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Explore the area

  • Place, Citadel Mall
    ‪3 min drive‬
  • Place, West Ashley Shoppes Shopping Center
    ‪3 min drive‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Free daily self-serve breakfast

Hampton Inn & Suites Charleston/West Ashley

West Ashley
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,001 reviews
$120 nightly
The price is $137
Apr 5 - Apr 6
Total with taxes and fees
Hampton Inn & Suites Charleston/West Ashley

About the neighborhood

Charleston

Located in West Ashley, Best Western Charleston Inn is within a few miles (5 km) of sights such as Citadel Mall and West Ashley Greenway. This 87-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Citadel Mall - 3 min drive - 1.9 miles
  • West Ashley Shoppes Shopping Center - 3 min drive - 1.9 miles
  • Ashley Oaks Plaza Shopping Center - 3 min drive - 1.3 miles
  • Westwood Plaza Shopping Center - 4 min drive - 1.7 miles
  • College of Charleston - 8 min drive - 4.8 miles

Getting around

  • Charleston Station - 16 min drive
  • Charleston Intl. Airport (CHS) - 16 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Jersey Mike's - ‬19 min walk
  • ‪Home Team BBQ - ‬4 min drive
  • ‪Chick-fil-A on Savannah Highway - ‬6 min walk
  • ‪Starbucks - ‬20 min walk

About this property

Best Western Charleston Inn

Best Western Charleston Inn features an outdoor pool, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a cruise ship terminal shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a computer station, a terrace, and laundry facilities.
LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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6.4 out of 10, 2,608 reviews
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Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per night
  • Dogs and cats only
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Frequently asked questions

What's there to do around Best Western Charleston Inn?

This hotel is situated in West Ashley, close to Charleston City Market, South Carolina Aquarium, and Port of Charleston. You'll also find Charleston Music Hall and Marion Square within a short drive.

How much does it cost to stay at Best Western Charleston Inn?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Charleston Inn on Mar 22, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Charleston Inn?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 50 per stay. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Charleston Inn have a casino at the property?

No, Best Western Charleston Inn doesn't have a casino.

Will I find an indoor pool at Best Western Charleston Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Best Western Charleston Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a free daily breakfast.

Does Best Western Charleston Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Charleston Inn feature a restaurant that includes a breakfast menu?

Best Western Charleston Inn offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Charleston Inn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Charleston Inn for a fee of USD 30 per accommodation, per night.

Does Best Western Charleston Inn have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Best Western Charleston Inn?

The closest major airport to Best Western Charleston Inn is Charleston Intl. Airport (CHS), which is 9.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Best Western Charleston Inn?

No, there aren't any guestrooms at Best Western Charleston Inn that offer a balcony.

Best Western Charleston Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richie

Stayed 3 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed to change rooms because of limited mobility and no elevator. The lady at the desk was very helpful. The room had a slight odor like it had been a smoking room n the past, but was not unbearable. Overall very satisfied and will consider staying there again.
Stayed 1 night in Dec 2025

6/10 Okay

Kaitlyn

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was great but the hotel was nothing like it was advertised.
Stayed 3 nights in Nov 2025

10/10 Excellent

sean

Stayed 1 night in Dec 2025

10/10 Excellent

Jill S, Hillsboro

Stayed 2 nights in Dec 2025

6/10 Okay

felicia

Liked: Staff & service
very basic, room dark and dingy
Stayed 1 night in Dec 2025

10/10 Excellent

Wilden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Check in clerk was great.
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness
Staff was courteous and Hotel clean. Room was a little dated and gap under the door that light and insects could come through. Woke up to a couple load noises in the night. All in all it was a good value for my stay without any hassle. Breakfast was good too!
Stayed 1 night in Dec 2025

2/10 Terrible

Latif

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older building but I found it perfectly decent and comfortable during my two-day stay. It's an easy 10-15 drive to downtown Charleston and there are several places to eat and drink within walking distance of the hotel.
Stayed 2 nights in Nov 2025

4/10 Poor

Meg

Disliked: Staff & service
Stayed 2 nights in Nov 2025

4/10 Poor

Larry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Cecilia

Traveled with partner
Liked: Staff & service, amenities
The room we were given had dirty grout around the bathtub my husband somewhat cleaned. The refrigerator was missing the knob that monitors how cold it is. The furniture that held the refrigerator was water damaged to the point that the refrigerator and microwave leaned to one side. Two of the drawers could not be opened.
Stayed 3 nights in Nov 2025

6/10 Okay

Jackie

Stayed 3 nights in Nov 2025

4/10 Poor

Poline

Traveled with group
Disliked: Cleanliness, staff & service, amenities
We chose this hotel because it appeared very clean and well-maintained, and throughout our stay we were genuinely happy with the staff and the overall experience. Unfortunately, on the last day we found a dried cockroach on a towel. We called the front desk to have someone come take a look, but the response was unexpectedly rude. We were told it was “just a cockroach” and questioned about why anyone needed to check it. At checkout we spoke with the manager, Nikki, who was polite and apologized, but then asked what we wanted her to do about it. We made it clear we were not asking for a refund or discount – we were leaving and simply wanted management to be aware so it wouldn’t happen to another guest. Instead, we were told that since we booked through a third party, we already received a discount, which felt dismissive and unrelated to our concern. She said she would speak with her manager and call us back within an hour, but we never received a follow-up. We later contacted Expedia, who acknowledged that this is a serious issue and offered $25 in Expedia credit, which we can only use on a future booking. Ultimately, this ended up being one of the worst customer service experiences we’ve had from both Best Western and Expedia. The two stars are for the kind and hardworking staff members we interacted with throughout most of our stay, but the way this situation was handled was extremely disappointing.
Stayed 2 nights in Nov 2025

2/10 Terrible

Emilie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The staff is to say the least not helpful. Rooms did not feel clean.
Stayed 2 nights in Nov 2025

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, quiet Front desk staff very friendly Did not get chance to try free breakfast but was offered.
Stayed 1 night in Nov 2025

6/10 Okay

Russell

Traveled with partner
Disliked: Property conditions & facilities
Long check in process. Facilities and area outside of room looked sketchy, but the room itself was actually very nice. Small bathroom. Comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Johnathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Kudos to admin whin M bc a veryAa experience?
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Stayed 3 nights in Nov 2025

6/10 Okay

Kanchan

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property area was not good. Got the room very cornered. Dark street, not feel safe.
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Clean rooms and staff
Stayed 1 night in Nov 2025

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