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Courtyard Charleston Waterfront by Marriott

3.0 out of 5.0

Recent guest reviews

The beds are so soft and squishy. My back is killing me today. The sheets are pilling and feel like there is sand in the bed. That was the first thing I noticed. The AC droned on and off all night like in an old motel from the 60’s. Please, get some decent mattresses and some decent sheets. I’ve never had sheet this awful anywhere. The sink area was tiny for two people as well. And I paid over $200 a night for this! Sorry, I won’t stay at a courtyard Marriot again.

Greeted nicely ! Little problem with our room key did not work at first needed to go to front desk to make it work

Overall I enjoyed my stay here. The staff is very friendly and make you feel welcome at the hotel. The location is a bit further from the Historic District but it isn't too far and is still easily accessible.

Stayed there for a bachelor party. Pool area was nice and comfortable. The cafe had good food. The staff was very friendly and accommodating.

I think it's a nice place it just had the feel to me of an upgraded motor lodge. It was cold so the nice outdoor area was unusable. The inside is new but plain and they charge you a fee to get into downtown on the half hour minivan. I felt more like I was staying at an airport hotel. I don't want to mislead anyone it's very very nice. Just no charm other than the yacht harbor.

We visited 4th of July weekend so it was a full house and had 2 wedding parties there as well. Staff was great they allowed us to request a balcony room and came through. We had issues with the toilet and told the front desk the first 2 days of our stay. The piece in the back of toilet was getting stuck and wouldn't fill with water. The maintenance came each time, and thought they fixed it however the issue was intermittent and conveniently working when they came up. They gave us free breakfast and shuttle for our inconvenience and on the last night when it was no longer a full house upgraded us to a suite room. All in all, yes we had an on going issue but the hotel staff was super nice and helpful. It's a beautiful clean hotel overlooking a marina. Very relaxing and not loud in room even with it being a full house. The shuttle brings you to 1 location but is very convenient to anywhere you would walk. The drivers were awesome and helpful recommending places. Breakfast was good and had a lot of choices. I would definitely recommend this hotel.

Second visit here in the last several months . Killer view from the upper deck over the pool. Room was spotless .Free garage parking more than pays for the $7 cab fare to King Street.

I enjoyed my stay here. The room was nice and large-the staff very friendly and helpful. If the price is right, I will stay here again on my next visit to Charleston.

I was happy and pleased with the room and staff...I was very impressed with the view from the pool and lounge area.... every evening was a beautiful view of the sunset.

Check in clerk confused deal, had to get Manager involved to clarify deal

This hotel was ok. The best asset was definitely the deck and pool overlooking boats docked on the river. Breakfast was very average and not included so it was overpriced. The room we were in was for a king size bed but was tiny otherwise, but it was cleaned and serviced well. No movies to rent on the TVs. It's a short drive to the downtown area, like 10 minutes so that wasn't too inconvenient and about 20 minute drive to Folly Beach, which we really enjoyed. The elevator was the slowest I have ever been on in my life, it must be really old and is not air conditioned. I would think those should be replaced ASAP. The carpeting overall for the whole hotel was outdated as well. The whole place had a bit of a dingy feel to it, but considering we were mostly out and about around town it was satisfactory for our purposes.

The first thing I'll say is all the staff was fantastic and all were willing to help with any need. While it seemed like an older building, mostly everything was well cared for and in good shape. It's location on the river by the marina made for nice views while relaxing by the pool. Downtown was just a short drive or the hotel has a shuttle for a fee. I would recommend this place to family and friends.

Booked last minute and found a great location for the price in downtown Charleston.

From our arrival on a Thursday evening to our departure on that following Sunday, the staff did so much to welcome us and assure our comfort as their guests. An easy and smooth check-in was the first sign that we had made a good choice in hotels.The warm personal greetings set the right tone for the rest of our stay and we are much in their debt for the extra courtesies, such as the great recommendations on where to eat, that helped us relax and enjoy our trip. The entire staff was friendly and efficient. The room was light and airy as well as clean and comfortable. The "only" thing that wold have made the hotel a "little" better for us would be to have had later hours in the restaurant. It's nice to snack at night while you sit outside. I thank all of the Marriott Waterfront staff on a job superbly performed and for creating a wonderful impression of Charleston hospitality. We look forward to our next return with happy anticipation.

Very convenient for our wedding weekend with friends

The view of the marina from the balcony was amazing and I'd have to say my biggest complaint were the pillows---too firm!

Loved the M&M's and pretzels at the counter, a nice treat; but the room was tiny and the bathroom was really outdated. Barely enough room for both of us with our stuff. That said, very nicely appointed, very clean, awesome bed. Would probably pick a Marriott closer to town next time.

Overall the hotel was great. My only complaint was that for four people is was a little small. The staff was more than amazing! The view was great as well.

A little older hotel. The hotel and rooms are clean. Grounds are well kept. The staff is nice and friendly. Coffee bar seems to always be open. The room was comfortable with a nice view of the harbor. Free parking is definetly a PLUS. About one mile to downtown. Easiest way to get around is with a car. I would stay here again.

The outdoor hotel pool, though shallow, was nice. The hot tub was hot but didn't produce any bubbles. The rooms were the best feature of the hotel -- roomy, clean, comfortable. The location is the only downside. Other than some interesting running across the nearby bridges, there's nothing exciting that can be reached on foot from the hotel.

35 Lockwood Drive Charleston SC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Downtown Charleston within a short walk of Charleston City Marina, Courtyard Charleston Waterfront by Marriott is within a mile (2 km) of Cannon Park. This 179-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Charleston, it's also close to College of Charleston and USS Yorktown.


Dining

For your convenience, a buffet breakfast is available for a fee. Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


Rooms

All 179 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free bottled water, and safes are also available.


Property features

At Courtyard Charleston Waterfront by Marriott, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking and an area shuttle for a fee. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.

Room options

Room, 1 King Bed with Sofa bed, View

King 1 | Sleeps 3

Room, 2 Queen Beds, View

Queen 2 | Sleeps 4

Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Room, Multiple Beds, River View

Queen 2 | Sleeps 5

Guest reviews for Courtyard Charleston Waterfront by Marriott

Everyone (5) Couples (14) Business (7) Family (13) Friends (3) Other (4)
2

worst beds ever.

Everyone

The beds are so soft and squishy. My back is killing me today. The sheets are pilling and feel like there is sand in the bed. That was the first thing I noticed. The AC droned on and off all night like in an old motel from the 60’s. Please, get some decent mattresses and some decent sheets. I’ve never had sheet this awful anywhere. The sink area was tiny for two people as well. And I paid over $200 a night for this! Sorry, I won’t stay at a courtyard Marriot again.

By , from charleston on Feb 10, 2018

Review comment responded on Feb 12, 2018

Dear Guest, thank you for your review. We sincerely apologize for the problems you encountered with the comfort of the bed. I have shared your comments with my engineering department and we are looking into the issue so that we can correct it. Please consider giving us one more chance so we can make a favorable impression of our hotel. Mark Thomas, General Manager

4

good hotel

Everyone

Greeted nicely ! Little problem with our room key did not work at first needed to go to front desk to make it work

By , from connecticut on Feb 10, 2018

Review comment responded on Feb 10, 2018

Dear Marf, thank you for your stay at Courtyard Charleston Waterfront. It’s a pleasure knowing you liked our service and enjoyed being with us. We value your observation in regard to the keys and have taken a note of it. We look forward to welcoming you back soon! Mark Thomas, General Manager

4

nice hotel with good views

Everyone

Overall I enjoyed my stay here. The staff is very friendly and make you feel welcome at the hotel. The location is a bit further from the Historic District but it isn't too far and is still easily accessible.

By , from Atlanta, GA on Jun 28, 2017

Review comment responded on Jun 30, 2017

Dear Noelle, thank you for staying at the Courtyard Charleston Waterfront. We are delighted you liked the beautiful view of the marina and our attentive service. We appreciate your review and look forward to hosting you again soon. Mark Thomas, General Manager

5
Everyone

Stayed there for a bachelor party. Pool area was nice and comfortable. The cafe had good food. The staff was very friendly and accommodating.

By on Jun 5, 2017

Review comment responded on Jun 7, 2017

Dear Guest, thank you for choosing to stay at the Courtyard Charleston Waterfront. We are thrilled to read you loved the service provided by our staff and the food we serve as well. It was a pleasure to have you as our guest, and we can not wait to see you again on your next visit to Charleston. Mark Thomas, General Manager

3

no character or style

Everyone

I think it's a nice place it just had the feel to me of an upgraded motor lodge. It was cold so the nice outdoor area was unusable. The inside is new but plain and they charge you a fee to get into downtown on the half hour minivan. I felt more like I was staying at an airport hotel. I don't want to mislead anyone it's very very nice. Just no charm other than the yacht harbor.

By , from brooklyn on Mar 7, 2016

Review comment responded on Mar 10, 2016

Thank you for sharing your recent review. Please accept my sincere apology that we let you down during your recent stay at our hotel. We pride ourselves on service excellence so it is disappointing that we fell short of delivering the service that you have come to expect from our brand. I have taken specific notes from your feedback and will discuss these issues with my management team to learn from and make the appropriate changes. We hope to welcome you back soon. Mark Thomas, General Manager

5

all in all a great trip

Families

We visited 4th of July weekend so it was a full house and had 2 wedding parties there as well. Staff was great they allowed us to request a balcony room and came through. We had issues with the toilet and told the front desk the first 2 days of our stay. The piece in the back of toilet was getting stuck and wouldn't fill with water. The maintenance came each time, and thought they fixed it however the issue was intermittent and conveniently working when they came up. They gave us free breakfast and shuttle for our inconvenience and on the last night when it was no longer a full house upgraded us to a suite room. All in all, yes we had an on going issue but the hotel staff was super nice and helpful. It's a beautiful clean hotel overlooking a marina. Very relaxing and not loud in room even with it being a full house. The shuttle brings you to 1 location but is very convenient to anywhere you would walk. The drivers were awesome and helpful recommending places. Breakfast was good and had a lot of choices. I would definitely recommend this hotel.

By on Jul 8, 2015

5

awesome sunset

Couples

Second visit here in the last several months . Killer view from the upper deck over the pool. Room was spotless .Free garage parking more than pays for the $7 cab fare to King Street.

By on Jan 26, 2015

5

trip to see em

BusinessTravelers

I enjoyed my stay here. The room was nice and large-the staff very friendly and helpful. If the price is right, I will stay here again on my next visit to Charleston.

By on Jan 24, 2015

4

a room with a view

Families

I was happy and pleased with the room and staff...I was very impressed with the view from the pool and lounge area.... every evening was a beautiful view of the sunset.

By on Oct 3, 2014

4

nice visit

Families

Check in clerk confused deal, had to get Manager involved to clarify deal

By on Sep 22, 2014