I really enjoyed the staff. From Amy at the front desk, to Eva at breakfast and Shelly at the tiki bar everyone was full of positive energy and one could tell they truly enjoyed their jobs. We had an amazing trip and will definitely visit again!
Great property.
near beach
Great stay love the beach and customer service
Nothing further to add
The staff was very pleasant! One worker in particular really made my family feel welcome each morning at breakfast. Overall I’d definitely stay there again.
Getting luggage unloaded and to the room took a little to figure out. Pull out bed looks moderate to poor condition. Sliding balcony door lock non existant but there is a lightweight aluminum bar and front desk guy was very nice and helpful. He’s going to have maintenance replace the lock. Looking forward to breakfast!
Beachfront
Loved the view from our balcony, loved the extra space of a sitting room & a bedroom plus the little kitchen. Too bad the jerk that was staying in room 713 was out on his balcony smoking pot all the time & ruined our time sitting outside. The place does need some refreshing, especially the drapes & carpet but the pool area was very nice
Right on the beach! Views were amazing. Good hot breakfast.
Overall stay was great, the view was amazing to watch our very first sunrise! There are multiple buildings that you have to go to for different things I.e lazy river, pools, tiki bar etc. parking is a disaster, we were told by the lady who checked us in where not to park and after parking where she advised we could, us and many other guests got parking tickets. The cleaning staff is absolutely amazing, we had a lady that was so sweet and made sure we always had everything we needed. We had our privacy thing on the door so our baby could sleep and when we left the room she made sure to ask if we needed anything for the room. It was very quiet compared to other hotels we’ve been at. The tiki bar was okay, nothing amazing, mainly rum and vodka and most flavors were out of stock for them. The indoor pool was very small, none of the pools are heated so it was hard to swim for the little kids for a few days. Be prepared for a good walk when you stay here because parking is crazy ridiculous, be sure to look everywhere for any type of sign from the city or you’ll be fined.
Enjoyed the Tiki Bar The facility could use an update
The best part was the staff. Everyone was pleasant and helpful. The hotel literally backs up to the beach so you just go cross a ramp and the beach is there. HOWEVER, The first night we stayed there my nephew had little bites on his arms and back of his neck. I didnt know until the next day when i noticed him scratching. I noticed i had some the next night. My other children didnt have any. So yeah, there are bedbugs in room 714
This property wasn't bad. The parking was not great they had a few lots but none are very big. The rooms where clean.
I liked that the property was right on the beach. It provides indoor and outdoor pools. Great view.
The staff is absolutely amazing and if you have a concern they are quick to help. The absolute only thing wrong that happens during my 3 days here was there was a pair of shorts with blood on them found by my two year old under the bed by a previous vacationer. I let the office know which said they would make housekeeping aware. I understand things happen and sometimes things are overlooked. So it wasn’t a HUGE deal to me. I think there customer service is amazing.
Every one was so helpful and nice. Loved being ocean front without going bankrupt.
Located in Crescent Beach, Best Western Ocean Sands Beach Resort is adjacent to Crescent Beach and a short stroll from Beachwood Golf Club. This 116-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and an indoor pool.
Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.
All 116 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Guests of Best Western Ocean Sands Beach Resort enjoy 2 outdoor pools, an indoor pool, and a lazy river. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
I really enjoyed the staff. From Amy at the front desk, to Eva at breakfast and Shelly at the tiki bar everyone was full of positive energy and one could tell they truly enjoyed their jobs. We had an amazing trip and will definitely visit again!
Great property.
Thank you very much for staying with us and taking the time to share this wonderful review!
near beach
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner!!
Great stay love the beach and customer service
Thank you so much for staying with us. We really appreciate that and also thank you for taking the time to share this great review!
Nothing further to add
THANK YOU FOR YOUR COMMENTS AND COME AGAIN.
The staff was very pleasant! One worker in particular really made my family feel welcome each morning at breakfast. Overall I’d definitely stay there again.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.We look forward to having you with us again soon!
Getting luggage unloaded and to the room took a little to figure out. Pull out bed looks moderate to poor condition. Sliding balcony door lock non existant but there is a lightweight aluminum bar and front desk guy was very nice and helpful. He’s going to have maintenance replace the lock. Looking forward to breakfast!
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon!
I am glad to hear that you enjoyed your stay with us and we hope to welcome you back to the hotel in the near future!
Beachfront
Thank you so much for staying with us and sharing this very nice review score!
Loved the view from our balcony, loved the extra space of a sitting room & a bedroom plus the little kitchen. Too bad the jerk that was staying in room 713 was out on his balcony smoking pot all the time & ruined our time sitting outside. The place does need some refreshing, especially the drapes & carpet but the pool area was very nice
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel!
Wow! Thank you, Miss Helen for staying with us and sharing this very nice review! See you next time!