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Best Western Charleston Inn

2.5 out of 5.0

Recent guest reviews

Checked in after 11:00. Nice front desk staff. Nice breakfast.

The Best Western had nice rooms - quite spacious and good bed. the breakfast was very nice - lots of choice. the room was back a way from the very busy street it was on. It was hard getting in and out of the parking lot. That is the main draw back of this hotel.

Great facility and excellent variety in continental breakfast!

Cats roaming the grounds; what appeared to be roaches were in the room; the refigertator did not function properly and the lighting needs to be improved around the back area of the hotel.

The location is a quick jaunt down Savannah Highway to see my grandson.

It was great we stayed for a few days and be so close to shopping and dining

Front desk staff was great! Breakfast was good anaiz8ng

Nice clean hotel, great breakfast, friendly staff, close to everything.

Great location; Staff was awesome. Room clean, bed comfortable. Only drawback was we asked for late checkout and when we returned from the Bridge race at 11:03 key no longer worked. Fixed immediately. We would stay here again. Good experience.

Room was damp and smelly Carpet was so dirty, I didn't want to take my shoes off. Husband walked around in white socks, socks were filthy when we left. Not at all happy with this room. Definitely needs updated and needs refreshed. Felt damp, even the sheets when I got into bed felt damp.

it was a clean hotel with an excellent staff. There was not gym to workout in though.

My husband and I stayed here on our way back to Florida after a week long road trip. The hotel room was very clean and well maintained. We had a beautiful view of the pool area. The landscaped courtyard around the swimming area was very nicely done. The staff was extremely friendly and pleasant. We enjoyed the abundant continental breakfast very much. Would definitely stay here again.

Room: It was a little dent when we first arrived(went away when we left the AC open for couple hours), and the building seems a bit old. In the morning I smelled some trash odor. Nothing seems to bother me tremendously, but I guess i was wishing a little bit cleaner/brighter environment in general. It may be because we were located the very back so we don't get much sunlight and fresh air. Location: pretty convenient to Folly Beach and downtown, both within 20 minutes when no traffic. The staff told us traffic could be bad over the weekdays during rush hour. There are plenty of restaurants in the area which is very easy to get food. Breakfast: simple breakfast food, mostly serve yourself kinda thing. the dining area was pretty clean in general Service: very friendly an attentive :) Everyone greet you and smile which makes the overall experience enjoyable. I wouldn't mind staying here again next time. I guess we booked the hotel very last minute, so the fee was a bit high. Overall it was a pleasant stay.

OK but a bit down at the heels. Nothing great except perhaps the pool.

Good choice, convenient to beach and the historic area. Good value for the area.

I would not stay at this hotel again. The room was fine and the bathroom was old and outdated. We stayed there 6 nights and our room wasn't cleaned two of the days. We left the hotel at 9am. There is no excuse for it not being done. Our phone wasn't working so I had to walk down to the front desk to get some towels. I told the lady at the desk the phone wasn't working and never sent someone up to fix it. And just an FYI, the doors to the rooms are on the outside of the building. The supposed big pool wasn't all that big. I wouldn't recommend this room to anyone. Spend a little more money and stay somewhere nicer.

Our experience was awesome! The staff was super nice! The rooms were clean and the bed were very comfy!! Our kids enjoyed the pool, and the toys that were provided for them to play with in the pool! The only bad part was there was no elevator. But, we didn't mind it to much! Overall, it was a wonderful place to stay and get away for a few days! We had a blast!!

As a first time traveler to the USA, I have got the first impression about this country influenced also by my stay at Best Western Hotel, which still has room for improvement on customer servicies. The bathroom was the most unpleasant part of the entire room.Also, the fact that the door of the room is directly into the street, with no "protective" coridor, gave me a sense of insecurity.

Easy to find, well situated on Nat'l hwy 17. Rooms large and comfy, nice pool/patio area for warmer times. Decent restaurants nearby, not gourmet, but the buffet barbecue place has good quality and quite reasonable for what you get. Very popular with old folks and 300 pounders.

The Sweetgrass Inn is near to fun consignment and thrift stores and only about 12 miles from Folly Beach. The staff was courteous and helpful and the room was fine. It's not for those who want a pampered stay, but clean and friendly with a free breakfast (waffles, cereal, sweet rolls, apples, bananas and yogurts)

1540 Savannah Hwy Charleston SC

Located in West Ashley, Best Western Charleston Inn is 1.6 mi (2.6 km) from Citadel Mall and within a 10-minute drive of Charleston City Marina. This hotel has 87 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Near the airport, the hotel is also close to St. Johns Yacht Harbor and The Citadel.


Free buffet breakfast is included with your stay and awaits you each morning.

Dining


The 87 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LED TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.

Rooms


Guests of Best Western Charleston Inn enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking and a cruise ship terminal shuttle. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, free newspapers, and a terrace.

Property features

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

King 1 | Sleeps 2

Guest reviews for Best Western Charleston Inn

Everyone (9) Business (11) Couples (46) Family (21) Other (14) Friends (8)
4

close to airport

Everyone

Checked in after 11:00. Nice front desk staff. Nice breakfast.

By , from stockton ca on Mar 30, 2017

Review comment responded on Apr 1, 2017

Thank you for taking the time to post a review. We really appreciate it. I was happy to read that you enjoyed our staff and breakfast. I hope we see you again.

4

nice hotel

Everyone

The Best Western had nice rooms - quite spacious and good bed. the breakfast was very nice - lots of choice. the room was back a way from the very busy street it was on. It was hard getting in and out of the parking lot. That is the main draw back of this hotel.

By on Mar 26, 2017

Review comment responded on Mar 28, 2017

Thank you for taking the time to post your review. We really appreciate the feedback. I was very happy to read that you enjoyed your visit with us and found our rooms to be clean and spacious. Again, thanks so much. We hope to see you again.

5
Everyone

Great facility and excellent variety in continental breakfast!

By on Jan 27, 2017

Review comment responded on Jan 30, 2017

Thank you for taking the time to post a review. We really appreciate the feedback. I was delighted to read that you enjoyed your visit as well as our breakfast. We hope to see you again.

2

close to my destination

Everyone

Cats roaming the grounds; what appeared to be roaches were in the room; the refigertator did not function properly and the lighting needs to be improved around the back area of the hotel.

By on Jan 5, 2017

Review comment responded on Jan 8, 2017

Thank you for taking the time to post your comments. We really appreciate the feedback. I am sorry you were not completely satisfied with your room. We strive to offer each guest clean, comfortable accommodations with great service. Obviously, in your case, we fell short of our goal. We are aware of the cats which roam the property and we work with the local animal control in an attempt to control their numbers. Again, thank you for your comments. I hope you'll give us another chance.

5

close to my daughter and her family.

Everyone

The location is a quick jaunt down Savannah Highway to see my grandson.

By on Dec 12, 2016

Review comment responded on Dec 16, 2016

Thank you for taking the time to post a review. We really appreciate the feedback. I hope your visit with your grandson went great! We hope to see you again.

4

close to shopping

Everyone

It was great we stayed for a few days and be so close to shopping and dining

By , from sc on Nov 19, 2016

5

nice and clean hotel. very accomadaiting the fron

Everyone

Front desk staff was great! Breakfast was good anaiz8ng

By , from michigan on Aug 8, 2016

5

nice hotel, close to everything.

Everyone

Nice clean hotel, great breakfast, friendly staff, close to everything.

By on Apr 4, 2016

4
Everyone

Great location; Staff was awesome. Room clean, bed comfortable. Only drawback was we asked for late checkout and when we returned from the Bridge race at 11:03 key no longer worked. Fixed immediately. We would stay here again. Good experience.

By on Apr 3, 2016

1

not pleased

Families

Room was damp and smelly Carpet was so dirty, I didn't want to take my shoes off. Husband walked around in white socks, socks were filthy when we left. Not at all happy with this room. Definitely needs updated and needs refreshed. Felt damp, even the sheets when I got into bed felt damp.

By on Aug 25, 2015