This seemed like a very new property - everything was sparkling and modern, but not over the top. Very nice lobby with a large bar. Didn't get to try the restaurant but heard good things about it. Did try the rooftop bar and it was great. Even though it was a winter evening, the overhead heaters kept it warm enough. Great views with a bar/snack and restaurant menu available. My room was very nice, clean, also modern/new and very nicely appointed. A very good value for the price.
It’s fine…like a holiday inn is fine. The rooms are small and basic. No safe in the room. The toilet paper is gas station TP. (You can see through it.) We had a reservation for 5 nights. We stayed 4. Housekeeping never came by even when we called and asked. I was told “they’re done for the day”. I had to leave a day early. I let them know a day in advance. I reserved through Orbitz. Orbitz spoke to the manager and they wouldn’t change my checkout date. So I got charged for a day/night I didn’t spend there. “Crowne Plaza”…call me crazy but it sounded like a nice place. And the cost of a room reinforced that assumption. However, it is very very basic and disappointing. I will be spending my money and staying elsewhere. Perhaps an air b n b.
I loved the front desk people - first rate customer service !!!
Great, clean property. I would recommend.
Great location.
Nice place to stay. Difficult to get a taxi or an Uber in Augusta. So, if you want to go somewhere you have to wait long time. If you want room service you have to request it. We did not know and the first day we were surprised to see the room without service when we came back to the hotel. I called asking if I could have someone come and clean the room and the hanged up on me. Called back and Chris told me he was too busy with other customers.
Check in staff was extremely unpleasant. Housekeeping was terrible or non existent. Parking was inconvenient.
Lovely hotel, great room, view of the ballpark.
Crowne Plaza North Augusta, an IHG Hotel places you within a short walk of Brick Pond Park and within a mile (2 km) of Augusta Riverwalk. This 180-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and free long-distance calls are also available. Housekeeping is available on request.
At Crowne Plaza North Augusta, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 12 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this golf hotel include meeting rooms, conference space, and a 24-hour business center.
This seemed like a very new property - everything was sparkling and modern, but not over the top. Very nice lobby with a large bar. Didn't get to try the restaurant but heard good things about it. Did try the rooftop bar and it was great. Even though it was a winter evening, the overhead heaters kept it warm enough. Great views with a bar/snack and restaurant menu available. My room was very nice, clean, also modern/new and very nicely appointed. A very good value for the price.
It’s fine…like a holiday inn is fine. The rooms are small and basic. No safe in the room. The toilet paper is gas station TP. (You can see through it.) We had a reservation for 5 nights. We stayed 4. Housekeeping never came by even when we called and asked. I was told “they’re done for the day”. I had to leave a day early. I let them know a day in advance. I reserved through Orbitz. Orbitz spoke to the manager and they wouldn’t change my checkout date. So I got charged for a day/night I didn’t spend there. “Crowne Plaza”…call me crazy but it sounded like a nice place. And the cost of a room reinforced that assumption. However, it is very very basic and disappointing. I will be spending my money and staying elsewhere. Perhaps an air b n b.
John,Thank you for your candid comments regarding your stay. Quite frankly, I am incredibly disappointed with the number of issues you experienced. Your stay was certainly not reflective of the standard of service and guest experience we strive to provide. With that being said, we have realigned our management team toward better serving our guest needs. We appreciate your comments and your patronage and hope to have another opportunity to welcome you back in the future.Kind Regards,Antonella M
Timothey,Thank you so much for your rating! We can't wait to welcome you back in the future.Kind regards,Antonella M
I loved the front desk people - first rate customer service !!!
Thank you and we appreciate you for allowing us to serve you. I will share this with them so they will know that they are doing a great job. Thank you so much
Great, clean property. I would recommend.
Thank you for your recommendation! We look forward to welcoming you again in the future! Kind Regards,Antonella M
Great location.
Michael, Thank you for your review. It was our pleasure to host you and we certainly hope to welcome you again in the future! Kind Regards, Antonella M
Nice place to stay. Difficult to get a taxi or an Uber in Augusta. So, if you want to go somewhere you have to wait long time. If you want room service you have to request it. We did not know and the first day we were surprised to see the room without service when we came back to the hotel. I called asking if I could have someone come and clean the room and the hanged up on me. Called back and Chris told me he was too busy with other customers.
Dear Peter,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great stay with us. Our team works hard to provide the best possible experience for our guests, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable.