We picked this place because of the lazy River for my 78 yr old mother. When we got there, could not use the lazy River because it was closed for maintenance. Had to drive 20 mins to another place that had a lazy river (where another family member was staying) so that my mom could enjoy their lazy river. This happened 3 days in a row.
The view was amazing, however people were smoking in the pool area and coming on property from the beach without staying there, room was dirty upon arrival, safe didn't work, sliding door didn't lock ( even after maintenance came to check it), parking garage was sketchy, pieces of kitchen gadgets were missing, cabinet was broken, washing machine was extremely loud, and the phone didn't work without holding the plug into the wall. The staff were all very friendly and the pools were clean. You couldn't beat the view from of the ocean.
Friendly staff, in walking distance to activities, beautiful grounds, well kept, security. Soaps and shampoos were not good, fan did not work in the bathroom, reported this but nothing was done about it while we were there.
Excellent location clean facility… boom the suite room it’s like having a full apartment
My Family had an wonderful time staying at this hotel everything was over expected room was very clean and comfortable…although it was very nice stay the pool was very yucky it needed to be dosed often because it is very small and get over crowded overall I will book here again
Property was next to the beach. Which is the main reason for staying there
Overall I enjoyed my stay; however some of the accessory furnishings need to be replaced. And, the night desk clerk did not resolve the notice complaints that I submitted at 1am and 3am on the first night of my stay.
Overall this is a great place to stay. Location on the boardwalk within walking distance to the ferris wheel. We stayed in the two bedroom suite which had an great layout and was very clean. The terrace/balcony area needed some pressure washing-additional cleaning due to pigeons and insects. The no smoking rules where not enforced- the stinch of smoke from the suite below was horrible. could not enjoy our evening balcony seatings. Other than that its an ok place to stay.
Nice hotel on the beach. Would have preferred a room directly overlooking beach, but was able to see a bit from the window i had. staff great.
Everything was great. The hotel staff was very kind. I asked for a early check in and my room was ready early that morning. Beds are very comfortable. Overall my stay was amazing.
Everyone was nice & the place was absolutely clean. I will b retuning at a later date.
Liked that they had Starbucks and the staff in there was fantastic!
Service was excellent and I love the hotel I looking forward for the next time I go to visit
The staff was very helpful, but the place is dirty. We had dirty dishes in our dishwasher, trash in trash can and our AC unit did not work.
Perfect location, with lots to do. Hotel in great condition. We definitely will be back. Very happy with our stay. Great staff, very nice room. Everything we needed was available.
Right on the boardwalk, everything you need is right there in your unit. Washer/dryer is a huge plus. 4th year in a row staying here. Enjoy the oceanfront unit and the proximity to everything !
Located in Downtown Myrtle Beach, Bay View Resort is adjacent to Myrtle Beach Boardwalk with other popular attractions like SkyWheel Myrtle Beach within a couple of miles (3 km). This 3-star aparthotel has 250 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/cafe.
Each apartment has an array of amenities, including a balcony, a microwave, and a coffee maker. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include free local calls, a safe, and an ironing board.
Bay View Resort features an indoor pool, a lazy river, and a children's pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Other amenities at this beach aparthotel include a gym, free WiFi in public areas, and a spa tub.
We picked this place because of the lazy River for my 78 yr old mother. When we got there, could not use the lazy River because it was closed for maintenance. Had to drive 20 mins to another place that had a lazy river (where another family member was staying) so that my mom could enjoy their lazy river. This happened 3 days in a row.
The view was amazing, however people were smoking in the pool area and coming on property from the beach without staying there, room was dirty upon arrival, safe didn't work, sliding door didn't lock ( even after maintenance came to check it), parking garage was sketchy, pieces of kitchen gadgets were missing, cabinet was broken, washing machine was extremely loud, and the phone didn't work without holding the plug into the wall. The staff were all very friendly and the pools were clean. You couldn't beat the view from of the ocean.
I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations.
Friendly staff, in walking distance to activities, beautiful grounds, well kept, security. Soaps and shampoos were not good, fan did not work in the bathroom, reported this but nothing was done about it while we were there.
Thank you for taking the time to review our resort. We hope to see you again.
Excellent location clean facility… boom the suite room it’s like having a full apartment
My Family had an wonderful time staying at this hotel everything was over expected room was very clean and comfortable…although it was very nice stay the pool was very yucky it needed to be dosed often because it is very small and get over crowded overall I will book here again
We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again!
Thank you for this 5 star rating, we hope to see you again soon!
Property was next to the beach. Which is the main reason for staying there
Thank you for taking the time to rate our resort. We hope to see you again soon.
Overall I enjoyed my stay; however some of the accessory furnishings need to be replaced. And, the night desk clerk did not resolve the notice complaints that I submitted at 1am and 3am on the first night of my stay.
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. You are welcome to contact us at the Hotel, should you have any other concerns about your stay. We hope you can consider us and as we promise you a better service and a professional staff.
Overall this is a great place to stay. Location on the boardwalk within walking distance to the ferris wheel. We stayed in the two bedroom suite which had an great layout and was very clean. The terrace/balcony area needed some pressure washing-additional cleaning due to pigeons and insects. The no smoking rules where not enforced- the stinch of smoke from the suite below was horrible. could not enjoy our evening balcony seatings. Other than that its an ok place to stay.
Nice hotel on the beach. Would have preferred a room directly overlooking beach, but was able to see a bit from the window i had. staff great.
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.