Property was nice. Oceanfront 2 bedroom has an amazing view. Furniture in condo needs to be replaced. Beds in 2nd bedroom are very bad and it does not have room darkening shades or blinds. The lighting in the hall comes straight in and makes it impossible to sleep. For those reasons only I would not choose to stay here again.
It was clean
disappointment
Not the cleanest hotel. Outdated, pillows falling apart, rooms not in the best condition. The pools are super small. Will definitely be staying elsewhere next time.
Great location
Friendly staff. Proximity to beach. Cleanliness of building.
Carpets and blankets were dirty. The blankets were dingy and smelled. I has to go out and buy a quilt. The door locked continued to malfunction, even after security supposedly changed the batteries. We had to stand outside the room and wait for 5-10 minutes to let the lock rest. This was very frustration.
Room furniture is old and uncomfortable, bedding is low quality, outside areas need maintenance and cleaning.
Everything was excellent, the room was very clean, amenities were excellent thank you for making our stay special, had a great time!
Location very good. Would have liked Oceanside veranda.
Property was great. Doorman was a little weird. Not being able to get on the beach for 2 days was a little disappointing. After that it was great! Room was fantastic!
Because of the bike rally going on at that time, the first two nights were extremely loud and uncomfortable in many ways - however, the staff changed our room and that helped tremendously. We appreciate the willingness to make our stay a better one!
The only problem was slow elevators and my room key kept not working. I needed to get a new key five times. I really loved the hotel though despite that.
Absolutely beautiful views! Great time and place! Definitely felt like a 5star resort
Property was nice. Oceanfront 2 bedroom has an amazing view. Furniture in condo needs to be replaced. Beds in 2nd bedroom are very bad and it does not have room darkening shades or blinds. The lighting in the hall comes straight in and makes it impossible to sleep. For those reasons only I would not choose to stay here again.
Hello Michela,Thank you for taking the time to share your feedback on your recent stay with Prince Resort. We have found that our guest feedback is the greatest tool in helping us to understand where and how we can improve as well as where we shine. We are disappointed that you feel you had disappointing stay with us. Please know that your comments have been shared with our management team to be addressed. Our goal is provide all of our guests with accommodations and service that exceeds expectations. We hope you will give us another opportunity to impress you with our accommodations. Thank you for taking the time to help us grow. We hope to see you back with us at Prince Resort again!Kind Regards,
It was clean
We are happy to see you found the resort clean. We do hope you will return and allow us the privilege of serving you.
disappointment
Byron, we are sorry to see you were not able to give Prince Resort a 5 review. We are sorry we did not meet and exceed your expectations. We do hope you will allow us the privilege of serving you in the future.
Not the cleanest hotel. Outdated, pillows falling apart, rooms not in the best condition. The pools are super small. Will definitely be staying elsewhere next time.
Thank you for your feedback from your recent stay with us! We are glad you chose and and do apologize for issues you encountered during your stay! Hope to see you again!
Great location
Thank you for the great rating! We are delighted to hear you enjoyed your stay with us. We hope to see you back again soon!
Friendly staff. Proximity to beach. Cleanliness of building.
Thank you for your wonderful comments of your recent stay at the Prince Resort at the Cherry Grove Pier! We look forward to your next visit with us at the beach!
Thank you for your wonderful rating and look forward to your next visit to the beach!
Thank you for the five star review. Please join us again as soon as you can!
Carpets and blankets were dirty. The blankets were dingy and smelled. I has to go out and buy a quilt. The door locked continued to malfunction, even after security supposedly changed the batteries. We had to stand outside the room and wait for 5-10 minutes to let the lock rest. This was very frustration.
We do apologize that your stay was not all that it should have been. This is not the type of stay our guests generally experience and are very embarrassed that you encountered these issues. We do hope that you will return and enjoy a much more relaxing stay.
Hello Stephanie,Thank you for taking the time to share your feedback on your recent stay with Prince Resort. We have found that our guest feedback is the greatest tool in helping us to understand where and how we can improve as well as where we shine. We are disappointed that you feel you had disappointing stay with us. Please know that your comments have been shared with our management team to be addressed. Our goal is provide all of our guests with accommodations and service that exceeds expectations. We hope you will give us another opportunity to impress you with our accommodations. Thank you for taking the time to help us grow. We hope to see you back with us at Prince Resort again!Kind Regards,