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Recent guest reviews

Not much. AC was set. The pullout bed is more comfortable to not pullout. Dangerous step. My 91 year old father almost fell down.

Ok

They were great !

Everything was good . I wish the bathroom had fan because it gets steamy. The housekeeper came in room only knocking once. We didn’t ask who because we had family on same floor. When my mother stated she didn’t give her a chance she got smart. We reported her to find out it was not her first complaint

Took 45 minutes to check in. Yes, 45 minutes of standing in line.

customer service horrible. i waited 10 minutes for front desk get off the phone. then she was rude

The bed was a bit too soft for my back. Other than that the room was great.

Cleanliness. Friendly staff. Breakfast A-OK! We would suggest a better pillow! Too soft. Air Vonditioning system is loud, ears hum when it goes off. Quiet cool? All in all would definitely come back to this hotel. Jim n Pam Harper

Closeness to Ft Jackson, excellent room size, newly remodeled rooms and breakfast area.

Hallways were dirty carpets. Rooms were pretty good. The rooms are very austere.

Nice location with large room and great breakfast

It was very clean and comfortable. I would most definitely recommended to family and friends.

just what we needed, let us check in early with a crying baby, and the breakfast is great!

Friendly staff. Tub did not drain and almost no toilet paper in bathroom. Breakfast was good and pool looked very nice.

Garners Ferry Rd Columbia SC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of William Jennings Bryan Dorn Veterans Affairs Medical Center, Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel is within a mile (2 km) of Columbia VA Health System. This 100-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay.


Rooms

Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel

Everyone (14) Couples (5) Family (14) Other (2)
3
Family Business Business

Not much. AC was set. The pullout bed is more comfortable to not pullout. Dangerous step. My 91 year old father almost fell down.

By on Dec 15, 2022

4
Everyone

By on Oct 17, 2022

3
Partner Couples

Ok

By on Oct 4, 2021

5
Everyone

By on Sep 18, 2021

5
Family

They were great !

By , from Salem on Sep 17, 2021

4
Family Family

Everything was good . I wish the bathroom had fan because it gets steamy. The housekeeper came in room only knocking once. We didn’t ask who because we had family on same floor. When my mother stated she didn’t give her a chance she got smart. We reported her to find out it was not her first complaint

By , from Marietta, GA on Aug 18, 2020

1
Everyone

Took 45 minutes to check in. Yes, 45 minutes of standing in line.

By on Mar 3, 2020

4
Everyone

By on Nov 16, 2019

Review comment responded on Nov 18, 2019

Good Morning, Thank you for your feedback! We are always looking for ways to improve! Have a great week!

2
Friends Family

customer service horrible. i waited 10 minutes for front desk get off the phone. then she was rude

By on Sep 6, 2019

Review comment responded on Sep 6, 2019

Good Afternoon, Thank you for the review of our hotel. We are so sorry to see that our front desk agents weren't available and friendly during your stay. I have reported this concerns to our GM and we will be coaching our staff appropriately immediately. Thank you.

4
Family

The bed was a bit too soft for my back. Other than that the room was great.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Good Afternoon, Thank you for the review of our hotel! We hope to see you again soon. Thanks!

Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel

7329 Garners Ferry Rd, Columbia, SC 29209-2110
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