Very Clean, Great Staff,Nice room layout.Good parking.
The toilet in our room didn't properly flush the entire time we were there despite repeated plunging and work on it.
The hotel is tired and needs updating. Other than that the personal were great.
They were cleaning carpets with heavy chemical no fans in place and very noisy. Would not give me a different room or refund my money. It is described as riverview district hotel our view was the garbage can. Very unhappy with stay
The hotel was beyond my expectations! From the staff to the room everything was great! You could eat off the floor as the hotel and rooms were gleaming! Would stay there again next time to Charleston!
This hotel is relatively new and very well maintained. It's across the river from downtown Charleston, but it's easy to get to the downtown area. In fact, the hotel has shuttle service at night for the guests to get there and back. If you're visiting Charleston, I would recommend this hotel.
While this is a happening place with large numbers of activities none of them were quite right for us.
The room was verry clean it had and awsome view .. I loved the pool . Breakfast was delicious. Verry friendly staff
Everyone was friendly and helpful. Breakfast bar was exceptional.
I would like to say that this hotel was definitely perfect for our stay. It was in a great location close to downtown Charleston. There was also a shuttle free of charge that dropped us off so we could start our evening. The shuttle driver was very professional and accommodating. As well, the hotel social hour which included complimentary unlimited red, white, and rose wine, beer and tasty snacks was defintely a great addition to the stay. The bedrroom apartment style room was very comfortable as well as the plush soft bed. I will defitely stay here again when I visit Charleston if I have the chance. Thank you all for a great job. Kelley
Large room with kitchen. Very clean, could use a little updating but nothing major. Great free breakfast every morning, so that was a plus! Very close to the center of Charleston.
Overall good experience. Staff was very helpful, offered a quieter room after first placing us right next to the elevator. Room was very clean, comfortable. Breakfast buffet was outstanding. Location was close to the Battery, old slave market. Riverview is a misnomer in their title, however, since they admitted they are not close enough to the river to have a view of the water. Good value compared to other hotels in this area.
Rooms were very clean and nice. Very short drive into downtown.
Would definetely stay here again. Hotel is not in an ideal location but the shuttel service to town is excellent. Hotel staff was very attentive and the room was clean and comfortable.
This was our first visit to Charleston and we loved it. The hotel's downtown billing was not quite accurate, but with the evening shuttle, we didn't mind being a outside the downtown area. The suite was cramped with our golden retriever and lots of luggage but clean and comfortable. Staffers were charming and helpful and even nice to the dog. The refund of the doggie deposit was a nice surprise. Breakfast was good. We didn't partake of free dinner with all the fabulous restaurant choices in town, but noted enticing menus (especially appreciated the local veggie menu). We're big walkers and would have liked safe places to walk the dog besides the parking lot.
Was well worth the money,staff was very freindly an helpful.Location was nice,jus a short drive over bridge to downtown.Was great for a family get away.
Located in West Ashley, Residence Inn by Marriott Charleston Downtown/Riverview is within a 5-minute drive of popular attractions such as Medical University of South Carolina and College of Charleston. This 119-room, 3-star hotel welcomes guests with conveniences like a marina, an outdoor pool, and free in-room WiFi.
Free full breakfast is included with your stay. Entertain your taste buds with bite to eat at the onsite restaurant, or chat with other guests at the free manager's reception.
The 119 accommodations feature kitchens and space to spread out with sitting areas. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and safes are other standard amenities.
Residence Inn by Marriott Charleston Downtown/Riverview features a marina, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a spa tub, free WiFi in public areas, and a meeting room.
Very Clean, Great Staff,Nice room layout.Good parking.
Dear Guest, thank you for your perfect rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Residence Inn Charleston Downtown-Riverview. Scott Berlin, General Manager
Dear Guest, thank you for your fantastic rating. We are pleased you stayed at Residence Inn Charleston Downtown-Riverview and even more glad you were delighted. We look forward to having you again soon. Scott Donovan, General Manager
The toilet in our room didn't properly flush the entire time we were there despite repeated plunging and work on it.
Dear Guest, thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had maintenance issues in your room, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you this way. Scott Donovan General Manager
Dear Guest, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Residence Inn Charleston Downtown/Riverview. Scott Donovan, General Manager
The hotel is tired and needs updating. Other than that the personal were great.
Dear Guest, thank you for sharing your experience at the Residence Inn Charleston Downtown/Riverview! It’s a pleasure knowing you loved our service and had a great time being with us. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope to welcome you back soon. Rick Buggle, Dual Property General Manager
They were cleaning carpets with heavy chemical no fans in place and very noisy. Would not give me a different room or refund my money. It is described as riverview district hotel our view was the garbage can. Very unhappy with stay
We appreciate your feedback and thank you for your concerns. We apologize for failing to deliver the service you have come to expect from our brand and assure you steps are being taken to prevent a similar mistake in future. Thank you for bringing these issues to our attention, and we hope you will return to experience the type of hospitality we are normally known for providing. Rick Buggle Dual Property General Manager
The hotel was beyond my expectations! From the staff to the room everything was great! You could eat off the floor as the hotel and rooms were gleaming! Would stay there again next time to Charleston!
This hotel is relatively new and very well maintained. It's across the river from downtown Charleston, but it's easy to get to the downtown area. In fact, the hotel has shuttle service at night for the guests to get there and back. If you're visiting Charleston, I would recommend this hotel.
Dear MarkMc, thank you for your excellent review of Residence Inn Charleston Downtown/Riverview. It is delightful to know you were impressed with our immaculate property and convivial associates, as well as with your thoughtfully-appointed room. We loved having you as our guest, and we look forward to hosting you again for another stellar experience. Darryl Kosiorek, General Manager