This hotel by far he worst outdated dirty had bees and roaches in the rooms
There was no daily cleaning service and the rooms were small and dated
2 things: 1- the walls are paper thin! Was on the top floor, which had an amazing view of the city, but loud neighbor talking on cell phone. I could hear his complete conversation. 2- there’s a $10 parking fee! I don’t remember seeing this when I made reservations. Overall, my room was clean.
The hotel was relatively clean but was a bit dated and starting to look a bit rough- scuffs on walls , baseboards chipped. The room has peeling wallpaper in the bathroom and the worst shower I have ever taken.
Great place. You have to pay to park your car so add $10 to the price. I chose double tree for the cookies but the two times i went to the front desk they didnt have any.
The room was super small and the bathroom was tiny. The shower was so little my husband couldn’t even fit in it. I could hear the room next to us easy so very thin walls. The lady that checked us in was super friendly but I was disappointed with facility itself
This was one of the nicest "quick getaway" rooms I've enter had. Thanx Hilton!
It was great but due to Texas winter storm lost power and water source...
Room wasn’t as clean as it should have been. The room was extremely dusty and the shower head was broken. I also saw hard water stains on towels and on the floor. I took pictures
Front desk was excellent & friendly. Rooms were sanitary! Enjoyed my stay.
The staff were all very friendly and accommodating. In particular, front desk staff Marwa was excellent and made our stay very enjoyable.
Located in Dallas Design District within a short walk of Dallas Market Center, DoubleTree by Hilton Dallas - Market Center is within a mile (2 km) of other popular sights such as American Airlines Center. This 4-star hotel has 227 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.
Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM. At the end of the day, relax with a drink at the bar/lounge.
The 227 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 55-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones. Housekeeping is available on request.
At DoubleTree by Hilton Dallas - Market Center, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a business center, and a computer station.
This hotel by far he worst outdated dirty had bees and roaches in the rooms
There was no daily cleaning service and the rooms were small and dated
Thank you for taking the time to share your experience about your recent stay at our hotel. As our guest, you are our most valued and sincerely appreciate your feedback. I am very sorry we did not exceed your expectations especially honoring a daily housekeeping room service during your stay with us. Due to short of staff, we have limited service in our property, and we request our guest in case it is needed to call the front desk for any kind of request. This notice was on the sticky note in your key packet. It is unfortunately that our front desk team member did not explained it too you during your check in process. I will address the issue as soon as possible during our stand up meeting. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
2 things: 1- the walls are paper thin! Was on the top floor, which had an amazing view of the city, but loud neighbor talking on cell phone. I could hear his complete conversation. 2- there’s a $10 parking fee! I don’t remember seeing this when I made reservations. Overall, my room was clean.
Thank you for taking a moment to share your experience. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience. We look forward to welcoming you back to our hotel in the not too distant future!
The hotel was relatively clean but was a bit dated and starting to look a bit rough- scuffs on walls , baseboards chipped. The room has peeling wallpaper in the bathroom and the worst shower I have ever taken.
Great place. You have to pay to park your car so add $10 to the price. I chose double tree for the cookies but the two times i went to the front desk they didnt have any.
The room was super small and the bathroom was tiny. The shower was so little my husband couldn’t even fit in it. I could hear the room next to us easy so very thin walls. The lady that checked us in was super friendly but I was disappointed with facility itself
This was one of the nicest "quick getaway" rooms I've enter had. Thanx Hilton!
It was great but due to Texas winter storm lost power and water source...
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We look forward to welcoming you back to our hotel in the not too distant future!