The Staff was amazing! From check-in to valet. The lady at the Front Desk was very nice and accommodating. Attendants in the hallway would speak asking how your day was going, did you sleep well, etc. TJ who ran the buffet upstairs was extremely nice and the complimentary breakfast they provided was TOP notch. The Staff at Shula's was also extremely nice and food was great, too!
I have to say and agree with the other reviewers...this hotel needs an update. The rooms are so so dark, tile in bathrooms appears very dirty, and the set up of the bathroom is so weird! The glass doors allow for no privacy and make you feel like the bathroom is in the middle of the room. Very weird. Lighting is very poor. No safe in the room and our cabinet door wouldn't open. The one thing I love is the STAFF!! All of them! Each and every one is fantastic and goes out of their way to accommodate. It's certainly not their fault the hotel is in this condition. Hoping if enough people comment maybe Marriott will notice and give them a face lift.
Hotel Duval is probably the nicest hotel in the city and is always my first choice. The property is very well kept, rooms are nice and large and the restaurant is good.
+Decent rooms +Good hotel restaurant +Parking valet was on the ball -Impossible to get timely breakfast service; my coffee got cold, my food never showed up, I saw several patrons come in and give up and leave without ever even getting served coffee, and I eventually gave up too and drove to IHOP instead -Rooftop patio was much the same story; I ordered food and eventually gave up all hope of ever getting it -Could not get into the fitness room without help even after getting my keys replaced
Excellent staff from arrival to departure! Cafe staff very friendly...most Impressive were the Housekeeping Housman. Whether they were in the hallway or in the elevator they met you with a Friendly smile and a greeting. You could tell they were proud to work there. Also Chelsey at the front is amazing, she welcomed us on arrival as if she knew us. Seddrick what a presence ...very personable and take charge demeanor. Thank you
Had a wonderful visit for a birthday weekend getaway. Love the level 8, steakhouse and coffee bar are great! Valet is very efficient and careful with your vehicle!
64 degrees in room no control over temp. No light/power in bath. Maids knocked loudly on every door up and down hall at 8am!
Very nice hotel and great location. Comparing prices, a little higher than others
Very beautiful hotel. Staff is extremely friendly. Room was a bit strange but interesting. Loud a/c unit. Starbucks right in the lobby is very nice.
The hotel was kind and courteous the room was in good conditional, Clean Enjoyable stay.
The rooms were so nice and clean. The style of the room was modern. I loved the rain shower. The beds were super comfy and the staff was awesome in helping with my accommodations. They have a restaurant and a bar lounge area and the food was amazing.
Staff was great! When we checked in the gentlemen were helpful, courteous, and offered great tips for campus and dining.
I think our hotel stay was comfortable, close to great restaurants. The room was nicely designed. The bathroom is better suited for a couple as it is somewhat open.
Clean, friendly and sincere wait staff, what a great experience.
It's an older, remodeled hotel that has quite a different flavor to it. The enterence was in the rear and kind of cramped for the traffic during our stay, but the valet's were doing a great job managing it. The staff was excellent and the room was well decorated. The bathroom was the most interesting one we have ever seen. Since it is an older hotel, the window was quite small and the window a/c unit made some hamster running it's wheel noises. My wife had to get up in the middle of the night to shut the a/c off. Otherwise, it was awesome.
Only queen bed available rooms are small but very nice. Great rooftop bar Level 8 and Shulas for room service.
Room very small and not well arranged. Almost no closet space for clothes and no dresser.
Located in Governor's Walk, Hotel Duval, Autograph Collection is within a mile (2 km) of popular sights such as Florida State University and Donald L. Tucker Civic Center. This 117-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a nightclub.
For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
All 117 air-conditioned rooms feature microwaves, refrigerators, and minibars. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
At Hotel Duval, Autograph Collection, guests enjoy features like a nightclub, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 20.00 per day, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Thank you for sharing your experience with us. I am glad to hear that you enjoyed your stay. We hope to welcome you back on your next visit to Tallahassee.
The Staff was amazing! From check-in to valet. The lady at the Front Desk was very nice and accommodating. Attendants in the hallway would speak asking how your day was going, did you sleep well, etc. TJ who ran the buffet upstairs was extremely nice and the complimentary breakfast they provided was TOP notch. The Staff at Shula's was also extremely nice and food was great, too!
Thank you for sharing your experience with us and I'm so glad to hear it was a good one! Our staff works hard to deliver exceptional service and experiences. We have shared your feedback with our team to ensure we continue doing so. We hope to welcome you back again.
Thank you for you feedback.
I have to say and agree with the other reviewers...this hotel needs an update. The rooms are so so dark, tile in bathrooms appears very dirty, and the set up of the bathroom is so weird! The glass doors allow for no privacy and make you feel like the bathroom is in the middle of the room. Very weird. Lighting is very poor. No safe in the room and our cabinet door wouldn't open. The one thing I love is the STAFF!! All of them! Each and every one is fantastic and goes out of their way to accommodate. It's certainly not their fault the hotel is in this condition. Hoping if enough people comment maybe Marriott will notice and give them a face lift.
Thank you for your feedback. We appreciate you taking the time to let us know what your experience was like. I am sorry to hear that the hotel condition was not up to standard and we do have plans to complete a renovation next year. I am glad to hear that the staff was a positive experience.
Hotel Duval is probably the nicest hotel in the city and is always my first choice. The property is very well kept, rooms are nice and large and the restaurant is good.
+Decent rooms +Good hotel restaurant +Parking valet was on the ball -Impossible to get timely breakfast service; my coffee got cold, my food never showed up, I saw several patrons come in and give up and leave without ever even getting served coffee, and I eventually gave up too and drove to IHOP instead -Rooftop patio was much the same story; I ordered food and eventually gave up all hope of ever getting it -Could not get into the fitness room without help even after getting my keys replaced
Excellent staff from arrival to departure! Cafe staff very friendly...most Impressive were the Housekeeping Housman. Whether they were in the hallway or in the elevator they met you with a Friendly smile and a greeting. You could tell they were proud to work there. Also Chelsey at the front is amazing, she welcomed us on arrival as if she knew us. Seddrick what a presence ...very personable and take charge demeanor. Thank you
Had a wonderful visit for a birthday weekend getaway. Love the level 8, steakhouse and coffee bar are great! Valet is very efficient and careful with your vehicle!
Thank you for taking the time to share these kind words and we are delighted to know you enjoyed all the amenities we have to offer our guests. Your business is important to us and we look forward to always being your hotel of choice when your travels bring you back to Tallahassee. Best regards,
64 degrees in room no control over temp. No light/power in bath. Maids knocked loudly on every door up and down hall at 8am!
Thank you for your feedback. I am sorry to hear your stay did not meet your expectations. Can you share any details regarding what we could have done to make it better?