One Bedroom, King Bed, Inlet View
from $80
Prince Resort
3.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 50 reviews
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Recent guest reviews
We were celebrating a birthday. I invited 4 other people and the condo was big enough for all of us without feeling cramped. The front desk let them check in ahead of me because I was a few hours late. Our keys didn't work. The parking was across the street but there is parking downstairs to allow easy u loading for luggage. The beach was so close, we could hear the waves with the patio door cracked. It was a great way to wake up and sleep to. I like that the patio was accessible from the master room and the living room. The kitchen was well stocked and the appliances were clean and updated. I felt very comfortable staying there and would've liked to stay longer. Local restaurants were great too, but if you plan to visit the boardwalk often, the resort can be a little out the way. I would stay again.
First time we checked out of a place early and we travel extensively. The hotel is on the rundown side and is showing its age. For example, the exterior hallway to our room had a strong odor and mold was evident. We experienced numerous issues during our stay, culminating with housekeeping leaving the door to the unit open for anyone to enter while we were out. Management was completely indifferent and unprofessional to our concerns. We will not be returning.
I requested a handicap room. I booked the trip months in advance. I called the hotel a few days in advance to verify our handicap needs, and they told me there were no handicap rooms available. They blamed Orbitz for not disclosing my request in a timely matter. They assured me there would be a handicap toilet seat & shower chair added to the room. I explained that my family member was wheelchair bound & we could not get her over the tub's threshold. When we got to the room, none of this was set up. The guest needed to use the bathroom right away, and could not wait. This led to an accident that we had to clean up & embarassed the guest. This person was not able to be bathed for the 5 days we were there & we had to wash her off the best that we could. Also there was issues with the door lock that led to multiple times we got locked out. This caused at least one other accident, before the hotel got it fixed. At check out I kindly expressed some of these concerns & was told that basically poor planning on my part led to some of the disappointment in my trip.
My family (my husband, my almost four-year-old, my almost two-year-old and myself), my parents (my mom and stepdad both in their 50s) and my brothers family (my brother, his wife and their one-year-old) stayed for nearly a week and loved every second!
Great location for everything to do in the area. The weather did not cooperate for our week but no control over that
I booked this hotel as a getaway for my mother, my child, and I. Check in was quick and informative. There were carts stationed throughout the parking garage so there was an easy way to get luggage to the room. We stayed on the 14th floor of tower 2 so the ocean view was excellent. The room was clean although some of the furniture was scuffed. The room had plenty of amenities for extended stay (pots, pans, washer, dryer, etc). Cable selection was decent. Location was quiet. The only issue we had was with the housekeeping staff. They came to our room early in the morning and attempted to enter the room without knocking. We were still sleeping so we had our door locked. When they saw the door was locked, they called maintenance, saying the door was broken. We found this out when maintenance came to our room later and knocked on the door. We then called housekeeping stating we were up for the day and they could come by the room. The woman who answered the phone said she had already been by and, if we were up, we would have a clean room. When she finally got to our room, my mom tried apologizing to her and the woman replied with, "Yeah, right" and rolled her eyes. Another lady that was with her laughed. I didn't appreciate the attitude. If patrons have to be up whenever housekeeping decides to clean the room, instead of sleeping in like most people do on vacations, then that should be stated at check-in. One of the beds was also broken when they left but maintenance fixed it.
My room could have been cleaned way better prior to my arrival. I found items from previous guests on my bedroom floor and in the kitchen. All of my silverware was thrown in the cabinet as if it'd been dropped and someone just picked everything up and just threw it back in there. No order whatsoever. I reserved a king suite. Although I got that, the actual bedroom was too small for the large bed. The door would open all the way. I hated going in the bedroom bc it was so tight. The tissue was was about empty. I just seemed as though housekeeping did the bare minimum OR perhaps someone was using the room right before I was sent up. The staff was pleasant. Check in/out was quick & easy.
After checking in, we to the elevator to our flood only learn that we were assigned to the tower across the street. However, the view was excellent and it was our first time staying in this tower.
It was a ok trip but I did not like some of the staff they were rude.
Prince Resort Cherry Grove Pier is an Outstanding place with Outstanding service. The staff was very friendly and went out of their way to make sure my visit was top notch. The rooms were very clean and did not have that beach-front smell to them. I would definitely stay again.
My 26 year old husband had to pay a $200 deposit because it was "student week" and I'm not 21 YET. Which I wasn't informed of beforehand, didn't even get the ocean front view I wanted. Horrible ocean view is complete disappointment with the balcony big enough to barely stand on. Will NOT come back. We paid good money to stay in a room for ONE night and had such a hassle. Not to mention there is absolutely NO smoking at all in the entire property. Thanks .. Not.
The Check in was prompt and quick , the Staff was Friendly.
I WAS VERY SURPRISED WHEN WE GOT TO THE ROOM.IT WAS A CONDO.REFRIGERATOR,WASHER,DRYER,DISHWASHER,FULL KITCHEN,LIVING ROOM,AND BEDROOM.WE WERE ON THE 16TH FLOOR AND OUR ROOM HAD BEEN UPGRADED.THIS IS THE BEST KEPT SECRET IN CHERRY GROVE!I WOULD RECOMEND THIS HOTEL TO ANYONE.THE STAFF WAS GREAT AND FRIENDLY.WILL GO AGAIN FOR SURE.
This hotel was friendly and very helpful. They were very quick to answer questions and give directuons. We had to make a change on our reservations and they did it with no problems at all. Called the next evening to make sure everything was still ok it was just my husband and I, but it would make a great family outing also.
Great stay but the extra fee needed at the hotel is a fraud... I booked the hotel room and assumed that this was it. When I arrived clerk stated that I had to pay taxes???? I had already payed them, but company I booked with required extra fee which was not included in agreement!! and extra fee before purchasing room..? I found this to be false advertising. Stay was great!!! Room was clean and location was great.
The hotel was far away from everything. I guess everywhere in Myrtle beach you have to drive.
The resort was clean. The room was perfect. The staff went out of their way to ensure the stay was excellent. The room I got did not have the view, the manager moved us to the 17th floor where the view was breath taking. The beach was FANTASTIC. More geared toward families.
Always better to stay in Cherry Grove rather than Myrtle Beach and this place was located not far from the grocery store
Our stay was absolutely wonderful! We didn't want to leave. All the comforts of home, three beautiful ocean views from the balcony, living room and bed room, the comfort of a full size kitchen and a restaurant downstairs. Spectacular for watching the sunrise! The comfort of the shore right outside the door. Definitely recommend this hotel to anyone! Romantic or family getaway, its perfect for all! My only downside is the location. But if you dont mind driving about 30 minutes to get to the attractions in Myrtle Beach such as the aquarium then its not a problem.
Everything was great except for the waitress in the restaurant on the first night. Thought we would never get our drinks and how long does it take to get a salad? She seated, waited on and brought meals to 2 other couples before she brought our salads. I thought you took care of patrons in the order they were received. Also her long, flowing hair should have been put up in a clip. She needs to take lessons from the breakfast server. My husband has managed a few restaurants in his time and needless to say the pm waitress would not be working for him! Everything else was WONDERFUL!
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- 2 outdoor pools
Located in Cherry Grove Beach, Prince Resort is adjacent to Cherry Grove Pier and within a few miles (5 km) of Surf Golf and Beach Club. This 257-room, 3.5-star hotel welcomes guests with 2 outdoor pools, 2 restaurants, and free in-room WiFi. It's on the beach and also close to Molten Mountain and Mayday Golf.
Dining
Enjoy the ocean views at 3500 Ocean Grill, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start your day off with buffet breakfast, available for a fee.
Rooms
The 257 air-conditioned accommodations feature kitchens and furnished balconies, and there's space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sofa beds, coffee makers, and free local calls are also standard.
Property features
At Prince Resort, guests enjoy 2 outdoor pools, a lazy river, and a children's pool. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Other amenities at this beach hotel include a fitness center, 3 spa tubs, and free WiFi in public areas.
Guest reviews for Prince Resort
close to the beach, far from attractions
Everyone
We were celebrating a birthday. I invited 4 other people and the condo was big enough for all of us without feeling cramped. The front desk let them check in ahead of me because I was a few hours late. Our keys didn't work. The parking was across the street but there is parking downstairs to allow easy u loading for luggage. The beach was so close, we could hear the waves with the patio door cracked. It was a great way to wake up and sleep to. I like that the patio was accessible from the master room and the living room. The kitchen was well stocked and the appliances were clean and updated. I felt very comfortable staying there and would've liked to stay longer. Local restaurants were great too, but if you plan to visit the boardwalk often, the resort can be a little out the way. I would stay again.
disappointed
Everyone
First time we checked out of a place early and we travel extensively. The hotel is on the rundown side and is showing its age. For example, the exterior hallway to our room had a strong odor and mold was evident. We experienced numerous issues during our stay, culminating with housekeeping leaving the door to the unit open for anyone to enter while we were out. Management was completely indifferent and unprofessional to our concerns. We will not be returning.
Review comment
Quality Control responded on Sep 11, 2017
Thank you for taking the time to share your feedback. Please know that we take all feedback from our guests seriously. Unfortunately with the frequent rainy weather that we have had lately we have been unable to completely dry out prior to the next storm coming. This has resulted in the smell you have note. We are doing everything we can to minimize, if not eliminate this smell and ensure our guests have a safe and clean environment. We will be addressing your comments with our managers as well as we our goal is to provide all of our guests with the highest level of customer service.
not handicap friendly
Everyone
I requested a handicap room. I booked the trip months in advance. I called the hotel a few days in advance to verify our handicap needs, and they told me there were no handicap rooms available. They blamed Orbitz for not disclosing my request in a timely matter. They assured me there would be a handicap toilet seat & shower chair added to the room. I explained that my family member was wheelchair bound & we could not get her over the tub's threshold. When we got to the room, none of this was set up. The guest needed to use the bathroom right away, and could not wait. This led to an accident that we had to clean up & embarassed the guest. This person was not able to be bathed for the 5 days we were there & we had to wash her off the best that we could. Also there was issues with the door lock that led to multiple times we got locked out. This caused at least one other accident, before the hotel got it fixed. At check out I kindly expressed some of these concerns & was told that basically poor planning on my part led to some of the disappointment in my trip.
Review comment
Quality Control responded on Jul 19, 2017
We truly apologize that we were not able to provide you and your guests with the relaxing beach vacation that we strive to provide all of our guests. Please know that your comments have been shared with management to be addressed as this in no way aligns with the standard of service we strive to provide.
we loved it!
Everyone
My family (my husband, my almost four-year-old, my almost two-year-old and myself), my parents (my mom and stepdad both in their 50s) and my brothers family (my brother, his wife and their one-year-old) stayed for nearly a week and loved every second!
Review comment
Quality Control responded on May 24, 2017
Thank you so much for your stay with us and the kind review! We are thrilled to hear that you enjoyed your time with us and can't wait to see you back!
on the beach
Everyone
Great location for everything to do in the area. The weather did not cooperate for our week but no control over that
Review comment
Quality Control responded on Mar 24, 2017
We are thrilled to hear you enjoyed your experience with the Prince Resort. Thank you for taking the time to provide us with your feedback. We hope to see you back again soon!
nice hotel for family stay
Everyone
I booked this hotel as a getaway for my mother, my child, and I. Check in was quick and informative. There were carts stationed throughout the parking garage so there was an easy way to get luggage to the room. We stayed on the 14th floor of tower 2 so the ocean view was excellent. The room was clean although some of the furniture was scuffed. The room had plenty of amenities for extended stay (pots, pans, washer, dryer, etc). Cable selection was decent. Location was quiet. The only issue we had was with the housekeeping staff. They came to our room early in the morning and attempted to enter the room without knocking. We were still sleeping so we had our door locked. When they saw the door was locked, they called maintenance, saying the door was broken. We found this out when maintenance came to our room later and knocked on the door. We then called housekeeping stating we were up for the day and they could come by the room. The woman who answered the phone said she had already been by and, if we were up, we would have a clean room. When she finally got to our room, my mom tried apologizing to her and the woman replied with, "Yeah, right" and rolled her eyes. Another lady that was with her laughed. I didn't appreciate the attitude. If patrons have to be up whenever housekeeping decides to clean the room, instead of sleeping in like most people do on vacations, then that should be stated at check-in. One of the beds was also broken when they left but maintenance fixed it.
Review comment
Quality Control responded on Mar 6, 2017
Thank you for taking the time to provide us feedback on your stay Amy! While we are thrilled to hear that you enjoyed your stay with us at the Prince Resort, we are disappointed to hear that you encountered the negative experience with our housekeeping staff. We want to assure you that this absolutely does no align with our high standard of service. This information has been sent over to the appropriate members of management to be addressed as we do not want this to happen again. We do hope that you will give us another try. We would love to see you and your family again. Again thank you for taking the time to bring this to our attention.
my stay.
Everyone
My room could have been cleaned way better prior to my arrival. I found items from previous guests on my bedroom floor and in the kitchen. All of my silverware was thrown in the cabinet as if it'd been dropped and someone just picked everything up and just threw it back in there. No order whatsoever. I reserved a king suite. Although I got that, the actual bedroom was too small for the large bed. The door would open all the way. I hated going in the bedroom bc it was so tight. The tissue was was about empty. I just seemed as though housekeeping did the bare minimum OR perhaps someone was using the room right before I was sent up. The staff was pleasant. Check in/out was quick & easy.
view was excellent and room nice. room cleaned.
Everyone
After checking in, we to the elevator to our flood only learn that we were assigned to the tower across the street. However, the view was excellent and it was our first time staying in this tower.
it was an ok
Couples
It was a ok trip but I did not like some of the staff they were rude.
the royal treatment!
Couples
Prince Resort Cherry Grove Pier is an Outstanding place with Outstanding service. The staff was very friendly and went out of their way to make sure my visit was top notch. The rooms were very clean and did not have that beach-front smell to them. I would definitely stay again.
Thank you for taking the time to share your experience. We are thrilled to hear that you and your group had an enjoyable vacation with us. We hope to see you all back again soon.