Located in Downtown Charleston, Charleston Marriott is within a few miles (5 km) of popular sights such as Charleston City Market and Dock Street Theater. This 344-room, 3.5-star hotel has an outdoor pool along with a fitness center and a rooftop terrace.
Enjoy a leisurely bite to eat at Saffire Restaurant & Bar, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with to-go breakfast, available for a fee from 6:30 AM to 11 AM.
Charleston Marriott's 344 rooms provide refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 55-inch TVs with cable channels and Netflix. Beds are dressed in premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also available.
At Charleston Marriott, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. Self parking is available for USD 8 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Everyone on the staff was nice. The food at the restaurant was good. The air conditioner seemed to quit blowing cold at certain points throughout the day and night but it did that in a different room we stayed at previously so we didn't report it.The location is good but you either have to drive or use a driving service (Uber/Lyft) to go downtown.
Dear Tina, thank you for returning to the Charleston Marriott. We are happy to learn about your pleasant experience and that you were impressed with our devoted associates. It is also a delight to read you enjoyed dining at our restaurant and liked our convenient location. We are grateful for your feedback and hope to have the opportunity to welcome you back very soon. Sincerely, Kristen Bowles, Hotel Manager
Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Charleston Marriott, and we look forward to welcoming you back soon. Sincerely, Kristen Bowles, Hotel Manager
The room has a bigger TV than I can afford, hard to watch at night it will light up your entire room and you will go blind lol. The toilet seat was broken when we sat on it, and the bathroom was tiny but overall for one night it was a good stay.
Dear Guest, thank you for choosing the Charleston Marriott for your overnight stay. We are glad you had an overall pleasant visit; however, we are sorry for the maintenance issue you encountered in the bathroom. We have shared your feedback with our team to make the necessary improvements. We hope you will give us another chance to provide you with a flawless experience. Sincerely, Kristen Bowles, Hotel Manager
Dear Guest, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the Charleston Marriott. Sincerely, Kristen Bowles, Hotel Manager
Location, rooms, pool, entertainment, staff, restaurant, coffee
Dear Guest, thank you for choosing the Charleston Marriott for your stay and for sharing your experience. We are pleased to read that you loved our facilities, from our rooms to the lobby, and all that downtown Charleston has to offer. We hope to have the pleasure of hosting you again soon. Sincerely, Patrick Rogers, Hotel Manager
Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Charleston Marriott. Sincerely, Patrick Rogers, Hotel Manager
Thanks for sharing your wonderful rating about your experience at the Charleston Marriott. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Patrick Rogers, Hotel Manager
Dear Guest, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Charleston Marriott, I invite you to come back and stay with us again when in the area! Sincerely, Patrick Rogers, Hotel Manager
Very small bathroom, tile in shower very stained. Malfunctioning A/C unit that prevented us from sleeping and no response from hotel stafff when brought to their attention.
Dear Guest, please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your concerns with our management team and will redouble our training efforts. We hope you will reconsider staying with us as we would like you to experience our hospitality as you should have on this visit. Sincerely, Patrick Rogers, Hotel Manager
We enjoyed the room and shuttle service. We were disappointed with the service in the restaurant. The waiter was rude and dismissive.
Dear Guest, thanks for being our guest. We are happy you liked your comfortable room and enjoyed our convenient shuttle service. However, we are sorry for not meeting your expectations with regard to our restaurant staff. We are working with our team to make sure we don't repeat what you experienced. We hope that you will give us another chance and stay with us again whenever you are in the area. Sincerely, Patrick Rogers, Hotel Manager