Skip to main content
Beginning of main content

Recent guest reviews

Tv did not work on arrival Parking attendants had trouble bringing car to front

Great place to stay in a beautiful part of the city. Perfect for activities involving SMU. We were able to find a variety of places to eat within a short drive. More clarity on parking procedures would be helpful.

It was nice and clean. Polite staffs. Highly recommended to stay.

Nice hotel that I have stayed at several times. The wifi didn't work in my room, though the staff rebooted the system a few times and, more importantly, the AC was REALLY loud and woke me several times,

understafffed. room had no amenities, not even a bottle of water. no coffee maker, nothing in the mini fridge, not even water. was gone all day and by 5:30pm no one had made up the room.

Great location. Close to restaurants and shopping.

The decor of this hotel was really fun, and I had an awesome omelet in their restaurant. Will definitely return the next time I'm in Dallas!

This is a cute little hotel with the friendliest staff. Great location even if you are not visiting SMU.

Dark, worn down, add on costs for everything, can hear everything from your room,

staying in dallas for business . great location, modern room, fantastic staff, took one of the hotels bikes to explore the neighborhood... only negative is that pick up and drop off can get a little backed up in regards to valet

Great location accross the street from SMU. 15 minute cab ride to Love Field. Very clean hotel, friendly staff. On-site restaurant had excellent food. The pool area is nicer than most, resort looking in decore....I'll bring a suit next time. only surprise was the business center didn't have free access (even just to print a boarding pass). This was a non-event for me. at the room price, they should include some business center time. Definately would stay again.

Awesome balcony!!!!!!!!! Loved the large suit I stayed in with my girlfriend and we both enjoyed ourselves I would say overall it was a 10

I booked this hotel since I had business at SMU, right across the street. Everything was great, and I recommend it to anyone needing to stay in the Park Cities section of Dallas.

We stayed one night at the Lumen - we were going to a concert just down the road. Very clean and comfortable and the staff was helpful and friendly. We would stay here again.

The room was small but comfortable and came with bathrobes and a mini bar, but no microwave or coffeemaker.

This great little treasure is hidden in the North Dallas area, literally looking over the campus of SMU. It has the unique, boutique feel of all Kimpton hotels I have stayed in. Incredible staff! Beautiful, trendy lobby and pool area. A great restaraunt/bar! I will stay there again for the Krispy Kream Bread pudding alone! My only negative is my room did not have a window. I do not think this the case with all of the rooms so I will definitely ask when making future reservations. I will stay here again!

This is another great Kimpton Hotel. Friendly, helpful staff. Fantastic location. Fun and funky decor at a very good price. I will definitely return. My only bit of displeasure was that the restaurant/bar closed at 11:00 on a Saturday night! Got to fix that!!

Beautiful! not a family hotel but great for single and couples

Hillcrest Ave Dallas TX

Hotel highlights

  • Walking distance to Southern Methodist University (SMU)
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • Rooftop terrace

Located in Park Cities within a short walk of Southern Methodist University (SMU), The Lumen is within a few miles (5 km) of other popular sights such as NorthPark Center. This 90-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.


Rooms

The Lumen's 90 rooms are air-conditioned and provide refrigerators, free local calls, and safes. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include ironing boards, desks, and wardrobes or closets.


Property features

The Lumen offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 30 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed (King Interior)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed (King Deluxe)

1 King Bed | Sleeps 3

Basic Room, 1 King Bed (King Premier)

1 King Bed | Sleeps 3

Superior Room, 1 King Bed with Sofa bed (Spectra Studio)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for The Lumen

Everyone (5) Business (8) Couples (4) Family (4) Other (2)
4
Family

Tv did not work on arrival Parking attendants had trouble bringing car to front

By on Dec 15, 2020

Review comment responded on Feb 8, 2021

Thank you for your feedback. We hope that you'll come back to visit us again soon.

5
Family

Great place to stay in a beautiful part of the city. Perfect for activities involving SMU. We were able to find a variety of places to eat within a short drive. More clarity on parking procedures would be helpful.

By , from Fort Collins, CO on Aug 17, 2020

Review comment responded on Sep 8, 2020

Tom, your feedback is much appreciated! We hope to have you with us soon!

4
Everyone

By on Jul 20, 2020

Review comment responded on Sep 7, 2020

Thank you for your feedback!

5
Partner Couples

It was nice and clean. Polite staffs. Highly recommended to stay.

By , from Euless texas on Jul 11, 2020

Review comment responded on Jul 11, 2020

Thank you for staying with us. I will share this amazing review with my team. See you soon !

2
Everyone

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Thank you for staying with us. I apologize that we didn't provide you with a memorable stay this time. I would love to hear more on how we could've done better. I hope we can get you back so we can provide you with an excellent experience.

2
Business Business

Nice hotel that I have stayed at several times. The wifi didn't work in my room, though the staff rebooted the system a few times and, more importantly, the AC was REALLY loud and woke me several times,

By on Aug 29, 2019

Review comment responded on Sep 5, 2019

I am very sorry that you had to experience so many issues. We had this AC issue brought to us at the desk and we were able to get our Engineers to address the issue. I hope we can get you back to give you a stay that is memorable for the right reasons!

2
Business Business

understafffed. room had no amenities, not even a bottle of water. no coffee maker, nothing in the mini fridge, not even water. was gone all day and by 5:30pm no one had made up the room.

By on Jun 26, 2019

Review comment responded on Jul 7, 2019

I'm sorry you had such a poor experience with us. I do not believe this experience is indicative of the type of service we consistently deliver; but I deeply regret that this is the experience you had.

5
Everyone

Great location. Close to restaurants and shopping.

By on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for taking the time to give us this great review!

5

cool hotel with great restaurant

Business

The decor of this hotel was really fun, and I had an awesome omelet in their restaurant. Will definitely return the next time I'm in Dallas!

By on Sep 17, 2017

5

nice boutique hotel

Everyone

This is a cute little hotel with the friendliest staff. Great location even if you are not visiting SMU.

By , from Austin, TX on Aug 14, 2016

url importing http://www.orbitz.com/Dallas-Hotels-The-Lumen.h5528-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-The-Lumen.h5528-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dallas-Hotels-The-Lumen.h5528-p2.Hotel-Reviews

Frequently asked questions