Right on the beach! Views were amazing. Good hot breakfast.
Overall stay was great, the view was amazing to watch our very first sunrise! There are multiple buildings that you have to go to for different things I.e lazy river, pools, tiki bar etc. parking is a disaster, we were told by the lady who checked us in where not to park and after parking where she advised we could, us and many other guests got parking tickets. The cleaning staff is absolutely amazing, we had a lady that was so sweet and made sure we always had everything we needed. We had our privacy thing on the door so our baby could sleep and when we left the room she made sure to ask if we needed anything for the room. It was very quiet compared to other hotels we’ve been at. The tiki bar was okay, nothing amazing, mainly rum and vodka and most flavors were out of stock for them. The indoor pool was very small, none of the pools are heated so it was hard to swim for the little kids for a few days. Be prepared for a good walk when you stay here because parking is crazy ridiculous, be sure to look everywhere for any type of sign from the city or you’ll be fined.
Enjoyed the Tiki Bar The facility could use an update
The best part was the staff. Everyone was pleasant and helpful. The hotel literally backs up to the beach so you just go cross a ramp and the beach is there. HOWEVER, The first night we stayed there my nephew had little bites on his arms and back of his neck. I didnt know until the next day when i noticed him scratching. I noticed i had some the next night. My other children didnt have any. So yeah, there are bedbugs in room 714
This property wasn't bad. The parking was not great they had a few lots but none are very big. The rooms where clean.
I liked that the property was right on the beach. It provides indoor and outdoor pools. Great view.
The staff is absolutely amazing and if you have a concern they are quick to help. The absolute only thing wrong that happens during my 3 days here was there was a pair of shorts with blood on them found by my two year old under the bed by a previous vacationer. I let the office know which said they would make housekeeping aware. I understand things happen and sometimes things are overlooked. So it wasn’t a HUGE deal to me. I think there customer service is amazing.
Every one was so helpful and nice. Loved being ocean front without going bankrupt.
Previous review was replied to satisfactorily, but those bran muffins are getting old, one of the main reasons we stay here is for the complimentary continental breakfast, don't have to go out and search for it, but one of the Best Western websites said may or may not be available even tho all restaurants and bars are open. It should be specific about such an important amenity. Early check-in is very much appreciated.
I could not stay in the room you offered me, the smell was terrible including smoke, people, animal and food in one room. The bathroom was too small for one person to turn around and the carpet was from 1970's - really.
Very clean and staff was very friendly. Tiki Bar was spectacular and was in quiet section which made our trip wonderful.
The room was not clean and had dead animal smell. It was also hard to find a parking space. Several lots but the one closest to hotel was small. Lots were across the street and the third was a block away. Only saving grace was the staff was friendly.
Great location and great room!
I stayed at this property for a week. The ocean/beach being right there was awesome of course. I appreciated the upgrade to a corner room that I could see the ocean. The staff were attentive. There we several things that need attention though. The door always stuck, the room didn't have good climate control always damp. The shower faucets need to be replaced. The electrical outlets in the bathroom did not work and throughout the room.The room needs to update to usb ports.The amenities were good.
Average conditions not exceptional nothing to wrote home about.
Nothing special, they could enforce the no smoking rules a lot better.
You can’t except much from Best Western. But the location makes up for the lack of good service or the outdated rooms.
Located in Crescent Beach, Best Western Ocean Sands Beach Resort is adjacent to Crescent Beach and a short stroll from Beachwood Golf Club. This 116-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and an indoor pool.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free daily manager's reception.
Best Western Ocean Sands Beach Resort's 116 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, safes, and phones.
Guests of Best Western Ocean Sands Beach Resort enjoy 2 outdoor pools, an indoor pool, and a lazy river. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this beach hotel include a children's pool, a fitness center, and a spa tub.
Right on the beach! Views were amazing. Good hot breakfast.
Overall stay was great, the view was amazing to watch our very first sunrise! There are multiple buildings that you have to go to for different things I.e lazy river, pools, tiki bar etc. parking is a disaster, we were told by the lady who checked us in where not to park and after parking where she advised we could, us and many other guests got parking tickets. The cleaning staff is absolutely amazing, we had a lady that was so sweet and made sure we always had everything we needed. We had our privacy thing on the door so our baby could sleep and when we left the room she made sure to ask if we needed anything for the room. It was very quiet compared to other hotels we’ve been at. The tiki bar was okay, nothing amazing, mainly rum and vodka and most flavors were out of stock for them. The indoor pool was very small, none of the pools are heated so it was hard to swim for the little kids for a few days. Be prepared for a good walk when you stay here because parking is crazy ridiculous, be sure to look everywhere for any type of sign from the city or you’ll be fined.
Thanks for this awesome review! Please remind us next time you are here so we can buy you a few drinks at the beach bar!
Enjoyed the Tiki Bar The facility could use an update
Thanks for staying with us and sharing your review!
The best part was the staff. Everyone was pleasant and helpful. The hotel literally backs up to the beach so you just go cross a ramp and the beach is there. HOWEVER, The first night we stayed there my nephew had little bites on his arms and back of his neck. I didnt know until the next day when i noticed him scratching. I noticed i had some the next night. My other children didnt have any. So yeah, there are bedbugs in room 714
It is strange there was no report to the front desk about any problem in this room. We had the room inspected by a person who is certified in bedbug inspection and they found nothing inside the room. It could have well been an allergic reaction or even sand fleas from the beach. Our hotel has had NO PROBLEMS with pest matters!
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to housing you again sometime soon!
This property wasn't bad. The parking was not great they had a few lots but none are very big. The rooms where clean.
Thank you for staying with us and taking the time to share your review.
I liked that the property was right on the beach. It provides indoor and outdoor pools. Great view.
Thank you so much for staying with us and sharing this excellent review!
The staff is absolutely amazing and if you have a concern they are quick to help. The absolute only thing wrong that happens during my 3 days here was there was a pair of shorts with blood on them found by my two year old under the bed by a previous vacationer. I let the office know which said they would make housekeeping aware. I understand things happen and sometimes things are overlooked. So it wasn’t a HUGE deal to me. I think there customer service is amazing.
Thank you so much for staying with us and sharing this very kind review! We will get with the housekeeper to see how we may improve!
Every one was so helpful and nice. Loved being ocean front without going bankrupt.
I am so glad to hear that we were able to offer you a refuge from your busy schedule! Please let us know if we may assist you again in the future!
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon!
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future!