The property needs a refresh. Clearly paint, minor damage, wall paper and decor outdated. Was clean, but in need of upgrade. Hotel largely empty during week, slightly more filled on weekend. It’s largely “highway and river locked”, meaning it’s not easy walking to center city. Asked for a room with River view, but was told not available to online, non mariott, direct reservations. The hotel was nearly empty at the time. Suggest management fulfill requests like this when the place is vacant. Not a bad experience, staff was friendly and helpful.
Convenient to MUSC and a nice view of the waterfront. At checkout the front desk clerk was rude.
Great location and the room was quite comfortable!
The front desk staff were very helping and friendly
We enjoyed relaxing in the pool area. They have a fire pit and we would just sit around it during the cold nights. Everyone of the staff was friendly and always helpful. I definitely would recommend this hotel to my friends and family.
The rooms could have been cleaner. Bathroom seemed unfinished and air conditioner sounded like I had a lawnmower in our room.
I loved the customer service. Eddy was very helpful and told us places to eat at. California Dreaming is a must! The pool and fire pit was very relaxing.
Beautiful views, close to downtown, outdoor pool and courtyard very nice. FYI-Property charged $8 per night for parking.
Nice property. Not ‘wowwy’ but not bad either. Similarly, location is good- close to the marina- but not close to downtown. You’ll definitely have to drive to get there.
Great patio overlooking the bay. Clean & quiet rooms.
Great place with a water view. Some things were closed due to COVID, but had a great time and the staff was great too.
The coffee this morning is awesome also the view from the room is great
Clean, convenient, furnished nicely. Close to football stadium.
The beds are so soft and squishy. My back is killing me today. The sheets are pilling and feel like there is sand in the bed. That was the first thing I noticed. The AC droned on and off all night like in an old motel from the 60’s. Please, get some decent mattresses and some decent sheets. I’ve never had sheet this awful anywhere. The sink area was tiny for two people as well. And I paid over $200 a night for this! Sorry, I won’t stay at a courtyard Marriot again.
Greeted nicely ! Little problem with our room key did not work at first needed to go to front desk to make it work
Overall I enjoyed my stay here. The staff is very friendly and make you feel welcome at the hotel. The location is a bit further from the Historic District but it isn't too far and is still easily accessible.
Stayed there for a bachelor party. Pool area was nice and comfortable. The cafe had good food. The staff was very friendly and accommodating.
Located in Downtown Charleston, Courtyard Charleston Waterfront by Marriott is within a mile (2 km) of popular sights such as College of Charleston and Medical University of South Carolina. This 179-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
Start your day off with buffet breakfast, available for a fee. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/café.
The 179 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.
At Courtyard Charleston Waterfront by Marriott, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, self parking is USD 8.00 per day, and there's also an area shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
The property needs a refresh. Clearly paint, minor damage, wall paper and decor outdated. Was clean, but in need of upgrade. Hotel largely empty during week, slightly more filled on weekend. It’s largely “highway and river locked”, meaning it’s not easy walking to center city. Asked for a room with River view, but was told not available to online, non mariott, direct reservations. The hotel was nearly empty at the time. Suggest management fulfill requests like this when the place is vacant. Not a bad experience, staff was friendly and helpful.
Dear Guest, thank you for staying with us. We are glad overall you had a good time with us and liked our courteous associates. However, we are sorry you felt our property need remodeling. Your concerns will be discussed with the appropriate individuals in our organization. We value your business and hope to welcome you back soon. Robert Heilman General Manager
Convenient to MUSC and a nice view of the waterfront. At checkout the front desk clerk was rude.
Dear Guest, thank you for staying at Courtyard Charleston Waterfront. We are glad you enjoyed the scenic view and loved our convenient location. However, we are sorry for the unpleasant experience with our front desk associates. We value your feedback and hope to welcome you back soon for a flawless experience. Robert Heilman General Manager
Great location and the room was quite comfortable!
Dear Guest, thank you for staying at Courtyard Charleston Waterfront. It is a pleasure to know you had a comfortable stay and loved our convenient location. We are grateful for your business and look forward to seeing you again soon. Robert Heilman General Manager
The front desk staff were very helping and friendly
Dear Robin, thank you for being our guest at Courtyard Charleston Waterfront, and we appreciate your fantastic rating. We are charmed to know you were thoroughly pleased with the superior service provided by our front desk associates. It was a pleasure having you, and we hope to see you again in the future. Robert Heilman, General Manager
We enjoyed relaxing in the pool area. They have a fire pit and we would just sit around it during the cold nights. Everyone of the staff was friendly and always helpful. I definitely would recommend this hotel to my friends and family.
Dear Guest, thank you for recommending the Courtyard Charleston Waterfront. We are delighted you had a relaxing stay with us and loved our courteous associates. We enjoyed hosting you and look forward to welcoming you again on your next visit to our area. Robert Heilman General Manager
The rooms could have been cleaner. Bathroom seemed unfinished and air conditioner sounded like I had a lawnmower in our room.
Dear Guest, thank you for your review. We genuinely apologize for the issues in your room and regret the inconvenience caused. Your comments will surely be shared with our housekeeping and maintenance team to take corrective measures. We hope you will consider staying with us again on your next visit to our area. Robert Heilman General Manager
Dear Guest, thank you for rating your stay at Courtyard Charleston Waterfront. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Robert Heilman General Manager
I loved the customer service. Eddy was very helpful and told us places to eat at. California Dreaming is a must! The pool and fire pit was very relaxing.
Dear Guest, thank you for staying at Courtyard Charleston Waterfront. We are thrilled you enjoyed our pool and that our associates took great care of you. Your compliments will surely be shared with our team, especially Eddy. We hope to see you again soon. Robert Heilman General Manager
Beautiful views, close to downtown, outdoor pool and courtyard very nice. FYI-Property charged $8 per night for parking.
Dear Guest, thank you for posting your feedback and sharing it with fellow travelers. We are delighted to know about your pleasant experience and how much you loved our beautiful terrace and our outdoor waterfront pool. We also appreciate your comments about our convenient location minutes from downtown and our stunning views of the river and marina. It was a pleasure having you at Courtyard Charleston Waterfront, and we look forward to welcoming you back soon. Robert Heilman, General Manager
Dear Guest, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Charleston Waterfront, and we look forward to welcoming you back soon. Robert Heilman, General Manager