like cigarettes
Thank you for taking the time to leave a review about your stay. I am sorry to hear that you had an unpleasant stay with us. I will address the issue of the floor and not reporting the smoke smell in the room with my housekeeping staff.
The front desk staff was a bit ghetto & rude! But everything else was great. You can smell all the cleaning products soon as you walk in the room.. Housekeeper was great & friendly.
Thank you for taking the time to leave a review of your stay with us. I apologize that the front desk agent was rude and I have addressed this issue with my staff. We hope you will give us another try if you are ever in the Florence area.
Thank you for leaving a review of your stay. I am happy to see that you enjoyed your stay and look forward to seeing you again if your travels bring you back this way.
The staff was great the room was ok. Shower,curtians where dirty
Thank you for taking the time to leave a review about your stay with us. I am pleased to hear the staff was great. I am sorry to hear that the shower curtains were dirty. I will address this issue with my staff to ensure that this does not happen in the future and thank you for bringing it to my attention.
I was welcomed very kindly at the reception, however, I was welcomed by a cockroach in the ceiling as I walked into the room. I showed a picture to the person in the front desk and said that it was a "Palmetto Bug"... where I come from if it looks like a cockroach it is a cockroach. The reception person gave us another room and we didn't see any other cockroaches... I needed to rest!
Thank you for taking the time to leave a review of your stay with us. I am sorry to hear that you had any kind of bug in your room. I will speak with my pest control and housekeeping teams to ensure that this doesn't happen to another guest in the future.
I was concerned about arriving late so I called the hotel directly at around 8:58 p.m. It went straight to voice mail. This continued thru numerous calls up until 10:17 p.m. when we arrived, no one had ever answered the phone. The front desk clerk went in the back and got the phone which was being ignored for the whole hour I was trying to contact them. I asked for additional pillows, was told they didn't have extra pillows, asked again the following day and rec'd two additional so I assume the clerk just didn't want to bother getting them. The hallways were not vacuumed the three days we were there. Ice on one floor only, all the way at one end. This is an older property that is not really worth the money they are charging nightly, in my opinion. It was heavily used by construction and field workers who brought their "beverages" in by the twelve pack at around 5:00 p.m. and were bunked up in the rooms, not really what you want for a family stay. I will find other accomodations next time.
Thank you for taking the time to leave a review of your stay. I have address the phone not being answered and the pillows not being delivered with my front desk team. I have also address the hallway not being vacuumed with my housekeeping staff. I thank you for bring this to my attention so I can be sure that it does not happen to another guest.
Staff friendly & helpful. Room very nice! Quiet all evening. A minute from I-95
thank you for taking the time to leave a review. I am thrilled to see you enjoyed your stay.
Location was good for our trip to the beach. Very clean facilities and room. Wish there was better breakfast options but Krispy Kreme and Cracker Barrel are near. Would stay here again. Great room rate.
On behalf of our entire staff at Country Inn & Suites by Radisson, Florence, SC we thank you for your business and we hope to see you again when your travels bring you back to the area!
I am pleased to see that you enjoyed your stay and we hope to see you again if you are ever in the Florence area.