6/10 Okay
Janet O.
Jun 22, 2025
Disliked: Cleanliness
Could Have Been Better
This place is not good for those with mobility issues. Tons of steps to manage. We arrived Sunday evening and were met with roaches. We immediately called the contact number provided and were told they would take the message but the office didn’t open until Monday morning. We repacked our things and went and stayed in a hotel. The next morning after speaking with Greg the manager, he met us at the property along with the pest service. They sprayed but as we were leaving this morning (following Saturday) we saw more and killed them.We also had to have housekeeping come back out because there was pet hair on the furniture, although no pets are allowed and the upstairs bathroom drain was full of hair. Yuck!! The kitchen counter had leftover coffee stains from previous visits and wasn’t removed even after I sent pictures.We couldn’t control the temperature inside. I slept in the downstairs bedroom in my jacket, nightgown, leggings and socks, all the while covered by sheets, blankets, and towels. The whole place needs a good going over for maintenance and cleaning. The sliding door doesn’t lock although they brought us a dowel to use, the second bedroom upstairs door doesn’t lock, kitchen counter still dirty, etc.The amenities lists a water view but our view was of the junk in the next yard over and a parking lot. Greg was helpful and did his best but managing several locations is more than one person can do.
Janet O.
Stayed 6 nights in Jun 2025