It was a nice hotel to see the riverview close to many things to do
Great view of the marina
Rooms are in desperate need of upgrades. All the carpets need to be replaced. But I did see rolls of new carpet
Nice view of marina and water from our balcony. Easy parking. easy access to downtown and Folly Beach
I was very pleased with the property. There was a scheduling snafu and work had booked us a hotel, after I had purchased this one with no refund. For about a week I was upset that I wasted $350. After checking into the other hotel as it was closer to where we needed to be, we quickly decided to take a look at this one. This hotel was FAR better than the other and we happily traveled a little farther to stay here. Plus, we liked the location better compared to downtown Chas. We had a nice stay and would stay here again.
We enjoy the property being next to the marina. We asked for 2 queen beds and were told they were queen beds. However they were smaller probably full size beds. Very disappointing and hard to sleep on.
Not much. Only had one elevator working during our 4 day stay. It deterred me from going out . I have a handicap and can not stand to long
Room was good size and clean. Elevators were slow and not much mask wearing
This property seemed and looked very lovely. Once checked into our room it smelled so bad of must and mold that we got headaches. They even had a moisture bag hanging behind the couch trying to disguise the smell. When asked for another room we were placed in the room next door which smelled very strongly of cigarette smoke. We were told that no other rooms were available. Went out and bought air freshener spray and other air fresheners to survive the smell. Our hair even smelled of smoke once we left the room. It was not a pleasant experience!
This was my 2nd time staying here. Comfortable beds, clean rooms. Good complimentary breakfast every morning. Cool staff. My go to hotel for Charleston.
Hotel was super clean & the staff was friendly & helpful. Great location right on the harbor. It’s a 10 minute drive from French Quarter, King Street etc. Would definitely recommend.
The gym
Dirty, spiderwebs in the room, didn't clean room, tv not working during the whole stay. Location across the river from downtown only way to get there by car
My room was clean, close to elevators and ice machine.
Nice place to stay
My room was not ready due some guests stayed until they had to kick them out. Housekeeping had left and the manager was cleaning the room. I asked for another room was told they were booked up. The desk person didn't know what to do. We did not get into another room until 7:30 pm. A small discount was taken off but not to my satisfaction. The room was overwhelmed with some kind of spray. I had to check out early because of my travel schedule. I will not stay at another one of these properties.
Pros: The staff was very friendly and helpful. The room had two queen beds that were very comfortabe. There was lots of storage space with a nice sized closet and lots of drawers. It included a sitting area with a desk and sofa and a TV. There was lots of space for snacks, a fridge, keurig coffee maker, a microwave and a sink . The bathroom vanity had lots of room for your things and there is a tub/toilet in a separate room. The water pressure was good and had nice thick towels. We had a water view that looked over the bridge, the Holiday Inn was right there, but you could still see the water and boats. The ac unit worked well. There was also another TV where the two beds were. The room was clean except for the nasty old carpet, but I don't think they could do much better with it. You could tell the room was a little dated. They did serve a bagged breakfast each morning with coffee and juice. The staff was exceptionally nice. Cons: When you walked in our room, all you could smell was smoke and it was overpowering. The carpet was really gross, Location: it was tricky to get to the hotel and you felt like you were going in circles to get to anywhere. No where close by to eat. Breakfast was the same thing every day. Because of the smoke smell and location, I would not stay there again.
Nice water view. Close to downtown.
Located in West Ashley, SpringHill Suites Charleston Riverview is within a few miles (5 km) of popular sights such as Medical University of South Carolina and College of Charleston. This 123-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free full breakfast.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sofa beds, sitting areas, and microwaves are also available.
At SpringHill Suites Charleston Riverview , guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
It was a nice hotel to see the riverview close to many things to do
Great view of the marina
Dear Peggy, we are delighted you enjoyed your stay at SpringHill Suites Charleston Downtown/Riverview and that you especially loved watching the boats in the marina from your suite. We look forward to your next visit with us! Darryl Koslorek General Manager
Rooms are in desperate need of upgrades. All the carpets need to be replaced. But I did see rolls of new carpet
Dear Duane, thank you for taking the time to write a review. We regret you were not entirely satisfied with the quality and condition of our accommodations. We value your feedback and hope to see you again at SpringHill Suites Charleston Downtown/Riverview. Darryl Koslorek, General Manager
Nice view of marina and water from our balcony. Easy parking. easy access to downtown and Folly Beach
Dear Kevin, thank you for being our guest at SpringHill Suites Charleston Downtown/Riverview. We are delighted to know you enjoyed the mesmerizing views of the Marina and that our prime location was ideal for you. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Darryl Koslorek, General Manager
I was very pleased with the property. There was a scheduling snafu and work had booked us a hotel, after I had purchased this one with no refund. For about a week I was upset that I wasted $350. After checking into the other hotel as it was closer to where we needed to be, we quickly decided to take a look at this one. This hotel was FAR better than the other and we happily traveled a little farther to stay here. Plus, we liked the location better compared to downtown Chas. We had a nice stay and would stay here again.
Dear Daniel, thank you for being our guest at SpringHill Suites Charleston Downtown/Riverview. We are glad you had a pleasant stay and that our ideal location was perfect for your needs. We appreciate your business and look forward to welcoming you back soon. Darryl Koslorek, General Manager
We enjoy the property being next to the marina. We asked for 2 queen beds and were told they were queen beds. However they were smaller probably full size beds. Very disappointing and hard to sleep on.
Dear Guest, thank you for being a guest at SpringHill Suites Charleston Downtown/Riverview. We are glad to know you enjoyed your overall stay with us, and you were especially pleased with our excellent location. However, we regret your disappointment with our beds. Thank you again for your feedback, and we hope to see you again soon. Darryl Koslorek, General Manager
Not much. Only had one elevator working during our 4 day stay. It deterred me from going out . I have a handicap and can not stand to long
Dear Guest, Thank you for rating our hotel. Please accept our sincere apologies for the issues you had with our elevators. We understand your frustration and sincerely regret the temporary inconvenience. We will address this appropriately and want you to know we are very grateful for your patience. We hope you will give us another opportunity to provide you with the excellent experience you should always expect from us. Darryl Koslorek, General Manager
Room was good size and clean. Elevators were slow and not much mask wearing
Dear Guest, Thank you for being our guest at SpringHill Suites Charleston Downtown/Riverview. We love to hear that you rested well in our comfortable accommodations and appreciate your kind feedback. Thanks for your business, and we hope to see you again when your travels bring you our way. Darryl Koslorek, General Manager
This property seemed and looked very lovely. Once checked into our room it smelled so bad of must and mold that we got headaches. They even had a moisture bag hanging behind the couch trying to disguise the smell. When asked for another room we were placed in the room next door which smelled very strongly of cigarette smoke. We were told that no other rooms were available. Went out and bought air freshener spray and other air fresheners to survive the smell. Our hair even smelled of smoke once we left the room. It was not a pleasant experience!
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We apologize for the lack of attention to detail given to your room. These issues should have been addressed prior to your arrival, and we are truly sorry we did not do so. We hope you will give us an opportunity to show you our commitment to delivering exceptional experiences to every guest the next time your travel brings you our way. Darryl Koslorek General Manager
Dear Monet, we are delighted you enjoyed your stay at SpringHill Suites Charleston Downtown/Riverview and that you especially loved our ideal location and watching the boats in the marina from your suite. We agree that being near the water is soothing, and we are glad you were able to relax as our guest. We look forward to your next visit with us. Darryl Koslorek General Manager