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Recent guest reviews

This seemed like a very new property - everything was sparkling and modern, but not over the top. Very nice lobby with a large bar. Didn't get to try the restaurant but heard good things about it. Did try the rooftop bar and it was great. Even though it was a winter evening, the overhead heaters kept it warm enough. Great views with a bar/snack and restaurant menu available. My room was very nice, clean, also modern/new and very nicely appointed. A very good value for the price.

It’s fine…like a holiday inn is fine. The rooms are small and basic. No safe in the room. The toilet paper is gas station TP. (You can see through it.) We had a reservation for 5 nights. We stayed 4. Housekeeping never came by even when we called and asked. I was told “they’re done for the day”. I had to leave a day early. I let them know a day in advance. I reserved through Orbitz. Orbitz spoke to the manager and they wouldn’t change my checkout date. So I got charged for a day/night I didn’t spend there. “Crowne Plaza”…call me crazy but it sounded like a nice place. And the cost of a room reinforced that assumption. However, it is very very basic and disappointing. I will be spending my money and staying elsewhere. Perhaps an air b n b.

I loved the front desk people - first rate customer service !!!

Great, clean property. I would recommend.

Great location.

Nice place to stay. Difficult to get a taxi or an Uber in Augusta. So, if you want to go somewhere you have to wait long time. If you want room service you have to request it. We did not know and the first day we were surprised to see the room without service when we came back to the hotel. I called asking if I could have someone come and clean the room and the hanged up on me. Called back and Chris told me he was too busy with other customers.

Check in staff was extremely unpleasant. Housekeeping was terrible or non existent. Parking was inconvenient.

Lovely hotel, great room, view of the ballpark.

Center St North Augusta SC

Hotel highlights

  • Close to Augusta Riverwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Crowne Plaza North Augusta, an IHG Hotel places you within a short walk of Brick Pond Park and within a mile (2 km) of Augusta Riverwalk. This 180-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.


Rooms

Guests can enjoy flat-screen TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and free long-distance calls are also available. Housekeeping is available on request.


Property features

At Crowne Plaza North Augusta, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 12 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this golf hotel include meeting rooms, conference space, and a 24-hour business center.

Room options

Junior Suite, 1 King Bed, River View

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 4

Guest reviews for Crowne Plaza North Augusta, an IHG Hotel

Everyone (14) Couples (4) Family (4)
5
Family

This seemed like a very new property - everything was sparkling and modern, but not over the top. Very nice lobby with a large bar. Didn't get to try the restaurant but heard good things about it. Did try the rooftop bar and it was great. Even though it was a winter evening, the overhead heaters kept it warm enough. Great views with a bar/snack and restaurant menu available. My room was very nice, clean, also modern/new and very nicely appointed. A very good value for the price.

By on Jan 24, 2024

Review comment responded on Jan 25, 2024

Dear Peter,Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great stay with us. Our team works hard to provide the best possible experience for our guests, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable.

3
Partner Couples

It’s fine…like a holiday inn is fine. The rooms are small and basic. No safe in the room. The toilet paper is gas station TP. (You can see through it.) We had a reservation for 5 nights. We stayed 4. Housekeeping never came by even when we called and asked. I was told “they’re done for the day”. I had to leave a day early. I let them know a day in advance. I reserved through Orbitz. Orbitz spoke to the manager and they wouldn’t change my checkout date. So I got charged for a day/night I didn’t spend there. “Crowne Plaza”…call me crazy but it sounded like a nice place. And the cost of a room reinforced that assumption. However, it is very very basic and disappointing. I will be spending my money and staying elsewhere. Perhaps an air b n b.

By on Feb 24, 2023

Review comment responded on Mar 9, 2023

John,Thank you for your candid comments regarding your stay. Quite frankly, I am incredibly disappointed with the number of issues you experienced. Your stay was certainly not reflective of the standard of service and guest experience we strive to provide. With that being said, we have realigned our management team toward better serving our guest needs. We appreciate your comments and your patronage and hope to have another opportunity to welcome you back in the future.Kind Regards,Antonella M

5
Everyone

By on Feb 20, 2023

Review comment responded on Mar 17, 2023

Timothey,Thank you so much for your rating! We can't wait to welcome you back in the future.Kind regards,Antonella M

5
Partner Couples

I loved the front desk people - first rate customer service !!!

By on Nov 14, 2022

Review comment responded on Nov 14, 2022

Thank you and we appreciate you for allowing us to serve you. I will share this with them so they will know that they are doing a great job. Thank you so much

5
Everyone

Great, clean property. I would recommend.

By on Nov 6, 2022

Review comment responded on Nov 7, 2022

Thank you for your recommendation! We look forward to welcoming you again in the future! Kind Regards,Antonella M

4
Partner Couples

Great location.

By on Jun 4, 2022

Review comment responded on Jul 28, 2022

Michael, Thank you for your review. It was our pleasure to host you and we certainly hope to welcome you again in the future! Kind Regards, Antonella M

2
Everyone

By on Dec 27, 2021

3
Everyone

By on Nov 12, 2021

5
Everyone

By on Oct 13, 2021

4
Partner Couples

Nice place to stay. Difficult to get a taxi or an Uber in Augusta. So, if you want to go somewhere you have to wait long time. If you want room service you have to request it. We did not know and the first day we were surprised to see the room without service when we came back to the hotel. I called asking if I could have someone come and clean the room and the hanged up on me. Called back and Chris told me he was too busy with other customers.

By on Oct 2, 2021

Crowne Plaza North Augusta, an IHG Hotel

1060 Center St, North Augusta, SC 29841
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